Home Instead - Palos Heights, IL
12416 S Harlem Ave, Palos Heights, IL 60463
(800) 558-0653
Verified Partner
5.0
(20 reviews)
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Reviews of Home Instead - Palos Heights, IL in Palos Heights, Illinois
Joe and Jean
5
|
May 22, 2021
Agency has been very responsive to our added requests.
Zander Shirley
5
|
July 30, 2020
A specific caregiver arrives at the appointed time and calls into the agency. She also calls the agency before leaving. Over the year we have employed Home Instead Senior Care, we have revised the list of tasks through the office staff.
Dan
5
|
October 14, 2019
The service and caregivers Home Instead provides are excellent. The management and office staff are very responsive and professional. I have very positive involvement with the Home Instead office staff and the caregivers. Both Melanie Fisher and Kenya Smith provide caring, understanding, attentive, and compassionate service for my wife. They engage her in conversation for mental stimulation. They show caring every day by giving above and beyond what is required. My wife has the best care possible because of the qualities and characteristics of the caregivers. This is because of the care this Home Instead office takes in providing these high quality caregivers. I am very pleased with everything this Palos Heights office provides and supervises.
Nancy Lee M
5
|
September 23, 2018
Staff is very understanding when we make changes and willing to try to find the best caregivers for our aging mother.
Pam
5
|
April 26, 2018
Crystal has been fabulous to work with while setting up home care for my mom and dad. She approached subjects knowledgeably and sensitively with respect for my parents. They (and I) feel very comfortable beginning these services.
Samantha
5
|
March 30, 2018
Wonderful person. Kind and patient. Pleasure to have helping mom.
patricia carlson
5
|
February 24, 2018
We have had the same two ladies for over a year. The are 24hr caregivers and because there is Alzheimer’s/dementia I’m happy the schedule is solid and there is even a regular back up if needed. The office is always easy to reach and they contact me immediately if there is ever a need or concern. The ladies are very attentive and are always with her.
James
5
|
November 9, 2017
Finding Lisa through Home Instead for my mom was a great help to my family.
Barb and John S
5
|
October 5, 2017
Sue is our caregiver at present. She does a great job for my husband John and me. Sue is compassionate, understanding, and her services are helpful. Thank you. My husband laughs allot when they play catch. I recently had surgery on my finger, Sue peeled potatoes, unscrewed bottle caps, opened cans for me, etc.
Retsinas
5
|
September 27, 2017
We had a great experience with Home Instead of Palos Heights. The caregiver Charlene took great care of my Dad . We highly recommend her and Home Instead of Palos Heights.
Dina Mancillas
5
|
September 19, 2017
My mom is stricken with Alzheimer's, and she also broke her neck. This is our first experience with home care, and we were so nervous about it all, but we were given Home Instead's name by a friend whose friend had used them and then also, another friend of mine had heard great things about them as well. We met with them, and they were very kind and compassionate, understood our needs, our concerns, our being so uneasy with trusting someone with my mom. I have to say, I am so grateful that we took that leap of faith because our two main caregivers, Tiffany and Charlene, were FANTASTIC. My mom connected with them right away, and all she talked about were her new friends and how much she loved them!! :-) Caregivers, good ones, have a gift, and they are angels on this earth!! Tiffany and Charlene, thank you from the bottom of my heart for being so good to my mom, so loving, so patient, so kind, and so encouraging!!! You both have put our minds at ease!! I wish you all the best in your lives!! Thank you again....
Ara Pridjian
5
|
September 18, 2017
My caregiver, Lynn, has been with me for 4 1/2 years. In this time, Lynn has gone from part time to full time, and successfully runs my home. She is efficient, caring, thorough, truthful, and dependable. I can always count on her knowledge, and her ability to make me laugh. I never have to worry when Lynn is in charge. She makes life palatable. Thanks Lynn and Home Instead.
Cathyann D
5
|
September 14, 2017
We are very happy with Home Instead they meet all of our needs. My dad's caregiver Michelle is wonderful and keeps my dad engaged throughout the day as well as helping my mom with his daily care. She also is willing to come on the weekends on an as needed basis. I highly recommend Home Instead.
Lou Ann Dobrocky
5
|
August 27, 2017
I am very happy with Home Instead . They have been helping my dad out for 2 years now. My weekend care giver Cathy is wonderful. She is an angel. She takes care of my father like he is one of her family members. She is so loving and caring. I couldn't ask for a better caregiver!!!
riggfamily
5
|
August 21, 2017
We've depended on Home Instead for the past 7 years, and their service has been wonderful. After our father passed away, we approached them since our mother would be alone and in need of assistance. Our mother would not be able to live at home if it weren't for the attentive staff at Home Instead! Deb has been a lifesaver!
kitwit
5
|
January 31, 2017
Home Instead is always ready to accommodate us, and your scheduling has been perfect, and communication excellent. The three helpers from Home Instead are superb. They're always cheerful, considerate, and willing to tackle any task we might ask them to do. Not only that, but they are quite observant and voluntarily tackle anything that they think needs their attention.
Oak Forest
5
|
February 17, 2016
The staff at Home Instead of Palos Height, IL were super to deal with. They really were concerned about the care of the client. I would definitely use them again if I can use their services. Thanks to all of You for your kindness, concern and help.
Pat106757950
5
|
May 27, 2015
All of the services of Home Instead and all of their caregivers were excellent. I chose them because I just liked when I spoke to them, what they offered, and everything. I have had several caregivers because of different hours of the day, but all of them have been very attentive. I have nothing but good experiences with them. They are very cooperative. I have no problems at all.
Cathy37
5
|
December 13, 2013
So far the caregiver that Home Instead Senior Care gave us has been great. My grandmother needs too much help at this point and she's been really nice. She took the time to know my grandmother like talking to her and make sure she's comfortable. We've been using them for a couple of weeks now.
Caring351137
5
|
July 28, 2011
Professional and had all the bases covered when I inquired about in home help for my mom. Caregivers were accountable and honest. I have only used Home Instead for a few months but feel that it has made a difference in my mom's disposition. She fights the idea but seems to get along fine with caregiver and is in a better mood that day when I talk with her after work.
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Services and Amenities of Home Instead - Palos Heights, IL in Palos Heights, Illinois
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Palos Heights, IL in Palos Heights, Illinois
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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