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Home Instead - San Francisco, CA
1 Daniel Burnham Ct, San Francisco, CA 94109
(800) 558-0653
Verified Partner
4.5
(11 reviews)
Photos of Home Instead - San Francisco, CA
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Reviews of Home Instead - San Francisco, CA in San Francisco, California
4.5
(11 reviews)
Staff
5.0
Value
5.0
Rae02
5
|
July 21, 2024
I am very, very satisfied with Home Instead. I'm giving Raquel a five because she's very helpful. She's a good cook, and she watches me constantly for falling down. She'll fix my lunch and dinner at the same time. I've been using them for a couple of days now. They're here six hours a day, seven days a week. I've got three different caregivers. I also have Sarah and Habiba. They provide outstanding care.
Debra
5
|
June 9, 2024
Home Instead provided a excellent CG, Sirja. She is attentive and helpful with all the ADLs for my father. She is encouraging and very patient, even when he has his bad days. Thank you Home Instead for this connection. She has truly helped our family and brings us a peace of mind when we are not there.
Kaye
5
|
April 9, 2024
The caregiver from Home Instead has been really outstanding. I only have her twice a week for four hours each. She does fill those four hours with everything I need her to do. Because I have a balance problem, the person who comes to my house has to be with me most of the time. Living in San Francisco, it's all upstairs and downstairs to the laundry and garden, so she is able to assist me in the kitchen, in the garden downstairs, in the garage, in our front yard and backyard. She's very thorough and very pleasant to work with. She helps with cleaning and some housework. I'm able to call anytime and they are very good at answering and accommodating, getting the message to whoever it needs to go to, if it's a rescheduling change that type of thing. It does an excellent job of billing my long-term care insurance and I'm always able to call and get some kind of response back.
Sky
4
|
February 23, 2024
One caregiver is excellent: the other good in interactions and work when it comes to initiation of care and assignments for the four hours scheduling of tasks and needs of the client. The agency I would rate as a four star.
MsD
5
|
February 22, 2024
Companionship and security for my wellbeing....I am pleased to acknowledge the superior work of Gloria. She is always alert to my needs ; she always has a smile. I feel blessed to have her care for me.
LuckyDaddy
5
|
April 22, 2019
Wonderful caregivers, excellent communication, great service!
sherronprs
5
|
February 27, 2018
The caregiver was reliable, kind, and beyond helpful. She would see something that needed to her do be and just take care of it without having to be addled. She was respectful and compassionate. Thank you!
brian-c
4
|
June 1, 2017
We have been using Home Instead Senior Care for about a month and a half now. They go in five hours a week. They check the appointments. They do the groceries and light cleaning in the house.
LaurieRVOQS
4
|
May 11, 2016
My brother is using Home Instead, and they're fabulous. It's not the same person every day; there are three different people who come in during the week who are very kind and warm do what he needs, such as cleaning, helping him exercise, going up and down the stairs, getting his prescriptions, and cooking him a healthy dinner. They are available and have been very good. A couple times, though, on a weekend, they didn't show up, which freaked me out, but they did send over a meal which my brother heated up in the microwave, so at least they sent him food.
Corinne C.
5
|
December 15, 2015
Outstanding. The team is very supportive, helpful and flexible. Everyone is great with Justine. She can be a handful. Also I have received lots of gifts of knowledge to help with this journey.
Theresa39
3
|
November 7, 2015
We only used Home Instead a couple of times, but I wasn't as satisfied with their care. They were very good, but the people that I spoke with in the office just didn't seem concerned or interested. There were more impersonal communications. The care itself seemed to be fine -- not spectacular or noteworthy but good. They did what they had to do. Also, for a 12-hour stretch, you could only have one caregiver.
Provider Response
Hello Theresa, Thank you so much for bringing these issues to our attention. I’m sorry your experience wasn’t what you had hoped for. I met with our staff to discuss your review and ways to improve our services both administratively and with our trained caregivers. I would be open to discuss this issue at any time, so feel free to contact me at 415-317-0089. Sincerely, Frank
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Services and Amenities of Home Instead - San Francisco, CA in San Francisco, California
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - San Francisco, CA in San Francisco, California
Home Instead is passionate about keeping seniors safe at home. We hire experienced CAREGivers that are put through a multi-phased training program to help them become extraordinary home care professionals. Our CAREGivers help seniors by providing such services as meal preparation, medication reminders, personal care, errands/incidental transportation, light housekeeping and companionship. Our Care Coordination keeps families up to date on their loved ones well being.
Home Instead San Francisco Caregivers
| Caregiver Skills Include: | Ethics, Validation Therapy, Patient Transfers, Stress Management, Grief Issues, Family Communication, Transition Issues,Communicating with Dementia Patients |
| Caregivers are employed, bonded and insured: Yes |
| Caregivers are available 24 hours a day: Yes |
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