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Home Instead - Palos Heights, IL

12416 S Harlem Ave, Palos Heights, IL 60463

(800) 558-0653

Verified Partner

5.0

(20 reviews)

Offers Home Care
Top rated on Caring.com

2018, 2019

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Reviews of Home Instead - Palos Heights, IL in Palos Heights, Illinois

5.0

(20 reviews)

    Top rated on Caring.com

    2018, 2019

    Joe and Jean

    5

    May 22, 2021

    I am a current client of this provider

    Agency has been very responsive to our added requests.

    Zander Shirley

    5

    July 30, 2020

    I am a current client of this provider

    A specific caregiver arrives at the appointed time and calls into the agency. She also calls the agency before leaving. Over the year we have employed Home Instead Senior Care, we have revised the list of tasks through the office staff.

    Dan

    5

    October 14, 2019

    I am a current client of this provider

    The service and caregivers Home Instead provides are excellent. The management and office staff are very responsive and professional. I have very positive involvement with the Home Instead office staff and the caregivers. Both Melanie Fisher and Kenya Smith provide caring, understanding, attentive, and compassionate service for my wife. They engage her in conversation for mental stimulation. They show caring every day by giving above and beyond what is required. My wife has the best care possible because of the qualities and characteristics of the caregivers. This is because of the care this Home Instead office takes in providing these high quality caregivers. I am very pleased with everything this Palos Heights office provides and supervises.

    Nancy Lee M

    5

    September 23, 2018

    I am a current client of this provider

    Staff is very understanding when we make changes and willing to try to find the best caregivers for our aging mother.

    Pam

    5

    April 26, 2018

    I am a current client of this provider

    Crystal has been fabulous to work with while setting up home care for my mom and dad. She approached subjects knowledgeably and sensitively with respect for my parents. They (and I) feel very comfortable beginning these services.

    Samantha

    5

    March 30, 2018

    I am a current client of this provider

    Wonderful person. Kind and patient. Pleasure to have helping mom.

    patricia carlson

    5

    February 24, 2018

    I am a current client of this provider

    We have had the same two ladies for over a year. The are 24hr caregivers and because there is Alzheimer’s/dementia I’m happy the schedule is solid and there is even a regular back up if needed. The office is always easy to reach and they contact me immediately if there is ever a need or concern. The ladies are very attentive and are always with her.

    James

    5

    November 9, 2017

    I am a current client of this provider

    Finding Lisa through Home Instead for my mom was a great help to my family.

    Barb and John S

    5

    October 5, 2017

    I am a current client of this provider

    Sue is our caregiver at present. She does a great job for my husband John and me. Sue is compassionate, understanding, and her services are helpful. Thank you. My husband laughs allot when they play catch. I recently had surgery on my finger, Sue peeled potatoes, unscrewed bottle caps, opened cans for me, etc.

    Retsinas

    5

    September 27, 2017

    I am a past client of this provider

    We had a great experience with Home Instead of Palos Heights. The caregiver Charlene took great care of my Dad . We highly recommend her and Home Instead of Palos Heights.

    Dina Mancillas

    5

    September 19, 2017

    I am a past client of this provider

    My mom is stricken with Alzheimer's, and she also broke her neck. This is our first experience with home care, and we were so nervous about it all, but we were given Home Instead's name by a friend whose friend had used them and then also, another friend of mine had heard great things about them as well. We met with them, and they were very kind and compassionate, understood our needs, our concerns, our being so uneasy with trusting someone with my mom. I have to say, I am so grateful that we took that leap of faith because our two main caregivers, Tiffany and Charlene, were FANTASTIC. My mom connected with them right away, and all she talked about were her new friends and how much she loved them!! :-) Caregivers, good ones, have a gift, and they are angels on this earth!! Tiffany and Charlene, thank you from the bottom of my heart for being so good to my mom, so loving, so patient, so kind, and so encouraging!!! You both have put our minds at ease!! I wish you all the best in your lives!! Thank you again....

    Ara Pridjian

    5

    September 18, 2017

    I am a current client of this provider

    My caregiver, Lynn, has been with me for 4 1/2 years. In this time, Lynn has gone from part time to full time, and successfully runs my home. She is efficient, caring, thorough, truthful, and dependable. I can always count on her knowledge, and her ability to make me laugh. I never have to worry when Lynn is in charge. She makes life palatable. Thanks Lynn and Home Instead.

    Cathyann D

    5

    September 14, 2017

    I am a current client of this provider

    We are very happy with Home Instead they meet all of our needs. My dad's caregiver Michelle is wonderful and keeps my dad engaged throughout the day as well as helping my mom with his daily care. She also is willing to come on the weekends on an as needed basis. I highly recommend Home Instead.

    Lou Ann Dobrocky

    5

    August 27, 2017

    I am a current client of this provider

    I am very happy with Home Instead . They have been helping my dad out for 2 years now. My weekend care giver Cathy is wonderful. She is an angel. She takes care of my father like he is one of her family members. She is so loving and caring. I couldn't ask for a better caregiver!!!

    riggfamily

    5

    August 21, 2017

    I am a current client of this provider

    We've depended on Home Instead for the past 7 years, and their service has been wonderful. After our father passed away, we approached them since our mother would be alone and in need of assistance. Our mother would not be able to live at home if it weren't for the attentive staff at Home Instead! Deb has been a lifesaver!

    kitwit

    5

    January 31, 2017

    I am a current client of this provider

    Home Instead is always ready to accommodate us, and your scheduling has been perfect, and communication excellent. The three helpers from Home Instead are superb. They're always cheerful, considerate, and willing to tackle any task we might ask them to do. Not only that, but they are quite observant and voluntarily tackle anything that they think needs their attention.

    Oak Forest

    5

    February 17, 2016

    I am a past client of this provider

    The staff at Home Instead of Palos Height, IL were super to deal with. They really were concerned about the care of the client. I would definitely use them again if I can use their services. Thanks to all of You for your kindness, concern and help.

    Pat106757950

    5

    May 27, 2015

    I am a current client of this provider

    All of the services of Home Instead and all of their caregivers were excellent. I chose them because I just liked when I spoke to them, what they offered, and everything. I have had several caregivers because of different hours of the day, but all of them have been very attentive. I have nothing but good experiences with them. They are very cooperative. I have no problems at all.

    Cathy37

    5

    December 13, 2013

    I am a current client of this provider

    So far the caregiver that Home Instead Senior Care gave us has been great. My grandmother needs too much help at this point and she's been really nice. She took the time to know my grandmother like talking to her and make sure she's comfortable. We've been using them for a couple of weeks now.

    Caring351137

    5

    July 28, 2011

    I am a friend or relative of a resident

    Professional and had all the bases covered when I inquired about in home help for my mom. Caregivers were accountable and honest. I have only used Home Instead for a few months but feel that it has made a difference in my mom's disposition. She fights the idea but seems to get along fine with caregiver and is in a better mood that day when I talk with her after work.

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    Services and Amenities of Home Instead - Palos Heights, IL in Palos Heights, Illinois

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance

    Care Management Services

    • Residency Confirmation

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Staff Drug Screening

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Palos Heights, IL in Palos Heights, Illinois

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Palos Heights, IL

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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