Home Instead - Mishawaka, IN

Arthrell S.

All Ihave l have encountered at Home Instead are helpful as can be. I really appreciate them! I feel closest to Michele G. Because she has been my caregiver for a long time. We are like soul sisters. We enjoy each other, tease each other and make each other laugh. Michele takes me to the grocery store and we dance in the middle of the isle. Others might think we are crazy but we have a great time. I enjoyed Arlet too even though she only filled in one time. Leilani and Leona are helpful and appreciated. I always enjoy the visits from my case manager Angel and our conversations and I appreciate her willingness to do anything to help. I really enjoyed the experiences too have worked for Home Instead in my younger years and remember the joy of clients very well. I so appreciate Home Instead to be providing services for me in my elder years.

Provider Response

Sherrie J.

My caregiver Dawn B. From Home Instead is very professional, kind, and attentive. She goes above and beyond. She's a very good driver, I feel safe in the car with her. She's got lots of real good ideas when assisting me. She is encouraging. She goes on walks with me. Just overall excellent in her job and is friendly. She is trustworthy. I love Home Instead and how they take care of things right away. I agree with their motto "to us it's personal". Because anything that needs taken care of they are on it and they go to any length to fix the issues. My case manager Angel is quick to respond and come out when I call.

Provider Response

D M R W

Provided respite care for family caretakers for my mom with dementia. Helped us navigate new behaviors successfully. Meal prep, light chores and companionship were wonderful. Extremely accommodating when we found extra help was needed. Trustworthy, kind and compassionate. Easy to contact and communicate. Angel, Emily and Dawn were exceptional.

Provider Response

Firetl

Great Service setting up care, two weeks of care and best of all, knowing that I can use their services in the future.

Provider Response

Lilac tea

Home Instead has been very helpful in meeting my needs to be able to remain in my home. Case Manager Angel is a sweetheart and has really worked with Caregivers to know how to work with my specific needs. Being in Steuben County, it's been great having Caregivers from afar to get services up and going. Caregivers have been very helpful and especially Jade R., Cathy B., Kelly B., and Samantha T.

karenmbloom63

Home health aids and homemaking. Hoyer list transfers every morning and evening. Also showers. Absolutely fabulous team and opening a Kendallville office soon.

Judy and Keith

Carla B and Angel D have been a godsend to us…they are both so compassionate and caring. Carla goes above and beyond with caring for the Parkinson’s patient and many chores such as laundry, cleaning and meal prep. Angel came here after an auto accident to assist us…we love them both

Nellie Bobbie Jo

Home instead was wonderful! I had amazing caregivers very compassionate and always willing to help with whatever l needed! Joanne,Emma, Jessika and Sarah were my favorite!! Thank you all so much!!

John and Deb

Home Instead has been very helpful, helping us care for an elderly parent with early dementia still living in her own home. Minerva visits twice per week, providing hygiene help, companionship, & fixing supper. Much needed break for the family caregivers that live next door. Would recommend Home Instead services without hesitation.

Bruce Smith

I am so grateful for Home Instead they all are compassionate, caring, empathetic, and my caregivers and case manager tell me they love their job. They always do an excellent job and help with my care needs. Caregivers Gwen did well cleaning, Paula has been very good at assisting with compassion, Amanda is excellent and very helpful,, Case Manager Angel always caring and i know i can really she will get things done!

Provider Response

Roy C.

My Caregiver LaVaria from Home Instead is the best. She does everything she is asked to do and does it well. I know I can trust her and it has been important in my healing process.

Provider Response

David Butch

My Home Instead Caregivers Beth and Paula are fabulous! Case Manager Angel has been very helpful and great advocating for me with the VA!

Recovering well

I began receiving care from Home Instead after breaking both legs in a fall. They have provided excellent care givers who have met my needs and assisted with helping me become more independent. Rhonie, Beth, and May were outstanding. Anticipating my needs and following my schedule in every way. I couldn't have done without them during a truly devastating time. Their positive attitudes and encouragement helped me move ahead with getting my life back on track. Thank you, April and Eric. I am and will always be most grateful to you both.

Nugene

This has been an excellent service for my dad and the rest of the family. Myoung has been a breath of fresh air in a rough time. She is truly an angel. Angel, Myoung supervisor has been very easy to work with. Always looking for alternatives to aid in our father’s care. I would highly recommend home instead to everyone.

Provider Response

Ed C.

My parents don't speak English very well, but Home Instead was able to find a provider R who can speak with them in their native language. That's been a huge help, since my parents didn't get along with previous care providers from a different organization. R is amazingly useful to my parents. He helps make sure they take their medications. He helps drive them for shopping and doctors appointments and even goes with them to the doctor to help translate. He is super responsive and texts me with updates and questions. He is also proactive in noticing things like when my mom got scam phone calls. I am glad and feel safe that my parents are cared for so well.

Carla W

I recently had the pleasure of engaging the services of a remarkable home care company, and I am thrilled to share my experience with others. From the moment I reached out to Home Instead, I was impressed by their outstanding communication and the genuinely warm and professional nature of their staff and owner. One of the standout qualities is their exceptional communication. Right from the initial inquiry, they were prompt and attentive, ensuring all my questions were answered thoroughly. They demonstrated a remarkable level of responsiveness and made the entire process incredibly smooth. Whether it was via phone calls, emails, or in-person meetings, their care team always made me feel valued and heard. Their open and transparent communication style gave me peace of mind, knowing that my father's needs were their top priority. The staff at Home Instead are truly a cut above the rest. Not only are they highly skilled and knowledgeable in their field, but they also bring a friendly and compassionate approach to their work. Their genuine concern for the well-being and happiness of my father was evident in every interaction. They took the time to get to know him as an individual, understanding his preferences, routines, and specific care requirements. This personalized approach made a significant difference in the quality of care provided. The professionalism exhibited by the caregivers was exemplary. They maintained the highest standards of ethics and integrity throughout the entire caregiving process. Their expertise and attention to detail were evident in every aspect of their work, from providing reminders for medication to assisting with daily tasks. I was particularly impressed by their ability to balance friendliness with professionalism. They created a comfortable and positive atmosphere, fostering a strong bond with my father, while still ensuring that all caregiving responsibilities were carried out efficiently. Moreover, the company's commitment to ongoing training and education for their staff was commendable and evident. It was clear that they continuously strive to improve and stay updated with the latest practices and techniques in home care for each individual patient. This dedication to professional development further solidified my trust in their abilities. April always know exactly which solution would work for my father and had the confidence to recommend and explain her reasoning. In conclusion, I wholeheartedly recommend Home Instead to anyone seeking exceptional care for their loved ones.

scottah

Following a hospital stay, our mom was going to need some daily assistance ongoing to stay in her home. We contacted Home Instead and they made the process smooth to figure out exactly what kind of care mom needed and how much. Her care is six days a week for just a couple hours to prep breakfast/lunch, clean up a little, fill the birdseed, etc. Any requests we’ve made have been handled well by either the caregiver or Home Instead. Mom’s first caregiver, Lettica, still comes a couple days a week and she is so fond of her. They share a few laughs; mom gets a meal and her beloved coffee. Other days she enjoys having Bonita and Crystal take good care of her. We are grateful to these wonderful folks.

Pam Luria

My father was in assisted living but need extra individual care. It was difficult to visit him during Covid years and the caretakers from Homestead safely provided the extra care he needed. He had physical issues which made it difficult for him to walk around by himself. The caretakers helped him dress and enabled him to go the group dining room and have meals with the other residents. As he became more impaired, the caretakers made sure he ate his meals and helped him with his personal grooming. In the last few weeks of his life, our case worker made sure we had enough caretakers to comfort him during the times we had to take a break were unable to be present. They made a very difficult time easier to cope with.

Stuck at Home

The staff at Home Instead are truly care givers. They have a proven staff of administrative individuals who truly want, and do, take care of their clients. I am blessed to have the caregiver that they have assigned to me. This individual is one in 1 million. Thank you Home Instead for always attending to my needs.

Provider Response

Whisler Family

Dad has been using Home Instead for almost 2 years. He is able to stay in his house because of the great care he is receiving from Home Instead. Dad had a stroke 10 years ago and has partial use of his dominant hand. He has two different caregivers, Kathy and Margaret. Both are excellent caregivers. Kathy has been with Dad the longest. She goes to the grocery which is a big help to me. Dad always looks forward to seeing them and I feel confident that his needs are being met. Sarah

Provider Response

Nancy Turns

Lisa is my caregiver for at two years or more. I appreciate her. She goes ahead and starts When we go places like the grocery I drive and she goes in to get the items I stay in the car.She gets the walker out of my trunk when we go to my doctors offices and helps me through the doors.She always listen for any instructions I could have missed with the doctors. She is very good about getting here on time. She always listen to what i have to say and does what I ask of her.The agency has been very helpful when we have to get some one to replace her . They really do try. My Caregiver is really a nice person,

Provider Response

Joe G.

Brenda P. has been providing my mother with compassionate and conscientious care for nearly a year. She has become a trusted friend to my mother and is quick to communicate any issues with me and my family. Her special bond with my mother is highly valued and we greatly appreciate her.

Provider Response

Jen La

Home Instead provided care to my mom for 2 years and then for my dad for 3 months. Connie is still considered part of our family. For my mom, they helped bathe, dress, and feed her. It allowed all of us to be together as a family. For my dad, they did the same and also helped me get him to and from his frequent doctor appointments. They helped with all the cooking, cleaning, and laundry. I will be forever grateful to the whole Home Instead team for helping me take care of my loved ones.

GLC

We would like to have known more about the process of deciding what caregiver they send to a particular client. We would like to have known more about the people they sent before we met them for the first time, and my husband wishes he could have known how flexible they were with their schedules. Our primary caregiver, Bob, is very proactive in meeting my husband's needs, has very good time management skills, and motivates him to complete tasks and exercises. Bob accompanies him to many doctor appts, is quite attentive, and takes excellent notes.

Yohe_family

Mye has been my parents caregiver for a year and we absolutely love her. She is a part of our family now. Mye has a very strong work ethic. She is always on time and very dependable. She is a rare gem.

Provider Response

annaplanck

Roxxi is so good with my demented wheelchair bound father. She takes excellent care of him. She's always professional. We really like her. She's in time. She feeds him and helps him with toileting. She helps him with his exercises, bathing, and changing his clothes. Always willing to help. We want her to keep coming back.

Provider Response

d lape

My caregiver is a friend I can talk to. she is like family to me. Kay has done a great job. She is prompt and calls me if she is going to be late. She takes me to my appointments. She runs errands for me.

Provider Response

Murphy Family

Home Instead made an enormous difference in the last 6 months of our mother’s life. They provided a caregiver 7 days a week for 4 hours. She was always punctual and helpful in letting us know how mom’s day was going. When we had schedule changes, Home Instead was quick and responsive. We had peace of mind that Dianna would be there everyday. This made the simplest things a lot less stressful for the family members who were ‘on the ground’ daily. Mom’s caregiver was dedicated, kind, gentle and understood the the mindset of our mother. She was a tremendous comfort to mom and to the family. We are so thankful for the excellent care she and Home Instead provided.

Nancyturns6

I love my caregiver, Lisa. She takes care of me and is interested in my life. The office is professional and timely with any requests I bring to them. The ladies that answer the phone are friendly and get me to the right person that I need. Eric always takes my calls and will call me with conversation and questions.

D A Sherry

Thank you for the prompt and dutiful caregiver you send to my home. I feel safe and secure with your company and all you provide.

lillylee

The caregivers are always on time and they are always responsive to my requests

mindy018thomas

The caregivers from Home Instead Senior Care are able to talk to me and engage in conversation, and I really enjoy that because I live by myself, and that is very important to me.

James "Jim" C

Home Instead Senior Care is very thorough and they keep their appointments and word. Home Instead Senior Care has recommended changes in my house, like grab bars and a ramp for me.

Marie G

Home Instead Senior Care has been a good fit for my mother and they are dependable. Home Instead Senior Care makes life easier because now I don't have to worry about my mother.

Roger K

Home Instead Senior Care provides good services. Home Instead Senior Care made my life easier by taking care of the things that I couldn't because of my broken hand and elbow.

Marilyn Y

I would be very likely to recommend Home Instead Senior Care because they are very consistent. The services from Home Instead Senior Care gives me free time and that is helpful.

Howard N

They are very thorough and friendly. They fix me lunch since my daughter takes care of everything else.

Pauline L_2

I would be very likely to recommend Home Instead Senior Care because of how friendly and cooperative they are. The services from Home Instead Senior Care made the life of my loved one better.

Roger A_1

Home Instead Senior Care has been very reliable. They take care of everything that needs to be done. The services take care of minor things around the house, like washing the dishes and cleaning bathrooms. They help with my food.

Pat Banks M

Home Instead Senior Care's caregivers are successful. I have had caregivers for a long time now. The services from Home Instead Senior Care help because the caregivers will help me with whatever I need help with.

Carmelene N

Home Instead Senior Care does a really great job. I wouldn't get around if I didn't have Home Instead Senior Care. They make my life easier by being here, doing some work, and keeping me company.

Eileen & Norm K

Home Instead Senior Care has good communication. Home Instead Senior Care can't do anything to make my life easier.

Rosetta F

Home Instead Senior Care is efficient and trustworthy. I need assistance in putting my compression socks, so the caregivers of Home Instead Senior Care help with that.

Fern N

Home Instead Senior Care is a good agency because my caregiver is a caring person that does anything I would ask them to. Home Instead Senior Care only provides me with care once a month, which is what I asked. I don't have services much.

Margaret L

Home Instead Senior Care gives me no problems at all. Home Instead Senior Care makes my life easier by sitting and visiting with me for a little while because I am a loner in my home.

David W

I would recommend Home Instead Senior Care to my friends. They are a good service. Home Instead Senior Care makes life easier for me and my friend.

Albert K

I would recommend Home Instead Senior Care because I think that the caregivers they sent were very efficient and did a great job. The service helped me because Home Instead Senior Care did the job they said they would do and they did it efficiently, so I was well-pleased.

Margaret C

Home Instead Senior Care has really down to earth people. Home Instead Senior Care makes my life better because it is nice to have someone come in because I live alone.

Thomas M

Home Instead Senior Care offers good services. Home Instead Senior Care is high prices, but they get the job done that I want them to do. I could do it myself, but Home Instead Senior Care makes it a lot easier because someone else is doing it.

Roger B_6

Home Instead Senior Care helps. Home Instead Senior Care makes my life easier because I do not have to do my laundry, and people came to help me after my surgery.

Barbara H

Home Instead Senior Care has caregivers that are very caring and well-trained. Home Instead Senior Care is there to provide assistance to me.

Elaine C

Home Instead Senior Care is a reliable company. The services allow me to have a break from caring for my grandmother.

Harold A

Home Instead Senior Care has caregivers that make sure to get job done. My caregivers do the things that I cannot do anymore.

Kay L_4

I would recommend Home Instead Senior Care to others because I feel happy and comfortable with the service. Home Instead Senior Care has a good impact on me because I am in a wheelchair, and my caregiver is able to help my husband with things around the house so he can have some time off.

Judy B_9

I would tell others that I have been pleased with the services. I've only used them three times, so it's been fine. I can say they are reliable the times I've use them. I get the services when I need them. The caregivers are able to meet my needs, and they have fulfilled the main reason why I have the services.

Judith "Jody" G_1

Home Instead Senior Care's caregivers are friendly and sociable. We have a problem with some of the caregivers interacting with my wife when I am there because she will want to hang out with me instead of her caregivers. It gives me a relief when I'm not there though.

Karl S_2

Home Instead Senior Care provides caregivers that are polite and professional and I am happy with the services they provide. The services make it easier for me to do things because I am in a wheelchair and it takes responsibility off my wife because she doesn't have to miss work to take me places.

Loraine S_1

I would tell someone that Home Instead Senior Care is like a family. I am able to stay in my home home because everything goes smoothly. Home Instead Senior Care has made my life easier because they prepare food for me, they take me places, and they do anything I need help with.

Joyce Y_1

I would recommend Home Instead Senior Care because my caregiver is a friend to me. We love each other, and they are special to me. I'm old and I have a broken hip, and so my caregiver takes care of all my cleaning and laundry. They take care of everything I need.

Jim P_3

I would recommend Home Instead Senior Care I have had them for years and they are great. The services help me live a normal life, so it helps a lot.

Harry M_4

I would recommend Home Instead Senior Care because the caregiver that I have now is perfect for me. She does everything that I need. Having my caregiver is quite helpful. She vacuums and dusts, and does just about everything else that I need.

Sharrie W

We would not recommend Home Instead Senior Care because even though our caregiver works very hard, she is a little pushy and my loved one is not warming up to her very well. Having the services has made life easier because I have disabilities that make a lot of things around the house impossible to do for me.

Richard and Margaret M_1

Home Instead Senior Care listens to what we need and provides great help. The caregivers help with dinner, cleaning, and other tasks needed.

Hildegard A_1

Home Instead Senior Care is dependable and works as a team with other caregivers. Home Instead Senior Care's caregivers are able to assist my client to the restroom during the night allowing her husband to get the sleep he needs.

Patsy M_1

Home Instead Senior Care has caregivers that are friendly and knowledgeable. Home Instead Senior Care is good with socializing with my mother.

Warren M

I would tell a friend that Home Instead Senior Care won't commit me to too many hours, and the caregivers are amazing. Home Instead Senior Care allows me to get out of the house to do something that I want to do, and I don't have to worry about my husband.

Lavern M

Home Instead Senior Care aims to please their clients. When ever I call them they try to get me what I need as soon as possible. Every caregiver that Home Instead Senior Care has sent has been good and I can tell they are well trained. Home Instead Senior Care's services allows me to get out of the house to do things that I need to have done, and while I am gone his caregivers take good care of my husband.

Anonymous_1554

I would recommend Home Instead Senior Care because they are really prompt. Home Instead Senior Care makes my life easier by being dependable when I need them.

Herman R

I would refer Home Instead Senior Care to others because the caregivers are friendly. The services provided by Home Instead Senior Care have freed me up to run my business.

Ruth A

Home Instead Senior Care is pretty good at matching clients with caregivers. Home Instead Senior Care provides companionship with my mother. If they see something that my mother needs, they are able to inform me!

John E_2

Home Instead Senior Care has caregivers that are conscientious. The services provided by Home Instead Senior Care make my life better by making it possible to stay in my own home. The caregivers clean my house.

Norm K

Home Instead Senior Care's caregivers are great.

Kathryn S_2

Home Instead Senior Care is a good agency because of their dependability and compatibility. The services make my life easier because of their dependability and compatibility.

Linda O_3

Home Instead Senior Care was very quick to respond and they covered most of the time they said they would. It was nice to have help for Home Instead Senior Care because they were there at times when I was unable to be.

Cathy G_1

Home Instead has caring professionals who know how to take care of people. Home Instead is very willing to work with my schedule.

Mercedes D

I am not familiar with other programs, but the client needed some help with getting around to do specific errands. Home Instead Senior Care allows the client to stay in her home. She is shocked at the cost, but it is much cheaper than a facility.

Blanche H

Home Instead Senior Care is professional, they have caring people, and they did a very good job. The services from Home Instead Senior Care helped because they responded on very short notice and provided professional people.

Donna A

My caregiver from Home Instead Senior Care is such a miracle. Home Instead Senior Care has made life easier by being here and helping me with things. They have been providing company for me because I am alone.

Patricia "Pat" E

I would refer Home Instead Senior Care to others because they're good people, and they serve our needs. The services with Home Instead Senior Care are helpful because they're able to take care of the patient, who is an invalid.

Angelo O

Home Instead Senior Care has been easy to work with. Home Instead Senior Care allows me to not be worried about my parents.

Margaret L_1

Home Instead Senior Care cares, they follow-up, and they are reliable. Home Instead Senior Care is really helpful because they are able to give me a break from needing to care for my mother.

Julie N

I would recommend Home Instead Senior Care because they seem to follow through when a caregiver does not show up. Home Instead Senior Care has a positive impact on me because they have been more able to provide the coverage we need.

Anonymous_480

Home Instead Senior Care is dependable, trustworthy, and they are very helpful. My caregivers drive me to and from the supermarket and the doctor.

Cynthia F

Home Instead Senior Care is very quick to deal with any problems you might have, and the caregivers appear to be excellent based on the ones that I have had. I am unable to drive, so the caregivers from Home Instead Senior Care will drive me anywhere I want to go.

EmmaThompson123

The services have definitely made me more independent, and I definitely would have gone into a nursing home without Home Instead Senior Care.

Maggie M

Home Instead Senior Care has been reliable so far because they have been able to cover a 5:15am shift. There were a couple of times that it came close to not being covered, though. Home Instead Senior Care allows me to go to work without worrying about my mom.

Peggy N_1

Home Instead Senior Care has provided a caregiver who is always on time and meets my expectations. Home Instead Senior Care makes my life easier by addressing the problems I had with the caregiver.

Larry K_2

I think that Home Instead Senior Care is a very good company. The caregiver comes into the home and helps my loved one a great deal. The services help my loved one out a lot.

unknown_1

I wasn't happy with Home Instead Senior Care because they kept sending people who thought they could sleep. Home Instead Senior Care made my life worse by frustrating me because I had to check several times in the night to make sure the caregivers were awake.

Provider Response

Laura F_1

Home Instead Senior Care's owners were prompt, thorough, considerate, and efficient. I appreciated the fact that my loved one's caregiver stayed overnight. The caregiver did everything she could for the client.

Ronald M

Home Instead Senior Care offers a very good variety of services. The caregivers are prompt and always on duty when they are here. Home Instead Senior Care does a lot of the work that I need done to keep things clean around my house.

Juanita O_1

Home Instead Senior Care always sends a caregiver, whether that be the regular caregiver or a substitute. They make sure the shift is covered. Home Instead Senior Care has made our lives so much easier because they do things that I find hard for myself to do and the care gets me out of the house. I get a lot of errands done in that time, so this has been great.

Ron G_1

I have had a very good relationship with Home Instead Senior Care. Having Home Instead Senior Care allows my wife to go out and not have to worry about me hurting myself.

Sarah H_2

I would be more likely to recommend Home Instead Senior Care if they would have more availability when I need them on an as needed basis, if they would have more communication with me when I call in with a problem, and if they would have more communication between departments. The services have definitely made me more independent, and I definitely would have gone into a nursing home without Home Instead Senior Care.

Barbara L_8

I would be likely to recommend Home Instead Senior Care because they have very flexible timing. The services impact my life because I know that I can go to work and I know that someone is there that I trust to care for my mother.

Andrea M

My caregiver from Home Instead Senior Care was very helpful and personable. She explained everything in detail and helped me to feel more informed and more comfortable after my surgery.

Jimmie N

I had an up and down experience at first with Home Instead Senior Care, but I have a caregiver now that is working well. It was a little frustrating that my husband had to go with four different caregivers, but the office dealt with the issues pretty well, and I am pleased with his current caregiver. Home Instead Senior Care is a big help to me, which means that I can spend more time on my husband's needs.

Richard D_6

Home Instead Senior Care does what they say they are going to do and they do more. Home Instead Senior Care helps me with my walking tremendously.

Mary B_22

I'd tell others that we've found our angel from Home Instead Senior Care. It took us awhile to get us the right caregiver from Home Instead Senior Care, but we are so happy to be able to keep them out of the nursing home. The caregivers really care about my parents.

Janet B_5

I would recommend Home Instead Senior Care because they are dependable and they do a great. My caregiver is proactive and does things before I ask.

Marie B_2

Home Instead Senior Care is a good company, but they are expensive. Home Instead Senior Care does a good job. They get my mother up and changed which is the main thing that she cannot do on her own.

Kathryn O_1

I would recommend anyone to Home Instead Senior Care because the young woman that comes here is excellent and we enjoy her a lot. My husband got hurt and came home from rehab and the caregiver has been able to make a difference in his life.

Catherine276347

We've been using home Instead for two months. The caregiver stays with Mother from time to time, and they cook meals. It's running very smoothly. The caregivers are very competent and trustworthy.

Anonymous246354

We were very pleased with the caregiver of Home Instead. There was a little communication problem initially in getting things set up. We were told they were going to start out on the Wednesday before Thanksgiving, but they didn’t have it on the schedule after I was assured that was taken care of. People were supposed to call me back, and they didn’t. Finally, I got a hold of the lady, who I initially had talked to at our home, and she told me that somebody was going to be here on Monday after Thanksgiving, which she did. Then we really liked the caregiver, and we’d have her come back again if we could. We just had some communication bumps in getting started with them.

bwhittle65

Our caregiver from HISC was simply amazing. We love and miss that lady!

Greg Humnicky

Bonnie has provided great advice and help the past 2-3 months.

John Swantz

My late wife and I have used Home instead nearly 10 years. Our current caregiver has been with us for about 8 years. Tonan M. does an excellent job and we consider her as part of our family.