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Senior Helpers of Bolingbrook

484 W Boughton Rd Suite B, Bolingbrook, IL 60440

(800) 558-0653

Verified Partner

4.9

(10 reviews)

Offers Home Care

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Reviews of Senior Helpers of Bolingbrook in Bolingbrook, Illinois

4.9

(10 reviews)

    Kathy

    5

    April 30, 2024

    I am a current client of this provider

    We're using Senior Helpers of Bolingbrook. They seem very caring and helpful. My mom's not easy to deal with, so anyone who can deal with her gets five-stars. I chose them just because the interview went really well. They help with anything she needs. They make sure she takes the medicine prescribed by the hospice doctor. The first lady had to leave because I think she was going out of town. We're on our second person now, and so far, both of them have been fantastic.

    Norm2

    5

    April 22, 2024

    I am a current client of this provider

    I've been using Senior Helpers of Bolingbrook for about a half year. They make sure they have their people here. They've had maybe about seven different caregivers that have come here at one time or another and most of them are good. There's one of them that I complained a little bit about and they said, "OK, fine, that person will never be back there again." They address my concerns. They're very good. They're doing everything I want them to do.

    Margaret

    5

    April 16, 2024

    I am a current client of this provider

    I'm using Senior Helpers of Bolingbrook. They took me to a doctor's appointment and back and I used them to get some medication from my doctor about two or three weeks ago. They're very nice, friendly, and very pleasant. I chose them because they were the first ones to call me, and they sounded like they knew what they were doing. So far, it's been very good.

    Reviewer#AT0408b

    5

    April 9, 2024

    I am a current client of this provider

    We're using Senior Helpers of Bolingbrook for my father. They help him with meal prepping and cleaning, they do his laundry, and whatever he needs assistance with. The caregivers have been very attentive, and made sure they did things that needed to be done. They get the job done, and I don't have any complaints. They're on target with billing and scheduling. They always reach out and keep me informed.

    Kim

    5

    February 27, 2024

    I am a current client of this provider

    We are using Senior Helpers of Bolingbrook for my mother. The lady who works with my mom is very caring and patient. I needed her for cleaning which she's doing a great job. She's very thorough. She does help my mom to get around her area. I'm very happy with the progress so far for the last weeks that she's been working with us. It's a little on the higher side, but as long as the quality is there, I don't mind paying a few extra dollars. As long as we're still getting the same care a few months from now, I think it'll be very worth the money to have good care. My mom is blind, so she assists her down to get her mail. She hasn't done laundry yet, but I definitely would like her to do one every other week and do a little laundry, basically, right now, she's just cleaning and maybe making some hardboiled eggs or something for her. She's been prompt. I've met her twice. To my knowledge, my mom likes her, so that's a positive. She's punctual. She does a great job cleaning. Right now, it's what I hired her for and it's perfect for us.

    Karen

    5

    December 6, 2023

    I am a current client of this provider

    Senior Helpers of Bolingbrook is a 24-hour in-home health care. They've been fabulous. They were the ones that had reached out to me the quickest. We met with the lady almost immediately and she sat with us and discussed things for probably close to, if not more than an hour, of what my dad needed. We just felt like she was very knowledgeable, and helpful, and we didn't need to look any further. The billing and scheduling have been fine. It's all done with ease. There have been no issues. I've had nothing but fantastic experiences with all of them.

    natu p

    5

    November 24, 2023

    I am a current client of this provider

    I love the care I get from Senior Helpers of Bolingbrook My caregiver Tammy is great and without you all my days would be hectic. Natu

    Provider Response

    Thank you for taking time to review our agency. We always love to hear feedback on our caregivers. We are committed to providing high standards of care. Your feedback is valuable to us. Thank you for being our wonderful client

    Elizabeth

    5

    September 21, 2023

    I am a current client of this provider

    I'm using Senior Helpers of Bolingbrook. They came to talk to me and I interviewed them and they told me what they provided. I just liked their presentation, what they said they offered, and what they had available. The caregivers are fine. I'm currently using live-in caregivers, so they are here all the time. They live in my home. They're here for assistance. I have minimal transfer from bed to a wheelchair. I'm not mobile, so they're providing care. They do meal preparation for me and things like that. I've been using them for three weeks now. They bill every two weeks. I would recommend them partly because any time there have been any questions or if there has been an issue or there's been a problem, anything has been addressed promptly. The owners of the agency will step in and make sure that everything's OK. If I have a question, the questions get answered or if there's something that I may not like, it's resolved to my satisfaction as quickly as possible.

    Provider Response

    You have been an amazing client Elizabeth. We are grateful to get to know you and your family. Thank you for providing review for other families to help them with their choices.

    Susan282

    5

    September 19, 2023

    I am a past client of this provider

    Senior helpers have been amazing and helped me out with great caregivers. I was skeptical at first because of my previous experiences with other agencies has not been very well. But I was pleasantly surprised by the office staff and the caregivers. It was nice to know someone really cares and provides companionship with such dedication. I would recommend Senior Helpers to my friends and family. Thank you for being there for me.

    Provider Response

    Thank you for the feedback. We can only do better with feedback from our valued clients.

    Matthew

    4

    March 30, 2023

    I am a current client of this provider

    Our overall experience with Senior Helpers of Bolingbrook has been great. The caregivers have been very personable, very nice, very courteous, and extremely helpful to my wife. We chose this provider because they were the first to respond, and they came out to the house, and we talked with the owner. So first come, first served. We got one helper before who had no clue as to what she was doing.

    Provider Response

    We love working with your family. We are grateful for your partnership and look forward to delivering great quality of care.

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    Services and Amenities of Senior Helpers of Bolingbrook in Bolingbrook, Illinois

    Resident Requirements

    • Allows Patient Transfers

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Care Management Services

    • Residency Confirmation

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening
    • Sex Offender Checks

    Therapies

    • Stress Management

    Additional Amenity Information

    • Training Areas: Emergency Procedures, Fall Prevention, Cooking and Special Diets
    • Payment Options: VA Benefits
    • Licenses: 3002264

    About Senior Helpers of Bolingbrook in Bolingbrook, Illinois

    Senior Helpers has been a national leader in professional, in-home senior assistance services since 2002. With a vision to help seniors remain in their homes despite age-related illnesses and mobility challenges, they have now cared for tens of thousands of seniors. Kara Fairhurst is the proud owner of Senior Helpers Bolingbrook, living locally with her family and playing an active role in supporting the local community. Kara's passion for providing top quality compassionate care to seniors grew from her personal experience of seeing how important it was for her grandmother to continue living comfortably in her own home. Her personal and professional experience led her to specialize in care management and mental health, and she now dedicates herself to making a big difference to the lives of people in her community. Looking for personalized care services for your loved ones? Look no further! Our services include personal care, specialized care for Parkinson's, Alzheimer's and dementia, transition care, meal preparation, and much more. We also offer companionship, respite care, and hospice care support. Trust Senior Helpers of Bolingbrook for your loved one's home care needs. Our Senior Gems certified caregivers receive ongoing training in Dementia and Alzheimer's care, CPR, and general care practices. We offer same-day intakes, life profile assessments, and caregiver matching to ensure the best quality care. Our state-of-the-art life profile assessment software helps identify hazards in the home, preventing hospital readmissions. With competitive rates starting at $32 per hour and no minimum hours, we provide 1 hour to 24/7 live-in care. Call our office managers 24/7/365 for assistance.

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