Home Instead - Fort Smith, AR
3800 Rogers Ave, Fort Smith, AR 72903
(800) 558-0653
Verified Partner
4.7
(22 reviews)
Photos of Home Instead - Fort Smith, AR
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Reviews of Home Instead - Fort Smith, AR in Fort Smith, Arkansas
Dr. Barnes
1
|
January 24, 2021
Home Instead so-called "care-givers" do NOT put the client's needs first. Time after time, my mother treats the paid employees as if they are her guests. I have complained via phone numerous times. Repeatedly, she acts as hostess to them rather than receiving the care we are paying for.
Jim Selig
5
|
July 24, 2020
They sent us the perfect person for our needs. She’s very kind, efficient & caring. We feel blessed to have her helping us since March 2018.
markiemarc
5
|
March 25, 2020
The service is great
Janetbr
5
|
December 24, 2018
Always on time. Sit with my husband while get out and take care of business. Everyone has been easy to work with.
NancyRuth
5
|
December 19, 2018
When we contacted Home Instead I told them I needed someone to stay with my husband so I could go shopping and do our business, and to give me a break. I am happy to say that they do much more than that. They take excellent care of him, watching him very closely about falling. They also do my dishes, make our bed, clean the kitchen floor, do some laundry etc. They always arrive on time and I try to always be home by the time their time is up. The agency is great about getting me extra time when I need it and making any changes we might have. I also like them taking care of all the paper work. We pay by direct withdrawal and they send all the info to our long term insurance and we are re-enbursed by direct deposit which takes a lot of worry off my shoulders
BLP
5
|
September 25, 2018
The caregivers are very caring and take interest in their clients. They take real good care and very understanding with their clients. They feed, bathe, change their beds. I had to call in the middle of the night and they got someone here quickly where I could leave. I don’t know how to thank this company enough for what they have done for me.
Michael Dunn
5
|
January 4, 2018
I have constant help from my helper Emily. She is so concerned about me and keeps me on the straight and narrow". She helps me with everything! I'm bad to forget my medicines and insulin and she always reminds me to take it. She is a supergirl and I feel so safe and cared for when she is here. I would recommend Home Instead Senior Care to anyone who wants to call me! " I don't want for anything!
Terrie Jones
5
|
October 18, 2017
I treasure the care team for their caring attention to my needs.
JandCH
5
|
December 13, 2016
Our mother has been using another provider for her services since she enrolled approximately two years ago. She (and us) have been very unhappy with the caregivers that she has had. We tried a couple of different aids and we were very unsatisfied. Today, we decided to look at other providers. We spoke and met with Cassie and she was of so much assistance at the moment of our first conversation. She personally met with us us and mom on the same day. We are pleased with her knowledge and compassion. The quick response was very much not expected.. Her knowledge of the care of the elderly and the compassion that she expressed was exactly what we needed. We and our mother look forward to working with Home Instead, They seem to really care.
Catcrazy1
5
|
May 7, 2015
I'm happy with Home Instead Senior Care, and everything is doing great. They are very professional and know what they're doing. The aide does personal care, adult companion, and light housekeeping. We've been using them for two months now.
vickyk
5
|
February 21, 2015
When I needed someone to help with my Mother a Home Instead representative came to her home, explained the type of care, housework and pricing. We signed up that day! Mom was paired up with a wonderful caregiver who takes great care of her. If we need to make any change in her schedule, Home Instead works with us. Home is happy to be in her own home, thanks to Home Instead. Vickyk
Phyllis Long
5
|
February 18, 2015
I dreaded starting the process of getting in-home help for my mom who had developed dementia. But, when I made that first phone call to Home Instead, I was impressed with their professionalism and genuine concern for what our family was facing. They immediately scheduled a visit to help us complete paperwork, learn our needs and concerns, and to get to know my mom. They asked about her hobbies and interests, career, and social life. This level of professionalism and service was evident in our caregiver as well. I can’t begin to say enough good things about her, but more importantly, my mom loves her and asks about her on the days when she isn’t scheduled to be here. Home Instead has provided a peace of mind for our family that I can’t explain.
Cathy Von Hatten
4
|
February 17, 2015
We began using Home Instead several years ago. Initially we needed help with my Mother who has dementia. When my father developed a physical problem, Home Instead provided additional care but we experienced some helpers that didn't work out as well as we hoped. (Maybe our expectations were not realistic.) My Mother has since been placed in an assisted living facility and Home Instead has provided care for my Father since last summer. The woman who goes to his house is just perfect for his personality and needs. Her housekeeping frees him to exercise inside and outside. My Father has been able to recover most of his strength in the last 6 months. She prepares meals specifically for his diet and he has also gained the weight he had previously lost. She also drives him to the grocery store, pharmacy and other places so we don't have to worry about safety. She writes notes or calls when she has concerns so that we don't have to check on him every day. We are thrilled with Home Instead!
Monica7
5
|
April 24, 2014
5 star rating all the way! I was prepared w/ the Caring .com list of 'questions to ask' form in front of me, but it was not necessary. Cassie, who I first spoke to on the phone answered everything on the list w/out me having to inquire. Very professional. I am completely happy with the whole process of signing up. I feel very secure of the screening and follow up processes, plus they are bonded and insured. My sister had her first day of a caregiver in her home and I could not be more pleased. The quality of work was remarkable. Jessica is a very kind, loving, and professional person. I feel completely confident in her abilities to care for my sister. I really could not be more delighted w/ her service. Plus Cassie was there to make sure all parties were clear on what duties were needed and satisfied. I interviewed all available agencies in our area and no one came near to the level of quality and professionalism as the Home Instead Program. I can now feel secure that my sister is in safe and qualified hands w/ her caregivers. This feeling is priceless.
Hollis1
5
|
December 7, 2013
Exceptional people and have made my life easier.
George44
5
|
October 30, 2013
They're very helpful getting into what I need. They call me and make sure I have everything. They are doing a fantastic job. I'm very, very satisfied.
Linda78276350
5
|
October 30, 2013
The company is a very good, nice and reliable help to me.
Jan&Sam
5
|
October 18, 2013
We get the best services and cooperation from Home Instead. Our individual caregiver, Glenn, is an excellent representation.
Eva6
5
|
October 18, 2013
I am very pleased with the Home Instead Senior Care program. My caregiver really helps me a lot and the Home Instead office will try to get anything I need.
Jean24
4
|
September 18, 2013
I wish they would lower their price but I'm happy with their service.
Charles24
5
|
September 18, 2013
This organization is the best.
Wanda7
5
|
September 18, 2013
All the people that come and help me, they are great. I have nothing bad to say. I think they are all a 10 star. Thanks for all you have done. May God richly bless you.
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Services and Amenities of Home Instead - Fort Smith, AR in Fort Smith, Arkansas
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Fort Smith, AR in Fort Smith, Arkansas
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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