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Home Instead - Attleboro, MA

555 Pleasant St, Attleboro, MA 02703

(800) 558-0653

Verified Partner

4.8

(45 reviews)

Offers Home Care
Top rated on Caring.com

2017, 2018, 2022

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Reviews of Home Instead - Attleboro, MA in Attleboro, Massachusetts

4.8

(45 reviews)

    Top rated on Caring.com

    2017, 2018, 2022

    Maureen

    5

    November 6, 2024

    I am a past client of this provider

    My mom was a client until recently. The whole experience was great for mom and myself. She had 2 caregivers 5 days a week who I could see genuinely cared about her. Mom was well taken care of and always received assistance with what her need at the time might have been. Her home was kept up very nicely. The caregivers were continuously connected to their supervisor. If they had any concerns about my mom or her home I would receive a call from the supervisor immediately . Which helped put me at ease knowing daily eyes were on her. If a caregiver was unable to come they always made sure another staff filled in. Mom never went without support. I would recommend looking into their services. Thank you to all the staff at Hone Instead.

    Provider Response

    Hi Maureen, Thank you for the kind words! We love hearing that you had a good experience and our support showed that we are here for you. Have a great day!”

    Peter

    5

    March 28, 2024

    I am a current client of this provider

    I hired Home Instead to assist my mother, 93 years old, in her home. The process of getting connected was efficient. Raquel interviewed my mother and suggested appropriate care, We had in home service twice a week, 4 hours each day. The caretakers were friendly, hard working and provided the family comfort knowing my mother had help twice a week. I was very impressed by the level of professionalism. The caretakers were honest and trustworthy. I give this company high marks.

    A101FA

    5

    April 5, 2023

    Other

    Home Instead has been there for the needs of the patient . Ore caretaker Marie is a very caring person, she gets along very well with the patient and we feel that she goes above and beyond with her. she is prompt and goes straight to the patient every day she is here. Marie is very personable and works well with us. Home Instead has been responsive to any questions or requests that we have had. The patient has dementia and can be dificult at times. Marie calms her down and gets her to take her meds and eat. She is a God send to the patien and her family. Marie helps her to shower and use the bathroom.

    B. Tino

    5

    January 24, 2023

    Other

    Home Instead in Attleboro just entered it's 12th year taking care of my Grandfather. He is 94 years old. He will be 95 in May. They cared for him in his home, then when he moved into assisted living, and now they care for him in his nursing home. In the nursing home they are taking him out to lunch once a week and being a companion. My grandfather's life has been greatly touched by the love and care provided to him. He always liked to be active and unfortunately, broke his hip. Home Instead has managed to keep him as active and engaged as possible. Our family is so grateful.

    P.M.

    5

    August 5, 2022

    I am a past client of this provider

    Home Instead took care of my dad for years. They are wonderful. Through Covid there were a couple times they could not staff a shift. They were down lots of caregivers due to Covid. I appreciated not having my dad exposed to Covid-19. We always tried to be understanding and they have taken excellent care of my dad. I’m grateful and will always recommend them in the area (Norton).

    Erik S.

    1

    May 8, 2022

    I am a past client of this provider

    I signed up with this company originally for 24 hour service for my father. They made many promises but could not deliver on most of them. They sent inexperienced care givers that couldn't even do simple tasks like food preparation. I had overnight caregivers who would sleep on the job. I had caregivers who could not be left alone with my father or caregivers who were very unreliable and would call out often. Despite all my concerns that I repeated addressed with the office all I got was flimsy excuses and they even tried to make me feel like I was the problem. When they charge you over $30 an hour I think I should have certain expectations. When we were fortunate to have a caregiver that was good it did not last as they would pull that caregiver to fill shifts elsewhere. When we protested they told us they would essentially do as they pleased. The needs of my father were no concern to them. When I asked to speak to the owner I was denied. The office apparently likes to keep things secret and does not like to inform the family of any decisions. I cannot say anything positive or redeeming about Home Instead. I would never, ever recommend them to anyone and if I could give them zero stars I certainly would. Any response to this review from them is just for show as they have never addressed any of our concerns in the time we had them.

    CFabiano

    5

    January 12, 2022

    I am a current client of this provider

    I can’t begin to express how happy I have been with Home Instead of Attleboro. Unlike other companies these days they do what they promise and everyone that you have interaction with goes above and beyond and truly cares about helping you with all of your needs. They give you the peace of mind that your family member is being given the care you are unable to provide. I have no regrets and will recommend them to anyone who needs this service.

    Rojola

    5

    July 21, 2021

    I am a current client of this provider

    The agency provides care for my bedridden husband. They do a 3-hour shift in the morning and another 3-hour shift in the evening. They are always on time, and very courteous and respectful. When not caring for my husband, they help me with chores which is wonderful. I am more than pleased with them.

    AntoniaR

    5

    November 18, 2020

    I am a current client of this provider

    As a faraway only child, I want solid boots on the ground local to my parents. My parents need much more extensive care than they are willing to accept: The fact that they (reluctantly) signed on for limited but expandable services from Home Instead, is a testament in my mind to the excellence of the company. Every person at every level is expert in her realm and more. I am humbled by the radiance of the Caregivers. Grateful that Home Instead came into our life at the perfect time.

    Ted and Ann

    5

    November 10, 2020

    Other

    I want to tell you that your Home Aides are some of the most warm caring and kind people who my elderly in-laws have embraced as friends and have in a big way become almost family. We look forward to their visits as much as my in-laws do. Each woman has a special kindness that radiates through in their caring support for both members of my family . God bless them and you for the work you do Respectfully Ted Oliver

    Don

    5

    April 16, 2020

    I am a current client of this provider

    We have found the ladies assigned to us are very pleasant and get along with us 100%. Thank you for all your help.

    Dennis

    5

    May 17, 2019

    I am a past client of this provider

    The care given by this provider was excellent. They worked very closely with the family to ensure good communications and service. Their staff was caring and completely trustworthy. It was if they became part of the family.. Their fees were reasonable and they financial staff were understanding and reasonable. I would not hesitate to enlist their services for the future

    Stephen Dellelo

    5

    September 19, 2018

    I am a current client of this provider

    This is not my first experience with an agency. Home Instead (HI) Provides all the services I need . They are very professional and take a personal interest in the care of my wife. I am not a caregiver any more I am a Care Manager. I have a meeting every morning with my aides to review the schedule of care that day. When I come home from work they give me a recap of the day -good day - bad day. the agency has responded to my ever changing schedule and have aloud me to continue to work and lead a normal life. The aides have taken on many of the routine household tasks, Laundry, hygiene, Meal prep. and it has taken a lot of pressure on me. I can now devote more time to my wife.

    Milton

    5

    May 11, 2018

    I am a current client of this provider

    Team is always there for client's needs. Reliable, receptive and professional.

    Eileen S.

    5

    September 9, 2017

    I am a current client of this provider

    Responsible, compassionate caregivers. Always for our mother.

    C Laffan

    4

    June 9, 2017

    I am a current client of this provider

    I have had this provider for my mom for about 6 months now. The caretakers have been very kind and caring toward my mom. I like the communication folder that is left in my mom's apartment, so I can read about what services have been provided. They also update me on her state of mind and demeanor while they are there. A very worthwhile service.

    elh

    5

    April 25, 2017

    I am a current client of this provider

    They are very attentive to my needs. In addition I am pleased with the overall quality of their aides.

    Harland Cook

    5

    March 25, 2017

    I am a past client of this provider

    Our family was very happy and pleased with the attention and care that our mother received from Home Instead. The girls were very professional, caring, and were wonderful to and with our mother. We can not thank you enough.

    Ann Jean

    5

    November 8, 2016

    I am a past client of this provider

    Home Instead Senior Care of Attleboro, MA served my mother with superb care. She was able to remain in her home and within her surroundings and with her family. Our home health aide, Pat was highly qualified, trained, and compassionate. My mom was safe, and kept motivated and healthy through the expertise of Pat. Home Instead of Attleboro was able to provide Amelia when Pat was on vacation, and she was exceptional, and provided the consistency and care that was again excellent. The home health coordinator, Kim visited my mom almost every week, and took a sincere interest in my mom's welfare. This agency operated as a cohesive team working together on my mom's behalf. I am forever grateful for the services of the Home Instead Senior Care agency in Attleboro. My mom truly continued with a productive, safe and purposeful quality of life through their love, friendship and expertise. Thank you.

    Qwe

    4

    August 15, 2016

    I interviewed this provider

    Good service, very caring caregivers and staff.

    jkoepfler

    5

    May 11, 2016

    Other

    My spouse is a client. She loves her caregivers! They keep her active and engaged.

    Charles Scott

    5

    February 26, 2016

    I am a current client of this provider

    The service we have received has been wonderful. I don't know what we would do without Home Instead.

    B. Buttermore

    5

    December 18, 2015

    I am a current client of this provider

    The caregiver is always prompt and on time. She is very caring and nurturing. She has the best interest of her patient in mind at all times. She took time to develop a rapport with my mother and also with me. Not only does she meet my mother's needs but she meets my needs as well. I would recommend Home Instead to anyone.

    Clayton H.

    5

    December 15, 2015

    I am a current client of this provider

    I am very happy with Judy, my caregiver, and would highly recommend the services of home Instead to others.

    John Perry

    5

    October 11, 2015

    I am a past client of this provider

    In the beginning stages of my mother's dementia, Home Instead proved invaluable--providing housekeeping, companionship, assistance with personal hygiene; helping me by taking Mom for some medical appointments. Mom has recently moved on to assisted living. Home Instead was just what I needed for help in between my mother's stages of independent living and full oversight care. When a sudden need for every day service came up, the wonderful ladies in scheduling (I called them my angels) were right there to handle my needs. And if you happen to get Cecilia, you will know that you have my top angel.

    lfmrx

    5

    August 15, 2015

    I am a past client of this provider

    Very caring and loving group of caregivers who gave quality to my mom's last days.

    AWT

    4

    April 10, 2015

    I interviewed this provider

    It has been almost a year that my mother has had full time caregivers helping her from Home Instead. She has a team of caregivers that she is able to relax and be herself with along with the comfort of knowing she is safe and a caring person is always there to assist her. Having Home Instead has alleviated all the stress of worrying that my mom could have another accident and suffer the way she had before Home Instead. Her caregivers are not only reliable and competent but also very caring and go out of their way to put my mom at ease with the many difficulties of growing older. They are all kind and very considerate, many times going above and beyond what is expected. They have each taken the time to really get to know my mom personally and medically, allowing her to enjoy life again and feel much better while doing so.

    JimSue

    5

    June 10, 2014

    I am a current client of this provider

    Home Instead has provided phenomenal service and support to both me and my family and for my mom. We are very pleased with every interaction we have had with them and cannot thank them enough.

    Janjoanne

    5

    April 24, 2014

    Other

    I am very pleased with the Home Instead workers who came to see my Dad for the past 2 months. They were personable, helpful and dependable. He enjoyed sharing his two hours each morning with them. They provided us with peace of mind knowing someone would be there each day because we could not. I will miss that kind of security as he transitions to his life without them. Thank you for what you do.

    SueS04

    5

    April 17, 2014

    I am a past client of this provider

    Dealing with my mother's dementia diagnosis was new territory for her and for me. I had heard 'war stories' from friends and wasn't feeling optimistic about the prospect of getting realiable in-home aides that my mother would feel comfortable with and that we could afford. Home Instead / Attleboro was the first company I contacted and what a stroke of luck that was! From the initial phone call and home visit, to the scheduling of the aides, the awesome aides themselves - everything went smoothly and everyone from Home Instead was kind, professional and very, very responsive. The Home Instead folks consistently went above and beyond in making sure my mother was taken care of. When my mother had a fall, her aide stayed with her until I could get there even though it meant she stayed more than an hour past her scheduled end time. When my mother had another fall and was taken to the hospital, the Client Care Coordinator stayed with her in the emergency room until I got there (a wait of nearly 2 hrs). In both instances, they did this without asking. They could have left her, but they simply would not leave her side until family was able to step in. When coverage needed to be increased, Home Instead was able to get that additional coverage immediately. My mother was happy and comfortable with all of her aides, and there was zero stress and worry for me in knowing that she was being taken good care of. I cannot say enough good things about the incredible group of peopel who work at Home Instead in Attleboro. I have absolutely no hesitation in recommending them for in-home care for your loved ones.

    CL

    5

    March 31, 2014

    I am a current client of this provider

    Top Provider! Can't ask for anything more! Don't ever get rid of her

    bacon1

    5

    March 24, 2014

    I am a current client of this provider

    My parents look forward to the Home Instead caretakers coming every morning and every night. They do many things that are probably a little out of the ordinary, like fill bird feeders and make them a fire, which keeps their quality of life high. I don't know what we would do without them!

    cchicks

    5

    March 23, 2014

    I am a current client of this provider

    I interviewed several agencies when my mother needed short term assistance post surgery and chose Home Instead, for their professionalism, their ability to identify with my mother and her needs, along with recommendations from friends. It was a great experience for all. When she needed long term caregivers after being diagnosed with dementia a few years later, it was easy to resume care again with Home Instead. All of the caregivers we have had have been wonderful and caring to my mother. I would highly recommend Home Instead

    same here

    5

    March 20, 2014

    I am a current client of this provider

    Home Insted with their wonderful staff and caregivers have been incredibly accommodating, responsive, professional and kind to both my 88 year old mom and to our family. I recommend them highly and chose them over another well known organization. We are thrilled with their work,

    kbfinocchio

    5

    March 1, 2014

    I am a current client of this provider

    i am a client of Home Instead Senior Care. we moved into the area October 30th and, my mother who is a very alert and very particular 100+ year old, had been used to a most wonderful and very special Companion from another service. we were unable to satisfy her needs until we connected with Home Instead Senior Care. they went way above and beyond in order to accommodate and satisfy her needs. she is very very happy and comfortable with her new Companion. all because home instead are very conscientious in placing people who compliment one another.

    Sue35

    5

    February 15, 2014

    I am a current client of this provider

    I contacted Home Instead for help with an elderly, very resistant relative. They came to visit and assessed her needs and met resistance. When the services started, that was the end of the resistance, and our relative now looks forward to the visits. The provider that comes twice a week is absolutely wonderful and this has worked out so much better than anticipated. One person can not care for the elderly alone, and just four hours per week has been a godsend. I highly recommend Home Instead for your loved one!

    Roberta4

    5

    February 13, 2014

    I am a current client of this provider

    Excellent! They are helpful and concerned group of people. They are dedicated to providing the level of care to help your family member maintain their dignity and their lifestyle.

    jeannie27

    5

    January 31, 2014

    I am a past client of this provider

    With very little time available, they Home Instead set up a full schedule of caregivers for my Mom after her rehab stay. Regardless of the weather, they always covered her needs 24/7. Caring people became friends and helped determine the best approach to her needs as they changed over time. I would, and do, highly recommend them for people looking for concerned caretakers.

    Patricia26

    5

    September 18, 2013

    I am a current client of this provider

    I'm very satisfied. I would recommend them highly to anyone. They feel like family.

    Gerald2

    5

    June 27, 2013

    I am a current client of this provider

    Outstanding service from this company for many years.

    np3

    5

    May 31, 2013

    I am a current client of this provider

    With little notice to get 24/7 care for Mom post-rehab, Home Instead came through with wonderful caregivers. They do all the cleaning, cooking, laundry as well as helping with her personal care. Really nice ladies who are becoming good friends with us all.

    Marian3

    5

    May 17, 2013

    I am a current client of this provider

    My care giver is always dependable. She accomplishes all of her tasks on every visit.

    Edna3

    4

    April 30, 2013

    I am a current client of this provider

    I have found Home Instead meets my needs. The caregivers have been very helpful and pleasant.

    Connie2

    5

    March 27, 2013

    I am a past client of this provider

    We we're perfectly satisfied with the caregiver from Home Instead.

    BP29

    4

    November 23, 2011

    I am a current client of this provider

    Great organization that provides various levels of service depending on the needs of the individual. A great way to allow loved ones to hold onto as much indepence as possible.

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    Services and Amenities of Home Instead - Attleboro, MA in Attleboro, Massachusetts

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance

    Care Management Services

    • Residency Confirmation

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Staff Drug Screening

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Attleboro, MA in Attleboro, Massachusetts

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Attleboro, MA

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