Right at Home Middle Connecticut

Beth K_8

They help the most with help in the shower. She adores Jessica. I like that they are consistent. It's the same person each week. She is nice and caring. My mother likes her.

Susan W_20

They go grocery shopping for me. I am by myself and I like how they work.

Anonymous_1711708786

Everything has been great. She drove my care to Milford with us in it for an appointment. They are very courteous and remember who you are and the things you have said. They are polite, and they try to work with you. If that is not a good day, they will try to find someone for a different day.

John "Jack" S_3

It helps because they kind of take over and help him with his daily activities. I like their communication, customer service and the workers are phenomenal. I trust them in my home and haven't had a complaint since we started.

Jeffrey B_8

They have helped the most by providing really good aide and help. I would recommend them because they have just been really easy to work with and helpful with billing insurance.

Don M_12

I think the quality of the aid has been very high. I like the staff because they respond right away.

Cathy M_15

They just make sure that someone is with my mom. They've been very reliable and they keep me informed.

Anonymous_7623

It has allowed me to be out of the house. My husband is fine for an hour or two. I like the owner, she came out to the house and first thought about hiring aides. I just liked her way of thinking about things and looking at things. I really liked the aides.

Mary J_51

They do a lot of activities with him. I like the service and their employees.

Jean H_19

The staff is just wonderful. One thing I would tell a friend is that the service is friendly.

Nancy W_33

Having somebody there is very helpful. I like the caregivers they have provided.

Lynne R_4

It gives me freedom of mind that he's taken care of. We really like our caregiver, and the scheduler has been accommodating and easy to work with.

Judith H_4

This girl I have now knows her business and does what she needs to do. The girl I got now doesn't need improvement.

Sharon B_38

They do one day a week for 4 hours. She helps with putting up the dishes. I like Joslyn a lot.

Betty D_17

I am very happy with being able to call. Anytime I call, I do not get a recording but a person. They could look and see what has to be done, even if I don't mention it.

Ensey M

Some of the chores Jessica does, I can't do anymore. Jessica is always on time and pretty good at what she does.

Kurt S_1

They are flexible with scheduling. They should improve consistency among the aides, so they can provide the same level of care.

Megeara R

It frees us up, so we can get things done. We feel very comfortable knowing my mom is cared for. They're very responsive any time we have a change request in the schedule. They work really hard to get us the type of care that my mother needs right now.

Kenneth D_8

They help with the daily errands, chores, and driving him where he needs to go. They try really hard to match the needs of the client with the caregivers.

Mary W_38

I have a wonderful home helper aide. I would like them to see higher, more competent staff, not the aides but the business staff.

Anonymous_7213

They take me to the store and to the bank. The caregiver has everything going for her.

Michael B_51

Answered any questions I have. They go above and beyond. They are always there and just a phone call away. The owner will get on the phone. They give personal attention.

Sandra S_21

The most helpful thing has been aiding him in doing things prior to breaking a limb. I like that they have easy communication.

Gabriella R

It was great for me because I didn't have to worry. They were very accommodating.

Jay G_3

They have helped me with 24/7 care. I would recommend them for the aides.

Renee Z_1

They have been very helpful. It is helpful to know that someone is there to give me a hand. I like everything. They have done nothing wrong.

Trish K_1

Sandra is consistent with her care and is amazing. She is reliable and dependable. They have very clear communication, and always provide a backup person if someone calls out. They also let us know if someone isn't coming.

Anonymous_6496

They help with morning chores, getting the clients' shower done, etc. Dealing with the representative of the company has been very helpful.

Patrica (

I feel comfortable knowing that they are there to watch her. They helped out whenever I had to change hours because I had to go from hourly to 24/7 care.

Judy W_20

They have helped by being able to do the things I can't do anymore. The assistance I have is excellent.

Paula B_13

She has made it positive with her friendliness and willingness to help. I like that they are very flexible.

Sheila Z

The agency hasn't done much, but the caregiver has helped me shower. I like their whole get-up.

Andrea S_15

They have helped the most being acceptable and flexible. The first two caregivers were too young so they found two caregivers that were closer to my mother's age. Right at Home came through and worked for me. They scrambled to find somebody to help.

Henry V_1

Some people that come should not be taking care of people. The caretaker I got right now is exponential.

Marjorie S_6

Being there, and they show that they care. They help me everything, and they love to talk to me.

Dominic S

The caregiver does exactly what I need her to do in the time allotted. The caregiver is a very pleasant lady and helps me a lot.

Linda S_52

They have all been helpful. They help me by sitting with me and making sure I am okay. I really like that they are prompt and courteous.

Patricia D_21

I have nothing negative to say. When I needed someone, they were quick to respond. The cost was just too much for us for twice a week of care. Right at Home - Wallingford, CT was absolutely wonderful, very efficient, pleasant, and they were all trained very nicely.

Linda P_18

They provided the right caregivers and they always listened to me when I call. They were always attentive and met our entire family's needs. I have had excellent caregivers and I have been blessed with Right at Home. They went above and beyond for my father.

Deborah E_3

I sometimes have nothing for the caregiver to do. I get phone calls if someone cannot make it.

Henrietta F_2

They could make my life easier by getting my long term care insurance to be more cooperative so I can get into it. I would tell a friend that they seem to be efficient and on top of things.

Eve H

It has been very good. They have been taking care of my mother so I am not constantly worrying about her. They would need to have better communication when there is a new caregiver.

Charles S_22

They could make my life easier by being a little more careful when selecting who comes to help me. I'm very satisfied with their services. The people that are coming here, the caregivers, have been great in working with me.

Elizabeth O_3

We would not be able to do it without them here. She is here 24/7, and I live away and work. She has allowed them to stay in their home. My favorite thing is our caregiver, she is just wonderful.

Judith G_5

If I need anything they are right there. They are cooperating. They say the right things. They are good people.

Liz L_1

We have 24 hour care, so they live with my loved one. The caregiver is very good but he's very young. He's trying to communicate a little more. There isn't as much companionship because the caregiver is young and the client is in his 90's. They're very attentive. We've used them for probably seven years now between my mom and dad and have never felt the need to go anywhere else. There can be a learning curve, but they're very amiable to our needs for the most part.

Colette S

My daily life as it is now, she stays with me 7 days a week. They keep in contact with their clients and caregivers that are under their care. Which I was surprised, a lot of agencies don't keep that contact, I like that and like to see that. That's not an all inclusive type statement because they come and go with the maturity of the aids.

Elizabeth O_2

My mom wouldn't be able to stay at home without her caregiver. I like the caregiver. We lucked out and got a wonderful caregiver. I also like that they have a nurse that does a checkup once a month.

John C_37

They make him get out of bed and exercise. His caregivers cater to him wonderfully! I would recommend them to anybody.

Joy F_1

They help me by getting certain things done that I am not able to do. I like that they are flexible.

Marcelle L

These services give me and my family members a break every once in a while. I would recommend this company because their care provided is quality and they make us feel comfortable.

Lou N_1

The caregiver makes a night and day difference for us. The caregiver provided exceptional care and an all around good service. I like that they are flexible with changes in the schedule. The person that we talk to with scheduling is wonderful.

Kim C_8

I felt comfortable with them being alone with my mother. If they had more employees, the services would have been better.

Karen G_16

The agency could have made things less expensive. But I can't think of anything else. I liked how they vetted the employees better than some other agencies that I had. Their supervisor stayed in close contact with you as well.

Sherman B_1

I am also handicapped so it is a necessity. I love the girl they sent us.

Joan P_5

My caregiver attends to my needs. I find Marcie to be a good caregiver.

Judy C_8

They have been a tremendous help to us, the caregiver goes above and beyond. I like that they sent us an exceptional caregiver.

Gayle P_4

They help me with the house work and they are good companions. I get good care from them.

Charles S_16

I've liked the level of care that we get from them. I couldn't manage without them. It makes it, so I'm free to go out and go to the bank and grocery store. I like that as our needs change and the days we need caregivers change, they've been able to provide care and are flexible.

Anonymous_3979

It is helpful to have that three-hour block but I only wish that I could divide up the hours because they don't have a lot to do in three hours. They just supply me with caregivers to care for my father.

Anonymous_3442

I don't need someone to come and sit with my mom. I can do that myself. They need to improve on training the caregivers better. I expect a CNA to know how to put a pamper on and how to sit them up in bed.

Ruth M_12

The quality of the people that they are hiring could be better. Their screening for people that are well trained could have been better. They needed to be able to quickly find someone to care for my mother over the weekend. A lot of the people weren't certified as CNAs or PTAs. They seem like a very professional organization, but a lot of people weren't certified.

Provider Response

Elaine G_1

She does what she's asked to do. My son in law likes it. They're very pleasant.

Roseann R

My sister and I can work and go on vacation. We don't have to worry. It keeps my mom home. Whoever does this work deserves a huge salary. We were able to go out of town for a while. The can improve the quality of the people. Happy was leaving and we were scared about who they were going to send. They were going to send a fill in that we had before, she had fallen asleep on the couch. She didn't do much.

Diane G_5

They are there 24/7 so they help a lot. He's still alive.

William D_4

They helped me to actually have a life. I liked that their service was very good.

Anonymous_3054

We only use them every other week, but it is still helpful. I like that they are very responsible and responsive to our needs.

Rosemary M_5

They make my day pleasant. The people are very nice and cordial. I'm 90, so I can't go anywhere unless someone takes me. I'm very satisfied with their help and the people they send to work with me.

Diana M_13

They help the most by being here and being ready to help her get off the chair. The lady is really good. I think they are doing well. I am not here, but when I am here, it is good. I think they are really compassionate with the needs she has.

Diane M_18

They are only here twice a week, but the girl that comes is very good with him. They are flexible, easy to get a hold of, and they understand my father's needs.

George L_6

It has been positive because they are doing a good job caring for my mom. I like that they are quick to respond calls.

Charles Z

I like that I don't have to be there with my loved one because of the services. Every issue I've had has been solved by the agency, and they found me a good caregiver. They do what they say they will do.

Diana R_3

They have helped me the most with bathing and taking care of her. They could stop having so many call-outs.

Joseph R_9

They made him do the exercises, but not rudely. They would not brush him off. They were very efficient and pleasant.

Kathy R_3

We know that my aunt is difficult to deal with, but they give us peace of mind that she is able to stay in her home with someone there all the time. They are easy to work with, and they follow up with everything. They tell us if the caregiver is getting time off. They are very efficient.

Lulea A

They didn't have the staff, they kept changing out and making promises they couldn't keep. It was confusing. I would like to see their honesty improved.

Provider Response

Sharon W_8

I have to work and leave my mother here alone, and it is nice knowing someone is here with her. I have been happy with the individual who comes to my house. I like that I have the same person for nearly two years, which is rare in this kind of job.

Robin B_2

They assist her to be able to help her stand up by herself. I like the aides that come to the house.

Client4

The caregiver at Right at Home is very friendly, and very willing to work. It was very quick in giving us a caregiver.

Ted11

We hired Right at Home for my dad. My dad’s situation changed suddenly and we needed instant care. We were impressed with the people we interviewed. They were able to step up within 24 hours and provide somebody to help us. They’re doing 24-hour care seven days a week. We have one live-in caregiver. She is working very well. She does basic ADL, light housekeeping and most importantly keeping my dad on tasks because of his dementia. She basically keeps him safe. His health has gotten better, so he is able to do more and more, and so what she has to do is basically just monitor him. We’re very satisfied.

M.J. Angelo

A very kind, caring individual who listened to my concerns. He took notes and took the time to offer feedback and suggestions. Easy to speak with. He was truly interested in matching the best caregiver with my mother's needs.

Rosemari1

Celina of RAH is an efficient caring young woman. She arrives promptly each morning, greets you with a smile and proceeds to meet your needs. She is perceptive without being intrusive. She has helped me to become more relaxed about my current state of health. She has helped me also to be upbeat!