Home Helpers Home Care of DuPage & Will

Jason F_1

It's been amazing. I have her coming while I'm at work to help my brother and it's been good for him. I like that everyone I dealt with was awesome and the person here is doing a really good.

Beatrice S_2

They come when I call for help, but it's usually only a couple of times a month. They have quality caregivers who don't rush and take the time to meet my needs.

Cynthia O_3

The caregiver is on time and spends time with my husband. They meet my needs. I like the caretaker.

Sue G_13

To help him be able to stay in his home. I like the kindness of the caregivers.

Mariann S_1

I wouldn't be able to function without them. The caregivers are wonderful.

Tom L_13

I know if he did not have someone interacting with him, while I am at work, I think he would have deteriorated. He always engages in conversation. They do a good job on screening their employees.

Dotti G

My aunt doesn't require that much. It's mostly socialization, and that's what they prefer. They increased the price. We don't use them for that much.

Provider Response

Mike Treece

Home Helpers did a fantastic job. Mom can be quite difficult sometimes, and they were so patient with her. Always on time, polite, and pleasant.

Provider Response

Raymond B_6

I am able to leave the house in the afternoons and do some shopping. The current helper is doing an excellent job. I like that the individual who comes in is very competent.

Brian R_5

It helps take a load off because I'm here all day every day. They are trained to take care of him, so I really appreciate them. One thing I like about them is that they are prompt, detailed, friendly, and patient.

CKALNICKY

I am ever so grateful for "Home Helpers". When I brought my mother home May 22nd 2021, I was told I needed 24 hour care for her. I worked from home for approximately 2 months and then I reached out to your company. I cannot tell you how much I appreciated all the wonderful caretakers you sent to us. It left me at ease when I had to go to the office. I knew she was well cared for and had a companion who looked out for her. I promised her when I brought her home in 2021 that I would never put her in a nursing home. At the end, she didn't understand how much care she needed. I was fortunate enough to have some help to continue to keep her at home and I kept my promise to her. I want to express my gratitude for your selection of caretakers for her and the professionalism they exhibited to her. I appreciate the extra help when I needed it. Your schedulers were so sweet. My mom loved Amber and Juanita. Thank you again. I appreciate your assistance in what was a difficult time in our lives. Your compassion will be remembered. Should you need someone to provide a reference for your company, please feel free to contact me.

Russell K_2

What I like about my caregiver, is that she is always there, she is caring, we enjoy the time with each other, and my life is more pleasant. I like the caregivers and the communication I have with the agency.

Bernie H

They help the client get ready for the day and help with his exercises. I like that they always let us know when someone can't make it and then they find a replacement quickly.

coeyflyer

We hired Home Helpers of DuPage for my mother who needed full time care. They were very nice and easy to work with, even though our changes of schedule were frequent, they still found a way to have someone there for my mother. Also would like to say that every caregiver that was sent was very courteous and informed and willing to work... My mother had no complaints, which is saying something...

angels wings

If you don’t know where to turn for a very quick response to your love ones care, all it takes is one phone call. Overnight Mom’s situation changed from 100% independent to 100% need. This company will adjust to your changing needs while placing loving angels into your home. The caregiver lovingly took care allowing Mom her dignity during the last few months of her life. Not only for Mom but the whole family they made this time so much easier.

Anonymous_6195

The caregivers could make my life easier by helping me take a shower. I like that the agency has good caregivers.

Anonymous_6124

They just take good care of my mom while I work. I like that they are very responsive and I have a really good caregiver.

Patricia Ann H

They come and help with things like preparing meals, helping her bathe, and getting dressed. I like that they have good caregivers.

Carolyn B_31

The agency helped take care of my sister by feeding her. The agency needs to get more workers that are skilled.

Leila A.

Thank you to all the care givers and their office personnel. They were so caring, professional and trustworthy. I recommend them wholeheartedly to whoever in need of a helping hand. They made my life a lot easier at a difficult time. Thank you Home Helpers of Dupage and Will. Leila A.

Provider Response

Stephen D.

Home Helpers goes the extra mile to understand the scope of your care needs. The staff and caregivers are understanding, compassionate, and thorough. I appreciate the consistency of follow-up and their interest to ensure clients are satisfied.

Kathleen OGrady

After my father had a stroke in December of 2019, we needed to get help in the home to assist him with many of his self care activities. We started with a different agency and we not at all pleased. We frequently received calls to inform us that there was no caregiver to cover a scheduled shift and we had little consistency with caregivers. After searching the internet, I decided to try Home Helpers. I cannot say enough good things about this agency!! We never had a shift that wasn’t covered and we were assigned two primary caregivers… Bernadine and Maria. Both were phenomenal with my father and they became family to us over the little more than a year that we had them until he passed. They communicated with me consistently and took such wonderful care of him. Whenever they needed to be off or were Ill, Meredith, in the office was always quick to get coverage. I cared for him part of the week and the caregivers were there when I wasn’t. When I needed extra coverage… Meredith always got us the coverage we needed. She was also so kind to my father and my family!! Even the subs that we occasionally had were fantastic. I always felt that my father was in good hands!! If you are looking for caregiver coverage for your loved one, look no further!!! Home Helpers is the agency for you!!!

Sandra G_11

They helped with ADL's for my mom and helped with personal connection. I felt the caregivers were very knowledgeable.

Robert P_11

They have helped the most by just being here and doing what is needed. I like that they have good people working for them.

Anne H_10

We look forward to her coming. I couldn't do it if it wasn't for the morning break. It provides me the respite I need. I like their professionalism. We're ecstatic with the caregiver we've had for over a year.

Cathy K_6

They are very accessible when I need help. I like that they are easy to deal with and my mother loves her caregiver.

Patti E_3

They've helped me tremendously. I have a lot more free time. We had a person when we started who was very nice, but has never worked with an elderly patient with dementia. I like that they have skilled people that can deal with older people with dementia and Alzheimer's.

Cindy IL

Home helpers assisted with my mom's care while at home care. The caregivers were attentive and very timely. They were very flexible with schedule changes. They helped us thru a difficult transition in our mom's changing behavior. Even after their care ended, the caregivers called to see how mom was doing. Thank you Home Helpers!

Rebecca H_8

I can do what I need to do because they are there to help. The fill-in policy is wonderful. There is always someone here.

Iris S.

For the third time in a year, I’ve needed short term assistance to help get me through a medical situation. I knew I could count on Home Helpers, so I called upon them right away. The management team quickly put together a plan to meet my needs. I’ve found the caregivers to be kind and capable. I’m back to being independent, but won’t hesitate to call upon Home Helpers again if the need arises. I will also refer them to others.

Robert C_51

They give us great communication. I like the personal touch they give to us from the caregivers.

Terri O_1

The communication has helped make me feel comfortable. I like the communication.

Greg M_3

She is over three times a week. They help out with anything I can think of. They are very punctual and able to carry a conversation.

TriciaS

We started using Home Helpers to help with my aging in-laws, especially my mother-in-law while her husband was on hospice. We continued to use them for another 6 months after my father-in-law passed, until mom-in-law's dementia worsened to the point that she needed full-time skilled nursing care. The entire time, Home Helpers provided excellent service. The staff were caring and attentive. Home Helpers staff were flexible and helpful as our schedule changed and needs for services increased. They also worked closely with us on the transition to a long term care facility when we determined home care would not be enough. We highly recommend Home Helpers!

Edith P_2

I like that she will take us to doctor's appointments, when our kids can't. I feel that we get along very well with are caregiver.

Anonymous_4109

They have helped with cleaning which is good. So far they you can tell that they are good people, and they do what needs to be done.

Larry B_17

It's allowed me to have some free time for myself. I like the response time and the caregivers have been good with him.

Philip W

When my brother was placed in hospice and wanted to return home as soon as possible, Micheal was extremely helpful in providing caregivers on short notice and responding quickly to phone messages. The three caregivers that were sent arrived early and were kind and caring of my brother. They engaged well with our family, but were also very respectful of our last hours with him. I would highly recommend Home Helpers to families in need of home care for a loved one.

Maritza M

I am my mother's caregiver, so the services help me from time to time when I need them. The care giving is great. There is excellent customer service. There is good communication.

Terry C_6

They take the stress off of me from having to take care of my mom. I have two caregivers that are really great. They're really good with my mom.

Marion S_5

It made a big difference. After her husband died she was needing more care and it really made a big difference and the care levels kept increasing. I could not handle doing all of the care, and they were good at increasing the hours and adjusting the schedule. It allowed her to be here longer. They were very flexible and they communicated well about any changes and they tried to stick with consistent staff.

Maureen G

They are helping by continuing the same level of care and they are also wiping down doorknobs and helping my mother. They are very willing to work with you.

Michele M_2

They could know the needs of the patient before I do. I can reach them any time and they are responsive.

Dorothy M_7

They come and take care of my mom which allows me to sleep. I like that they worked with me to get the right care for my mom.

Anja F

They are constantly steady. I think they are doing a good job, and I appreciate their help. They are punctual.

Anonymous_2813

I like that they follow the schedule. I like that they are very responsive.

Meg N

I appreciate that they are very patient. I like that they are reliable.

Claire

My mother uses Home Helpers of DuPage Suburbs. They're very good and very professional. She uses them three times a week, and they provide basic caregiving. She likes the caregiver. Billing is automated and very smooth. I would absolutely recommend them. We haven't had any problems. People come when they say they're going to come. They provide the services, and they're very personable.

Carol K_6

They've sent me caregivers that are helpful, dependable, and kind. The caregivers that I work with are very nice, and the coordinator has been here to check on us and everyone seems to care.

Diane S_20

They could be more creative with ideas to engage him and keep him entertained. I like how it is run and that they are on top of everything. If you have problems, you can easily call them, and they will help solve the problem.

Monica B_1

We have an open relationship communication-wise between the caregiver and my mother. I like how they're very responsive and help manage the care of my mom to make it easier for my siblings and me.

David Q

It's very positive, because she needs help getting around and getting up, and they have been very accommodating. They listen to you, and they try to work with you.

Lee H_3

They provided an online access account where we can go to communicate with them and look at the invoices to make sure we're getting billed properly. We can modify the schedule to fit our needs. They communicate very well with those that are the family members of the person they're taking care of.

Joseph T_5

They could give me more hours. They are very consistent, and they are very on top of everything.

Jeff P_3

She's very happy with them, and I am very happy with them. They are prompt and courteous. My mother likes them, that's a big thing.

Gene B_6

They made him a lot more comfortable and did whatever they could for him. It provided him companionship and helped make things easier for the rest of us around him. It gave him someone to talk to that would listen to him and take care of him. It wasn't just rewarding for my cousin, but it was a great relief for the whole family. From the standpoint of the treatment, I met four of the helpers, and each one of them impressed me not only as to the personal attention they gave to my cousin but the amount of bonding and trust that they had with him.

Anonymous_1166

It allows me to go out and get some time to myself. They are very accommodating. They sent me a lovely caregiver to take care of my loved one.

Linda P_13

I was able to go out and get out of the house. I could do my errands and have a mental break. They were reliable and consistent. He got good care.

Helga M

If they can work with me, it's nice. If I have to do things alone, it's hard. We understand each other and it's easier. I'm just happy with everything. They do the job good. My husband started walking again and he was in a wheel chair.

Margaret O_2

They will drive me to the doctors office or the store. I like their wiliness to help and do whatever I need.

Dolores S_5

We don't have somebody every day, but it has been good to have them here. It gives me a chance to have something done that I don't have to do. I would tell a friend that you can get anything that you need from them.

Brenda S_4

Sometimes I have to go away and my mother doesn't get upset because she knows someone she likes is coming. I asked them last minute for a caregiver on a holiday and they were able to find them.

Jennifer M

I think the companionship is the number one thing they do. They were very accommodating when we first hired them by finding us a male caregiver.

Dianne B_1

I'm bed-ridden, so I really need them. The caregivers are very nice, friendly, and seem to know what they are doing. I've had all very good ones.

Anonymous_45

The caregiver that works for me is very helpful. They make lunch for me and we have a good time talking together. We brought things into the garage from the garden. I feel very comfortable about the caregiver that was chosen for me.

Grace R_1

It gives me time to not be fully responsible. My mother's care requires two people, and having the weekends taken care of helps so much. It gives me mental space. Everybody I've had come in has been good at giving care. I haven't had any grouchy people come in.

Heather U

It's made me able to speak to people each time someone comes to the home. I live alone so having someone here is wonderful and I appreciate it. They are so helpful and willing to do whatever I ask of them no matter how big or small the job is.

Brian P_2

The services allow me to not always be the caregiver. I can go out and run errands. They give good care to my loved one, so that I don't have worry when I go out. We like our caregiver and we like their personnel.

Don S_7

Home Helpers made an effort to really do a good match with my husband's needs, not just whoever happened to be available. They matched our needs and personalities. I have time to do some things for myself. My husband needs someone 24/7, so Home Helpers has been terrific to help me.

Margaret G

Maybe we expect too much. We have cable and that, so they're not very active. They just sit around and watch TV. They take care of her and stuff, but not as much as we would like. They're friendly and they really try. They give me a break and I get a chance to get out of here for a while, they take care of her. Sometimes, I just have to get away.

2018HCP_AnonymousY7Mj

They all come with the biggest heart and they help me. They come and they ask me how am I doing and what they can do for me. They really care. They make my place look a home rather than a dump.

Joanne A_1

They have been excellent, and we have been very pleased with the caregivers that have come. They are very willing to do anything we ask of them, including shopping, which has been really helpful and important.

Roy S

Home Helpers has provided my loved one with three people that are excellent caregivers. They come in, talk to the patient, tell them what they are going to do, do exercises to help him, and change him. They know what they are doing, and they do everything themselves. They are very professional. With the caregivers here, I can do more work around the house.

Cindy S

They are reliable, on time, and they are always there when they are supposed to be. They make sure she gets everything she likes with her meals or anything else she needs.

Ghislaine F

I would recommend them because my caregiver prepares my food without me asking her. She is ready to help. My caregiver prepares breakfast and lunch before she leaves, so I'm very happy with her.

Phyllis T

I like their service. I like the caregiver who works with me. She is friendly and we get along. I have problems with my back and I can't do a lot of things. They clean for me. It helps me out a lot.

socokim

My Mom was quite comfortable with all the care givers and became good friends with several young and older. everyone was very kind

Paul N

The caregivers from Home Helpers are very punctual and are right on time. They are pleasant people to deal with, and they do their jobs. The caregivers are only here about one hour a day to help my wife in the morning.

Jan D

Home Helpers is great at taking care of my wife and I. Home Helpers caregivers are totally with my wife during every step of the day. Home Helpers helps me to do the things that I need to do outside the home as well as take a break knowing that my wife is being well taken care of.

Nilda D

Home Helpers provides great reliable services. They send a caregiver who cares about me and gives great quality care. Home Helpers has made my life better by always making me feel good by keeping my house nice and clean.

Colleen

I would tell a friend that Home Helpers do very well and are very compassionate. Home Helpers has made life easier by providing excellent care.

Carrie H

Home Helpers has made us really happy with the caregiver that they sent us. We couldn't be happier. Home Helpers has given me a piece of mind to know that he is getting his needs met, I am sure he feels the same way.

Anonymous_394

I would tell a friend that Home Helpers is concerned with the service I am getting, and they are involved. Home Helpers do things for the client that they physically cannot do anymore.

Martha S_5

I wold recommend Home Helpers because they are good, kind, very timely, and responsible. Home Helpers makes life easier because I don't have to be there all the time, and it allows me the ability to spend quality time with my mom.

Gilda K_1

Home Helpers is very accurate, on time, and they do what I want to be done and sometimes even a little extra. They keep me company. The caregivers help make a positive experience by keeping me company, being there for me, and they don't hesitate to stay a little longer. They have gone to get my medicine.

Geraldine G

Home Helpers is a good agency because they've taken such good care of my mother, and they're always available. The services help my mother because she's not allowed to be by herself anymore, and I couldn't be with her everyday. We now have a caregiver around the clock.

Debbie G_1

Home Helpers has sent me caregivers that I really enjoy. Home Helpers takes care of my husband.

Margaret D_1

Most of the people that Home Helpers sends are good, but others shouldn't even be in this profession. Home Helpers helps me with things that I can't do.

Jim C_3

Home Helpers is very friendly and interested in their clients and their needs. Home Helpers makes my life easier by helping to care for my husband so I don't have to do it by myself. They help me with things around the house as well; I appreciate it so much.

Laura M_3

Home Helpers is convenient because the caregiver takes photos on her phone and sends them to me, so I know what groceries to order and if the client is taking her medicine. The photos are very important. I wouldn't use them without the photos. I know that my mother-in-law is being safely taken care of by the Home Helpers caregiver.

Carole M_1

I would tell someone that I have no reason not to recommend Home Helpers, and I would tell them about the manners and knowledge of the caregivers. I didn't think that I needed the services from Home Helpers, but now I can see what they have added to my life.

Anonymous_568

Home Helpers is professional, they take care of things in a kind manner, and they are reliable. My loved one wouldn't be at home alone without Home Helpers.

Nora R_1

Home Helpers has sent us a good caregiver. Home Helpers has made her life easier by taking care of her.

Kendzora, P_1

I would tell someone that Home Helpers seems to be flexible and able to work with us for scheduling purposes. We haven't had to change hours around yet, but there could be a need for that in the future. Home Helpers' services relieves me of having to go to the client's home so often, and of having to do so many simple things for him. It's a good feeling that he's being watched over more than I could have.

Ejfan

I needed help after I shattered my ankle. Every person who came in was respectful of my home and took care of all my needs. It wasn't the most exciting job as a lot was just watching me try to do things. They helped with light cooking, light cleaning, sponge baths, help dressing, moving around my house, brought me coffee and towards the end, we played games. The companionship was really great..

SPesh

Home Helpers was just that! We needed someone to assist my Mom on Christmas Eve and they came through. Our needs were somewhat last minute and Home Helpers easily accommodated us. They sent Tracy who was warm and personable. So much so that we insisted that she join us for dinner and try Mom's family pasta sauce recipe brought over from Italy by her mother. The evening was a success. Many Thanks!

dupage100

Home Helpers set up a companion for my mom at a special event. The caregiver fit in so well that people thought she was my mom's granddaughter. I highly recommend Home Helpers to anyone needing caregiver services.

Bobsaw

Michael, I just want to thank you and your staff for the help you have gave to me for my Mother. From the beginning your team was able to adapt to my ever changing needs that allowed her to live at the house longer. The care giver Elsie is a fantastic person and always did the extra steps it took to care for my Mother. I really cannot say enough about her and the care she showed. She is a true asset to your company. Tracy and your wife were also great . Filling in when needed and adapting to what seemed like my ever changing needs. Thank you for all the help,

vchodora

Of the 3 agencies we interviewed, Michael with Home Helpers stood out as the one we felt most comfortable caring for my mother who needed 24 hour care. Michael's agency started in October of 2014 and stayed with my mother until her passing in December of 2015. Laverne was her primary care taker for the entire time. My mother was treated like family by Laverne. My mother was given great care by Michael's agency. When she had to go to a doctors appointment there was always proper assistance to helper up and down the stair lift. I highly recommend Michael and his agency. Thank you Michael and your staff.

wjm396

I used Home Helpers from June of last year to January of this year to provide companion care for my mom. The care giver selected; Elsie, was a perfect match for my mom. Michael and Tracey in the office were fantastic also and great at accommodating my requests for additional coverage as my needs changed. From the first meeting with Michael to the very end, all of the people involved were responsive, courteous, friendly and followed through as needed promptly. This was truly an exemplary performance by the whole team at Home Helpers.

SteveG

I have used Home Helpers since February of this year and have been extremely satisfied with the services they provided. The caregivers were very loving to my wife who has Alzheimer's disease and helped her greatly through this period. I highly recommend them to anyone who needs caregiver services.

Caring113893150

I use Home Helpers all the time. I'm happy with their care for my friend. We like the staff they provided. They're caring and get things done for us. They have good work ethics!

Mike113197950

From the standpoint, our experience with Home Helpers was great and wonderful. I contacted Michael on Friday, and he came to our house Sunday. I really needed someone by Monday. He provided Rosa and Tina. They're great in providing care for my mom and dad.

Bob112827150

I have used Home Helpers from September to January. The girls who took care of my mom had been terrific. Everything went really well from how they started up to how they dealt with eveything. They have billed us accurately. We encountered no problems with the scheduling. Indeed, I was happy with their care and service.

Alice40

Home Helpers is absolutely awesome! I would recommend them with anybody. The caregivers were very helpful and caring. I feel confident when I leave because they're there to help. The people at the office are very accommodating.

-Gerry

My wife was diagnosed with brain cancer and I needed somebody to help to take care of her. Carol was my caregiver and they saved my life. I wouldn't made it through without their help. Carol was great and we had her for almost 4 years. She's still a friend whenever I see her. They really helped me a lot.

Matt7

Home Helpers is just amazing! I've been working with Michael and Thomas. My mom has dementia and she has mood swings and we can't leave her at home. Michael found us and he worked really hard to make sure it was a good match for my mom. My brother got married a few weeks back and we asked for Michelle to be her caregiver that day. Michelle is the best caregiver for her. She came out and took care of my mom and she was great. They were always polite and on time. Asolutely nothing bad thing to say. I highly recommend them to others.

Digrazia

Great care! Flexible to work with scheduling and family requests.

Diane3

My sister worked at Edward's Hospital and I was looking for a caregiver. She went to the office and found that Home Helpers was on the hospital's list. So she got me the name and called them and hired them. They're very good. I have an excellent caregiver, Liz, who is always there if you need her. When I call, she's there. I had 3 or 4 other services and Home Helpers is the best I ever had for 2 and a half years now. My caregiver is such a good cook and good at cleaning the house. She does my shopping real well. She takes care of me. I'd be lost without her.