Home Instead - Denver North

John Bradford

Agency provides 8 hour night care for client. One person walks 20 minutes to our house 5 nights a week and two others come for one night only each week. All arrive on time and remain with client while wife sleeps upstairs to maintain energy for daytime care of client. Client is supervised for going to the bathroom and for using his CPAP during the night. All are alert and responsive to client's needs, which are minimal as described.

Lynne Litzau

My mother loves having her caregiver Fedline come on Mondays and Fridays. Fedline is always on time and takes the best care of my mother. She always has a smile and takes care of whatever Mom needs taken care of. Thank yiu, Fedline!

arcue

They have great communication. They always provide someone for the day and will let you know if there is a change. Providers are friendly knowledgeable and hardworking,

Daughter CO

Caycee and Debra both take care of my mother for 16 hours per week. It takes the stress off of family knowing she will be helped in her daily tasks with care and compassion.

Provider Response

Nanci S.

My Mom's care provider, Ginnie, is always on time and eager to be of assistance. At first my Mom did not like anyone coming to her house, and there was little for them to do other than walk her dog and help with laundry. Once Ginnie started coming more frequently (at first she was only scheduled for one day a week), my Mom finally has accepted the fact that she needs help if she wants to remain at home. She will be 95 years old in September. Ginnie is an exceptional care provider who goes above and beyond and anticipates whatever help is needed. She takes initiative and puts my Mom's mind at ease when she is having any issues. She understands how my Mom is feeling each day. My Mom really likes Ginnie and looks forward to her coming over to the house. Also, whenever I have emailed Home Instead about any schedule changes or requests, they have promptly emailed me back and they have been able to honor our requests. Nanci S.

TG Sr

I would like to say a few words of praise about my caregiver, Susan, who has been with me for approximately four years. Susan originally cared for my wife for several years before she passed away. She was very kind and compassionate in everything she did, and her professional skills were above reproach. She always went above and beyond just the basics, and my entire family felt very confident having their mother, my wife, in her care. We were most fortunate to have then been able to retain Susan as my own caregiver. She has continued to exhibit the personal care and concern that she showed my wife. Although Susan has many admirable qualities, what I appreciate most about her is her ability to make me feel cared for as a person, not just as a client. Even when I doze off for a nap, I have the feeling that she is overseeing me and making sure I am comfortable. I consider myself to be extremely fortunate to have Susan as my caregiver. Words cannot express my gratitude. Sincerely, Theodore

Provider Response

Sally-Larry

Sally and Larry would like to recognize Martha A. for the amazing job she has done for us over the years. She is kind, caring, professional and reliable. She works Monday and Wednesday, 9am - 2 pm, and has stayed longer when needed and has been extremely helpful in their everyday lives. They have only had Virginia for a couple of months, but she seems to be working out well, too. Reliable and helpful! She works on Friday, 9am - 2 pm. In the office we would like to recognize Mary, Sarah, Pamela and Michele. They have been great with any needs we have needed. Changing schedules, working hard to find extra aides when needed, billing questions, etc. As their POA it is hard to take care of two elderly people and also work full-time. I am blessed to have your help to keep them in their beautiful independent living apartment.

Provider Response

Barbara in Lakewood

Home Instead Care Pros have been consistently blessing my life with assisted care for over a year. Recently this excellent care has been provided most frequently by Yuliya and Mathilda and Loalee. These and other Care Pros are wonderful listeners who connect in friendly, upbeat and respectful conversation and work hard to please me in preparing meals and completing my task lists. What a great home care provider!

Provider Response

LinS

Regardless of WHY you need someone other than yourself to come in for some time to care for your loved ones (appointments, uninterrupted business time, exercise or lunch with friends... anything where "mom" cannot go), HomeInstead is a wonderful assistance... good for Mom and good for me. Our two regular caregivers, Kelly and Jenny, who come for a total of 12 hours a week are incredible - brightening her day with conversation and loving care while keeping her both physically safe and healthy (well- fed and other physical assistance - walking and toileting) in my absence). Both Kelly and Jenny, as well as administrative staff including Mary who has come to the house, and Pam who graciously assists any time changes I must request, are very professional but also warm and joyful. It has made our lives enriched for the last 18 months or so and we hope to continue this for Mom's lifetime!

Provider Response

S Shober

Home Instead has been a godsend for our family. My mother has dementia and is fighting leaving her home for an assisted living community. Mom was very resistant to Home Instead visits at first, but she loves her caregivers from Home Instead. Rebekah, Mathilda, Bente and Sarah help us every day with every facet of our mother's care that we have needed: doctor visits, bank visits, errands - you name it. The caregivers provide companionship for Mom that is sorely needed. Barbara and Mary in the office are easy to work with and convey information that the caregivers need to know on a timely basis. They tailor Mom's care around her specific risk profile given her dementia history. Home Instead is giving mom a quality of life in the house she shared with our Dad that would be impossible without their help. We are grateful for this life-changing service. Thank you Home Instead.

Provider Response

Kabcal

We have been very fortunate with the service we've received from Home Instead. Our primary caregiver, Erica has established a very caring relationship with my elderly father. It's almost like she has become one of the family. We've also been fortunate to have Sheri come when Erica isn't available and she doesn't miss a beat. Mary, our care manager has also been very communicative and makes sure that all of our needs are met. We are very happy with Home Instead and I confidently recommend their services to anyone who is in need of home care.

Provider Response

SusanLB

We have had Home Instead support for our mother for the past several months, as well as for our father previously. Home Instead aides are excellent at providing home support and companionship! The aides have all been very kind, trustworthy, and always on time! Our Care Manager, Mary R., is excellent at coordinating the care. And our current caregivers, Debbie M., Michel R., and Stephanie R., provide wonderful companionship and support. Debbie could be a sister to our mom, Michel brings a smile to our mom’s face, and Stephanie always steps in to help wherever needed. We love them all! We have a great team, coordinated by an excellent company.

Marlene Eckert

Everything is good, my caregiver is excellent providing me for all my needs

Provider Response

Linda Lyle

We Had night time caregivers for approximately 5 weeks after my husband's stroke. Home Instead sent excellent caregivers who met all of our needs. They always arrived on time and were friendly and caring. We definitely recommend HomeInstead.

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DaDe

My mother has sundowners dementia and it was getting harder for my family to take turns helping my mother in the evenings. We reached out to Home Instead and they have been wonderful from day one. The office staff is amazing and very helpful. The care givers, especially, Leticia, Carolyn and Cat have been amazing with my mom. They cook dinners together, go for walks, watch movies, do puzzles and games, and some light cleaning. Home Instead does reviews with my mom and us as her condition gets worse and her needs increase to help make sure they are doing everything they can to help my mom. So very grateful for Home Instead!!

Provider Response

JoWiSc

The office staff and caregivers at Home Instead have been great to work with and have given my mom wonderful care! We have really appreciated the care and service they have provided, and I know my mom feels the same. The caregivers are always on time, extremely patient, well trained, careful, innovative in the activities they conduct with my mom, and do a good job communicating with us.

Provider Response

MayorGretchen

Home Instead has been assisting me since my hip replacement in 2015. They have continued to help me with household chores, including laundry, cooking, and shopping. I have been very pleased with their care. 7 weeks ago I had knee replacement surgery. Home Instead provided 24/7 care with skill and thoughtfulness; specifically, Kristy, Yuliya, Rocio, and Victoria. This has been a rough recovery and I would not be as far along without them. I will continue to use Home Instead as needed during my lifetime.

Provider Response

shebear

When we decided we needed to start in-home care for my parents, it was overwhelming. The professionals at Home Instead were caring and easy to communicate with. They offered clear and quick answers to our questions and they were able to be helpful with navigating how to access our long-term care insurance. The caregivers have all been willing to go the extra mile to take care of my parent's needs. The caregivers help with showering, dressing, getting meals. Without this service, my parents would not be able to live in their home. We have been more than pleased with the service and would highly recommend Home Instead.

Provider Response

ezeiner

Home Instead continues to be a trusted support system for our family. Caring, dedicated, selfless. The staff is amazing!

Theresa G

Home Instead has been helping with our mom for a littler over a year. We had tried other senior care services, but the result were unsatisfactory. Our moms caregiver, Jan has been a tremendous help. She has always arrived on time for her 7am shift, she helps with showers, meals, and reminders to take meds. On good weather days to gets mom out on her scooter for fresh air. Jan is kind, friendly, happy. She works hard, communicates well with us, and always has our moms well being her top priority.

Nancye Geri

Crystal has been a favorite helper for many months now and she remembers what I need help with and I don't have to remind her. She knows how to help me with my oxygen and gets me into the car with the help I need, and is a careful driver. I need special help getting into the car and she does it so well and then takes notes for me when I visit the doctors I need to see. She is always on time and cheerful. Almost like a second daughter to me and I hope she will continue to help me. Nancye Gerding Also I have been pleased with the agency if I needed to make any time changes, etc.

J - Y

My mom absolutely loves Valerie. Valerie engages my mom with painting, books, platings card games, and even has helped her to try to sew again. Valerie is the next best thing to me (if I wasn’t working and doing chores!) I am so glad we found her!

Jan Snowberg

Compassionate home care workers who like to help and assist dementia patients and their families.

Schalk Family

My father and step-mother were starting to required more and more assistance. I contacted Home Instead and they were so helpful. We had many ups and downs with my step-mother who has alzheimers. The office staff and caregivers were amazing. When I felt lost, they were always there to help guide me. Our caregivers were so always willing to help with whatever our needs were at the time. We recently had to place my step-mother in a skilled nursing facility. My father will start requiring assistance soon and I will, with no question, request care from Home Instead - Denver North.

LynneWesenberg

Home Instead was a valuable resource for us in keeping our mom in her home for the past two years. The caregivers were wonderful and the staff was always helpful. They were easy to work with and we could not have managed this long without them! Though we made the tough decision to move mom to an assisted living as her dementia had progressed, up until the day before, Home Instead caregivers were there for us. Cannot thank them enough and recommend them to anyone needing home help!

M. Rose

I have used Home Instead's services since 2017 for two of my elderly aunts who did not have children, but wanted to remain at home. I am very pleased with the excellent care and selfless service provided by the caregivers. My aunts developed close relationships with their caregivers, and grew to really depend on them for their wellbeing. I was there for many of the interactions of the caregivers with my aunts and saw how compassionate and patient the caregivers were. This made me feel very at ease. The office staff were also incredibly compassionate and worked tirelessly to respond to any special requests or changes that I needed, especially when my aunts were both nearing the end of their lives and needed more round-the-clock care. I recommend Home Instead to everyone that I know that needs care for there elderly loved one.

Gail Zink

Home Instead had been a lifesaver. Our loved one lives In Denver and we live 3 hrs round trip from him. We still take him to important doctors appointments but the care giver takes him to others. He really likes his caregiver and that really helps us. Home Instead had been great to work with. Keeps in touch with us about changes and issues. We haven’t a problem with anything. They’re just great.

memberfamily

Both office staff and care workers have been wonderful.

MoyraIK

Home Instead has given me tremendous peace of mind knowing that compassionate and reliable help for my mom is there every day. I live in another state and I can easily stay in touch with the team. They are thoughtful, caring and supportive. I never feel like I can't ask for something - they are super helpful. I so appreciate the support and genuine caring for my mom.

Gimitz

I hired Home Instead to provide 24 care for my 95 year old mother so that we would have time to figure out our long term options. They were so friendly and easy to work with. They were able to accommodate the short notice that we needed someone right away to stay with my Mom. The caregivers were always on time and never missed a shift. We had many different caregivers and my Mom enjoyed all of them. Some were more willing to jump in while others were more tentative. This is an expensive way to care for a loved one but I knew they would be there if they were needed.

Lreaves

I appreciate the quick response to requests and issues. My mom wasn’t sure and very hesitant when she started her care with Home Instead. The staff was very reassuring and worked diligently to reassure our family and my mom that they could deal with our Family’s needs. Through actions, communications and regular timely updates, I feel good about my moms care.Every team member I have interacted with has been professional and always willing to help. The fact that mom can stay in her home safely with COVID-19 looming, is a godsend. Home Instead has taken every possible precaution to assure my mom stays safe by updating protocols to incorporate CDC guidelines and mandates.Home Instead is caring for the most precious people who are at greatest risk to COVID-19. I applaud their efforts!!

Blynne

My husband came home from the hospital just before Covid-19 closed the doors of nursing homes to relatives. He was very sick, but I couldn't stand the idea of his being left in a nursing home without me being able to visit him. Home Instead provided excellent care-givers during those first couple of weeks. They took great care of him and taught me how to take care of him as well. Four months later he is up and walking with a walker, able to feed himself and help in small ways with his own care. I still have caregiver help three times a week to give myself a break and to help me with home care. The caregivers assigned have always been exactly what we needed at each step-in his recovery. I'm so grateful Home Instead has been and will continue to be here for us as we travel this difficult road.

GrayRules

We started with Home Instead on January 1st this year and have had a wonderful experience with the caregivers especially during this uncertain and difficult time with the stay at home order and social distancing. My mother, age 92, lives in an independent facility but needs help with dressing, etc.. I usually spend 3 afternoons a week with her. Previous company used had been unreliable with scheduling and billing to Long term care insurance and I was determined to make a change for 2020 so started looking in November. The professionalism, caring and thoughtfulness the HI caregivers have extended to my mom has truly been a godsend for both of us at time. Since I have not been able to be with Mom since March 16 the caregivers have been so helpful meeting me in front of the building before or during their shifts so I can give various things to her like groceries, prescriptions. They have brought her flowers to cheer her up, helped her use the GrandPad to connect with relatives out of state and been thoughtful companions for her doing puzzles, playing music, watching funny videos on the computer. In the the short 4 months we have been with HI it has been a comfort and a relief to me to have such nice caregivers and a reliable company.....even with the billing!

noel n

The care giver is a perfect fit for my loved one. She is compassionate, caring and resourceful. Home Instead does a good job of matching caregivers with clients. We have used their services before and have always been very satisfied!

Judy 123

All of the caregivers who took care of my husband were kind, gentle and understanding of his needs and mine. Each one somehow understood what was needed and how to quickly do that. Every one of the caregivers took care to protect his privacy when possible and mine all the time. We were fortunate to set up the services of Home Instead before leaving the hospital. From the very first day to the last day, we had perfect people. All of the caregivers were outstanding. Barbara did an amazing job and the schedulers were all super. Everyone arrived on time and transferred care to each other quickly. We could not have been more pleased. Thank you Home Instead for helping my husband to a quick recovery.

GoodCare

Our experience with Home Instead was good. There are some very caring people that worked there. I think it was recommended to us. We chose them because basically we thought that that might meet our needs that time. They just provided care, companion service and just kept an eye on my mom and did some light housing things. We did talk with them about non smokers and they did their best to accommodate us with the resources that they had. We worked through that so it was okay. They were good.

Provider Response

Jocelyn C.

We were in a situation where mom needed 24-hour care. My only challenge was the price, but thankfully we were able to utilize Home Instead for about 4 weeks. It went really well. Everyone that came was very attentive to her, kind, listens to her like a friend, someone who looks after her when we couldn't be there 24 hours. We were very grateful and it all worked out good. We could trust someone we didn't know with our mom. And thankfully it all went very well. A lot of different people came. At times it was hard to get used to, but when mom got to know them they would be back again, and she would know who they were. We actually hated to have to end this service. We ran out of money. We had to find a more permanent option for our family's financial situation. But during the time we had, the crisis we were going through, they were a godsend to us for sure. My brother-in-law's family found Home Instead. We didn't have any trouble at all. We're happy with it.

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Lee

I just picked Home Instead from a phone book but they provide very good service. They help my spouse with all of her household duties. The caregivers are terrific. We love them! I would recommend them to those who are looking for an in home care agency.

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Eileen

I had good experience with Home Instead before so I just try to use them again. I use a walker because I’m a fall risk. They stay with me and they also do lighthouse work. My caregiver is excellent. I have been lucky enough to have the same one all the time, I don't like changing around. I have Karen on a regular schedule for four hours a day right now. So far, everything is working out just fine.

Provider Response

Jerri Bost

I was calling different agencies and talking to whoever was in charge. I just didn't feel comfortable talking to these people even though I'm sure they were well qualified. I didn't feel a connection. But when I talked to people at Home Instead, I felt a real good connection with them. These are the kind of people I would like to have giving me a caregiver because I did have a good rapport with them and I felt comfortable with the person I'm talking to. I liked what I heard that's why I decided to stay with them. Carol is my caregiver. She comes twice a week, Wednesday morning and Saturday afternoon for about three hours each time. She provides me with just standard help mostly housekeeping duties and transportation. She cleans the bathroom and kitchen, mops the floor, vacuums, sometimes picks up medicine to Kaiser clinic and takes me to appointments or shopping. She is wonderful! I love her. She's very helpful, always ask me what things I want done and she'll do whatever. I sometimes do a list and she'll go through the list and do what I put on the list. She's good-natured. We have a good rapport and seems to have many of the same values and interests so I enjoy her come and visit me twice a week. I'm very happy with Home Instead and I'm glad I found them.

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Anonymous

I chose Home Instead through a recommendation. I've been using them for about 11 months now. They provide home care because I can't bathe on my own and do other stuff. Like today, they took me to the doctor. I have four different caregivers. They just do excellent care. They're timely. Billing and scheduling is excellent too. I will also recommend them to others.

Provider Response

-Carri

I had Home Instead come in one day a week because I had surgery on my back, been in rehab and had been home bound. They're wonderful. Renee, my caregiver is just fabulous. She's here four hours every Tuesday morning. I've had her the whole time and it’s perfect. While she's here in the house, I take a shower that way if something happens, someone's here. After I'm done with the shower, she cleans the bathroom. She also changes my bed, washes the clothes, dusts, vacuums floors, cleans the kitchen and takes out the garbage. I have stuff on the garage on the shelf that I can use as a pantry and she brings in whatever I need. She is work, work, work all the time. I have a list of what needed to be done and “Oh my Gosh!” My bed is changed or the kitchen is tidy already. Plus, she is just a great gal. That makes it even better because she is pleasant to have in my house. When she leaves, I feel so good because everything has been done and my house looks great. I've known about Home Instead for years and talked about how they background checked everybody. When I needed somebody I know exactly where to go. It was just easy to pick a home care provider. I knew they were a good company and I knew they were great people. Kurt is just wonderful. He is such a caring man. Billing is very easy too. They email me my bill and I pay my bills online. I'm lucky to have them. They have been a Godsend to me. They're a blessing.

Provider Response

Marla

Home Instead is very good. I have basically the same two caregivers for Pat. She is a stroke victim and is bedridden now. They're very consistent, are good with her and do everything that needs to be done. Fran comes in the morning. We change her and reposition her. Then Fran feeds her because there are times that I'd be gone. There comes the night and the same things are done - changes, repositions and makes sure she is comfortable. I'm just been VERY pleased with the service.

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Mary

I'm very satisfied with all my services from Home Instead. Everything is fine. All my caregivers are good. I treasure every one of them. Dorothy is my number one caregiver and she holds me together. She's wonderful. They provide everything I need. They clean for me, take care of me and feed me. They also drive for me when I need to go to the doctor or dentist. Everything I need or ask for they provide very quickly. I'm doing well and improving a little bit everyday so thank you very much.

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carpet

Home Instead did a terrific job matching me with a perfect caregiver.

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Hugh

My caregiver, Tara, was my wife's caregiver until my wife's passing. She is now my caregiver. She's an amazing person. I couldn't get along without her. I think the world is full of unrecognized saints and she is certainly one of them.

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RkyMtRose

I have referred neighbors to this agency without qualms. They strive to match clients and HomeInstead personnel for a good fit

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Marlene

We appreciate Home Instead VERY much. The caregiver my mother has at this time is just exceptional. She is very caring, devoted and treats her with so much respect as an elderly person. She helps with light housekeeping, bathing, doing lotion and things like that after bathing, dressing, helping my mother with her morning meal, watching over her while she separates her medication and checking the status of her physical wellness as far as how weak she is with her walking and things with her walker. My mother just loves her dearly and appreciates all of the attention and the help that she provides. This particular caregiver actually happens to be with my mother at a time when she experienced a stroke. This individual happened to save my mom from permanent damage and or saved her life. The staff at Home Instead have been an incredible resource for us. I'll give Home Instead a 4 star rating but I'll particularly give her caregiver 5 stars.

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Stacy

Home Instead did a really good job. My grandmother had some dementia and she didn't have more than a month. They sat with her, made sure she can walk to the bathroom and was drinking and offered to cook her lunch. They seemed supportive and have some training with dementia. I would recommend them but I just don't feel we had that long enough to really say I will give them 5 stars rating.

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Irene

Caregivers are very helpful to my needs. They are kind and thoughtful to me. Both caregivers of mine are wonderful drivers. Very thorough on all household task. They go above and beyond. I am happy to have both my caregivers. I am afraid if I did not have them I would be in an assisted living or something.

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Jigger

This was a professionally run organization. I will use their services again when we need the help.

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Lou N.

This comment is to commend Marisa, for her excellent care of my mother who has Alzheimer's. She has a natural calm that helps keep my mother calm. She's able to wash and dress efficiently. She is also a ready and hard worker for the cleaning I have her do. I trust her. She comes in to care for my mom for 4 hours each Sunday and Thursday. Dependable, never late or absent.

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connie511881

Home Instead caregivers are nurturing, caring, and responsible people. I felt very blessed to have their caregivers take care of my parents. They gave me such peace of mind since I live out of state. I liked how they advocated for my parents when I could not be there. The office staff was very responsive to any concern or questions! I strongly recommend Home Instead!

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Thera327040

I am thrilled to have Lynn, the caregiver. She's just incredible!

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Bonnie444530

Libbie's so gentle, helpful, always know what to do. Home Instead's office is great!

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Norma801272

My caregiver, Katie, ROCKS! She really is the best. She has helped me transition to assisted living in the last couple of weeks. She is a godsend.

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Anonymous112149050

Home Instead is great, I like them. Sarah is great. Debbie who does my mom on Tuesdays is probably the most wonderful person you’ll ever meet. KC is great too. They’re all pretty good. I have no problem. If ever you need them on days that they are not there, they will find somebody. They go above and beyond.

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Carol102309450

The care and concern J and C show Dewey is phenomenal and greatly appreciated.

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Betty102309350

Very satisfied with Sandy. Prompt, reliable, trustworthy, and very friendly.

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Angie15

I would like to thank Jon who played hours of dominoes with my mom. Always caring and brought goodies for her. Georgette was so caring and amazing with my mom. She had nothing but love for my mom. Always played music with her and shared magazines. Truly one of the nicest people. Sarah was my support. Very sweet and caring. Thank you all.

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Stuart4

Harry is great. Couldn’t be better! He finds things to be done without asking.

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