Home Instead - Oakland, CA
505 14th St, Oakland, CA 94612
(800) 558-0653
Verified Partner
4.6
(13 reviews)
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Reviews of Home Instead - Oakland, CA in Oakland, California
cat lover
2
|
March 27, 2024
the agency made a $2 an hour mistake on the service contract and won't respond to my requests for a refund of the erroneous charges. i've been with home inswtead since feb 3, 224. yje associates p[roviding me with assisatance are great. it's the financial side i'm writing about. i have four hour shifts, seven days a week. the attendants coo my breakfast, help me bath and shampoo, then get dressed. assistants provide light houskeeping and do a load of laundry each week. read your contract before signing.
telecomchick
5
|
April 3, 2021
We have used Home Instead to care for our elderly parents for over a year. Their Caretakers are excellent and a cot above others we’ve experienced. The support staff is very responsive and helpful.
JM_449
5
|
March 6, 2021
Staff is very friendly and caring. They really make the patient feel at home.
Loving M
5
|
March 3, 2021
Home Instead is the best provider there is in this field. I have a neighbor that I help and it was Home Instead Senior Care that provided a caregiver for her. The caregiver that was there was excellent, very compassionate and understands the need of my neighbor. When I talked and coordinate with the people in the office, they are called the Staffing Coordinators, they were always reachable and always answering the phone. If something goes wrong they coordinate with me and my neighbor. They were on top of things all the time. I would recommend this company to anyone.
DaniellaBerkeley
5
|
December 15, 2020
This was a very well run provider of home health aides, always pleasant. Their staff are all very nice, Yerusalum was incredible- an absolute angel with my dad and very careful and thorough. She made his passing so much easier. Thank you for doing this work with integrity and care.
Jmoule
5
|
September 25, 2020
Provided high quality capable caregivers for round the clock coverage on short notice. Caregivers arrived on time and had the right experience to care for a critically ill patient.
Jasmine1940
4
|
September 15, 2020
It's such a relief that my brother can live in his own home with his cat. Having a caregiver there daily takes a lot of pressure off me as well, so I can deal with various other issues relating to his care. It's so nice to come into his house and have it neat and tidy.
Patty Graft
5
|
September 9, 2020
To write a review on Home instead senior care has been on my list of things to do for the past weeks , because I am so Happy and relieved that I finally found a good agency with well trained and experienced caregivers that can perform my father great care, even though he is not always in the best mood, the caregivers try their best to cheer him up and get things done, Thank you Home instead senior care!
W. Earl Williams and Ray Yvette Williams
5
|
July 3, 2020
Service provided was care giver for a 91 year old person with dementia/alzheimers. All staff and caregivers were always polite and courteous. The caregiver was easy to talk with and got along very well with my mother. The agency was always very responsive to any requests that I had. This is a FIVE STAR AGENCY and I would recommed them to anyone who needs a caring agency.
Terry M
5
|
March 28, 2018
Dad's Home Instead assistant is caring, experienced, and capable. They both have gotten to know each other and are comfortable being at home or going out for activities and shopping. This is a great relationship for Dad, to spend time with someone outside the family, to make a new friend, and we know he is with someone we can depend on to keep him safe. Home Instead communicates with me directly regarding questions and changes...and I speak with Dad's assistant regularly to share feedback, ideas, and how Dad is doing. All a very personal and supportive experience.
eajoslin
5
|
September 21, 2017
The program managers are extremely professional and competent. The communication exemplary. Our Personal Assistant committed, caring, efficient, honest, dependable--like another family member!!
William
5
|
July 17, 2017
My mother doesn't like anybody, but she seems to get along with the people from Home Instead Senior Care. They know what they're doing. There are some people who are better suited to handle her negative inclinations and gently get her to do what she needs to do. They're there all day cooking for her, doing her laundry, helping her get up and around, accompanying her when walking, doing general assistance like getting out of bed, and cleaning her up when she soils herself. It's been a month and a half. However, it is very pricey.
Joyce
4
|
July 17, 2017
We have several caregivers from Home Instead Senior Care. I find that they have difficulty with scheduling or getting people. It seems that a lot of them call off especially on a weekend without giving the agency time to find someone else. You can tell that some had more training than others. I have no complaints about them except for one, but I had asked that she be replaced. When she got here, the first thing she did was sit down and ask me if I had anything to eat. Next thing was she was outside on her phone more than she was inside. She was sitting on her back watching television while Mom was sitting on her chair. Other than that, the agency has really been good. Colleen comes out and checks to see how things are, and she's been very helpful.
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Services and Amenities of Home Instead - Oakland, CA in Oakland, California
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Oakland, CA in Oakland, California
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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