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Reviews of Senior Helpers of Bolingbrook in Bolingbrook, Illinois
4.9
(10 reviews)
Kathy
5
|
April 30, 2024
We're using Senior Helpers of Bolingbrook. They seem very caring and helpful. My mom's not easy to deal with, so anyone who can deal with her gets five-stars. I chose them just because the interview went really well. They help with anything she needs. They make sure she takes the medicine prescribed by the hospice doctor. The first lady had to leave because I think she was going out of town. We're on our second person now, and so far, both of them have been fantastic.
Norm2
5
|
April 22, 2024
I've been using Senior Helpers of Bolingbrook for about a half year. They make sure they have their people here. They've had maybe about seven different caregivers that have come here at one time or another and most of them are good. There's one of them that I complained a little bit about and they said, "OK, fine, that person will never be back there again." They address my concerns. They're very good. They're doing everything I want them to do.
Margaret
5
|
April 16, 2024
I'm using Senior Helpers of Bolingbrook. They took me to a doctor's appointment and back and I used them to get some medication from my doctor about two or three weeks ago. They're very nice, friendly, and very pleasant. I chose them because they were the first ones to call me, and they sounded like they knew what they were doing. So far, it's been very good.
Reviewer#AT0408b
5
|
April 9, 2024
We're using Senior Helpers of Bolingbrook for my father. They help him with meal prepping and cleaning, they do his laundry, and whatever he needs assistance with. The caregivers have been very attentive, and made sure they did things that needed to be done. They get the job done, and I don't have any complaints. They're on target with billing and scheduling. They always reach out and keep me informed.
Kim
5
|
February 27, 2024
We are using Senior Helpers of Bolingbrook for my mother. The lady who works with my mom is very caring and patient. I needed her for cleaning which she's doing a great job. She's very thorough. She does help my mom to get around her area. I'm very happy with the progress so far for the last weeks that she's been working with us. It's a little on the higher side, but as long as the quality is there, I don't mind paying a few extra dollars. As long as we're still getting the same care a few months from now, I think it'll be very worth the money to have good care. My mom is blind, so she assists her down to get her mail. She hasn't done laundry yet, but I definitely would like her to do one every other week and do a little laundry, basically, right now, she's just cleaning and maybe making some hardboiled eggs or something for her. She's been prompt. I've met her twice. To my knowledge, my mom likes her, so that's a positive. She's punctual. She does a great job cleaning. Right now, it's what I hired her for and it's perfect for us.
Karen
5
|
December 6, 2023
Senior Helpers of Bolingbrook is a 24-hour in-home health care. They've been fabulous. They were the ones that had reached out to me the quickest. We met with the lady almost immediately and she sat with us and discussed things for probably close to, if not more than an hour, of what my dad needed. We just felt like she was very knowledgeable, and helpful, and we didn't need to look any further. The billing and scheduling have been fine. It's all done with ease. There have been no issues. I've had nothing but fantastic experiences with all of them.
natu p
5
|
November 24, 2023
I love the care I get from Senior Helpers of Bolingbrook My caregiver Tammy is great and without you all my days would be hectic. Natu
Provider Response
Elizabeth
5
|
September 21, 2023
I'm using Senior Helpers of Bolingbrook. They came to talk to me and I interviewed them and they told me what they provided. I just liked their presentation, what they said they offered, and what they had available. The caregivers are fine. I'm currently using live-in caregivers, so they are here all the time. They live in my home. They're here for assistance. I have minimal transfer from bed to a wheelchair. I'm not mobile, so they're providing care. They do meal preparation for me and things like that. I've been using them for three weeks now. They bill every two weeks. I would recommend them partly because any time there have been any questions or if there has been an issue or there's been a problem, anything has been addressed promptly. The owners of the agency will step in and make sure that everything's OK. If I have a question, the questions get answered or if there's something that I may not like, it's resolved to my satisfaction as quickly as possible.
Provider Response
Susan282
5
|
September 19, 2023
Senior helpers have been amazing and helped me out with great caregivers. I was skeptical at first because of my previous experiences with other agencies has not been very well. But I was pleasantly surprised by the office staff and the caregivers. It was nice to know someone really cares and provides companionship with such dedication. I would recommend Senior Helpers to my friends and family. Thank you for being there for me.
Provider Response
Matthew
4
|
March 30, 2023
Our overall experience with Senior Helpers of Bolingbrook has been great. The caregivers have been very personable, very nice, very courteous, and extremely helpful to my wife. We chose this provider because they were the first to respond, and they came out to the house, and we talked with the owner. So first come, first served. We got one helper before who had no clue as to what she was doing.
Provider Response
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Services and Amenities of Senior Helpers of Bolingbrook in Bolingbrook, Illinois
Resident Requirements
- Allows Patient Transfers
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
Staff Training & Qualifications
- Staff Driving Record Check
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Licensing & Inspections
- Background Checks
- Staff Drug Screening
- Sex Offender Checks
Therapies
- Stress Management
Additional Amenity Information
- Training Areas: Emergency Procedures, Fall Prevention, Cooking and Special Diets
- Payment Options: VA Benefits, veterans
- Licenses: 3002264
About Senior Helpers of Bolingbrook in Bolingbrook, Illinois
Looking for Quality Home Care Services? We’re Here to Help! At Senior Helpers of Bolingbrook and Southwest Suburbs, we offer flexible home care solutions, from 1-hour visits to 24/7 live-in care, with no minimum hour requirements for each day or a week and competitive rates! Our Mission The mission of Senior Helpers is personal to our owner, Kara, who has seen firsthand how vital it is for seniors to remain in the comfort of their own homes. Her grandmother’s desire to live independently in her own home with a live in caregiver inspired Kara to pursue a career in care. She is passionate about delivering high-quality, compassionate care to seniors in her community. Kara’s journey began as a care professional, and eventually, she specialized in care management with a focus on Alzheimer’s and Dementia. This combination of personal and professional experiences fuels her dedication to making a meaningful difference in the lives of seniors and disabled adults in need. What Sets Us Apart? Senior Gems Certification in Dementia and Alzheimer’s care Ongoing caregiver training in CPR, Dementia, Alzheimer’s, Parkinson, and general care practices Use of state-of-the-art life profile assessment software to identify home hazards and prevent hospital readmissions Same-day intakes and personalized caregiver matching 24/7/365 phone support with office managers ready to assist Guaranteed shift coverage for your peace of mind Payment Options Private Pay Long Term Insurance Veterans Benefit Aid and Attendance Trust Senior Helpers of Bolingbrook and Southwest Suburbs to provide the compassionate care your loved one deserves, right in the comfort of their own home. Contact us today to learn more about how we can support your family.
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