Home Instead - Naples, FL
11181 Health Park Blvd, Naples, FL 34110
(800) 558-0653
Verified Partner
4.8
(14 reviews)
Photos of Home Instead - Naples, FL
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Reviews of Home Instead - Naples, FL in Naples, Florida
Viet Nam veteran
5
|
September 27, 2023
Very professional providers, including daily caregivers who come to our home. If it is ever necessary to change caregiver, someone from the Naples Home Instead staff comes along with the new caregiver and introduces the new person and explains the duties. If we have ever had to request a caregiver replacement it is handled in a very professional manner to both the client and caregiver. The caregivers are punctual, caring and well trained. We have recommended Home Instead to others.
JoanneR
5
|
November 23, 2021
Home Instead provided Care for my husband who had recent hip surgery. I was very comfortable leaving my home knowing a Caregiver would be helping my husband navigate his routine of exercise and meals. The caregivers arrived on time and were just like family! My requests were promptly answered. Thank you, Home Instead, for the peace of mind you gave us during my husband's recuperation!
Trusted Caregiver
5
|
June 18, 2020
Home Instead of Naples has exceeded our expectations for trusted and professional caregiving. The process began from an easy "sign up" to placing the BEST caregiver with our mother who has dementia and is in a Skilled Nursing facility. Home Instead listened to our concerns and some important personality traits of our mother and assigned the VERY best caregiver we could have ever asked for. Not only is Home Instead easy to reach when needed, but our caregiver is courteous, punctual and works well with the other staff members at the facility. She is an angel and truly our lifeline! The Living Room website provided to us is a fabulous way for us to connect in a timely manner to Home Instead about the services being provided our mother and to express any concerns we as a family may have that we'd like addressed. It's an excellent way to keep the lines of communication open. Home Instead is always very responsive to our requests and questions. I would definitely recommend Home Instead of Naples to any family looking for superb personal and VERY professional caregiving for a family member. It'll be the easiest and best decision you'll ever make.
M.Love
5
|
June 20, 2019
We received a very high level of care and compassion from our provider. He became a friend too. Very dependable and always pleasant. Your agency was a dream to work with, very flexible and understanding. We hope to be back in the Fall and you will be our first call. Made our Florida stay very special.
CGrosso
5
|
March 7, 2019
Alison was extremely knowledgeable about the services. However, what was most impressive was the caring nature she had regarding the elderly community.
ShellBK
5
|
February 1, 2019
I would highly recommend Home Instead - Naples. The staff have been very easy to work with and have been accommodating to our requests. Laura has been very responsive. And, importantly, the caregivers have been exceptional! Thanks much!
antonio and ben
5
|
December 27, 2018
Outstanding customer service!! Came out to my home last min on a Friday long holiday weekend, and got care for my father for that weekend, completely lifted my fathers spirits, and mine to know that someone was there just for him!! If your looking for some help, these are the people to call, you just dont find this kind of customer service anymore.
VickyMuse
5
|
November 15, 2018
I couldn’t have asked for any better care of my love one. I was so tired and stressed in the last days, and the caregiver came in and provided not just physical help but so much moral support! I highly recommend this company because they match you with the perfect caregiver you need! Anything I needed HISC would try their best to make it happen. They got back to me right away so I didn’t have to worry and wait! The caregiver, Pat, was always on time and so friendly. She not only cared for my love one, but was so supportive of me as well. I couldn’t have gotten a better person for us. I was a little hesitate at first when I was thinking about getting help in the home, but it truly was the best thing that I ever did! Thank you to HISC for making the experience great!
lisadg
5
|
March 30, 2018
Home Instead is a wonderful company to work with. We have the best caregivers for my grandmother. So glad we found them
Sheila877883
3
|
December 3, 2016
We've not had Home Instead for very long. They have a very young girl -- who has only been working for about 3 or 4 weeks -- and she is not competent for Alzheimer's care. She doesn’t know what to do, and if it gets ugly she takes it very personally. I am probably just going to cancel them. She is very nice, but I don't find her very helpful. She is not able to communicate, and she is too young and inexperienced. I don't think I would get enough benefit from them, but they're very nice to work with, the billing is all in order, and they certainly arrive on time and are very courteous.
Leslie717084
5
|
September 1, 2016
We are with Home Instead Senior Care. The staff cooks, folds laundry, and starts a new batch of laundry. She sees things that need to be done and does them without my even mentioning it. I just think they’re excellent, and if I ever need them again, I will certainly call them.
Reviewer37
5
|
December 31, 2015
Desiree S. is excellent. She is like a sister to my wife.
Susan Wood
5
|
October 14, 2013
Two caregivers from Home Instead Naples took care of my dad over three years until he recently passed. They made his life better every time they were with him - taking him out, helping with mail and calls, sitting by the pool while he "swam". He considered them friends. Honorable people run this franchise.
Terry10
5
|
May 13, 2013
I called Home Instead a few times and the people there were very accommodating on the phone. The agency was also very close by. I was very impressed with who they are and the way that they conduct themselves so I decided to go with them. People in the office are friendly, responsive and quick on their feet. The gal that they send me is outstanding. The follow-up check on her was excellent. We had to change schedules on fairly short notice on a couple of occasions but the agency was very accommodating. It adapts very well to changing situations. The caregiver comes in 2 to 4 times a week depending on what we feel like we need. She assists us with everything non-medical like cleaning, scrapbooking, Facebooking, shopping, cooking and whatever needs to be done. She's not a nurse because we didn't need somebody with nursing skills.
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Services and Amenities of Home Instead - Naples, FL in Naples, Florida
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Naples, FL in Naples, Florida
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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