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Home Instead - Port St. Lucie, FL
549 NW Lake Whitney Pl, Port Saint Lucie, FL 34986
(800) 558-0653
Verified Partner
4.9
(32 reviews)
Photos of Home Instead - Port St. Lucie, FL
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Reviews of Home Instead - Port St. Lucie, FL in Port Saint Lucie, Florida
SBCorc
5
|
April 2, 2023
We’ve been working with this Home Instead team for 3 months providing services for my Dad who lives with us. Amie has provided excellent new client support from the start - she responds quickly, consistently, and always follows through to address the issue to completion. Gabby worked with his LTC provider to ensure proper billing/payment processes were in place, is flexible with bookings and offers reasonable rates. Nora’s visits allowed for in-home diagnosis, medication advice and an experienced resource for medical concerns. Patrick has provided conscientious and empathetic companion care & support services. We appreciate the opportunity to work with this team of professional and compassionate caregivers.
Megan Van Winkle
5
|
February 28, 2023
My elderly parents have been receiving home care from the team at Home Instead Port St. Lucie for two winters now. Every aspect of their care has been exemplary! There is no more anxious feeling than when someone you love needs help at home and you can’t provide it yourself. Amie is our administrative contact, and stepped in on day one, clearly explaining the services that Home Instead could provide. She has been available to us for all our questions and concerns, has coordinated their care, and has always been at the ready. Gabby has handled the billing, keeping in touch with their insurance company, optimizing their benefits, and importantly making the financial aspects transparent and understandable to me and my parents. But the face of Home Instead for my parents is Annette, who is their feet-on-the-ground caretaker. She does it all, from shopping and cooking (and she is a good cook), to driving (she is a good driver), to stand-by assisting with showering and other risky activities. She spends hours three times a week with my parents and gets along with them! As a doctor, I know how fortunate my parents are to have a team that is professional, competent, and downright personable. We appreciate that these women have chosen to work in the homecare field, and we are lucky to have them working with us to keep my parents safe and independent. Thank you all!
JDBishop
5
|
February 11, 2023
Amie, Annette, & Marlene were fabulous. Although the time was short they performed to they’re utmost. When my mother arrived home they were promptly ready and caring for virtually as soon as they got through the door. Previously my mother had been in five different facilities and never had she received as good of care as she did from these ladies. What was more amazing is their empathy towards after loosing my father less than a year prior it was just indescribable the comfort they provided me. Thank isn’t enough but that’s the best I can do!
Judy and Siena
5
|
December 20, 2022
I am a visitor to the home of a recipient of the services of HomeInstead. Roshawn is one of my friend's caregivers. Roshawn is extraordinary. She is always smiling and incredibly caring. She is always ready for and anticipates the patients needs. A caregiver is a difficult job. Roshawn is wonderful! Thank you.
Samir C
5
|
October 22, 2022
I had an emergency situation on a Saturday night related to my parents in July 2022. My mother had just had knee replacement surgery, with my father helping her our. Unfortunately, my father was rushed to emergency abdominal surgery, which kept him away from home for almost two months. Home Instead came through in an emergency and they provided wonderful care for both my parents, particularly when my father came home from the hospital. We had 24/7 coverage for many weeks and the communication and staffing experience was great. Thanks Home Instead!
mizdee
5
|
March 18, 2021
Caregiver interacts with parent. Company is very flexible with bookings. Very reasonable rates!
Grebrepet1
5
|
February 17, 2021
Staff always arrives on time. Interactions with the caregiver are phenomenal. The agency takes care of everything in a very responsible manner. As soon as they hear of it, it is taking care of without delay. I have never had a problem with them. NEVER! They take care of my every need. When my aide arrives in the morning she make sure I have taken all my medications, makes my breakfast, takes my temperature, and blood pressure, walks my dog, Spirit, stands by the bathroom door while I shower to make sure I do not fall and helps me to dress afterwards. She walks with me everywhere as I use my walker around the house. I wear a back brace to help me stand straight. C3&4 are fused, and I have multiple problems with my spine the brace helps me not look like an old man. I am 77 after all. Beth loves to mess up the kitchen by cooking meals for me. She looks up recipes on her magic phone and she experiments with them on me
Charla Horan
5
|
July 22, 2020
I have been very impressed with how responsive the staff is and how accommodating they have been to sudden changes in schedule. I appreciate how willing they have been to work with us in our unique situation
Robert
5
|
April 15, 2020
I am very pleased with Home Instead!
Kathy
5
|
December 16, 2019
We got Home Instead Senior Care for my mother. The caregivers are both very good, they stay in touch, and they make sure that her needs are met. We have service for a few hours a week. The lady is very nice, they have a good match, it's affordable, and they're local. The service is mostly companionship. The caregiver was very positive and very good.
ljrhart
5
|
March 24, 2019
I am personally grateful for the excellent communication and attention to detail the administrative staff provided as well as the competent and kind caregivers they employed to assist my dad and his wife.
Foxi
5
|
April 18, 2018
The service was easy to understand, not major paperwork to commit to, it has been, so far, a very "personal" experience, Our caregiver is wonderful, caring, and has enormous patience!
Angeles
5
|
April 18, 2018
We are satisfied with the quality and staff. My mother's happiness and safety are important to her family. Thank you!
snocito
5
|
November 29, 2017
Great company very caring staff and very professional I feel so comfortable leaving my parents in their care. I would highly recommend Hone Instead to anyone looking for caring professional and compassionate staff.
H. Seaton
5
|
November 9, 2017
Office staff is very courteous and pleasant. The services provided for my needs are very good and shows the caring spirit of the provider and attendants.
Arlene
3
|
October 12, 2017
Only been connected a few months. Still trying to adjust. The woman who came didn't work out but Kimberly, the manager, has straightened it out.
Avalea B. [Beckett]
5
|
August 22, 2017
Lisa M. is best companion/home helper.
jimjr
5
|
May 29, 2017
My sisters and I engaged Home Instead help our mother after leaving the hospital. The aides were all exceptional and it gave us all great peace of mind, living in different states, to know that our mother's recovery was in such capable hands. We highly recommend them!
Artist 23
5
|
January 31, 2017
The Best part of Home Instead is The dedicated caregivers who care for my Mother . They go above and beyond in paying attention to every detail of their time with her - From preparing meals to making sure she has rides to appointments, etc. I also appreciate the communication they keep with their Home Instead Office - and that the office will contact me about any issues that need attention from Family.
meandrews
5
|
December 5, 2016
Everyone from the office staff to the Aids are very nice and friendly. Excellent caretakers who really care about their clients. Aids are all very upbeat and pleasant. If there is ever a concern staff will immediately address it.
Irene Doroshko
5
|
November 8, 2016
Very responsive and responsible. Excellent suggestions are offered for things that don't occur to us as the children of the care recipient. My husband and I feel very fortunate for the care given to my mother-in-law. Wonderful people - my mother-in-law is in good hands.
John Smolenyak
5
|
November 8, 2016
Our care giver is a gift from God. She is dependable, hard working, but most of all, a person who loves my parents and ministers to them in so many ways. Everyone at Home Instead Senior Care have been so helpful, kind and communicative.
Eugene787404
5
|
July 27, 2016
We used Home Instead for my wife. The caregivers cooked, cleaned, and were very helpful. I had several caregivers, and in general they were all good, cared and were compassionate. The quality of service was excellent. One caretaker was excellent and has become a personal friend. They were always punctual every time they showed up. I chose them because they allowed me to interview the plan providers and I was able to get some confidence that they were going to do the job before I went with them, so that was good. They were extremely helpful and I appreciate everything they did for her. I am extremely grateful.
Reviewer127680150
5
|
May 11, 2016
The service I received from Home Instead was exceptional. The genuine caring and concern was warmly received. With you here, I have nothing to be concerned about. You are now my new family. I will highly recommend you to all my friends and family. God bless you all.
ReviewerNCCOX
5
|
May 11, 2016
Everyone that we have had has been very helpful, patient, caring, understanding, comforting and reassuring.
Reviewer124638450
5
|
February 26, 2016
I use the service once a week for 3 hours. The girl I have is very competent and well organized. I feel very comfortable leaving my husband in her capable hands.
Vicki48
5
|
February 22, 2016
We got Home Instead for mom. The girl that comes is wonderful, she’s very good with my mom, and she pampers like she’s in the spa every day. She goes above and beyond what she needs to do. Scheduling is fine, and they’re flexible. If she has something she needs, they call us and make sure that that’s okay with us. I’m very happy with the service they’re providing.
A Fellow Reviewer34
5
|
December 29, 2015
Caregivers who provide help to me are very caring and compassionate.
EM2
5
|
September 30, 2015
I have only one comment and that is Gina is the best caregiver.
Henri H.
5
|
September 30, 2015
We appreciate Patricia, Jesse and Candace. They work hard to arrange 24/7 care for my mom so quickly.
Avalea
5
|
June 19, 2014
The management and staff are the best. I am so blessed to have them to help me at all time. They are like a family. They help me anytime I need them. Thank you.
Carolyn Coziahr
5
|
November 9, 2013
Home Instead Senior Care, this company , passes on the importance , of hiring caring , staff that works as a team . Work short notice . And cleaning and personal hygiene given to the family member . Is done with tender care
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Services and Amenities of Home Instead - Port St. Lucie, FL in Port Saint Lucie, Florida
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Port St. Lucie, FL in Port Saint Lucie, Florida
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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