Assisting Hands Home Care of Palm Beach
1870 Forest Hills Blvd, West Palm Beach, FL 33406
(800) 558-0653
Verified Partner
4.8
(90 reviews)
Photos of Assisting Hands Home Care of Palm Beach
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Reviews of Assisting Hands Home Care of Palm Beach in West Palm Beach, Florida
Nitin D
5
|
August 20, 2024
They tried everything to help her do her physical therapy. Anytime we called they listened to our complaints and let us stay with her in the middle of the night because my mom has anxiety and will get excited if she doesn't see anyone that she knows, they were very helpful with every step.
Bayard (
5
|
August 14, 2024
They helped me keep things squared away in the home. I like that they have been very responsive.
Anonymous_7495
5
|
July 24, 2024
They always answered all of the questions I had. I liked that there was consistent service.
Luletha C
3
|
July 24, 2024
Initially I needed assistance with bathing but then I didn't need that, but I could have used help with cooking. The caregiver hovered over me. The caregiver wanted to always be in the same room. Mandating hours makes it difficult for many people to use the service. I got to a point where I did not need any hours but would have liked to have about half the number of hours.
Gloria F_7
4
|
June 17, 2024
Driving and cleaning have helped a lot. Got the impression they were a little small in size.
Garry H_2
5
|
June 17, 2024
I liked that they helped by being there 24/7 for a while. I liked that they are professional and friendly. They are very attentive.
Chloe_1
5
|
April 11, 2024
They have made it a positive experience because they are informative, attentive, and they answer billing questions. The agency was responsive, and they sent someone to take care of my mom right away. I feel like the caregiver genuinely cares about my mom.
Annie R_2
4
|
February 21, 2024
The provider has helped us the most buy having someone there around the clock. I like this agency because of the girls that work there. The girls are great at their jobs.
Anonymous_1702559144
4
|
December 14, 2023
The services were sourced in order to provide my father with assistance and give everyone else their independence, which they've done. I like this agency because they're very responsive and, so far, they have good staff.
Thomas B_21
5
|
December 13, 2023
They have been there and haven't dropped the ball. I like the agency staff and it is local.
Sandra B_35
5
|
November 28, 2023
I've called a couple of times and asked questions and they've helped. My mother is legally blind and deaf and 91 years old and in a wheelchair. I spoke to Marina to promise me good people and one of them has been outstanding. The other has been good too. One does during the week and other the weekends. This week I'm out of town and hired a third one to do the 12 hours overnight. My mother said she was lovely. I'm very happy with the people we have.
Susan C_61
5
|
October 13, 2023
I don't have to worry about my mother all the time. The staff is very organized and nice.
Anonymous_7590
5
|
September 15, 2023
They had great ideas and helped me become stronger. The girls that came were very helpful.
Cynthia G_14
5
|
August 15, 2023
I couldn't do it without it. They are very responsive when I call, and they are attentive to me. They treat me with the most respect.
Laurie S_12
5
|
June 28, 2023
My caregivers have helped me the most with a combination of socialization and light housekeeping. I like that they're very efficient with their staff and their caregivers. The caregivers are very empathetic and knowledgeable. The staff really stays on track with keeping up with everything and following up.
Arlene E_1
5
|
May 15, 2023
They are honest and sending good people. They also are accommodating when we need to change our schedule. I like that they are compassionate and accommodating, as well as sending quality caregivers.
Irwin W
4
|
May 12, 2023
The aides are very nice and do what they have to do. I have no complaints. There might be some little things here and there. One thing would be the charges for miles with the aide is driving. Their mileage charges a little high.
David G_33
5
|
March 27, 2023
We are very grateful to have them. She makes the best French Toast I have ever had. I don't have to give my caregiver directions. She is on time.
Gregory W_3
5
|
March 13, 2023
My mother had nothing but good things to say about the caregivers that came to take care of her. They had employees that were coming on time.
Barbara S_81
5
|
February 22, 2023
It made a huge impact in the home, and now he is in memory care. It still makes a difference, just not as big. She seems to get high quality help.
Ilyse M
5
|
February 9, 2023
The experience has been positive because they call me back and they're easy to deal with. I like that they are available.
Christine S_18
5
|
January 24, 2023
The agency has helped out the most by providing me with peace of mind knowing my mom is getting this care. The agency is very responsive, they care about customer satisfaction, and they're compassionate towards the clients they provide service to.
Steve_2
4
|
December 13, 2022
They could get people who speak English a bit better for non-Spanish clients. I liked that they kept in touch with us.
Rhonda T_2
5
|
November 14, 2022
I couldn't see very well due to my laser surgery, and she helped tremendously, providing anything I needed in that time that I couldn't. The services are great, as I can ask for anything, and they would provide it, so I'd certainly recommend people.
Carl S_9
5
|
October 21, 2022
I'm 89 years old and they help me with dressing and many other things. They're very pleasant people and are on time. They do a good job.
Anonymous_6554
4
|
October 13, 2022
They have made it positive by showing up. I appreciate the fact that she is here every day and that she has the routine. I would like to see a clearer definition of what kind of duties the caregiver can do.
Laurie S_6
5
|
September 20, 2022
They provided more security so John felt safe. They are reliable, honest, and send great workers.
Julie B_12
5
|
September 19, 2022
They provided care. I like their reliability.
Karen S_34
5
|
August 10, 2022
They help take care of her and are kind. They are caring and kind caregivers. They are consistent.
Stephanie M_7
5
|
August 10, 2022
She talks to her and encourages her to do more. I like how personal and genuine they are.
Trevon D
5
|
July 26, 2022
They gave my mom a bath. My mom really liked the first caregiver. The second one was pretty good, too.
Chalon A
5
|
June 17, 2022
The impact is very helpfully my mom doesn't have to work to hard to help her dad. I like that there very accommodating the staff is great, reliable, and trustworthy.
Heidi T_1
4
|
May 7, 2022
They have helped most by taking some of the burden of care of my mother off of me. I like the owner and the person who does the scheduling; they are efficient and responsive.
Claudine D
4
|
April 19, 2022
We have to have two people that move her and she helps with changing her. The person that I have right now is pretty good but the prices are pretty high for me.
Roy S_3
5
|
March 21, 2022
They are there to take care of my family's day to day need. They are very open, and they are there when I need them. I can reach the owner directly.
Janice S_11
5
|
March 10, 2022
It is a huge help to my mom. She needed someone to help stabilize her. They have good billing, and they provided a good caregiver.
Dave B_7
5
|
February 9, 2022
They have helped the most by allowing us to be relieved while we live our lives. One thing I like is that we communicate well with the staff.
Bernard_2
5
|
December 11, 2021
The aide they sent is very caring and wonderful. I like that they are very caring to Barbra.
Celeste (
5
|
November 10, 2021
If there are any issues, they will let me know immediately. The owner contacts me. The communication is very good.
Roxanna (
5
|
November 10, 2021
All of the aides were very nice and capable. That was great. I liked that they were able to schedule people really quickly. They were flexible with our changes in schedule. They were very flexible with us.
Wanda W_4
5
|
October 1, 2021
The girls are very good with my mom and keep me updated. They're dependable and if someone can't make it in they find a replacement.
Anne B_11
5
|
August 30, 2021
She couldn't follow through with tasks or remember things. She stopped cooking for herself. The caregiver gives her direction. The aide works seven days a week, and she is the most amazing person I have ever met. Assisting hands works with us.
Anonymous_5049
5
|
July 16, 2021
They provide companionship. Someone who is there to keep her busy and take care of her is very helpful to me. They meet my needs. They respond to me.
Gayle Tyndall
5
|
June 1, 2021
My friend in his 80s needed extra care in independent living and contacted Assisting Hands Palm Beach. Thank God he did! He and I were close for 12 years, but with COVID imposing isolation there and where I lived, it was nearly impossible to visit him for nearly a year. However, I did in November and December of 2020 when things opened up some. I met his aides Laurie and Kristy. They were with him from 8 am to 8 pm 7 days a week. I was so impressed with the excellent care they gave him. In April of this year, my friend had to go to the hospital and had to remain there for 32 days, at which time he passed away on May 4th. His family wanted Assisting Hands to be with him during his hospitalization. I visited him in ICU 3 times and observed Kristy taking excellent care of him - his every need! Even nurses in ICU cannot give a patient continuous care. Kristy was there every day from 7 am to 7 pm or when they made her leave. I was astounded at all she did for him every minute and she made him feel so comfortable being with her in his last days. He could not talk from being intubated but she always seemed to know what he wanted. Having had this experience, I have resolved that at my age of 75 now, whenever I need extra help I will call Assisting Hands, and I will tell others to do the same, whether for short respite care or during hospitalization. I lost my friend, but I found an invaluable resource for my future. God bless this organization and its fine workers. Gail Tyndall Jupiter
Jonathan H
5
|
October 4, 2019
I'm in New York, and my mother is in Florida, so they make it a lot easier for me because I know my mother is in good hands. I would recommend them because they are very responsive and contact me immediately about any issues.
Caridad L
5
|
September 24, 2019
She can't be without her caregivers. She's been with them for almost two years now. The owner calls my mother and visits her. I know her personally.
James M_28
5
|
September 9, 2019
They help her the most with everything that they are doing. I like that they are prompt in responding to our needs, and they have handled everything we need.
Provider Response
Linda M
5
|
August 14, 2019
They could spend more time talking to her. That would help more. I like that the office is very responsive.
Priscilla B
5
|
July 30, 2019
It sets my mind at ease regarding my mother's care. They have been very responsive, and even as my mother's needs have changed, they have continued to be adaptive and responsive to her needs.
Carla H_2
5
|
July 25, 2019
My mom feels very much cared for. They work with me, and they work with my mom. If there is a problem, they work with us to fix it. They work things to help my mom and that pleases me a lot.
Michael A_6
5
|
July 19, 2019
There isn't really too much they can do for her because she's had 2 strokes. She doesn't know what is going on. They are willing to do anything I ask them to do. There is nothing to dislike about them. They work with me if I need to change things around schedule-wise.
Tina L_2
5
|
June 26, 2019
They do the regular caregiving thing, but their personalities match, so they keep him engaged. The people that they have sent have been really good quality. We are also using them for my mother-in-law.
Anonymous_1973
5
|
June 25, 2019
They are very reliable. They are communicative.
Glen R
4
|
May 17, 2019
They ensure her safety. I would like them to improve the quality of the care and of the caregivers.
Maria S_7
5
|
May 10, 2019
She stays with my husband so I can do what I want to do while she's here. She does some house keeping for me, and it works out really well. She walks with him every morning. I enjoyed working with my caregiver. She got exactly who I needed and I'm happy with the service.
Jorge P
5
|
April 24, 2019
We can depend on the caregivers to provide appropriate and caring services. They go above and beyond to make sure that my loved one is comfortable. They're very good at selecting the correct caregiver, and the caregivers are well trained and they deliver a great service.
Judy S_21
5
|
April 10, 2019
If I needed them to stay later, they would. They were extremely efficient. The people are very well trained and know what is expected of them.
Reviewer#JE0314a
4
|
March 25, 2019
Assisting Hands Palm Beach provided us and my mom with CNA caregivers who were good. It's a very personal agency that can help people when they need help in the house.
Charlotte S
5
|
March 15, 2019
They helped the most by preparing meals. They are very pleasant, efficient, and always on time.
Sydney H
5
|
February 19, 2019
They are assisting my loved one in every way they possibly can because they have Parkinson's. They accommodate me in any way they can.
Susan K_4
5
|
January 23, 2019
We have people who can actually take care of my mother. Most of the people we've gotten have been very good and our caregiver is quite professional.
Delores H
5
|
November 26, 2018
It has been very helpful. It has been a relief of stress and anxiety from me knowing that my mom is safe and in good hands, receiving the care that she needs. I have liked that all of the aides so far have been pleasant, caring, understanding, and compassionate for the clients and the whole family.
Deb C_1
5
|
October 29, 2018
They are helpful in being physically there to help my dad out. I don't really know what they could do better. The people there are responsive.
Sal R
5
|
August 10, 2018
They took care of me, gave me my meds, and watched out for me. They were excellent from the office to the caregiver. They were on top of everything. They took very good care of me and I honestly don't know if I would be alive if it wasn't for them.
Dolores D
4
|
April 11, 2018
They're caring about me personally and they periodically call if someone new comes. They've helped me to try and get me to do better talking to people and to help me personally and in my home.
David S_14
5
|
March 23, 2018
The services have been excellent, the caregivers have been very caring, and the company has been very responsive in getting caregivers there. They are taking care of my mom and making sure she is OK. They cook delicious healthy meals for her, and they are very attentive and caring.
Barbara D_6
5
|
March 19, 2018
They're responsive and they're efficient. They're amazing and they're concerned. They're very helpful. They take the burden.
Randie H
5
|
March 14, 2018
If I have a problem, they have exchanged the caregivers for me, and I have been happy with them. They have been able to come in and see what I can do and cannot do.
Sydell G
5
|
January 11, 2018
I have a marvelous girl that comes in. She is very caring. She is very flexible, pleasant, and nice.
Jim J
5
|
January 11, 2018
They are dependable. It is a relief to know that my loved one is in good hands when I am not with him.
Stacy S
5
|
November 15, 2017
I would tell someone that Assisting Hands is very professional, compassionate, and incredibly helpful, and is just the real deal. I feel that my parents are secure and taken care of every moment they are with Assisting Hands.
Steven L_2
5
|
October 12, 2017
I would recommend Assisting Hands because from their ownership on down, every staff member has just been the best. I couldn't have done what I needed to without Assisting Hands. I live out of state, and they were able to provide help for my father.
Walter A
4
|
August 15, 2017
Assisting Hands is a good company that does a lot of good for people. The services would mainly take care of housework that I couldn't do anymore.
Gloria L_3
5
|
July 24, 2017
I talk to people about Assisting Hands all of the time. I recommend them because they provide good care. Assisting Hands does everything for me, and I mean everything.
Edna W
5
|
July 24, 2017
Assisting Hands is a good agency because they're caring. The services have made my life easier because my caregiver takes me to the doctor, and they do the shopping for me.
Stuart a
5
|
July 13, 2017
Assisting Hands does a good job at screening the caregivers ensuring that they have sufficient background in elderly assistance. Additionally, the rates were competitive. Assisting Hands provides a service against which there is no alternative.
barbara601512
5
|
May 18, 2017
The women provided by Assisting Hands have been superb. They are not only caring and helpful, but also good company. There is nothing that I asked of them that wasn't done in a snap with a smile. OUTSTANDING! And I had four aides each week, but each was as accommodating as the other.
Sharon S, Palm Beach
5
|
April 27, 2017
On October 2016, my mom and best friend passed away. For the past 3 years she lived with my husband and me. A friend recommended Assisting Hands to me. Without their devoted staff, and caring helpers, my experience would have been a lot harder. They treated my Mom as if she were their Mom. I can't thank the entire staff enough for all they have done. You are an amazing group of people.
Provider Response
jlb0143
5
|
July 6, 2016
Assisting Hands- Marina, is such a great help! As my moms health declined, she kept me apprised of her changes and stayed in touch even while my mom was the hospital. My mom loved her caregivers as they were always friendly and kind :)
Priscilla Barton
5
|
May 23, 2016
Assisting Hands is an exceptional agency that made the effort to get to know me and my needs and provide a caregiver who is an excellent match. Teaira is reliable, supportive, caring and efficient and has added greatly to the quality of my life. I highly recommend Assisting Hands. -Priscilla, Lantana, Fl
Anonymous118703950
5
|
October 28, 2015
We've been using Assisting Hands - Palm Beach for my mother. They send us a few different people, and things sometimes don't work out. They kept sending us somebody else, and then we finally found somebody really nice. She works very hard, she is very detailed, and she does everything right. She likes to go try and do a little extra. She cooks a special dish that she thought would be easier for my mom to eat. She has a warm personality, which is nice for any patient. Her name is Ruth. I wish we could afford to have her every day, but we can't. They make it pretty easy to pay, though, and they're really good.
Catherine P.
5
|
October 2, 2015
When my mother fell, she was afraid and alone, and her children were many hours away. Assisting Hands Palm Beach came to the rescue. M. Ramirez went to my mother's home on short notice and cared for her with kindness and respect. She assessed the need and provided a helpful plan. By the time I arrived that night, my mother was clean and comfortable, and her fear had turned into resolve. Marina's professionalism and positivity were a blessing. Other agencies were brusque and dismissive, and unable to send help for a week or more. From the first phone call, Assisting Hands Palm Beach was polite, friendly and accommodating.
northmiamibeach3
5
|
July 25, 2015
My parents (ages 87 and 81) recently changed their residence from the Northeast to Palm Beach County,Florida. I knew it would be impossible for me to piece together all of their health care and home needs on my own (I live in Miami) so I reached out to Assisting Hands. I couldn’t have asked for a more seamless transition thanks to Marina. My parents (who are notoriously hard to please) were extremely happy with the care they received. Marina and her colleagues are caring, compassionate and flexible. This resource is invaluable for people challenged with balancing care for their own children, parents and a career. I would highly recommend Assisting Hands to anyone seeking in-home care for their elderly parents.
Provider Response
Thank you for your kind words. At Assisting Hands we work hard to provide our clients with the best care, tailored to meet their specific their needs and to give some peace of mind to their loved ones.
Hope8
5
|
November 12, 2014
Assisting Hands came to our family at a time when we needed them the most. Marina and her team are very professional, caring, and trustworthy. Having a companion with my mom to help take her to doctor appointments, take her grocery shopping, and stay with her during the day gave me piece of mind that my mom was always in good hands. I appreciate all that Assisting Hands did for our family when we needed them the most. Thank you Marina and team!!!
Connie41
5
|
November 12, 2014
I highly recommend Assisting Hands Home Care for their excellent service and professionally trained staff. They have provided us with the most competent and reliable caregivers who are well trained, skilled, and capable. I have been a client for the past year, and they have provided my husband and myself with the best service we have ever had from any health care company. I recommend Assisting Hands Home Care to anyone who is looking for a caregiver for their loved ones.
Sanskrit
5
|
November 20, 2013
Assisting Hands West Palm Beach provides reliable, extremely capable assistance. If ever living in this area again I would not consider using any other care service provider.
Beverly19
4
|
September 18, 2013
I have been very satisfied with your services. They are always prompt and polite.
Dara1
5
|
August 16, 2013
Assisting Hands home care was exactly that "assisting hands" just when we needed it most. From our initial interview with Marina (owner) on a Sunday at our convenience, to the competent, capable and loving caregivers she supplied to make my dear mothers last months, weeks and days as comfortable and dignity filled as possible. Marina and her staff gave our family the peace of mind that was crucial. They were available to us immediately whenever a concern or change needed to be made. I would rate Assisting Hands as #1 choice for the care of someone you love. You can count on them to be there and genuinely care!
moreagain1
5
|
May 1, 2013
.Assisting Hands is a superior provider of services to those in need of in home care. They looked after my mother while she was able to live at home, kept me informed of my mothers situation at all times and made helpful recommendations. This was greatly appreciated and not something that was done with a different provider. Even the long term care insurance company was impressed with how quick and thorough and credentialed the agency was, which made reimbursement a non issue. I would not hesitate to recommend this provider
monet521
5
|
March 8, 2013
I got in touch with Assisting Hands, and from my first phone call until my mom passed away, Marina has been available to me 7 days a week. My family and I needed someone to stay at mom's bedside in the hospital and hospice. The caregivers that were provided were compassionate and tender. We felt at ease knowing they would be with mom when we weren't there. Using Assisting Hands was the best decision we could have made. We recommend them wholeheartedly. We don't know what we would have done without them. Marina was such a comforting support when I needed someone the most. I will never forget her kindness.
What you can do with Caring
Services and Amenities of Assisting Hands Home Care of Palm Beach in West Palm Beach, Florida
Staff Training & Qualifications
- Staff trained in memory care
- Continual Training
- Interview Every Team Member in Person
- Staff Trained in Ethics
- Reference Checks
- Staff Driving Record Check
Health Services
- Immunizations
- Memory Care
- Companion Care
Resident Requirements
- Allows Patient Transfers
Family/Caregiver & Relocation Services
- Transitional Care
- Family Communication Services
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Companionship & Escort Assistance
- Companionship Services
Sub-types of Home Care
- Full Service Agency
Therapies
- Stress Management
- Validation Therapy
Bonds & Insurance
- Is Bonded and Insured
Licensing & Inspections
- Background Checks
- Sex Offender Checks
Transportation & Shopping
- Transportation Services for General Shopping
Financing & Payment Options
- Payroll Provided for Caregivers
- Accepts Credit Card Payments
- Accepts Check Payments
- Accepts Insurance
Housekeeping & Maintenance
- Maintenance & Repair Services
- Housekeeping Services
Personal Care
- Personal Bookkeeping Services
- Dressing Assistance
- Meal Preparation
- Personal Care Assistants
- Bathing Assistance
- Toileting Assistance
Fitness & Wellness Programs
- Fitness Opportunities
Care Management Services
- Residency Confirmation
Additional Amenity Information
- Training Areas: First Aid and/or CPR, Emergency Procedures, Fall Prevention, Cooking and Special Diets, Hospice Care
- Payment Options: LTC Insurance, VA Benefits
- Licenses: Home Care
About Assisting Hands Home Care of Palm Beach in West Palm Beach, Florida
Assisting Hands® Home Care provides top-rated in-home care services allowing our clients to remain safely and comfortably in their own homes. Our caregivers are licensed, insured, bonded, background-checked and ready to help you or your senior loved ones.
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