Right at Home East Atlanta

Anonymous_1706085755

The agency gave us the same caregiver instead of multiple. I liked that the agency works with us, so we have the same caregiver coming in 6 days a week.

James S_68

The services have provided less stress for him. I like the quality of the caregivers.

Muarry B

They take care of my father and give me free time. They hire the right people to give quality care.

Kimberly L_4

They give me piece of mind. I like the communication with them.

Miriam S_4

It's allowed me to do things I need to in order to make my experience positive. I would recommend them because they have availability if they need to make a change.

Anonymous_1718726340

It is very beneficial. It gives me respite and it gives him companionship. I do not have to worry about leaving him alone; I know that he is taken care of. I like that they communicate and try to grant the needs that I am requesting.

James N_20

They keep me focused on what I need to be doing. They are on time, they do their job, and are professional.

Jean B_32

The provider has helped me the most by taking care of my wife. I would recommend them because so far, everyone has been on time.

Felton L

It has been a positive experience by making sure the client got his exercise. I would recommend this agency because they would help the client and walk with him.

Robert S_105

The caregiver is excellent. Everything is okay, I have no complaints. They provide care for my husband. The aide is on time and does what is needed.

Jimmie A_1

I think they are a great agency. Their staff seems like they are well-trained. I like that they are very professional, do their job, and you have your people well-trained.

Lajoycelyn B

She has difficulty getting up, and it's hard for her to always train new caregivers. They could improve communication. They don't communicate enough with the client.

Don B_17

We'd keep the same caregiver. I'd like the same caregiver on a regular basis.

Ann D_19

They have been taking care of my needs. I like that the caregivers come in and talk to me and let know that they are here. I would recommend them because I've been with them for a long time with no complaints.

Marjorie A_6

They come every day in the morning. They are nice people.

Jack B_13

The caregiver I have is attentive and does everything. The caretaker that I have, she is excellent.

Peggy S_9

They are good to me and have helped me the most by going out of their way to make changes and pleased with the people they sent me. I would recommend them because I am pleased with the people, they have sent to help me. If I have to make changes, they have always been willing to work with me.

Sandra "Sandy" P_1

I like knowing someone is there every day to take care of my mother. The services have been good so far.

Jeannette Brown T

I like that they are not only my companion but also help me with household things I need done. I like that I don't have any problems and the person they sent is very efficient. When I call the office I get to speak to someone. I do not have any complaints.

Anonymous_1701784952

She responds very well to the home care caregivers. They are very skilled and are a very good service.

Lillian W_4

The agency is professional. One thing I like about the agency is that everyone is friendly.

Linda R_41

I needed them, and they are taking care of me, and they do everything I ask except transportation. They are always courteous and patient with me. They have provided the service I have needed.

Barbara B_66

They are very much on top of the scheduling. The scheduler deserves a raise. Most of the people are wonderful to deal with. I have learned a lot about caregiving services since starting with them.

Charlotte R_9

I like the caregivers that they are providing. They are doing a good job. I like the caregivers that they are providing. Most of them are all responsible, caring and kind.

Rosario L

It's not making any impact in her life, according to my mom. If the agency can have a Spanish-speaking caregiver, that would make the difference. I would have liked to have one steady caregiver from them. I'd really liked to see if they could have a Spanish-speaking caregiver.

John L_51

The caregiver does the job. At first, I did not like them, but they are improving.

Anonymous_7585

They have helped me the most because the caregiver takes me to doctor's appointments. I would recommend them because I am satisfied with the caregiver I have.

Ernest D_2

It's actually helping my dad get the things done that he needs on the daily, and it has freed up my work time. It was taking up a lot of my work time. They need to retain their caregivers longer. The ones we started liking, they don't have anymore.

Grady B_1

They make it positive by calling to check in. They have called multiple times after my grandpa got covid to see if he is okay. I would recommend them because the caregiver we have now is really good, and my grandfather loves her. She does what is needed.

lack37

I was very delighted to meet the aide that frequents a friend of mine.she was very pleasant. I was curious and she gave me reassurance, I am now ready to call and see if your company can help our family. Mrs Olivia reed even takes the trash as she leaves. She’s a wonderful blessing and helps rid any negative thoughts concerning care and help. A very uplifting young lady. When I caked with inquiries the Right At Home staff was so kind and also reassuring! YOU ARE ALL BLESSINGS! Continue to be an awesome company and many blessings to Mrs Reed.

Kenneth R_10

She will fold my clothes for me. I like that there is always someone around to help me.

Vernon R

It's been a great help. They say what they're going to do and they do it.

Xavier J

It makes it a lot better. They follow up behind the caregivers. I like the standards they set; they are very thorough.

Monica P_4

They help me take showers and go for walks and help me with my hair. They also help with daily stuff. They are nice.

Eric & Sarah D

Denise is my caregiver and she comes ten hours a week. I am so thankful for her. I like Right at Home because they have kept their promise. I enjoy and agree with the services.

Anonymous_7353

It gives me peace of mind that my mom is not home alone. I can go to work without worrying. It is easy to schedule with them.

Victoria F_2

Their employees are really good. They also keep very good in touch with me by keeping me up to date when schedule changes happen and everything else. The caregivers have been phenomenal, and we are very happy with them.

Raymond S_10

There are people who come in, get him out of bed, get him changed. He could not be by himself if not for this care. There are some caregivers who will not take care of my cousin. They refuse to change his diaper, they don't make sure he's clean. I do report them and it's immediately addressed, but I would like to see them screened better for people who will actually take care of him. We've asked some people not to come back. I'd like to see this improved. I do like that I can look at the schedule electronically and they bill electronically. They do communicate if a caregiver is running late or if there's a mishap with the schedule. I think the line of communication is really good. They provide a valuable service. Whenever I provide feedback, they do it immediately. I have no problem asking for any issues.

William V_5

I can't do things without her. My caregiver has helped me the most with laundry and whatever I ask her. She's available and she helps me tremendously. I would recommend Right at Home because they are there when I need them.

Nikkole

We hired Right at Home East Atlanta for my mom. They help her with bathing, meal preparation, light cleaning, laundry, vacuuming, assistance to and from the bathroom, and keeping her company. The caregivers are very professional and friendly. Our communication with the agency has been great. They keep me informed when things are changing and they give me the reason. They call me before the week starts to let me know if anything is changing. We are about to go into our third week with them, and I haven't had any complaints. I'm very pleased with the services that they've provided so far. My mom has built pretty good communication with her caregivers.

Cindy L_6

They help with my mother. The staff seem very professional, and they know what they are doing. They are easy to work with.

Anonymous_6798

The most important thing they do is understanding his needs. They are very friendly and efficient.

Sidney T_1

They have given me personal attention and make sure I take my medicine on time. I like that they provide personal care.

Josie P_1

I am able to work without worrying. They take interest in my mother.

Vanecia E

They provide the best care to my mother. They are reliable and the staff is professional.

Emma A_1

Having the caregiver here in general with me helps a lot. They need to improve their communication.

Harold D_3

They have really helped him with his daily care. I really like that they are dependable.

Kusumben P

She comes and makes my bed. Some are good and some are not so good. I have to tell them what to do all the time.

Anonymous_4914

They have allowed me to get a lot more done. The personnel that we have are outstanding.

Gary A_4

They made my life easier by doing their job and caring for my husband. I would tell a friend that they met my needs and they were very professional and took good care of my husband. It was an all around good experience.

Jane C_2

They give me relief. I like their convenience.

Jana N_2

They are very accommodating with keeping the same caregivers, and filling shifts when they need to. I like that they are helpful and prompt.

Kathy H_16

She would come in every morning with a smiling face. I depended on her. I don't have any family so I'm grateful we found your service. I couldn't have done without them. It was a lot safer for me.

Joe B_10

They help with all kinds of things like cleaning the house. I like my caregiver. She is dependable.

Ernest J_2

They helped him by getting him dressed, getting his bath, and feeding him. The people that they sent were good and easy to work with and they did a good job.

Rose Mary D

They pay close attention to the person they give care to. They are extremely responsive to our needs.

Anonymous_3401

They bathe my loved one. They help move him. If we have consistency, it frees me up during that time to be able to do other things in the house. I know it is hard to have consistency. It would be helpful to have consistent caregivers. We have consistent caregivers at night and all day. We just recently had more consistency.

Theresa H_4

We only have problems on day of the week, all the other days are just fine. They are able to do their job as they are supposed to.

Marjorie B_8

They knew what they were doing most of the time, and they took their time to care for her the way they were supposed to. They were trained well. They have some very good caregivers.

Willie W_6

They help me out with a lot of things I can't do. They do what they say they are going to do. They are professional and courteous.

Erma M_1

They make my life a little easier by doing the laundry and cleaning the house. The caretaker is always in uniform, and she is always on time. She does a good job when she gets here.

Sara Ann A

It has been a marvelous relief for me. I like the quality of the caregiver that comes to our house.

Steve B_10

They've helped me the most with my loved one's daily living tasks. The nurse has provided excellent care.

Beth A_5

They help give me a bath and they will shave me. They are very prompt.

Glenwood B_1

They have made my life easier by having a consistent caregiver that comes and does little extra things for us. They could improve the communication.

Alphonzo B

They have the people that I need here every day and are on time. I am satisfied with what they have done for me.

Lillian A

They help the most with cleaning the house, doing the washing, and then they help with meals. I like the fact that they care about the individuals that they are taking care of.

Glenwood B

They are on time and they are very diligent people. They have helped me maintain myself during the day.

Hazel S

They are very efficient. I don't have any problems with the one that I am using. I have many problems, and they help me keep mobile.

Joyce M_5

I would tell a friend about the friendliness and the camaraderie I have with the folks down there. It has been a godsend. They respond to my needs in a timely manner.

Teresa H

The nurse that I have in the morning is almost like a family member. She is all around really sweet and she goes beyond what she is supposed do. She has been here around 4 years. The most helpful thing they do is make sure that my loved one is happy and comfortable with the caregiver.

Judy S

They are basically right on time. They are very careful with her and her situation.

Wayne C

I like the caregivers, but sometimes the office staff doesn't get things right. It's had a good impact. They help me around the house.

Charles O

They have done a good job at completing their tasks in the four hours a day that they are here. They help to feed him and keep him company when we're not home with him. It makes everyone's lives easier because he is now eating properly and he is getting companionship. My wife and I don't have to worry about him while we're at work now.

Clara "Jean" R

I like my CNA. She helps me get my bath in the morning, my breakfast, and gets me dressed for the day.

Gerald G

I've been really pleased with the current aide and when they stay for a long time, it's easier. They help me change my clothes, take a shower, and get dressed. They do light cleaning and take out the trash. They are quite good with helping with the pressure hose, I couldn't do that on my own.

Ernest J

I like the care that they're giving. They seem like they're concerned about helping my loved one. They have helped him most by caring for him and helping him bathe and feeding him.

Allen B

They seem to want to help me when I need it. Just being here to help with with my daily routine is the most helpful.

Betty R_4

I would recommend them, but I think they could be better at training the caregivers to not use there cell phones on the job because I am paying for that time. The girl that I have is able to fix my meals, which is a lot of help.

Anonymous_632

I would tell a friend that they take good care of the client. I would like them to do more at the house while they are sleeping, such as light housekeeping.

LetaD895

HORRIBLE AGENCY I’ve been trying to get issues resolved for weeks with this agency and keep getting told the CEO would get in touch with me....... No issues resolved. No follow up. Weeks passing. So a review of my honest feelings and experiences it is! I have a long history with this agency. My initial impression a couple years ago was very negative and I spoke to the CEO, who listened to my concerns and temporarily made things better by having the agency send more tenured caregivers..... So we stayed for a long time and found some great caregivers who genuinely cared about my dad. But sad that it always seems to take causing a big, public stink to get the services everyone deserves all along. Fast forward to now. My dad’s condition has changed, and there seems to be very few competent caregivers who can expertly handle a bedridden patient and a very noticeable drop in competency in the staff. Firstly, the scheduler does not need to be in any people facing capacity. She is WILDLY unprofessional and unpleasant to interact with. A simple schedule change provokes an attitude from her, and I have gotten into several verbal altercations with her. Second, we have struggled to find a caregiver skilled in repositioning my imobile dad in his bed and changing him, despite this being a requirement for their state certification. Where do they find these incompetent people?? For $21/hour I feel I should be able to call their agency and get an expert who will be able to come in and handle him with efficiency and diligence. But that has very seldom been the case. There are a few caregivers that have come out who have had facility experience and have been EXCELLENT, but the sad truth is that they are few and far between. I have gone in and his bed has been soiled and the caregiver sitting down playing with her phone.... I have gone to clean him about 30 minutes after a caregiver left only to find him covered in dried stool. I have been asked by a caregiver how to turn him.... Tonight the caregiver who was supposed to come out was irritated that our house was far back in the woods, got 3/4 through our driveway to the point that I confirmed I could see her car, then she turned around and left in irritation..... It’s absolutely ridiculous and unprofessional. The RN is very kind and empathetic and goes the extra mile to try to rectify my issues, but it is much larger than her. She is just one person at an agency full of staff who just don’t give a crap. Third, their record upkeep is terrible. My dad is bedridden and has a feeding tube, but on some caregivers’ agendas it still says to prepare his meals and monitor him on the toilet..... so these caregivers come in completely unprepared for what is actually needed. They come in and I ask what they know about my dad’s needs, and they say nothing even though I have explained it numerous times to the staff before sending someone new out. So what was the original assessment for if it wasn’t to pass the info to the people that would come in and care for him.....? Several of my coworkers are searching for caregiving agencies for their loved ones and ask me pretty frequently who I would recommend. Sadly we live in an area with very few options, so I explain that if there are any other options, don’t choose this agency because they only care about collecting the $21/hour without making sure they can provide $21/hour quality. They are constantly increasing their prices while decreasing the standards of who they hire. I am completely disappointed and will take the tens of thousands of dollars we would normally spend with them elsewhere the first chance I get.

Provider Response

Emory "Buddy" A

They give good care, and if I tell them what to do, they'll do it. If I ask them to do something, the caregivers will do it without question.

Clarice B

I liked the aide who came here. She was good to work with. I had the same aide the whole time, and that was helpful. They could have had better training for the aide.

Floyd C N

The personnel that stayed with us in our house were very well-skilled, honest, and dependable. They became members of our family essentially. It took some of the burden of his care, and it also lessened the concern of maintaining good levels of care.

Clifford M

They could improve communication from the office. They take care of me. They assist me in getting up and getting a shower. They fix meals and help me get dressed.

Archie J

I like that the people are on time and that they do the things that I cannot do for myself. Everyone is kind to me. These services make life easier for me by doing the things that I can no longer do, like mopping my floors.

Ed O

I have already referred others to Right at Home because they're reliable and I have been pleased with the personnel. That was not the case with the other agency that I used. They have given me a chance to get out of my house, which I wouldn't have otherwise.

Willie W

They are professional and very organized. When I call, I talk to a person, not an answering machine. They do things around the house because my wife can't do the things herself.

Ruth C

I seldom recommend anybody. I don't think it's a good idea to recommend someone. There's a lot of changes that could be made in the administrative things. They could have scheduled aides more consistently, so they didn't have to train people very often. They have a problem with their billing and scheduling.

Louis C

My loved one has been with Right at Home right for over three years, but I don't like the service right now because I get a different caregiver everyday, and they just don't know what they're doing. It's hard on my life because some of the caregivers don't care or don't have any experience, so it makes it hard for me.

Provider Response

Walter B

We've had the same caregiver for over three years. The caregiver is a CNA so she knows how to transfer and assist Walter. She is very conscientious and it frees me from having all the responsibilities.

Beryl H

They communicate with us. I don't have to wonder about anything. They are timely.

Mildred C

They are reliable and they are compassionate. They are flexible. I've been very fortunate that I've had the same caregiver for the past two years.

Christine D

Right at Home's aid is very prompt, and they help you with what you need done, and are very courteous. Right at Home has made life better because I can relax and run errands now because before them I couldn't do that.

Anonymous

Right at Home's CNAs are good. The biggest problem I have is with the scheduling. They don't let me know who is coming and when. I don't have to lift, push, and pull because of the services from Right at Home.

Betty R_1

I would tell a friend that Right at Home is excellent, professional, and I am very happy with them. Right at Home has made life easier for me through the caregivers that they sent me.

Laura J

Right at Home is an okay agency and we are satisfied with the way things are with them. The services from Right at Home have made life easier by responding to our call buttons when we need help.

Terrie G

Right at Home has provided me with excellent reliable care. Right at Home has allowed my husband to keep working.

Regina B

I would tell a friend that Right at Home gave excellent care and they were a great help to me. Right at Home made my life easier by packing up my entire house for me because I was moving to Florida.

Alene M

I would tell a friend that Right at Home does what they are supposed to do. Right at Home makes it easier for me.

Lisa P_5

Right at Home is prompt and they did what we asked them to do. Right at Home made our lives easier by going out of town and doing what we needed to do.

Betty D_2

I would absolutely recommend Right at Home. I have all good things to say about them, and I look forward to my caregiver coming every day. The services from Right at Home are great. I count my blessings for them, and I can't complain.

Martha N_1

I like Right at Home's caregivers' promptness and how the caregivers are always trying to find things to do, do extra things, and be of help. The services from Right at Home free me up from worrying about my mom.

Nora P_6

I would tell a friend that I enjoyed all the girls from Right at Home. I am in a wheelchair and the caregivers took me places that I couldn't take myself, such as to the doctor and to a wedding.

Anonymous_140

Right at Home has very good caregivers. The services from Right at Home had made my life easier by helping to bathe me and fix my meals.

Barbara C_2

I love the caregiver that comes and the care and consideration I get from Right at Home. The caregiver is here to do everything for me. She goes grocery shopping and does so many things that I cannot do. She has had a great impact.

Clifford M_3

I would say that Right at Home is efficient and has always been on time. Right at Home has taken care of me. I am wheelchair bound and they have taken care of me.

Peggy L_1

I have recommend Right at Home before. I have had some real nice caregivers come visit me. I do not have Right at Home come daily, I am pretty much able to take care of myself by getting dressed. I just need help with rides to the store, and lifting things.

Carolyn B_2

I would tell someone that the aide that is with me from Right at Home is very good, responsible, reliable, and honest. My caregiver is very helpful and is always right here with me to help me if I need assistance.

Trish

Right at Home was there when we needed their services. Caring and professional. Thank you to all involved.

Warren D

The quality of caregivers they send out is very hit and miss. I have tried other agencies where the caregivers are much better, and they are not as much of a hit or miss for me. The one caregiver that we have does not contact me unless it is really important. She is very adaptable, and always takes care of everything for my father.

Esther P

They are all people just making their money, but some people were trying harder to do what was necessary than others. One girl came and just sat around even though my other in-law hated that she did that. Right at Home was friendly and most of the caregivers did what I asked them to do for my mother-in-law

Claude O

I would be more likely to recommend Right at Home if they would supply more consistent caregivers. I often get a completely new caregiver for each visit. The most helpful part of having the services is getting my house cleaned.

Christine

I was so glad that the hospice we were using recommended Right at Home. Everyone was very helpful from the initial phone call through the entire experience. The caregivers were genuinely concerned and caring about my mother's (and my) needs and providing the help we needed. I felt I could trust them to take care of my mother and to be in our home.

Louis C_1

Right at Home has made changes so many times in my caregiver. Right at Home has helped me out a lot.

Anonymous_448

Right at Home has compassionate people. The caregivers are not with us a whole lot.

Angel C

Right at Home needs to have more motivated workers. They never send us a nurse, so they need more professionals who can tend to needs.

Ruth C_6

I am a little reluctant about recommending Right at Home to anyone. Something that suits me may not suit someone else.

Provider Response

Elsie H

I would tell a friend that Right at Home tries to meet your requests for the type of personnel that you want. Right at Home has tried to provide people that have been here before and have a good rapport with my mom.

Willie W_1

Right at Home does what they say they are going to do. Right at Home has helped me improve.

Wayne G_1

The caregiver is wonderful, and she does what she is supposed to do. Right at Home has made my life easier because of the caregiver that takes care of my husband, so I am able to relax.

Anonymous_506

Right at Home does a good job but you need to stay on them. Right at Home provides help so that I don't have to.

Beryl H_1

I would tell a freind that I like Right at Home. That is enough recommendation. We like that Right at Home communicates so well with us.

Brenda K.

Our sitter, Needa, was excellent. She was very caring and helped in any way she could.

Judy S_9

Right at Home is considerate, on-time, and they follow my directions well. The services include driving and giving a good Saturday night bath. I got to where I couldn't do those things for my sister.

Douglas C_1

Right at Home has always supported my husband and I with whatever we've needed. The services from Right at Home provide me with some free time.

Teresa H_2

I have had no problems with Right at Home. They are dependable and they try to be here on time. Right at Home has made the client's life easier by doing the job they are supposed to do.

George A_1

I would tell a friend that Right at Home caregivers usually show up on time. The VA takes care of paying for Right at Home.

Kathleen Y

Right at Home is good, courteous, always on-time, and kind to me. Right at Home has made life easier for me by being punctual and kind when helping me.

Sharon H_6

Right at Home is good because they are reliable. Right at Home is very helpful because I have a caregiver who I can count on.

Charlotte E

Right at Home caregivers are very friendly and calm. They do whatever I ask them to do. Right at Home has made my life easier by providing excellent care for me.

Gerald G_2

Right at Home provides caregivers that come on time and the first caregiver I got was really good. Right at Home does household chores like cleaning and laundry.

Dolores T_2

The aide I have from Right at Home is very attentive. I have used other agencies and I don't think the aides at other agencies were as helpful. It is really helpful that the caregiver helps bathe the clients.

Maxine B_1

I would tell my friend that Right at Home has good customer service, and they are very reasonable. The caregivers helped me with everything that I needed.

Monique104026

Right at Home has been with us for about two months now. They provide transportation to appointments as well as light cleaning. My grandfather's caregiver comes in twice a week, three hours a day. He hadn't had any complaints, so far so good. And he complains about everything, so if he's not complaining, something's going right. I didn't have a problem with the billing.

Maxine C_1

Right at Home is courteous, professional, personable, and qualified. My mom loved all of her care providers in Right at Home.

Anonymous_598

Right at Home did not have enough employees. They were under staffed and were not consistent. The services had no impact because the caregivers would not work or did not show up all of the times we asked.

Provider Response

Susan C_11

Right at Home is dependable and does what I ask. Right at Home drives me places and will come when I ask them to.

Arnold T_1

Right at Home has been good. I like everything about the service. My caregiver from Right at Home helps me walk and take care of myself.

Lisa P_4

Right at Home does what they say they are going to do. The services allow me to be able to travel and do what we need to do when we have to leave town.

Dave M_1

Right at Home has been good, but we've had trouble getting a male caregiver on a consistent basis. It's not their fault though because I know there aren't as many men in this industry as women. I appreciate the occasional getaway. Right at Home allows me to not have to assist with showering as often as I used to.

Allen B_3

My caregiver from Right at Home has done a great job so far, and I have no problem with recommending Right at Home. My Right at Home caregiver has been able to make my life easier by doing what she is supposed to do.

Hillary Charles D_1

I would not recommend Right at Home because there was too high of a turnover in the CNA section. Some of them were sorely dressed. Right at Home could have made my life easier if they had better assigned the work and the care.

Wilbert R_1

Right at Home cares about their clients, and they are very efficient. We couldn't go on without Right at Home. They come in and assist with the bathing, and they sit and talk with my uncle if they finish early.

Herbert S_1

Right at Home takes good care of me. The services have been great.

Clifford M_2

I would tell someone that of the three different agencies I have had, Right at Home has been the best out of all of them. My caregivers come in to help me with everything.

Anonymous_623

I would tell my friends that Right at Home has been great, but the payment is too much. The service has helped me in that the caregivers work with my loved one to save my back.

Josephine V_1

Right at Home has great communication with me from the office. They are dependable and the nurses are good, we have a few issue but they are fine. The services help the client get a bed bath and help her walk and get her to the bathroom.

Carolyn B_7

The caregivers can be inconsistent at times, but the current caregiver I have is great. The cooking and cleaning that Right at Home provides is very helpful.

Ray W_1

Right at Home does a good job and the people are well trained. I would give them high marks. My needs were taken care of by the people who came out. I would get their services again if I needed them.

Anonymous_624

Right at Home's services are good. The services allow me to be able to have freedom, which is much needed.

Peggy L_2

It depends on what you need. Right at Home doesn't give any medical help or lifting. They are very nice, thorough, and they take me shopping. The caregivers drive me in my car to the store, and I can't drive anymore.

Ebon411

Right At Home provided care for my brother and it was the best experience that we've had dealing with home care companies, the caregivers we're always on time, dressed very professional, and went over and beyond their duties to make sure his needs were met. I would highly recommend them and I must mention the gentleman that came out to greet us and share his angelic voice how could we forget him the kind words and encouragement he have us through all that we've been through, thanks and God bless you all.

Peggy G_3

Right at Home is very attentive, bright, special, and the caregivers have sweet spirits. A lot of help is needed because the client has a large house and many duties.

Louis C_2

The VA chose Right at Home for us. They are alright, but I've sent some caregivers away. The caregiver we have now is great. Right at Home helps my husband bathe, get dressed, and make his bed.

Walter B_6

Right at Home has very caring people. Right at Home has made my life easier by helping me with bathing and food preparation.

Bobby C_1

I would tell someone that Right at Home provided a wonderful caregiver to us. Right at Home has definitely made an improvement for the client and for me. We are happy.

Willie W_4

I would recommend Right at Home because they're professional. Right at Home is doing the best they can with what they have. They can't do miracles.

Betty W_7

I would recommend Right at Home because they've been able to provide for my mother's needs. When the caregivers are here daily, we have a caregiver that impacts my mother positively because of her flexibility. When our regular caregiver can't come, they are always willing to step in with substitutes. It impacts her overall, but they don't come daily. When they are here, they have a good impact.

William K_4

I would tell others that Right at Home provides good help for me. Right at Home's caregivers help me with by taking care of my needs.

Gloria B.

Charles's family and I can rest easily knowing your caregivers are with him. He is acting used to having "baby sitters" as he calls them. All of your people are so nice, kind and eager to help in anyway needed. I particularly appreciate being able to go to Sunday school and church on Sundays. Thank you Right at Home!

Mary Leinweber

I'm very pleased with my caregiver. She's patient, kind, reliable, polite and always on time.

Betty115010850

This was my first esperience using a service like this. I was totally happy and impressed by the people and the level of personal care provided. My Mom is 92, has dementia, and is in an assisted living. Tish treated her with dignity and care. I used the service because I was going out out of town. I felt completely at ease leaving mom's care to them. I would definitely use Right at Home again and recommend them to others.

Traci Barlow

Right at Home lived up to their promises from the first day. After finding the right team of care providers for mom, they were consistent in her care, both physically and mentally. They kept her happy until the very end. Thank you so much Right at Home care provider.

Beth Wigington

Superb care giving. All involved who treated my parents were professional and caring. I would recommend them to anyone.

Mary Belhuger

Our aide is just grand. She is willing and able in everything. So I guess we'd say you do a good job!

Pastsy J. Hammonds

I want to take the time to let others know that Right at Home has been such a blessing to our family. We started with them about 2 years ago after my father took a fall and cracked some vertebrae on his back. Right at Home was just opening the Covington office and we were on their first full time clients. They have done full time care both 7A and 7-3. We could not be happier.

csnrn1

We currently are using RAH at home with my 88 yo mother and 89 yo father. My mother now needs complete care 24/7. Many of the care givers are excellent and arrive on time and care for my Mother and are a great comfort to my Dad. But, we have had trouble with tardiness, no shows, and CNA's falling asleep. We continue to get "I am sorry" but it continues. The holiday time frames are not feasible as they choose hours like midnight to midnight and if we as family plan to cover those hours to avoid time and a half then they won't let caregivers arrive at midnight. So they basically force you to cover 36 hours instead of 24hrs. As an RN this is frustrating. They have left my family without caregivers for periods of time and left us to cover full shifts without help. Unfortunately we do not have another agency available at this time. So we are having to struggle through. Considering private caregivers.

Provider Response

Gretchen6

The best decision we could have made was Right at Home. While they were helpful throughout my mother-in-law's illness, I could have never believed how important they became as mom neared the final days. They stayed with us through the final day. Without them, it would have been even more terrible. They gave physical help so we could just give her our love - Thank you.

Carolyn46

I just started with Right at Home recently. My primary concern is my husband's safety. His caregiver is very pleasant. I explained to her what my husband's needs are, and she just followed along with what I said about her care for him. She also puts him into the shower in such a way that she can see him from the outside, so she can watch to make sure he doesn't fall or anything. Then she takes him out, dresses him, and shaves him. If she's not doing anything for him, she just goes ahead and does things around the house (so I don't have to do them) like vacuuming, laundry, and changing the bed linens. She checks on him frequently whenever he needs something. They were very prompt; the delay was getting my long-term care insurance to respond. I asked him if he has some problems so we can change or find other ways for help. But he seems comfortable with her. So we interviewed one other. She seemed to be a little nervous around my dogs and flinched when they came around her. Plus she was a very small individual, and my husband is a good-sized man, so I don't think she can handle him as far as lifting. I've already recommended them. My husband is having physical therapy right now. The therapist said she has patients needing help at home, and I gave them the name of Right at Home.

Maria20

This group of care givers could not be more wonderful. They are kind and attentive to my mother's needs.

Gallman

Each and every caregiver was exceptional! The kindness and caring that was shown to the patient was evident that they take their job seriously. I could not have asked for any more or any better care than we received. They were prompt and well trained. Thank you so much for the help we needed so desperately during our time of need.

CeliaK

We hired caregiver from Right at Home. She was friendly, open and responsible. She met my husband's needs. She came once a week. I had no problems with the agency and caregiver.

RThompson

When we knew our mom would have to receive in-home care we were at a loss as to what to do. Right at Home was recommended to us by a friend who was nurse at the hospital. Our realization occurred on Saturday and we needed help on Monday. I contacted Right at Home and Mark contacted us immediately. He was able to provide us help beginning on Monday. Mom's caregiver was absolutely the best! Mom loved her and trusted her as we did. I can never give enough praise to Mark and Right at Home. I can only give rave reviews about our experience. I would recommend Right at Home to ANYONE who needs that kind of assistance. Mark, thank you for your wonderful group of caregivers and especially your commitment to the care for our mom. We are eternally grateful! Rene Thompson

10120 Brian

Right at Home has done a wonderful job with my 88 yr old Mother. Mom needs help getting places and needs mental stimulation. The 3 visits a week are very helpful.

Susie Few

My dad had come home from the hospital and we needed to have someone come out and stay with him. He needed 24-hour assistance. I found out about Right at Home through the physical therapy clinic. I called Mark and Christy and told them what I needed for my dad. Basically, he was bed-bound and couldn't do anything for himself. We set up a meeting and he came out, introduced himself, and told us what they were able to offer. He even wanted to meet with my dad and that was impressive, because a lot of providers don't even want to come out to the house. You usually just go to their office, you set it up, and you're done. It has really worked out wonderfully. This company has been a true blessing. We haven't had any problems with them; they are just outstanding. They work with you in every aspect. When we had an emergency, we called them and they had somebody out there within the hour. Their CNA's are awesome, very caring and attentive to everything plus more. They go above and beyond. I would recommend them to anybody above anything else!

Bella 1

I have recently used the services of Right at Home, Covington. I am caring for my 89 year old mother and sharing that caregiving with my family. After 3 months we were all exhausted and needed a break. I contacted Right at Home and arranged companions for 24 hour care for a week. The staff in the office were very helpful and asked me questions about my mom and the type of care she needed. Then an appointment with the director was arranged who came to our home and met my mother. He inquired about my mother's daily routines, her preferences for activities, her food preferences etc. The director gave me a schedule of the companions and their hours and assured me they would give "report" to each other as they changed shifts. The director came with the the first companion. I was very impressed with all the caregivers for my mother. They were friendly, kind, and helpful to my mom in all of her activities of daily living. The companions asked questions when appropriate, and offered to help with chores around the house. The companions always arrived timely and shared information about my mother with the next shift. It was wonderful for me and my family to not have to worry about my mother's care and to be able to sleep at night knowing someone was keeping watch over my mother. My mother liked all of the companions as well. The whole process was very professional and caring. The team at Right at Home did everything they could to make this experience positive and seamless. I would use this company again with no reservations. I work with the elderly population and have known of various companies through my business. But I had never had hands on experience with any sitter/companion service. I could not have been more impressed. I chose this agency because they emphasize training and careful selection of their caregivers and they check references. It is evident to me that they have top notch employees. I would not hesitate to call them again whether I need just someone for one day or someone for a longer period of time. I am a very satisfied customer.