Right at Home Pensacola, FL

John M_113

We always have good caregivers. They've never let us down.

Lucille N_2

The caregivers helping me out with everything is the most impactful. I like the caregivers that they are sending me.

Rodney W_2

Everybody shows up when they are supposed to, and they do what they need to do. They show up on time, and they show me what exercises to do.

Anonymous_1713786323

I would like to see someone come more consistently. I have been with the company since 2022, and no one stays for long. It has had somewhat of a positive impact though because people show up. I would like to see them send a caregiver that stays more than 2 or 3 weeks. I am getting tired of repeating myself every 2-3 weeks.

Savella C_1

They come regularly and they know what I need. When I call them, they are there for me.

Charles B_34

My experience has been positive because they take care of me. I like this agency because they're reliable.

Muriel M_2

They can make my life easier by having better-trained employees. I would tell a friend about the workers.

Charles V_6

We appreciate the quality of people. They care and that is very helpful. I would say they try hard to do a good job and accommodate us.

Raymond R_6

Whenever I have to do errands, he is being taken care of by the caregiver at home. I like the flexibility of being able to change dates, and we are happy with the caregiver.

William S_47

They tried to find a caregiver that matched our needs. I would like to see better communication between schedulers and us. Sometimes there is a confusion there.

Michelle H_18

My home health aide has made the experience positive for me. I like the caregiver that I have.

Charles T_11

They could have to get someone to be with me consistently, so I can get to know them, and they get to know me as well as be on time. They don't be hanging with nobody. This morning and Monday last week, I have been needing the caregiver to come. Neither one made it. I called to come in 1 hour early, they didn't, and I needed to have them to take me to the doctors. I suffer from depression and PTSD, as well as blind. I need someone to guide me to the doctor's office and so forth.

Salvatore G_3

They help me with shopping, they know what I need, and they help suggest things. I would recommend Right at Home others because they do everything right, and they are always there and on time.

Kenneth T_2

They make my life easy by taking very good care of me. I don't have anyone to recommended it to.

Judy T_8

It ruined it sent me back in my health, I'm looking for a new caregiver and I have not got one. They act like it's my fault. I would tell my friends the services sucks.

William D_22

I'm in a wheelchair, and they take care of my floors, my bed, and cleans the house. I like that they are here. They are reachable.

John A_40

They have given my wife some help, so she can take care of me. I like that they are very efficient.

Anonymous_7218

They come and help in the kitchen and with laundry. They could be more punctual.

Savella C

They help me get dressed They have been very helpful and work with me.

Wallace J

They help me take care of things I am unable to do. I appreciate that. I like that they always have someone to cover.

Mahalea P

They gave the caregiver an employee of the month award at our home when she spent a lot of time sleeping on the job. We had ongoing issues with people not showing up.

Bobby H_1

They always show up, and they are caring towards him. They always work with me to make sure he has coverage.

Carl S_10

The services were helpful. This agency needs to be better with substituting caregivers.

Anonymous_6847

Someone didn't show up and they called me and told me they didn't have anyone when I was out of town. It had poor communication.

Carlos S

They provide excellent service. I like that they are professional and provide good service.

John B_57

They help me with light housework. John has very compassionate caregivers that take good care of him.

William C_45

The agency has sent us a good sitter. I like that they stay on top of things.

John Henry A

I am getting the services that I asked for. I would recommend this agency because I am satisfied with the services.

Kenneth T_1

They made things positive by scheduling ahead and letting me know when my caregiver will not be coming.

Raymond R_2

They have provided personal care and someone to talk with. The agency has given him a good personal caregiver.

Susan S_60

The caregiver we had couldn't even boil eggs, even though she claimed she could cook. She used our washer and dryer when we didn't ask her to either, and claimed the dishwasher was full when it only held 3 items in it. They need to improve their management and ability to hire good caregivers for me to recommend them more.

Provider Response

William D_17

I am in a wheelchair and she takes care of some of the work around my house, she sweeps and mops, she uses the carpet cleaner. I like the sitters that I have and that they come.

Thad K

They do everything I need them to do. They could probably increase their salaries so they can get better quality workers.

Alford R

They send out good caregiver. They met my needs well.

Anonymous_6290

The agency has done everything for me. I like this agency because they care about me.

Joseph H_16

My husband sits in his recliner most of the time. We are up and have breakfast before the caregivers get here. They are just here in case he needs anything. I had been approved for help for a month and they didn't have any employees to send.

Provider Response

Salvatore G_2

They help me by giving me great caregivers. They are caring and always there.

Romeo C

They are now only giving us services on Tuesdays and Thursdays. They are not able to give me someone on Saturdays. No one wants to work on Saturday.

David G_29

The aide doesn't always do what I need them to do and my partner still has to take a lot of time off work. They need to have better people trained and qualified.

Provider Response

Jackie K_11

Right at Home has made my experience positive by helping me do the things that I cant do for myself. I would recommend Right at Home more if they had better communication.

Harold B_3

They were friendly and my patient knew what to expect. They would get excited about making dinner. I liked that they absolutely found compatible caregivers. If they would like top have anyone to contact me as a reference, I would be happy to talk to them.

Michael C_34

They show up and she will do my laundry. Everything is going well so far, they work with me on things.

Billie C_3

In every way, she is very helpful. They do what they say.

Avanell B

They sent out the nurses and provided supplies. They follow up and they follow through everything.

Margaret S_37

The caregiver is only here a couple of hours, but she is helpful and sweet, and does whatever she is asked. I like that they have been responsive and helpful.

Anonymous_5498

Having them here is fine, it is the not coming that is the problem. Then, when they do come in, sometimes it is weeks between absences. They do not have enough girls to staff me properly.

Provider Response

Anonymous_5355

They drove me to surgery and back. They helped me find someone for my one time need.

Gwendolyn M_3

They help with light house work. They keep me informed of changes.

mlowens200

My aging dad was in need of help doing things around the house and just someone to sit with him to keep him company since I live out of state. They sent him the most caring person that I think I have ever met. She makes my dad laugh and tells him jokes. He loves the days that she is scheduled to come see him. My dad is happy again and has a much better quality of life due to Right at Home! I would recommend them to anyone.