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(800) 558-0653

Touched by Angels Home Care

P.O. Box 2500, Aptos, CA 95001

(800) 558-0653

Verified Partner

4.7

(37 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Touched by Angels Home Care in Aptos, California

4.7

(37 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Martha D_16

    5

    August 26, 2024

    I am a current client of this provider

    The caregivers come and help out by being very attentive to her and support her to move around because she is not stable. We have been very pleased with the caregivers and flexible.

    Susan C_67

    5

    August 20, 2024

    I am a current client of this provider

    Them being here cooking meals, cleaning the house, and washing clothes is a big deal. I like that they will do anything for us. They go grocery shopping and get my husband outside.

    Katie E

    4

    July 26, 2024

    I am a current client of this provider

    They help with running errands. I like my caregivers who come.

    Anonymous_6906

    5

    July 23, 2024

    I am a current client of this provider

    They are always there, on time. I like that the staff is all very caring and friendly, and the fact that they offer you billing is great.

    Clyde C

    5

    June 28, 2024

    I am a current client of this provider

    They take her to the bank. I like that they are consistent.

    Marie F_6

    5

    June 28, 2024

    I am a current client of this provider

    He now has two caregivers, so that's a positive thing. All the caregivers conscientious. They have been very accommodating to my brother's needs.

    Provider Response

    Marie it is our pleasure and honor to take care of your brother. Thank you for entrusting us with his care!

    Gerry B_2

    5

    June 18, 2024

    I am a current client of this provider

    They helped with changing conditions with the parents, and I can talk to them and rearrange people if I need them 24 hours. They are very reliable and flexible.

    Kathy M_27

    5

    May 30, 2024

    I am a current client of this provider

    We couldn't function without them. I like that they are very easy to work with.

    Provider Response

    Thank You Kathy and we are grateful that your trust in our agency gives you peace of mind.

    Sarah D_12

    5

    May 16, 2024

    I am a past client of this provider

    I liked that they would come and help us with everything like cleaning. I liked that we found a very good caregiver. Denise was willing to help us find her.

    Dorothy B_26

    5

    May 16, 2024

    I am a current client of this provider

    First they helped my mom, then my dad and my mom, then they provided 24 hour care through my mom's passing, now they look after my dad. They have been super working with me to provide care to my parents.

    Harry W_2

    5

    February 24, 2024

    I am a past client of this provider

    They changed her and fed her. I liked that she had a good caregiver.

    Claire S_8

    5

    January 18, 2024

    I am a current client of this provider

    She probably wouldn't be here if it weren't for the services. Her problems were so severe when the caregiver started coming. I like the way we were introduced to the caregiver and the fact that she had her supervisor with her. I also like that the supervisor checks in once a week to make sure things are going well. I feel as though we're in really good hands.

    Paula H_8

    5

    December 12, 2023

    I am a current client of this provider

    I got much better because of them. I can walk without help. I would recommend them because I have excellent care.

    David G_37

    5

    August 24, 2023

    I am a current client of this provider

    She only comes once a week. I like the caregiver, not necessarily Touched by Angels. She is the only contact I have with Touched by Angels.

    Provider Response

    Unfortunately, with 1 four hr shift a week, for only meal preparation and grocery shopping, we don’t provide case management, we also rely on the aide to report any changes or needs. She has told us everything is fine, you don’t need anything. You can call the office if the need arises.

    Wendy C_5

    5

    August 24, 2023

    I am a current client of this provider

    They've helped adjust the cost to my actual needs. I like the caregiver.

    Virginia L_11

    5

    May 15, 2023

    I am a current client of this provider

    I have been able to go to work and not worry about my mom at home without anyone, as I know she is well taken care of now. I would tell a friend that the care provided for my mom is probably the best I have ever seen in my journey.

    Gayle B_3

    5

    April 18, 2023

    I am a current client of this provider

    I don't think I could have survived without my caregiver. They could pay their caregivers more.

    Provider Response

    Gayle, We are pleased to know your aide made your recovery successful. As far as the pay, we pay higher than most, your aide is compensated with a high rate of pay, as well bonuses and 40 hrs paid time off.

    Haley C

    5

    March 27, 2023

    I am a current client of this provider

    They adjust the level of caregiving for the client's need. They have great support from the office and they are committed and friendly.

    Provider Response

    Thank You Haley it’s our pleasure of serving you & are we grateful for the trust you have placed in us.

    Anonymous_5595

    1

    March 1, 2023

    I am a past client of this provider

    They could have provided more consistency and trustworthiness. They could've improved with better communication and trust.

    Provider Response

    We are sorry you feel this way, we tired numerous ways to resolve our mutual differences.

    Eleanor G_3

    5

    February 13, 2023

    I am a current client of this provider

    The impact of the services has been positive because of the communication. I like Touched by Angels Home Care because they are customer support oriented.

    David G_32

    5

    February 13, 2023

    I am a past client of this provider

    They started service as soon as it was needed. They show up on time.

    Ann S_26

    5

    August 24, 2022

    I am a current client of this provider

    It enables me to stay in my own home. I like that they have never let me down and the caregiver has worked out well.

    Greg & Marion J

    5

    July 21, 2022

    I am a current client of this provider

    They made our experience positive through the care we receive an the skill of the caregiver. I like the quality of the caregivers, it's outstanding.

    Anonymous_3647

    5

    May 24, 2022

    I am a current client of this provider

    The agency makes sit easier for the client to stay in her home. I liked the way they worked with you and try to keep the same caregiver consistent.

    Karla R_1

    5

    March 10, 2022

    I am a past client of this provider

    Carl loved all the caregivers provided and having them helped keep him in his home. My husband had a heart attack around the same time and I could not be in two places at once. They became like family, and I liked the level of care they provided.

    Donna P_8

    5

    February 14, 2022

    I am a current client of this provider

    They have been here and helping. They are on time and provide the services.

    Curtis & Claire V

    5

    September 27, 2021

    I am a current client of this provider

    They respond to my requests, they're well ahead of it. I have a group here now that are very attentive and try to keep ahead of our problems.

    Elaine C_5

    4

    September 25, 2021

    I am a past client of this provider

    The services didn't make a big impact, but they helped the family out a lot. They weren't pushy about continuing care.

    Curtis B

    4

    August 30, 2021

    I am a current client of this provider

    They can anticipate her problems, and they look after her. They do what we need them to do, and they answer my questions.

    Provider Response

    Thank You for trusting us to provide care, we are pleased that you are happy with or services

    Carmen S_1

    5

    August 23, 2021

    I am a current client of this provider

    She feels safe and comfortable with the continuity of care from the two caregivers she's had over a long time. Their quality of service is excellent and they are very accessible. I can always talk to a person.

    Provider Response

    Thank You Carmen, we are so grateful for the trust you’ve placed in us. It’s our pleasure of serving you & hope he have met your expectations.

    Bob & Shirley T

    5

    July 26, 2021

    I am a current client of this provider

    The situation is hard, but my husband only really wants me to help him. If it wasn't for them, though, I wouldn't be able to get out. We just got a good feeling that they knew what they were doing.

    Debra C_9

    5

    May 27, 2021

    I am a current client of this provider

    I'm in a wheelchair, so they've helped me to have more freedom. They are very punctual.

    Jenay T

    4

    December 14, 2020

    I am a current client of this provider

    They are always here to help me and it makes me feel good since I live alone. They are very good, I would recommend them. I like them from what they have done and what I have heard about them.

    Provider Response

    Thank You, we are happy that you trust us to provide you care in your home.

    Anonymous_4067

    4

    September 24, 2020

    I am a current client of this provider

    The services help me get through the day. I like their responsiveness to my needs.

    Provider Response

    Thanks for sharing your review with us and the community.”

    Bob B_11

    5

    April 16, 2020

    I am a past client of this provider

    I had some help from my daughter, but for me it was great when someone did things for me. It helped me out immensely. They had a very good gal help me, probably the best we ever had.

    DFC

    5

    March 17, 2020

    I am a current client of this provider

    I have been receiving home health care from Touched By Angels for over 2 years. I am extremely satisfied with this company and my caregivers Cristina and Araceli ! They are caring and conscientious, reliable and completely trustworthy. Touched By Angels will contact me every two weeks directly to check in and make sure my needs are being met. I am very happy with their service.

    Provider Response

    Thank You Dorothy it’s our pleasure to provide you care & we hope we continue to meet your expectations.

    P and C

    5

    March 7, 2020

    I am a current client of this provider

    Great agency. They are providing in home care for Mom so that so can remain in own home. The caregivers really care about their clients and go out of there way to try and make there day the best it can be. They show up on time and always with a friendly attitude. The agency is always very helpful when you call and they will try to meet any request that you ask of them. The agency is great at checking in often to see if there are any issues or if there is something they can do to make the service better.

    Provider Response

    Thank You we are grateful for the trust you’ve placed in us & it’s our pleasure of serving you and we hope we continue to meet your expectations.

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    Services and Amenities of Touched by Angels Home Care in Aptos, California

    Resident Requirements

    • Allows Patient Transfers

    Companionship & Escort Assistance

    • Companionship Services

    Fitness & Wellness Programs

    • Fitness Opportunities

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Care Management Services

    • Residency Confirmation

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening
    • Sex Offender Checks

    Therapies

    • Stress Management
    • Validation Therapy

    Bonds & Insurance

    • Is Bonded and Insured

    Financing & Payment Options

    • Accepts Check Payments
    • Accepts Insurance

    Housekeeping & Maintenance

    • Maintenance & Repair Services

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Additional Amenity Information

    • Licenses: 44470007

    About Touched by Angels Home Care in Aptos, California

    Touched by Angels Home Care is a Senior Care provider in Aptos, California that offers residents Home Care services. Contact Touched by Angels Home Care for more details on services and rates.

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