Home Instead - Tucson, AZ
3208 N Tucson Blvd, Tucson, AZ 85716
(800) 558-0653
Verified Partner
4.5
(12 reviews)
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Reviews of Home Instead - Tucson, AZ in Tucson, Arizona
4.5
(12 reviews)
Leslie
5
|
September 27, 2024
I have worked with Home Instead Tucson for several months to find the best care for my mother as she transitioned from living alone to living in my home. Tami and the team have always listened and when mom started to need more care than I was able to give they sent Dorothy - a true angel! Always prompt, professional, gentle and caring, Dorothy has become a part of the family and a critical component of mom's care. With Dorothy aboard I truly feel that mom is getting Cadillac care and it fills me with peace. I can't recommend the Tucson Home Instead team enough!
Dreena
5
|
March 9, 2024
I am family of client that lives in Tucson AZ. My sister receives services from Home Instead of Tucson, AZ. I highly recommend this agency. Staff coordinators and caregivers are friendly, reliable, punctual and when a situation arises they always have someone to cover and come to the home. Services are errands,.go to grocery store, pick up prescriptions, doctor appointments. Also laundry, light housekeeping, take out the trash. Bathing and toileting. Care givers offer moral support and company. This agency offers a family portal site for the family members to see care provider notes, schedules, calendar,billings and one can post to office staff with concerns. A great communication tool. Highly recommend this agency. Takes the worry out of being across the other side of the country.
NanaLinda
5
|
June 10, 2022
Home Instead cared for my mother and they did a fabulous job! John was respectful and made sure my mom arrived to her appointments safely and on time. I will always recommend Home Instead to family and friends.
Yvette Robinson
5
|
January 20, 2021
We have been extremely happy with the service provided by Home Instead. They are dependable, return calls promptly and are always available by phone when needed to change or cancel a shift. The care giver we have is wonderful and we are so thankful for her dedication to our mother.
Lelah's Daughter
5
|
November 26, 2013
All of the caregivers who spent time with my 96-year-old mother were excellent, especially her primary caregiver. Sometimes Mom was grumpy or didn’t want to interact with anyone, but Ronie had creative ways to get her to talk and eat and feel like a valued person again. Ronie consistently went far above and beyond our expectations and made Mom’s waning years more enjoyable and worthwhile for her. Most importantly she cared for Mom with patience, compassion, and love. No amount of thanks can express how much we appreciate all the staff at Home Instead did for Mom. Mom passed peacefully Oct. 7 and her last days were made easier because of the outstanding care she had.
Richard36
5
|
October 18, 2013
I was very pleased with the service and the great attitude of all the staff I encountered.
Jim Valenzuela
5
|
September 27, 2013
The level of care that was given to father and our family during my fathers battle with cancer was excellent. Scott (owner), Evie and caregiver were professional but more importantly caring. They were concerned about the needs of my father and helping my mother during this very difficult time. They involved my father in what he wanted for assistance and tailored their care to meet his request. I would highly recommend Home Instead to anyone needing their service.
LD1
5
|
July 30, 2013
Home Instead was just fabulous for my mom. My mom is 83 and she had a nice person that came in and spent nice time with her. They got involved in activities which was nice. She tried to connect with my mom, which was fantastic. She came in three days consecutively for three hours. They got along together very well.
Linda13
2
|
July 24, 2012
We had Home Instead Senior Care service for my Father for about a year. I could give a lot of reasons why I wouldn't recommend this provider to anybody. They said they are well trained but they are not. They are not professional. It seems as if they don't know what they are doing. One thing after another kept going wrong with them so I found somebody new. The thing is that they said they were only give 3 people caring for my dad but it ended up 5. They weren't keeping the house clean. It's just a basic thing. I never expect them to do all the dusting and scrub it all the time. The bottom line is his bathroom needed to be clean everyday and they weren't doing that. The other thing is that my dad is not supposed to drive, they knew that. But he kept on asking everybody to bring him the car keys and one of the caregivers ended up bringing the keys to him. My dad actually took the car out and drove it and had a minor accident which was very fortunate. He was okay and that was very upsetting. They got rid off the caregiver and got somebody else. We were just not really happy with what we experience with this home care provider.
Provider Response
I am sorry to hear that you were disappointed. It's important that every client is well cared for in a professional and compassionate manner. Because the safety of our clients is our primary goal, our CAREGivers receive industry-leading training and consistent supervision. Please feel free to contact me if I can be of any further assistance at scott@homeinsteadtucson.com.
Sincerely, Scott Ehrsam - President
Emmyrose
4
|
October 7, 2011
This is a home care company that has offices throughout the United States. The care they give is non-medical. They have certified, bonded, and insured caregivers who are well screened. The first thing offered is a free no obligation care assessment by a care counselor.This is to assess what actual amount and level of care needed for the client. After this assessment, they sit down with the family and/or client to discuss the options, costs, or cost coverage under certain benefit programs. Usually caregivers are scheduled for 3 hour shifts with hourly rate. They do have available care 24/7. The services offered include respite, short term recovery, assistance with daily living activities as bathing or dressing, and dementia/Alzheimer. They also offer companions,light housekeeping, and cooking meals. The caregivers can also transport and escort clients to doctors appointments or shopping. The office personnel seems quite knowledgeable and caring. Because they have 24 hour services, they can also do overnight or short term stays for families who go on vacations or out of town. This is a very good service for families or clients who want to stay at home rather then convalescent or assisted living.
DesertK
4
|
July 27, 2011
Other than a simple miscommunication when we first got started with them. They have provided us with a great fitting companion for my mother. Her companion was able to go with th the flow during a kitchen reconstruction , and my mothers many rehab therapists that came and went after her fall. She still made sure Mom felt secure and healthy. They were always prompt and easy to deal with.
Caring54
5
|
June 18, 2011
Fantastic customer service. We called at around 5pm on a Saturday, desperate for overnight home care assistance that very night, and by 9pm a caregiver was meeting us at the door of my mother-in-law's apartment. The staff was incredibly helpful, dispatched the caregiver before we had even set up payment (I truly appreciated this level of trust), and remained flexible throughout that week as we decided on nearly a daily basis whether overnight supervision was needed. Home Instead provided the essential bridge we needed on the way to moving the client into a full-time memory care facility.
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Services and Amenities of Home Instead - Tucson, AZ in Tucson, Arizona
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Tucson, AZ in Tucson, Arizona
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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