Right at Home North Atlanta

Mo J

She is very responsive to changes in my dad's needs and our requests. I like the accessibility. I am able to communicate with the caregiver directly if I want to.

Claire M_4

We like having an extra set of hands around when my sister and I are not here. They could have better communication about the scheduling.

Chris R_10

They have done the best they could, given the circumstances. They work with my parents and their willingness to make changes. I feel like they communicate well with us and making the service work.

Judy M_30

She is caring, and patient. I like the caregiver, Katie.

Victoria M_8

The services are also helpful to me because they see to my mom's daily needs which I would have to do. We would have to move her into a facility if it weren't for this agency. They are very responsive to changes in my mom's schedule.

Leonard L_2

They made it easier for me in the mornings to help my wife prepare for the day. I like that they seem to be consistent.

Marilyn B_15

We don't ask her to do things, she just sees things and does them. I like the caregiver.

Daniel C_16

The agency has provided me with a good caregiver. There is nothing to improve.

Anne L_9

The care is wonderful and having them in such close proximity eliminates a lot of issues that could occur. In our circumstance, they have an office based in my father's building that is useful.

Anonymous_1716887551

They drive me to doctor appointments and drive me to the grocery store. They send qualified people.

Charlotte S_13

I couldn't take a shower without help. The caregiver is very good and does things without being told.

Anonymous_6545

The client needs the help, and we are grateful for it. I like that the nurse checks in regularly.

Kristin M_1

Our caregiver is like a family member to us. The care is thorough. We're completely at peace with the care we get for my mom.

Latrice M

We were not offered as many hours, the caregiver was only here for two hours. This has left us with more work to do. I have had a small amount of experience with them because things can change over time.

Anonymous_1710338936

It's changed over time. They are able to provide her companionship. I like the people who are in it are in it for the right reasons. There is a sincerity there.

Phillip S_6

I like knowing that my mom is being taken care of. They have been responsive to our needs.

Diane M_28

My mom looks forward to seeing them every day, and the friendship aspect brightens my mom's day. I like that they are so fabulous and the caregivers are amazing and are so caring. There is a friendship aspect to it an all.

Carolyn C_22

The help that they've given, has taken some of the strain off of me. I would recommend them because the people that they've recommended have always shown up on time.

Susie M_3

It is a security, knowing someone does things for the client that she can't do anymore. Issues come up now and then, and they are quick to respond and listen to the concerns I have.

Vicster

Right at Home was such a gift to my father and my family. When I contacted them they were able to begin helping me right away. I started using them as a med reminder. It was so important to me that I didn't have to wonder if my father was remembering to take them 4 times a day. It was also a relief that someone kind and caring was stopping in to see him and encouraging him to eat. They did everything I asked of them with a smile and kindness. They did things I didn't even know they were doing, taking out the garbage, doing a load of laundry! I ended up needing 24 hour care for my Dad to be sure he wouldn't hurt himself by falling. I was there alot of the time and saw for myself how they allowed him to maintain his dignity while helping him. They actually sat on an office chair outside his bedroom door where they could see him the entire time they were there. They were compassionate and able to help my family know what to expect and how to comfort us. I told them to reach out to me if there was a question or concern and they did and I appreciated it. I will recommend them to friends and family and if the need arises I will work with them again. I am very grateful for the service they provide.

Holly R_4

It is really for my mom, but from what I've seen it's good. Anytime I call, they go very quickly into helping me.

Ruth D_18

My mom is on shared services and on the weekends she does not get the same people, which may agitate her. Monday through Friday, she has the same people. I like the fact that they are very attentive to my mom.

Morris T_1

They have helped him out by helping him clean and take care of stuff. I like the person that comes out and helps my dad.

Lisa H_22

My caregiver is very attentive to my husband and helps me straight up my place and keep things clean. I have two different caregivers. One of the caregivers is terrific. She truly cares about my husband.

David H_54

She needs someone there to help her get stuff done, and they're there. There was a deal with the insurance company that they said they would hanlde and I thought it took too long to do that.

Anonymous_7625

They can be more consistent with the caregivers and hours. They can improve their communication.

Mary K_51

The services are helpful; because I can stop worrying about my mom. I like Right at Home because it is convenient and they are responsive.

Donna P_13

Getting the girls there on time would help. Sitting all day long on the phone is inappropriate. Some people were great and others were not so good.

Anita R_6

I like that they respond to my questions. I like the people who come to take care of my mom.

Brian S_21

My mother has medications she has to take twice a day, and she wasn't able to do it herself. Hiring right at home to help administer that has taken a lot of stress off of me and allows me to know she is getting the care she needs. I like how prompt they are, and they have a good sense of care with my mother. They always show up and do their hob and call me with any concerns.

Reed T

She has an aid there every morning to make sure she showers safely. They're professional and responsive.

Lisa T_13

My dad cannot do anything for himself, so the agency has set up a way to get the care he needs. I like the caregiver they send; I think they are good quality people.

Brian G_10

I like that I have one lady that comes in all the time that has been outstanding. It all depends on the individuals who are providing the services. I like that they are in the building and easy to work with scheduling.

Tom D_8

It would be nice if they informed the fill-ins what the case is and what the client needs from them, so a little more communication between the office staff and letting the caregiver know. They are dependable, and they try their match with the client's personality and their interest.

Jay K_2

It helps me, so I don't have to monitor her. I would recommend them because my mom is doing well with them.

Theresa H_12

They have helped so much with relieving caregiver stress. They are awesome.

Anonymous_7377

She only has them for an hour a week. I do not think she needs it. They have helped her the most by giving her the confidence to be independent. They are doing the best that they can.

Peter O_2

The caregivers supervise my exercises. Everybody has been very nice that I have dealt with from Right at Home.

Bernie M

They help with bathing. They help with toileting. They're dependable.

Joe C_21

They do a good job with her and help her, so she does not fall a lot. They sent us some good caregivers.

Deborah T_10

I wouldn't be able to do what he needs by myself. My issue with them is that I just needed help with him getting a bath and getting in and out of bed, but they have to stay a certain amount of time.

Sally T_1

The caregiver provides the needs to the client when I can't. They are outstanding because the caregiver is professional.

Dennis C_13

It relieves me of daily care for my husband. They are dependable.

George G_18

She just does whatever is needed. I like the person who's been taking care of me; she's very good.

Dave A_3

I felt good about it. Our biggest concern was keeping an eye on him. I think they did a good job.

Sharon C_14

They are caring and compassionate. I like that they are responsive to my needs.

Anonymous_6643

The caregivers need to be more engaged. The agency needs to improve on checking on the caregivers.

Nancy M_23

My husband is under hospice, but they don't physically do much. Everything is fine. They are good with the care, and provide prompt response.

Cindy E_4

The caregivers have helped the client the most by saving us a lot of time. We would have to go over and do the medicines and insulin checks if we weren't able to utilize their services. It saves us a lot of time and effort. I like the caregivers. They're easy to do business with.

Rebecca D_7

I like the communication. I was very impressed with the person they sent out. I think they screen their people and try to match the caregiver with the client.

Mary M_77

The agency has helped me a great deal. I like the caregivers.

David S_56

I have no issues and they gave me a very experienced caregiver because I work from home. The agency is very easy to work with they keep me informed and they provide excellent service.

Philip D_1

It gives me peace of mind. I like that they are reliable.

Gina D_3

They don't come as often, but they're very helpful. They've helped her become more independent. I like that they're flexible and I like their caregivers.

Susie L_3

They have given me some time to myself and have made it easier for me to run errands and take care of my house. They are very thorough and knowledgeable, and their communication is really good.

Howard Z_1

I really need them, it is critical that I have them. They will get me cleaned up and dressed and fed and out the door. I like that they are reliable.

Garrett S_2

The services provide personal home care which is helpful. This agency is flexible.

Anonymous_5727

They help me out with a lot. I like that they are on time. I like that the people are very friendly and very cooperative. They meet your needs.

Barb D_2

The services ensure my mother is well taken care of and her medicine is administered. I would recommend them because I have had a great experience with them and they have been very efficient.

Dave C_5

They are very helpful. They are professional and they work.

Greg E_3

The one thing they did well was they communicated well, which was the biggest thing. It was very easy to set up. I like that they were easy to deal with and they did a good job as far as getting someone. We had one caregiver that was really good, but the rest of them were late.

Todd H_4

They help him by engaging with him. I like that he worked hard to understand our situation and send us the right caregiver.

Brad K_4

They have helped him with food and errands. They have done what they were supposed to do and everything was good.

Clyde D_1

They wash my clothes every Monday and dry them and hang them up. They take care of my needs. I would recommend to a friend.

Joel K_1

They show up on time and do what needs to be done. They are very responsive and easy to get ahold of.

William C_38

They do regular exercises with me. They are good.

Penny J

My mother has had them for over a year and it has made the difference of her going to live in a retirement home and staying at her home. They are very good at communication. They try to match up their caregiver with the patient. They have a fair price.

Anonymous_3302

They've worked with me on a number of issues. They do what they are allowed to do by law.

Angela P_8

They provided all levels of care and were friendly. The caregivers were really nice and the agency was dependable and responsive.

Ellen B_5

They provided me with good people. They have responded in a timely manner to the client.

Michele N

They have provided that companionship and provided the care that we need. I like that they are always available when I call and they try to make the situation right.

Bonnie G_6

They sat and watched mom so she did not escape. I like that they are good at communication with me.

Margaret W_13

I know they had to shower her and make her bed and help her get dressed. I think they really try to pay attention to the needs of the clients, and they perform them all well. If there was ever a problem, they would work it out with you.

Deanna C_2

The caregivers always showed up on time, and they were very kind and upbeat with my parents. They are very easy to work with and always respond to my calls.

Lynn G_8

They communicate so well. They are available to communicate with.

Al W

They were there during a critical time during COVID when she needed surgery. She survived that because of the caregivers. I love having the shared care connection. I also like being able to book the hours we want.

Janeane G

They give me ideas for unique care. They are great communicators.

Andrea H_7

They show up and do a great job for him. That they are reliable and everyone they sent is great.

Carol M_34

They are very helpful, they do everything for me, they take care of me, and they do cleaning. They are really good people.

Anonymous_5043

The services have made me feel better knowing my loved one is being care for. The caregivers show up on time and do what they are supposed to do. They are also very flexible.

Lori J_7

The agency can make our lives easier by having more follow up and being more corresponding. I like that they are accommodating and they match my scheduling needs.

Jennifer S_20

They would make sure she got up and ate. I liked that they had great communication. They were able to get someone in very quickly.

Elaine G_4

They did exactly what I needed them to do. They did it very seamlessly. They were easy to deal with. They were very kind and helpful. I had quite a positive experience with them.

Linda N_6

All but one of the aides fell asleep and they didn't respond to them. I didn't ask them to do much, and they didn't even do that.

Provider Response

Geoffrey K

They have had good employees who are aware and are responsible. They are easy to deal with.

Anne T_7

It's been very helpful. I'm in my 80's with bad knees. I can't get around without help. I'm judging them based on my one caregiver.

Julia S_5

It gave me peace of mind. They were responsive when I had questions. The care was really caring. They were really nice.

Carolyn S_17

My caregiver was very adept and had a lot of experience. I thought that they were very personal.

William B_25

It was extremely helpful. The ladies that we had were very nice.

Greg W_3

It gave me one less thing to worry about. They are professional.

Gena H

They let me sleep which made life easier. They provided us a great experience.

Jon M_2

I have seen that my parents enjoy having them over. I like that they are responsive when we call them.

Don H_7

It cheers him up to have someone come and help him. They are so sweet and so polite to him.

David H_34

With these services I don't need to worry about my mom as much. There are one or two really good caregivers, and there are one or two that are just average.

Thomas L_4

They are on time. They are efficient.

Karen K_25

I don't have to worry about my mom because she is being taken care of. I recommend them all the time to other people! I can't say enough about the fantastic caregivers currently.

Marcus M_1

It is a very important service to us. They can insure consistency of treatments.

Jack B_4

Everyone that works with my mother gets along very well, they do a great job, they know what they're doing. They are knowledgeable and punctual and they assist in any way they can.

Laura C_11

The services allowed me to not have to be there to support my mom during the day. The agency was very helpful and responsive. They also were flexible and willing to work with us.

Liz S_4

It is a lifeline for me. I know they will take care of my mother. The owner and the manger are incredible to work with. They are full empathy for Bunny.

Susan Q

The services provided them have been a high impact, because it's the only way my mother can live at home instead of an assisted living. I would recommend Right at Home because they are all caring and concerned for our needs. I feel they give individualized care to their clients.

Brook D

They do a lot of work for me when there is something that I cannot do for myself. If someone does not show up, they have a hard time finding a replacement for them.

Dave T_1

They were able to change my mother. I liked the owner because she was good at calling me back and I liked the day nurse a lot.

Beth S_6

We need the care for my dad. There's a level of need there for both of them. We've had good consistency, which wasn't always true. I like the peace of mind knowing that someone is there to make sure everything is alright in the house.

Sonja F

It has been very beneficial. I had asked them at the beginning of the contract to send the same person every time. That is not the case but I understand the scheduling and COVID.

Eleanor S_1

I am 96 years old and my daughter is not able to come to the house because of the virus. The agency comes in the morning to make sure I have medicine and fix me breakfast. The girls are very accommodating. They are lovely, nice, and friendly.

Colleen H_4

He has dementia. It certainly helps me, having someone to check on him. I can't be there 24 hours a day. They have a person in the building. They check on him three times a day.

Claudia S_2

They give her showers. The people that they have sent are great.

Anonymous_1715

They do invoicing and I do not get the invoicing so I never receive their messages. It is a difficult industry. Their communication is not always great.

Provider Response

Tess F

She does not really like the care but she needs the care. They hep with her medication and there is absolutely no way that we would be able to do that for her. They do what they say they are going to do.

Anonymous_3523

I would like to have more web functionality. That would help my life. They are very responsive and affordable.

PJ G

They should have caregivers who don't have a language barrier. They should improve their communication. We have had a tough time with emails and making sure we are connected to the portal.

Mary P_12

They have a consistent staff. They are very responsive and have worked very well with our family.

Michie R

My mother is of the opinion that she doesn't need anyone, and we feel that she does. I can't think of anything they can do to make her life easier unless she decides she needs it. I would say that they seem to be very reliable, and their prices are reasonable.

Debbie W_1

We don't have to worry about my father-in-law taking his medicine. It free us up a lot. I like their flexibility with changing care as our needs change.

Anonymous_2762

They were very nice, and we got along just fine. I am in independent living, and Right at Home has an office here, so that is how I knew them, and I like it.

Becca M

They make it easier for my mother-in-law to live independently because she gets help with dressing and bathing. They could improve their consistency with weekend and evening care.

Elvira P

If my mother goes to the hospital in the middle of the night and I cannot be there, they will send someone. I have a young lady who is wonderful, and there is a young man in the office who is always helpful and is there when I need them.

Mary S_33

They have helped me by providing me peace of mind because I know that she is getting her medication and can call someone else besides me if she needs something. The turnover in staff has been an issue, as well as them sticking to their schedule.

Agere M

They have helped me the most by being reliable. I would like for them to improve the experience level of some of the caregivers.

Maura C

It was a big help for me to know that someone was there around the clock. Even though my loved one was in a living facility, she needed someone to stay with her around the clock at night. The quality of the staff the agency sent was excellent. I was very happy with the services.

Erman F

They have helped me the most by helping with my personal needs. I needed additional service and they sent someone out. I like that they very responsive and they are highly trained.

Lucy B_1

They help the most with dispensing his meds, and usually, someone will make him breakfast. They do his laundry and keep his room tidy. I like that they're efficient, and the billing is easy. I'm automatically billed every month. If we don't like a caregiver, they'll accommodate that and find a new one.

Nita C

My husband has dementia, so they keep him safe so I can get out and run errands. It gives me respite time. The caregivers are understanding and engaging. They are helpful.

Anonymous_2249

I know the agency is going to be there to take care of the tasks that need to be addressed. I know my loved one will be okay. I'd like more consistency in communication.

Grace W_2

It means that I don't have to drive to my father-in-law's place 14 times a week to put in his hearing aides. The primary problem is that there so many different caregivers.

Kelli G_1

They see her every day. They do what they say they will do, and they are consistent.

Sandy S_12

They have been great! They are there 24/7, and she always has someone there with her. There needs to be more communication. There was a lapse in my mother's care. We don't know who is responsible for that. They took full responsibility for that, but she took a fall.

Paula H_2

They were there when I needed them and when I couldn't be there. They did what they said they would do, and they were there when needed.

Barbara G_32

They could train the caregivers more. They could have closer contact with the people they were sending to my house.

Maureen F_1

My mother's helper hardly ever has to cancel. She takes her on errands and takes her to doctor appointments. I like the quality of the people they hire. It is very good.

Anne G_3

We have the caregivers here to assist my loved one with her meals because we aren't able to be there as often as we'd like to be. Their people are caring, and they seem to understand my loved one's needs.

Gwendolyn H

It gives me peace of mind, and I am able to go to work without worrying about it. It allows my mother to stay at home. They have a personal touch and whenever I call, they are very responsive. We have had a few caregivers and all of them have been well trained and very caring.

Samantha F

They take him for walks, play games, and help him with interaction. It really impacts him. There are particular caregivers that I really like and they do a great job.

Joe C_8

Most of the time she wasn't conscious that they were there. It helped me a lot to have someone there. They have quality people that they send, so I felt comfortable leaving them with my mother.

Mary B_71

The client couldn't live without the caregivers. They tend to his personal needs. The agency deals with hiccups well. The manager loves the client, and the client loves him.

Nancy M_18

They are very caring towards Mom. She can be very difficult at times, but they are patient with her. It has been a life saver for me. They are very reliable. I have only had one or two times where something has happened and they haven't been able to get out there to give her her pills. One time, they did not let me know when someone was not able to come out, so I called them. They worked it out with me.

Cathy R

I've kept one caregiver on because they do such a wonderful job. The care isn't as intensive as it was when I had just started. They're just very professional. They try to really find high-quality people, and they spend time thinking about what a good fit would be.

Gary F_3

It kept me from having to go to his house to drive him around. It was just minor things, but other than that they were good.

Richard A

They did exactly what I needed. They would help with my showers and with my food. They took good care of me and everything was positive.

Jean F_4

When I have someone stay with my husband I feel very comfortable that everything will be taken care of. I like the personal attention I get from the people at the office and from the caregivers. They care about the care that they are giving.

Sara D

My mother is 95, and she needs assistance with providing some of the basics. The caregivers have been interested in my mother's welfare, rather than just providing a service.

June D_1

The help a little. They could be more courteous.

Kirby G

They help me tremendously since I am disabled. I like that the people that they send. They are good and professional.

Machelle R

She had to have care and the assisted living people were unable to provide constant care, so we got someone reliable. They did the billing for me, which was a big plus for me. She had a monthly limit and they submitted the time sheets and everything.

Al O

We needed eyes when we aren't here. We both work and we can't be here day in and out. It is important for us to have someone else gauge where is she at any given point and give feedback. They also give comparisons on what we have seen and what they see. They are very people oriented. They are aware of the needs of the client and they have good communication skills with the client's family.

AnonymousHCP3

They are not providing services enough times during the week. They're having a difficult time in their business.

Lisa H

The were there primarily for my comfort. They helped him get his medication and get up and out of bed. They are convenient.

Harold H

They provide a piece of mind in just doing what they do. The office is easy to work with and we have an excellent CNA.

Sheila S

They leave me free of certain chores. I have received dependable care from Right at Home.

Howard

Gunn is wonderful. She is very caring. She treats everybody like they were her family. She is encouraging and very knowledgeable. She makes sure I am using my walker correctly. She knows exactly how to help me.

Jay E

Having someone there for my loved one helped me a lot. It was good to have someone to keep her safe. The service level can vary widely based on the caregivers that we get. Some of the caregivers are diligent and dedicated, where as other caregivers are not unpleasant, but they don't show that same level of commitment.

Sara Lester

My grandmother Katie C. is able to stay in Independent living because of RAH and that is HUGE. It is hard being 6 hours away, but I am at ease knowing that she has caregivers she enjoys that provide her the care she needs to be as Independent as possible at 88 years old. The RAH caregivers check in on her 2x per day, give her med reminders and just interact with her, all of which are very important to us. We would highly recommend this agency.

Neal M

I had three or four caregivers here, and each one had unique characteristics, but none of them really took care of my loved one. I needed time to myself and that's what they provided. They didn't seem to do much else, though. They have to have someone who knows how to handle the bookkeeping, and I don't think the caregivers did the job that they were supposed to do.

Provider Response

Donna B

The caregiver was wonderful because she was so good, and she genuinely cared about my husband. Some things were just lacking on the administrative side. The services helped me because I had free time, and I could do normal things that had to be done.

AnonymousHCP

I like that they give me constant attention. They come and check on me and I try to do everything I can to stay busy. They are with me to make sure I'm alright and that's it.

David A

They generally have good communication. It's taken a while, but we now have a caregiver who has successfully clicked well with my mother.

Anonymous

They've been easy to work with, they take care of all of my loved one's needs, and I really enjoy the flexibility of hours offered. They are an extra pair of eyes to check on my loved one when I'm not able to be there.

Jane

I call her Miss T. She comes like clockwork every morning at 7:05 to 7:10AM to put my Rose compression socks on. She is my first connection with "the world" each morning. She is always genuine, never fakey. Miss T is a "10".

Jeanne

The months that we have had personal care have brought both my husband and I comfort and peace. My husband is comfortable and relaxed and I know that he is in good hands.

Polly2

Larry, the caregiver was with us even after Daddy passed. He was patient and kind with Daddy from day one. I cannot imagine anyone better to have spent Daddy's last months at home. Thank you!

Jan9

We used the services of Right at Home for about 7 months. We chose them because they were the first agency that responded. The caregivers were doing a good job. They were very thorough and they followed the care plan that we put together.