Right at Home West Palm Beach, FL

Anonymous_7410

They could be a little more proactive. They need to be more on top of their home health aides.

EVANS J

I am very pleased with care. They have been excellent.

Provider Response

ROBERT G

They help me, they stay with my husband, so I can leave the house. They have been with me for years.

Provider Response

LLOYD M

It helps out a lot, It was kind of hard to find the right person. The personal could use a little more training.

Mary G_32

The services were very good. I am pleased with them.

RKDAV

My mother really needed help immediately and they were able to get her on the schedule with a care giver within 2 days of being released from the hospital. The terms are very fair, and the care giver was so sweet and helpful to my mom. This service got us through a transition period from living on her own to an assisted living facility. Thank you so much for your kindness and compassion for our family situation.

Katie P_2

The caregiver was great at helping me get through the day by doing chores and everything else very well. My caregiver takes good care of me.

Jean E_1

They help with cleaning and showering. They have always been responsive.

RoMoTX2023

I cannot say enough GREAT things about this agency and this team. From my initial conversation with Kari and her same-day visit to do the initial assessment with my Dad, my experience with Right At Home - West Palm Beach has been a complete Godsend. Every person from Right at Home that has cared for my dad has been professional, compassionate, and kind. My dad does not "take well to strangers," but the team from Right at Home is able to quickly build a rapport with him and earn his trust. The other thing that sets this team apart from any other agency I have worked with is their willingness to go above and beyond and to do the right thing. Shauna in the home office is a complete ROCKSTAR! She has offered to do personal assessments with my dad, helped coordinate transitional care when we needed to find alternative living arrangements for him, and was even willing to visit him in the hospital when he had a panic attack and called 911. I cannot stress how much peace of mind I have knowing that this team is caring for my dad. I am coordinating my dad's care from 1,300 miles away in another state and the Right at Home team is the trusted ears, eyes, and advisors that I need. Thank you, thank you, thank you!

Provider Response

Charles S_35

The caregivers are wonderful to us. It is a perfect situation for us. I like that Right at Home is understanding about your situation.

Provider Response

Edward W_11

I have not received a caregiver in several weeks because they can't get one. They need to send out an aide. They left me hanging.

Jane F_4

They have a cheerful personality. They are reliable.

Provider Response

Paul R_21

They're very understanding when the patients are impatient. Their caregivers are certified and qualified to do the job.

Carole G_5

The agency has made it positive by sending over a well qualified aide. I like this agency because they respond to my questions.

LindaDP

the response has been been very good. the caregivers have been very kind and supportive. since this is my fist time I did find them on their phones ( lots). time management skills not their strong suit. they are kind and good to my mother. they agency has been very good about finding someone quickly as I need them.

Zecharia

Our 96 year old aunt who lives 7000 miles away from us was being taken advantage of by her previous caregiver. We fired her quickly and turned to Kari at Right at Home to see what she could do. Within 24 hours, Kari met our aunt, arranged 24 hour care, went shopping for her and basically got her life back on track. Every aide is caring, patient and responsible and the managing staff is fantastic. We can't say enough about Kari. There is no job that is too small for her. If someone isn't available to buy our aunt what she needs, Kari is at the store. If something breaks in the apt and the handyman can't make it in a timely manner, Kari and her husband are there, and it is fixed. Our aunt's memory is failing at this point, but the one thing that she can still say is," I don't know who all of these people are in the apartment, but I like them and they help me" Thank you Kari and the staff for giving us peace of mind and our aunt the quality of life that she deserves.

Dally Martin

Would have given five stars if the caregiver had been bilingual (Spanish). During the short stay, caregiver was responsible, on time, thorough, kind followed our instructions well. Would request if not for the language issue. Migdalia Martin

chas_wpb

RAH is fast and highly responsive. They provided 24/7 care for my mother with one day's notice when she was discharged from the hospital with terminal cancer. They put together a coordinated team of professional caregivers to work in shifts to run errands, cook, bathe, and assist our family to administer medicines. They showed up on time and took the time to coordinate from one shift to the next. The caregivers provided all the essential professional care compassionately, and they helped take care of our family by helping us through my mom's final 3 weeks. Mom's face would light up when each caregiver returned like an old friend. During that period, the off duty caregivers sometimes called me to see how she was doing.

Jennifer T.A.

In searching for high quality care for my elderly parents relocating to W.P., I have been beyond impressed with the level of knowledge and expertise the owners have exhibited which made them the best choice for caring for my parents We will be using Right at Home West Palm Beach when we get them to Florida as they are tuned into my parents Medical needs both physically and emotionally. They were also mindfully listened to our family’s concerns. We feel confident they will be receiving the best and most thoughtful care out there. Thank You !

Sarah101

Finding quality home health care for an elderly parent is such a difficult and emotional time. I was relieved when the people at Right at Home West Palm Beach made everything easy right from the start. I had an instant feeling of comfort, something I had not felt with others. Over the past several months the staff has exceed my expectations and my mother could not be happier. They have been very professional, caring, responsive and above all demonstrated a willingness to work with us to provide the best healthcare possible for my mother. Thank you.

Judith

Services have been great. I would recommend this agency. The aides are wonderful. They are loving and attentive. I am very pleased. These aides calm my nerves and keep me relaxed knowing that they are here to help me.