Home Instead - Venice, FL
141 Pond Cypress Rd, Venice, FL 34292
(800) 558-0653
Verified Partner
4.7
(18 reviews)
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Reviews of Home Instead - Venice, FL in Venice, Florida
John
5
|
October 11, 2020
All of the ladies sent to us are wonderful and Rhonda is an amazing cook. They figured out the best schedule and it worked much better than the other agencies did.
Danny
5
|
October 11, 2020
All caregivers that have been here have been very attentive to my needs and have exhibited excellent work ethics.
Leese B Red
5
|
April 19, 2019
Staff typically arrives on time, helps with laundry, dishes, meal prep, assists with medication distribution. Since using Home Instead I have found my relationships with all caregivers to be very relaxed. Have not felt any stress at all...The ladies are all very professional and caring. Whenever I have had to call to change a schedule or ask for extra time or less time I have always been accomodated. I couldnt ask for a bunch of nicer people to care for my ill husband.
Gerald
5
|
March 30, 2019
Quality of caregivers, responsiveness of scheduler to our needs, willingness of caregivers to accommodate our needs for care as well as respite for spouse.
Tim
5
|
February 13, 2019
The caregivers are the best (most engaged) weve experienced in our 5 years of doing this. We have had caregivers in Ohio, California, Arizona, and Florida. Florida has been the worst state for caregiver experience. So when we found Home Instead we were pleased!
Ruby
5
|
February 6, 2019
Very dependable and caregivers are very good.
John
5
|
February 1, 2019
Reliable and caring service providers.
Gail
5
|
January 31, 2019
The caregivers are professional and excellent. They are friendly and kind. Punctual too!
Nancy
5
|
January 31, 2019
Friendly staff. Have patience with dementia clients. Great assistance to me and the spouse. So far my experience with your agency has been positive!
Lori
5
|
January 25, 2019
Very good caregivers and office staff is very nice. Mike does a great job.
Jacqueline
5
|
January 23, 2019
I wanted to highly commend Melanie. She is exceptional and helped me tremendously.
Sue Champagne
5
|
November 21, 2018
You will be beyond satisfied!
Roth Family
5
|
June 6, 2016
Our experience working with Home Instead for our 91 year old mother has absolutely exceeded our expectations!! Our caregivers have been very respectful, professional and caring. Not only do they provide great care, they provide "peace of mind" for family members that live out of town. We highly recommend them.
A Fellow Reviewer35
5
|
December 29, 2015
Excellent service. Very caring and professional personnel. Loved the fact that each caregiver was personally introduced to us by the owner.
Maria115733350
5
|
August 22, 2015
These people really care! I am so glad to have found this agency.
Brian Levine
5
|
May 28, 2015
I recommend them to everyone I know. They are the best.
Dart66
1
|
January 26, 2014
November 2013 I hired HomeInstead to care for my 92 y.o. father with end stage Alzheimer's. The aide came for 3 visits and initially mother and I were impressed with her interaction with him - even getting him to start bathing which had previously been an impossible task. Unfortunately, after just 3 visits I terminated HomeInstead. Why? Well one day un-be-knownst to mother and I (2 months earlier mother had had a stroke and was in taking a nap; I was working around the house) the aide dressed dad up, situated him out on the lanai, and took pictures of him! She never asked our permission to do so (we would have said 'no!' as dad was a very private, modest man who would not have wanted his photo taken at this worst time of his life). I only found out about the pictures at the end of that day - quite by accident - when the manager of the Venice location came to the house. We were sitting at the dining room table and the aide was huddled next to him showing him pictures on her camera and chatting away about them...I overheard something about my dad and some other patients. No one included me in this conversation - it was as if I wasn't even sitting there - so I asked point blank: "Excuse me...what pictures?" She showed me two pictures she'd taken of dad earlier that day. I was dumbfounded and it took a while to sink in that these were pictures of my poor, sick, father she'd taken without asking mom or I nor mentioning anything about it. They left and I discussed what happened with mother who became extremely upset, especially about not having been asked permission to photograph dad. (When told about this later, the head of the agency told me that mom was not around so that's why she hadn't been asked...ok....what about asking me?) Mom and I both surmised that if I'd not overheard the conversation between aide and manager that we'd never have known about the pictures. Anyway, the manager came by next day on an unrelated matter and at that time I informed him that because of the inappropriate picture taking, HomeInstead's services were no longer needed. Also, that taking pictures like that was totally inappropriate and WRONG, not to mention a violation of HIPAA. I also told him that besides that - in my opinion - if someone was capable of taking such blatant liberties in a client's home, what other liberties was she capable of taking in the future, OR had already taken in my parent's home that we were unaware of. He rolled his eyes and clucked his tongue at me in a shaming manner. I told him I wanted the pictures AND that HomeInstead was NOT authorized to use them in ANY way - advertising, on the internet, company functions, etc., and that those pictures had better NOT show up anywhere now or in the future. The following day, the head of the Venice office called me and sent an apology email telling me they would be reviewing their picture taking policy (there should BE no policy because there should BE no pictures) and giving some lame excuse that they take pictures to 'send to clients families who live out of town....like in Chicago'. (I'll leave the readers to draw their own conclusions about the validity of that explanation.) Anyway, he emailed me the one picture and insisted the other picture - although right next to the first in the camera - was missing, gone, no longer in the camera and he didn't know what happened to it. My fear is that apparently our aide had won a company sponsored cruise for being top caregiver - and I'm wondering if she was putting together a slide show featuring some of her clients to show at her award ceremony (or whatever) during that cruise which would have included dad's photo. All I can say is I want everyone to know about this and the unprofessional and dishonest approach which characterizes how HomeInstead does business. Also? God help HomeInstead if I happen to stumble across any pictures of my dad that they've decided to use ANYWHERE - believe me, there WILL be Hell to pay. Lastly, dad's battle with Alzheimer's ended on November 14 when he quietly passed away.
Provider Response
First, let me express my deepest sympathies in the loss of your father. Losing a loved one to Alzheimer's is incredibly painful. Our CAREGiver was honored to be a part of his care team and was able to accomplish great things in her short time there. In this instance, the CAREGiver had shown the photos to our client's wife, and she enjoyed them. That was the sole purpose of the photos – to provide them to the family. We take our clients' privacy very seriously - we do not use photos or even their full name without written consent. I am truly sorry for any misunderstanding.
Eugene1
5
|
March 1, 2013
The caregiver from Home Instead is a nice, pleasant, and efficient woman.
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Services and Amenities of Home Instead - Venice, FL in Venice, Florida
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Venice, FL in Venice, Florida
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance. Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead Founded in 1994 in Omaha, Nebraska More than 1,000 locations in over 10 countries around the world Offers in-home personal care, nursing care, dementia care and companionship for seniors Home Instead is known for its kind, well-trained Care Pros and individualized care plans Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety What Home Care Services Does Home Instead Provide? Personal Care Services With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include: Help with mobility, including standing, grooming, walking, and getting in and out of bed Medication reminders Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting Grocery shopping and assistance with other errands Light to moderate housekeeping assistance, including laundry Transportation to and from appointments or visits with loved ones Regular companionship Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client. In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health. Alzheimer’s and Dementia Care Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following: Assistance in establishing a stable daily routine Meal preparation Positive reinforcement Assistance with social skills Transportation to and from appointments, errands, and visits with loved ones Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs. Hospice Support When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours. Meal Prep & Home Helper Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers. Transportation Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout. Companionship Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities. What People Are Saying About Home Instead Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.” Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.” How Much Does Home Instead Charge for Home Care? Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area. When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area. Who Should Consider Home Instead? Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as: Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros. Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors. Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services. Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members. How to Get Started with Home Instead Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.
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