BrightStar Care Ft. Lauderdale / Pompano Beach E Fort Lauderdale, FL

Debbie L_10

My only issue is with the pharmacy. BrightStar is on top of things and they do come when they say they are coming.

Ray _1

If Betty needed breakfast, they helped. If she needed clothes, they helped. In other words, they didn't refuse to do anything. I would recommend BrightStar Care because they care about meeting the needs of the patients.

Paul S_27

They have made everything go smoothly. I like that they are efficient.

Phyllis _2

They made my aunt's and my life easier. They did exactly what she wanted and tried to accommodate what we asked them to do. They did it with no complaints. I loved the nurse. He was the best ever. He was phenomenal. My aunt is very testy, but he was so great with her. He talked directly to her and never forced anything on her. From what I gathered, they were very friendly. They did what they said they would.

Anonymous_5791

I was sent good caregivers and then some that weren't. Most of the caregivers seemed to want to take care of us.

Jackie C_13

They were flexible since we were unsure what her needs would be. I thought they were very flexible about the scheduling.

Joseph _2

It makes quite a difference. I am an independent person, however, and it bothers me that I even have to have them. I have come to understand that I do need them. They listen to any complaint that I have and take care of it.

Helen W_5

They take me to the doctor. They could keep better track of the times when they come and go.

Miguel M

They have done a great job. She helps me clean the house. I like that they take good care of me.

John P_16

They come in and cook for me. They are constantly in contact with me to tell me about the hurricanes and all that kind of stuff.

Isabela N

If I need the infusion done before the scheduled visit, they will come and do the infusion before the scheduled time. They are always able to schedule my infusion when I need it. I never have any issues and I can always reach someone and it has been great.

Gilberto L

They cook what I want. That's a great thing. I like that they have some good people coming over.

Gleneta (

They've allowed me to focus on my full-time job and have my uncle in his home. I like the professionalism of the office. I like how quick they responded to my request.

Frazier Jr R

I like that she is able to clean for me. I think they do okay based on everything, but I would like them to come earlier if possible.

Robert F_19

They are hard working, but they don't follow through on what I need them to do. I would like them to get smarter staff.

Tracy-Ann L

I didn't have any friends or family to transport me to and from my surgery. The service was convenient. They were on time. I just found them through a Google search. I was recommended by the doctors and assistants to someone who wasn't available. I found BrightStar and talked to one of the representatives and everything worked out well.

Ezra D

They could make my life easier if they would pay attention when I tell them to do something instead of ignoring me and doing what they want. I would recommend them because the owner is very caring.

Jason N

They are very accommodating and flexible with the schedule. My nurse has been dedicated and on point.

Anonymous_4196

They help me by getting me cleaned and washed. They give good care.

Abdul -

The most helpful part of the care is the punctuality and attention my dad. The agency sends the girls out and they are knowledgeable.

Gerald R

It's nice to have somebody come take care of us. They do what they're supposed to. I would like for them to continue to help me with my vitals and medications and they take me shopping. I wish they had their own cars for when they drive me places. They should pay their caregivers better so they don't look for other jobs.

Uda K

They were on time to take care of me. They helped me with my medication and getting me to the doctors. They were very caring and they took good care of me.

Salvatore D

They do light cleaning. It has a big impact on my life. They are upfront.

Anonymous_214

They help me understand the stuff that I don't understand. They don't bother me. My social worker talks with me.

Geroy R

They do the laundry. Since I have been incapable of doing things, they have been helping out with everything. They have been cleaning me up.

Bernard R

They come and do their job, I couldn't ask for more from them. The people they send do their job. They have good employees.

Zev K

They helped me get dressed and do whatever I needed. I thought they were great and I would use them again if my insurance covered them.

Francis S_1

I have less to worry about. He has someone there, so he is less worried. I think the aides could be more engaged with the client.

Seymour R

They help me with grooming and dressing. The aides are good.

Karina D

For a long time I kept saying that I did not need help but I am now just realizing that I needed some help. I love my nurse because she is very personable and nice.

Arnold C

One of the things we were unhappy with was that when they came in, they said they were not maids, they were aides. They didn't want to do any housekeeping, and that's what I need them for. I don't need someone to sit and look at me all day. The girls in the very beginning were very nice and courteous.

Robert _8

They do everything I ask them to do. The caregivers are great. They're very nice.

Jesse J_1

They get me food. I would like them to be on time.

Karen P_10

They were essential. They provided hygiene. The service is wonderful and they response is good.

Wilma T

They help me in the morning with getting dressed. I like that they listen to me.

Sweet S

The nurse's aide has been the most helpful part of the care. I like their communication that they have with me.

Anne D_8

It is helpful because they are warm and caring. I like their people, their billing, and their staff.

Ronald R

They helped with the house work and they were here to be with him if I needed to go to the grocery store. They were also company to me if I needed someone to talk to. The girls were all well trained and knew exactly what to do and they helped me out a lot.

William Henry H

She goes walking with me, cooks for me, and takes me places. I like how they take care of the patients. They take care of their needs.

Michael C_4

They have helped me by being here and giving me someone I can count on. I like the nurses they send here.

Maria D_6

I have had them for a long time and I really like them. I like that they work with the patient.

Pablo I

They clean my house, do my laundry, and other things that are difficult because of my age. She mops the floors and cleans the house. I would like them to provide the person who comes more masks and gloves especially in this situation right now. Sometimes they have gloves.

Luis M_1

They make my life easier by taking care of my health and the nurse takes care of all of my details. When they are not here they still call and check on me. I like that they help me stay alive and they provide quality services.

Anonymous_3417

They could do so much more. The nurse is really nice.

Judy W_16

The caregivers that I have now make life much more bearable for me, and my husband likes them too. They are very nice people to deal with. The aides are nice and good.

Anonymous_1543

My aide has been the most helpful to me. They are always following up with me.

Norman L_3

The most helpful part is all of it. The whole thing helps me get bathed. They help get me off the bed because I can't do it by myself and into my wheelchair. They are at my side for whatever I need. They get me lunch. They are terrific, the staff and the people they send are terrific.

Edward _1

It makes my life better without a doubt. She takes over the physical care of my husband which means I don't have to. I like that they sent us a really great girl.

Thomas _3

I'd like them to be more flexible in what the home health aides are willing to do. They aren't very efficient and some of the aides are lacking.

Marshall B

They come in and clean. They do what they are supposed to do. They do everything they say they will do.

Joseph S_7

They are here and do things that I can't do myself. I like the regularity and their willingness to do whatever I want.

Ozell J_1

The caregivers did well. They were satisfactory because they were willing to work. There were too many changes with the caregivers.

James M_31

They have come through when I needed a substitute aide. Other agencies aren't very good about that. I don't have a problem with them. I like that they're dependable.

Michael G_9

She knows how to take care of me. She is gentle with me. I was not pleased with them before, but the nurses that they gave me this week and last have been one-hundred percent awesome. They are the best. She is professional. That is the main thing.

Anonymous_2802

They have helped me enormously. I would recommend them because the of the aides I have had. They have been outstanding.

Edward S_6

The caregiver that they send me has become a friend that cares about me. They have my best interests at heart. They've been very forthright and honest. The representative is very understanding.

Jack B_2

They give me personal care. They help me and really care about me.

Anthony L_3

When I need them, they are there. I like that when I have a problem, they will take care of it right away.

Anonymous_1663

She helps by taking me to medical appointments. They're courteous, efficient, and helpful.

Marie M_8

They could just let me have the caregiver that I like. I need them to be able to drive, and I'd like them to have a conversation with them because some of them don't talk.

Joyce H

They have never turned any of my requests down. They helped me find a replacement when my gal was gone on vacation. I like the availability of the caregiver that comes. We have the right person. After a little while, we were able to find the perfect connection.

Lester B

At times, they have sent some caregivers that haven't been able to help me. I feel that they should send someone from the office staff to better understand how I am feeling. I have had no problem with talking to the owner about my conditions.

Francisco V

They help him go to the bathroom. He needs help because he is older. They are responsible, and the caregiver that comes most often is great.

Richard V_2

He has only use of his right side, so he can't do anything. He needs to be dressed and showered. I'd like the agency to follow up with the workers to see exactly what they do all day.

Elleen B

The aide has been very good and helpful to my father. They are very responsive. They answer my phone calls right away. They call me if they have any questions. It has been a good relationship because communication is very good.

Thomas S_7

They are just active with him. They are a big help. We have gotten quite comfortable with them. We are very pleased with the girl they send us.

James H_18

It would have been better if he had associates that came over that had no issues with dogs. I have a very friendly dog, but BrightStar couldn't find anyone at the time that was dog friendly. I met the owner of BrightStar, and he was very personable and I had no problem with BrightStar other than that they couldn't provide me with a caregiver who was not afraid of the dog within a short time period. I guess a little more screening to make sure they're okay with animals would be good.

Milton M

He has Parkinson's, so there is not a lot to do. They exercise, walk, dress, bathe, and talk to him. I like that they are competent and friendly. They are clean and take care of my husband. They are honest.

Sheldon N

They listened to him and tended to his needs. They cared about my needs as well. They took care of the big picture. They were very professional, caring, and always available.

Dominique H_1

They should make sure to do their job like they think it's important. It seems like the nurses rush through things.

Harmon W

They are mostly helpful, but there have been some off hours. It's very hard to get aides on Sunday's overnight and it's inconsistent. There are times when caregivers don't show up. The owner tries to do the right thing.

Lyn L

They can be more attentive and active and helpful when it comes down to doing more things that I can't do. We can do more walking and going to parks and stuff. They can be more attentive and help more around the house.

Teresa W_1

The impact was very good. They helped him out by helping him get around. I would like to have more physical care.

Yetta K

The services are helpful with her ADLs, since she is in need of help with that. The services overall are very good. I like the agency because they are responsive, and they try their best to make a good fit with the caregiver to my mothers needs, and they pay attention to the needs of my mother.

Margaret L_4

They help me with transplant purposes. They are very responsive and they listen to me.

Constance M

I am able to get out and go to the grocery store and do a lot of things I otherwise wouldn't be able to do. They are very prompt and caring. I am very impressed with them.

Ximena A

My husband is getting better because he has professional care, and I'm getting better because I get out and go shopping. They are professional, on time, and we haven't had any problems since they started taking care of my husband.

Anonymous_1639

They come for infusion services, and it has helped her tremendously. I think that their scheduling and communication is a little bit off.

Anonymous

They could provide more home health services. The services are okay, but they are not excellent. I guess they can be more efficient.

Ralph L_2

They are doing a good job. There is not anything that is not being done. If there is something more we need, they always comply. They are friendly and they keep you updated. They keep in touch and check up on everybody.

Thomas JR J

They have a lot of respect for me and help me not fall. They help me with my breakfast and the washing. They are pretty good with all that. They are available for me.

Thomas _1

It's really nice to have someone besides myself and my brother with him to talk to and spend time with. I'd have liked more consistency with caregivers in the beginning.

Brittany P

They answer any of my questions or concerns in a timely fashion. They were very attentive to Brittany's daily needs.

Anonymous_927

They are a great help. They provide one-on-one care for them. They need around the clock care, and they do exactly what they're supposed to and keep me from having to worry about it. The provider has been working to fix an issue that we have with the consistent quality of our caregivers.

Anonymous_936

The owner is very responsive. Within two hours, they were able to provide care.

Sheldon K

They have helped me with everything that I need done. The people who they send are very professional.

Gary Z

I would not have survived without the caregivers being there, and they prolonged loved one's life longer than he would have lived otherwise. The woman who came cared and showed an interest in him, and went above and beyond every chance she had to help him. She did everything we asked, even if it wasn't in her job description.

James L_9

I'm not able to have a conversation with my caregivers. Their accents make them difficult to understand. They should do what they are required to do, and they should show up on time.

Larry M_9

The services make my life much easier. They help my husband with a sponge bath. They help with vacuuming and with the garbage. It helps me a lot. I can see the management service is good. They're concerned about how their nurses take care of their patients. Management has good features.

Karen C_7

My nurse is great. She checks up on me and is caring and makes sure that I am comfortable for infusions. She is there to help me all the time. They are incredibly caring and patient.

Ezekiel S

They help relieve a lot of the burden of the care taking, and my father benefits from the care The aide that is assigned is great, very responsible, and compassionate.

Sharon F_2

He looked forward to the caregivers coming over. He would laugh a lot with the caregivers. I would tell them that they provide care towards to the patient and professional caregivers.

Artist W

They help get rid of my stress. I like that they are very prompt, courteous, and seem to care about their clients.

Walter H_1

I look forward to them coming. They interact with my husband as far as ADL skills and they're kind. They have an overall knowledge of what's going on. They're very efficient. They show up on time and are very good with the skills.

John F_1

They help by being there for his daily needs. They're professional and on time. They're always available when I call them.

Gary C_1

They get me all washed up and everything. They are very particular about that. Sometimes I get really good aides, and then sometimes the aides are foreigners, like Jamaicans and others. They act like they don't know what I'm talking about or which colored socks I want even though I specifically say the yellow socks. My doctor color-assigned things for me, so I asked for yellow socks and she asked which socks I was talking about.

Toni P

The caregiver is wonderful. Just having the compassionate care puts him at ease. There is someone who is familiar with him all the time. It helps make him calm. The people who came out to the house to do the initial interview were very kind and caring. From the inception they have been very kind.

Virgina P

Somebody comes, and I have the confidence that they are going to take care of my husband for the two hours they are here. Every time that I call, have a question, or some of the caregivers don't come in and they replace it, they answer me and are very understanding with whatever I need.

Anthony B_4

They need to provide more services, like physical therapy. They could provide more services.

Irma F

We have the nurses here as well. There's not much they can do anymore because he is just taking water from a spoon and he is declining. I couldn't do what they're doing. I've found that everybody works well with my son.

Emily

There should be the same caregiver coming to the client. Based on the schedule, there is always a new caregiver and the client doesn't always connect with that person. The client would like consistency.

Holly B

They do what I would have had to do otherwise. They provide me with someone with expertise. They could make me be more aware of what they provide and when the caregivers will be here.

Meryl M

They could have tried to provide me with the hours that I needed. There was a time when a caregiver came to bathe my husband, but the agency wouldn't let the caregiver leave until their three hour shift was up, so the caregiver just sat there for the rest of the time.

Eddie G

I would like the caregivers for at least ten hours a week. They are doing okay and I am satisfied with them.

Scott M

I know that my loved one is being checked on frequently. His blood-pressure is under control and he is taking his medications. I don't know what they could do better, but I haven't seen a 10 yet. This is my first experience with in-home help.

Mary F

Someone was always there to do things for me. I was very pleased with the service because they kept their appointments.

Monika L

It has a positive impact because it helps me with my daily care. The qualifications for the aids need sot be higher. I can talk to the nurse and they give me some input about certain situations.

Frank F

I can't care for him, and it helps. It makes me feel very good. Some aides are better than others. The one he has now is excellent, she's unbelievable. She brings food for him, walks him, showers him, and she's constantly with him. She constantly engages in conversation with him.

Kevin O_2

They show up on time and they never miss my loved one's shots. They have excellent caregivers and they're doing a really good job.

Marion G

The caregiver is very helpful. I'm happy with the service.

Sean P_1

Obviously I needed treatment, and without it, I wouldn't be able to walk. They would reach out if there was a problem, and we could talk with the coordinator and he would come out.

William R_1

I don't get around much anymore, but they take me out for a walk and to do my exercises. Some caregivers are really good, and some are just starting out. But some are really good.

Helen O

They have helped the most by providing me with the services I needed and by following through when there was a problem and correcting it. I would say they are very conscientious and they follow through with whatever needs to be done.

Earl R

That they were on time, caring, intelligent, and engaged both my father and mother in conversation. I was able to trust that my father was being taken of so I could go out.

Wallace S

If there are ever any sort of issues with caregivers, they will quickly change out with a better caregiver that fits. I know that my father is in good hands with BrightStar Care.

Edmond R

Our caregiver helps whenever my husband needs help with. They help by giving him a bath.

Theodore F

They do a good job. I would tell a friend that they take care of me and my wife. They also make good meals. The provider was helping me shower, and they helped me clean my body really well. They made the lunch I wanted, and then they gave me a neck rub.

Janet L

They are very attentive to my problems to resolve any issues I have. It's given me a life again because they have somebody here to stay with my dad, so I can volunteer at a medical facility that I enjoy.

Harvey S

They don't get my medicine on time. I have two prescriptions that are two weeks behind and last week they only gave enough medications for one week instead of two weeks.

Fulton M

They are very good. I have faith in them. I have used BrightStar Care a couple times in the past when they helped me out of some trouble. I have a lot of faith in the president of BrightStar Care.

Jerry S_5

BrightStar Care has been responsive, attentive, and overall very good. They have done everything I could ask. I can actually leave the house for an hour at a time because of the services from BrightStar Care.

Reynaldo R

The caregivers from BrightStar Care were excellent and they did what they said they would do. I needed BrightStar Care to be here, and they made the whole care process a lot easier.

Frederick V_1

I am very happy with BrightStar Care and the office treats me as good as my aid does. I cannot thank BrightStar Care enough for what they do and how they treat their employees. The manager and I are on a first name basis.

Edward R_1

I would tell a friend that BrightStar Care cares about me and they are dependable. BrightStar Care has helped me with things that I can't do.

Ralph J_3

I would tell a friend that BrightStar Care has great care and that they are punctual, which I really appreciate. BrightStar Care has made my life easier by helping do things for me, and it makes me very happy.

George R_2

BrightStar Care has excellent aides who are very compassionate and caring. BrightStar Care makes my life much easier because they help with my loved one's needs, like showering, cooking, and cleaning. They are very compassionate.

Elaine H

BrightStar Care is informative and helpful. BrightStar Care provides nursing care for my grandmother.

Privatepatient

They sent me a caregiver who was so nice and caring. I was happy and well taken care of. AThey also had a nurse check in on me each week. Very nice people