Right at Home Hot Springs Village, AR

JoAnne M

When I call, they tell me they can get a driver to take me to Little Rock. I didn't have a lot of time to get a driver. I needed this instantly and it's been helpful. I've been using it for transportation. It's a very small vehicle. I have an issue getting my things in the car. I need someone with a larger car because I use a walker. The car is crowded.

Anonymous_7679

They have just been available to do things that I can't to make my experience positive. They seem to have difficulty filling in where they haven't been able to have anyone.

Kathie B_1

They help me bathe. They're willing to help.

Pat R_12

They're very thorough and always call me. They do their job, and they're very prompt, and they always call me if there's a problem.

Angela "CHRISTY" S

It has been a positive experience because they are willing to change where they need to. I would recommend this agency because they have been good with working around my schedule. I appreciate their flexibility.

Ron A_2

The caregivers are good at keeping the client clean. I like the caregivers we have.

Joyce D_8

One time my husband called and had dropped his dinner on the floor and I had a broken hip so I could not do anything about it but when Victoria came over she saw it and cleaned it up without any hesitation. She went above and beyond and that really set the level of care high. She did not charge us for us. I like everything about them. They are easy to get ahold of. They return calls and have a high level of interest and help us in the office. Each caregiver is good.

Linda C_55

It frees up some of my time. I'm pleased with their work.

Carole T_2

They have helped the most by doing everything. I would recommend them because the caregiver is excellent.

Betty F_15

They could have gotten her medicine correctly that was supposed to be given to her. They could improve on the quality of service and the quality of adhering to the times we selected and jobs to be performed.

Nelun "Hiro" J

She's not happy but I am because she needed someone to care for her. She needed someone to check in on her and make sure things were clean at the end of the day. They are very easy to work with and very personable. They are very convenient.

James M_73

They need to hire some RN. They care about him.

William F_17

I couldn't do without the services. I like that they are right on time most of the time.

Anthony W_5

They help me tremendously, I'm able to have more time for myself. Everybody is so nice.

Jimmy D_3

I did not know that service this good was possible. I like the quality of work. There were some adjustment problems that were fixed immediately.

Susie D

They have done everything I have asked. I like that they are here to help me, and I need help.

Diane K_17

If they took a debit card or credit card for payment it would make my life easier. They're not argumentative or conflicting. They resolve everything positively.

Brian M_22

They help with cleaning and bathing. They were very helpful and the people were very nice.

Bob J_7

I like that it gives me time off from the housed which I badly need. I like that they do a good job and are prompt and professional.

Barbara S_85

They were able to do the things I could not do. I like it because they are in our facility making it easy to service us.

Ginger W_1

I think the caregivers help Belinda a lot which helps me not worry about her because I live 6 hours away. I like Right At Home because they are always attentive.

Provider Response

Robert/Mary D

They help out the most through cooking and cleaning. We do not have a whole lot going on. It is very expensive.

Nancy W_38

I felt very safe and comfortable when she was taking me places. I like that they are dependable, reliable, and the person they sent me is well-matched.

Sonya E

I like the consistency and communication from the agency. I like that they try to send the same caregiver each time. I like the consistency.

Angelia H_1

They helped the most with respite care. What I liked the most about the agency was their speed of getting things done and getting the right caregiver.

Rose B_6

They have helped me the most by cooking, cleaning, washing clothes, and overall a good person. I like the services I receive from them.

William "Bill" R_4

He enjoyed visiting with them. They were prompt.

Wanda F_3

They have helped the most with grocery shopping. I have had my caregiver for a little over a year. The one I have now is always on time, and excellent.

William S_37

They have done exactly what they said were going to do. I like their communication.

Thomas M_26

My dad is very picky and very private, but he did really well with the caregiver that came. My dad actually invited the young lady that came to come back. The whole experience with Right at Home was really nice. I talked to the regional director and told her my concerns, and she really put me at ease.

Patsy M_5

I was very comfortable with the service. They were easy to talk to.

Mike S

I like that the caregiver helped her learn to walk. We have been very pleased with them and they have been good. The help from the caregiver has been good.

Don K_5

I look forward to seeing them. I am satisfied with the care I get.

Mike W_15

My mom lives by herself and she has Alzheimer's; it's the companionship and them making sure things are clean. I would like them to improve on communication.

Linda L_26

When I asked them to come, they came and did it. They listen to my needs and make sure they did it.

Provider Response

Anonymous_6405

I only have had them twice. At this time I have nothing other to say than I am satisfied with them. I like that they seem very concerned and they have been gentle with my wife.

Loretta H_3

It isn't continuous. I like that the owner went out of his way to meet my mother and help get her extra time to get settled.

Lucy S_2

She gets help with the meds. They are always real good with bringing her meds and makes sure she is okay.

Susie M_6

The provider has helped the most because they developed a relationship with my mom. The people that she has been with have been very caring and genuinely wanting to help her. I like that they are very personable and they will do what they say they are going to do and I was very impressed with Larry and he spent sometime with my mom and I thought that he was very impressive.

Anonymous_6198

For them to do their job and be more accountable, and they charge us for things that they don't do. There is no accountability. I would like to see more accuracy and see that more things are done.

Helene P

They are able to do services for me around my house such as loading the dishwasher. They help with the laundry and make sure I eat breakfast.

Doris S_13

They have actually done what I have required when I am gone. I like that they are easy to work with.

Provider Response

Mary P_41

They helped my mother get her medicine in the morning. I only used them for four or five days. I was not able to get 24 hour care.

Lee S_7

They help by providing friendship and service. The helping person that we have is very good.

Bonnie P_4

The impact of the services is pretty good. When I first got involved, I didn't know what to do with the caregiver, but we worked our way through. I have got the girls who come in and there are things that we are working on. I go along with it.

George J_1

I would not have a daily life if not for the care that she is receiving. I really like that they have become a part of the family.

Provider Response

Patty H_4

They try to make sure she is involved with everything. They are friendly and always available.

Provider Response

George B_23

They have just been helpful to me. It was really helpful and great for us.

Provider Response

Lorraine P_1

They visit with her. I like their work and response.

Elmer P

The caregivers are always on time. I like this agency because they provide good services.

Anonymous_1602

My balance and mobility is not good, so when I take a shower or change clothes, I feel more secure when they are here. I like that I have 2 really good people.

Provider Response

Bill N_2

They don't make too much of a change in my life. They're good but a lot of money. If they lowered their prices it would improve. People are nice and have good attitudes, I can't complain about that.

Scott

We've used Right at Home Hot Springs Village. They help with meal preparation, bathing, dressing, and some light house work. The caregivers are all well-trained. There was a high turnover in the business, so you don't get the same caregiver regularly. And every time there's a new caregiver, then I have to go through a new orientation as to what my expectations are. They know what they're doing and they show up on time. I was satisfied. The only thing that would make it better if there was more consistency in caregivers, but that's something they can't control. And that's one of the main reasons why I went with a private caregiver.

Lance L

With my dad, they were only there for two days, with my wife they stayed for three days, always timely. They are easy to work with and call with questions.

Valerie C_4

They improved her life by being there for her. They did household tasks that she was not able to do for herself, such as shopping and cleaning. The agency is reliable and dependable.

Lotte W

She does everything that I ask her to do. She has only one arm, but she can do everything. She drives, does my watering, and vacuums. Whenever I call and I need them, they find someone for me. It is usually just once a week that someone comes for me. She takes me where I need to go.

Dorothy "Dot" T

I like knowing they are there in and out, that they offer services that we can use when we need more. I can pretty much get a hold of them whenever I need to. They are very willing to help in anything that they can.

Sue W_8

I almost can't do without them. I have had several spinal fractures. They have always been very personable and very accurate in their billing.

Mary V

I know someone is coming to check on me. They are willing to help me in the things I need help with.

Jimmy D

They made it easier by being right there for us. We got what we asked for. I would recommend them because they did their best to do what we asked for. I had no issues with the caregiver.

Marc C_1

They had lots of care. I liked the responsiveness.

Rose S_7

They were waiting for me to tell them what to do. They can have more initiative on the workers. It was a highly stressful time.

Betty K_14

We are getting more time with them so that helps us a lot. The caregivers vary too much for us. Some are good and some are great.

Yvonne T_2

My caregiver did a good job at keeping the house clean and cooking for me. This is a legitimate agency. They do what they say they'll do.

Dale H_12

They, the office staff, are accommodating. They just seemed to be dependable.

Eric K_1

They provide the amount of care that Eric is allowed with Medicaid. They are always at the maximum amount. I would say that the entire staff works with us, the scheduling and have caregivers that are available.

Weldon C

They were certainly there when I needed them, and they fulfilled the need I had. They had a real impact on getting me back to where I needed to be. They were very efficient and personal, and I couldn't have asked for anything more.

Rex E

The caregivers are attentive to my needs. This agency is easy to work with.

Anonymous_4541

They do anything I ask them to do or they do things I cannot do. They do what they say and they make sure I always have caregivers.

Karen C_32

I have only had them once, but I like them. I really like the lady who runs it, she came to talk to us.

Lisa F_4

They did what she needed and did it with dignity. They provided excellent services.

William L_12

I would like the caregivers to do everything for me to make my life easier, such as cleaning for me. I would recommend Right at Home because the caregivers and the services are very good.

Anonymous_4477

It gives me time to do some things. They are dependable and professional.

Anonymous_4353

It's an aid and a convenience. It depends on the caregiver you have, but we have a person who is an extrovert and likes to work. She works fast and looks for things to do.

Courtney E

They were on time and did their job. They are prompt.

Bill & Linda S

It takes some pressure off of me and my wife. It is nice to have someone there. They are always here when they say they are going to be. They are very prompt.

Anonymous_4102

They have provided care for my mom so that I can go do errands. They have been great to handle any changes I need.

Bert/Charel C

It has helped me quite a bit. They take me to appointments. I like the caregivers that I've had so far. The girls are good to me.

Laura G_8

Irene knows the services are necessary, but she wished she didn't have to do it. They are helpful for her. We had a little trouble with the morning and evening services. There are several girls that come. One of which wasn't doing her job correctly. The boss said that Irene is too old to not notice, however, Irene is very sharp with who is taking care of her. We weren't happy with that part. We solved that problem with a sign in sheet for who comes in.

Dee G_1

They helped with getting him in and out of bed when I had to go somewhere out of the house. The office members were good communicators, which was important.

Brittney S_1

If I didn't have the services I would be in a hole. I like the caregivers, the owner, and the other office workers. They are very helpful.

Barbara F_13

My dad is able to stay at home because of the services. They provide good high quality care. They are willing to go the extra mile.

Robert J_12

It's nice to have people who are interested in helping. They aren't always on time, but they are for the most part. They are prompt about coming in when they are supposed to.

Patsy M

I like knowing that there's someone there with her. They help with her baths, dress her, and make her meals. They're taking good care of my sister. They seem to have her best interest at heart.

Courtney Z

They were really respectful and patient with her. The caregivers took great care of my mom. They loved her.

Kathy V_2

I live out of state so it's comforting to know she is in good hands. The people are great, they are very understanding and willing to go the extra mile.

Joanne C_2

I just like the assurance. I have complete confidence in them. They pick up on things that she does and doesn't like, and they do things that will make her day, like listening to music. They are always available, even at the last minute, and their caregivers are wonderful.

Pat B_8

They could be less expensive, it is very hard for me to pay. They are very personal and they seem like they care about me.

Lisa H_6

They cheered him up. I don't really think there is anything they could have done differently. The caregivers were nice.

Jo

We are using Right at Home for my mother-in-law. It has been three months now. Working with them has been very easy. They have been very helpful. They always show up when they say they are going to. Any followup has been taken care of very efficiently. They come in three hours a day two times a week. The only thing my mother-in-law needs is companionship. She lives with us in our home and so we take care of all of her other needs. Basically it is just for her to have a companion to talk to other than us. It is excellent and pricing is also comparable with other agencies.

Elinor H

I see them once a week. When they do come, it's helpful. They are excellent in what they do, and they do what they say. They are flexible.

Thomas "Tom" N

They have helped me the most by helping me with household chores. I like their professional attitude and capability.

Tom N_2

They put out a great deal of care and sympathy. I like that they provide the care, and that the people are highly trained.

Scott L_2

They provide good companionship. They are pretty good, but at times they have scheduling difficulties.

Amber F

It was a life saver because I had nobody, and I had to go to Colorado. I like that their staff is really good.

Sharon J_2

I live on the other side of the county, which would take me twenty minutes or more to get to the Village. If something comes up, all I have to do is call the agency, and they will take care of it. They've never failed to respond to anything that my father has needed. I've been able to call the agency at any time, and they've been able to take care of issues immediately.

Anonymous_2369

They give excellent comfort and security. They are very dependable.

Anonymous_2319

The only thing I can say is that we had one person who came here two or three times, and she was new. I did not have to explain things to her two or three times, which was helpful. I do not know if they can train people to do the same kind of job, but we have had people we really like and some people who were not as capable with coming in and with knowing what to do.

Connie O_2

He does not need them daily. They help getting him to and from appointments. They have provided everything we needed for my dad. I needed them to pick him up from the emergency room when the ambulance took him. They went there and took care of him. They made sure he was settled in. They picked up his prescription.

Helen S

They have had a very positive impact. They are understanding of older people, and that is very good. I like that they are very understanding, helpful, and kind.

Carol R_7

My husband has dementia and they always reached out to engage him in activities and conversations. They played outside with him with the dogs, and they just listened to him. They are very friendly and very outgoing. They care as much for the caregiver as the one they are taking care of. They were always on time.

Cheri C_2

They help with medication reminders, escort her to the dining room in the community, and sometimes they will just come in and visit with her and see how she is doing. They have been providing her with more care with getting dressed. They escort her to doctor appointments and anywhere she needs to go. They are responsive, compassionate, and they really get to know my mom and what she needs.

Pam G_2

It helps me a lot. Ronnie is a widower with no children and has severe dementia, so this is the reason he is able to stay home. They are very compassionate, on time, and they follow through on the tasks that I need done.

Robin S_3

They are prompt in my needs. When I have a problem, they are quick to get it fixed. They are prompt, and they respond immediately, when I have something that I need or something that is important to me.

Andrea G_1

There was no way I would have survived that flight without the caregiver. They were responsive, and the lady was attentive.

Gene B

Most the time they help me get ready for bed, even though I don't need help. They try to do the things I need done, such as taking my blood pressure.

Clifton B_1

They bring in new caregivers and show them around and what they are expected to do. They are always friendly and courteous. I like that they are very courteous and do what they say they will.

Janet G_5

They do whatever I can't do for my husband. They have been very prompt in finding caregivers right away. They find exceptional caregivers.

Pam K_2

I was overwhelmed with everything that was going on and the caregiver that we have really helped me out. I have been with two other services and I fired them. They did not have a good communication, but Right at Home always communicates with me and lets me know what is going on. This is the best agency we have ever used.

Janet H_7

They help me the most my giving me a chance to get some rest. I would say that they are reliable and they show up on time.

Mary L

He can't really do anything for himself, so everything else someone does means a lot. I like how they work and how they manage everything.

Anonymous_299

My loved one's condition was already declining so rapidly that there wasn't much anyone could've done, but frequency of visits would've had a greater impact on their life. They did everything that was needed.

Jackie J_1

The services have helped me do things that I can't do myself. The caregivers showed up on time and took good care of my loved one.

Toni K

I am heard when I talk. They are understanding and relatable. I've learned from her, laughed, and remembered who I am. My caregiver could not be more perfect. I got a caregiver and ended up with a best friend.

Kristen P

They were taking care of my parents since I got married and have moved away. They were helpful. They are very caring, and they have taken care of the needs of my parents.

Rosa M

They are really good. They are prompt and take good care of me.

Connie H

They deal with a lot of things that I had been dealing with and a lot of times, I think I still need to be there but now I know I can take time for myself. They're very caring people.

Jeff R

There are so many things I like about them, like the quality of their caregivers and their response time to any request. They made my father-in-law at ease; he and I felt like he was really being taken care of.

Margaret M_3

They come to my home, which is commendable, and they help me. I like that I can hire people from Right at Home to take us places in our own car. I needed some help with rehab after my surgery. They help me with physical therapy, vocational training, and speech therapy.

Tommye H

I would recommend it if money was available. It was very good and very helpful. They were here when I had just gotten home from the hospital. I was very sick when they just started with me. They took very good care of me and very good care of my house.

Lynda Sue

We got Right at Home for my husband. It has been positive, and they're doing a good job when they're here. They're really good with my husband and in taking care of his needs.

Pamela D_3

They were wonderful! They really came in an took over, I never had to tell them what to do. I was scared and they helped me to get through that transition period.

Richard H_13

Right at Home is very cooperative and caring. They did exactly what they advertised to do. Right at Home was able to get Coral and take her to the assisted living home and spent time with her to calm her down.

Merritt Y

I would refer others to Right at Home because they've been really accommodating and attentive and have gone above and beyond the call of duty. Right at Home's services have allowed me time to get out of the house and get some freedom. We don't feel trapped by the demanding care all day.

Paulette R

I would tell a friend that Right at Home has always come through for me in a pinch when employees did not show up for me, even though they are expensive. Right at Home has had a positive impact on my loved one's life because he has to have to 24 hour care from them and they provide this for him.

Peg K

Right at Home is very easy to work with because they're cooperative. Right at Home is very helpful.

Patty W

Right at Home is caring. They come in and find out I need and what they can do for me. Right at Home has helped me the most with taking care of my home and doing my laundry.

Sheri C_1

The manager does an incredible job of managing the company. She does a great job of matching caregivers to clients and she goes above and beyond to help. My mom was very happy because she had an excellent caregiver. It gave me peace of mind that she was safe and happy.

Judy V_2

Most of the caregivers my loved one had were fine, but there were a few that she wasn't happy with. The caregivers helped my loved one with getting through the day and getting her house clean.

Bobby G

Right at Home is very honest and genuine. They care for their clients. The caregiver is able to provide a service I cannot do. He is able to get my loved one dressed and drive him to work.

Mary M_9

Right at Home is doing a great job! I like that everything is the way it should be. They call us to check up on us and make sure that everything is going well! They are very personable. Right at Home really takes care of us. I think the service is great! Right at Home is doing all they can and more for us.

Anonymous_331

Right at Home sends me very good caregivers to help me. Right at Home makes my life easier by having caregivers to help me clean my home since I am no longer able to do it on my own. They just switch around my caregivers too much.

Jackie T_1

I would recommend Right at Home because they are very friendly and professional, they are efficient as well. For example, all of a sudden in December, we had need of their services on short notice, and Right at Home lined up people for us right away. The caregivers and staff are very personable. We use Right at Home when we have to go out of town, so for us, the help is awesome because it allows us to do what we have to do while at the same time my mother is being taken care of.

Anonymous_426

Right at Home was very professional and trustworthy. The services helped the most by being there when the client needed them.

Michael W_2

Right at Home has great owners of the company. They are knowledgeable with hospice care. The caregivers are okay too. The caregivers come over and help watch my wife so I can leave the house and get some rest.

Lyn A

I really liked the owners, that they were local, and part of the community. I was going to check out two places, but after talking to them, we decided to use Right at Home. The services helped the most by providing companionship.

Joann M_1

I'm happy with my caregiver so far. Right at Home helps me get out. They take care of my husband so I can leave for a while. I don't need them to do any housework, just take care of him.

Betty L_4

My mother was very happy about the people who come to see her. They come and talk to her and water her plants. My mother doesn't remember to take her medication, so they are reminding her to do that so her life will not be in danger.

Catherine M_3

Right at Home is personable, easy to work with, cheerful, trustworthy, and friendly. And, they do their job. My dad was really reluctant about accepting the help, so the caregivers can only do what he would allow them to do. We have had a really good experience, though.

Norma J

I would tell someone that Right at Home is professional. Right at Home has given me time away and that made my care for my loved one better.

Suzanne B

Right at Home keeps in touch with me about what is going on with my caregiver. Right at Home has made my life easier by matching me with a caregiver that can cook, which is exactly what I need.

Chris a

Right at Home are good at working with our schedule which was important for us. The services from Right at Home was fine. She was bed ridden, but it was helpful for us at the house to have them there.

Marilea M

Right at Home is a very new company. The first girl that came was not great, and we had to switch. The caregivers are just too new. I would not choose Right at Home again in the future. The caregivers needed to be trained better. The first girl either did not care or was not well-trained. The second girl got way too personal and would interject herself into our conversations. All the caregivers could use better training.

Todd a_2

I was able to call Right at Home on short notice and they were able to provide someone competent to help. We needed assistance and Right at Home could provide someone who was competent and caring. This gave me peace of mind.

Robert R_8

Right at Home is there, dependable, cheerful, and the client likes them. The services have enabled the client to be able to stay in the house, which she likes, but she complains about everything because she is 90. I have made it a point to be there a couple of times when the caregivers arrive, and I have been impressed.

Dr. Dillard D_1

Right at Home is very punctual and easy to talk to. They are very mindful in taking my vitals. Having Right at Home allows my live-in nurse to leave the home, and I can still get the care I need.

LaNelle W_1

I would tell someone that it took a little while to get settled in and get a caregiver, but Right at Home was excellent. Right at Home physically made it easier for me. My father got to see another face, which was encouraging to him.

Jim J_4

Right at Home is reliable, and their pricing is fair. Right at Home took care of my father in areas that I couldn't.

Shawna H_1

Right at Home has great owners that actually met with us in person. The caregivers treated us like family. The family room portal was also great.

Pamela M_1

Right at Home is very good at taking care of what you need and the services are great.

Margie T_1

Right at Home has always performed as expected. They have always been punctual, and I don't have anything negative to say about them. Ruby is in need of a lot of things. She doesn't drive and is a recent widow. It is important that she can have the assistance that she needs.

Mara M_1

I would tell a friend that Right at Home's caregivers have good attitudes.

Susan B_12

I would recommend Right at Home for home care because they never left my mother stranded. The caregivers were very dependable and able to provide her transportation at anytime. It was good to know that someone was checking on my mother when she lived 1,100 miles away, and the caregivers always showed up for their shifts. I could check on Right at Home's website and I could see when they checked in and out of my mother's home. They would also write down a few things on how my mother was doing and who was the one to visit them.

Stacey J_1

Right at Home is really honest, and they only hire quality caregivers. If the caregiver can't make it, the owner will come do the work so you won't left without someone showing up. They are very dependable. The caregivers from Right at Home seem well-trained.

Nancy H_10

My only hesitation with recommending Right at Home is the price. The caregivers are very helpful with what they do.

Kelly Clark

Valerie and her staff went above and beyond in caring for my mom while she needed them and family was out of state. They filled the gap and advocated for her health care and day living, making sure she was safe and comfortable during a health scare. We are very grateful to Right at Home.

Paul B.1

Right at Home Hot Springs Village, AR, has done a good job at sending different caregivers. The caregivers help us with food preparation and light house cleaning for four hours a day. We are pretty happy with them. The management is fine. Their price is not the cheapest, but it’s pretty good.

Richard Clark

Contracted with Right at Home in Hot Springs, AR, in December 2013. We were their first client, so it's a learning experience. We have been very satisfied with the care provided and staffing.

Mary Jo6

Valerie and Jimmy interviewed us and assessed our needs. They provided caregivers who were punctual, professional and caring.

Rita Michau

Jimmy and Valerie are wonderful. They not only provide cure for my father, they take care and are truly concerned for my sister and myself. It was no time at all that they felt like family at the same time they are professional in their work.

Barbara102306650

Outstanding service. Went way beyond requirements. Truly outstanding, caring, and sincere.

Ted5

We were so pleased with Right at Home. They took loving care of my Mother. Thanks to their dependable service. My Mother was able to live in her home for a longer period of time. She finally had a stroke and had to go to a nursing home. A great big thank you to Right at Home.