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Home Instead - Scottsdale, AZ

2501 N Hayden Rd, Scottsdale, AZ 85257

(800) 558-0653

Verified Partner

4.4

(7 reviews)

Offers Home Care

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Reviews of Home Instead - Scottsdale, AZ in Scottsdale, Arizona

4.4

(7 reviews)

    constance s

    1

    January 18, 2022

    I am a past client of this provider

    We had a hard, disorganized and inconsistent experience with Homeinstead. My mother had a different caregiver usually every week - we were paying and did not mind paying until it became a hectic and unreliable service. It was nearly impossible to get ahold of Hope and when I did via email or text it was dry or disconnected responses. I know covid overwhelmed the whole industry and caregiving work is not easy but it’s also not free. Our mother didn’t receive the assistance she deserved, which often happens to Black women. My mother in many ways didn’t receive a full experience of care and I do not recommend this location. Terry with another Homeinstead has been accessible and a huge resource but I strongly feel that this whole industry needs a new infrastructure / reorganizing as covid as revealed where the weak spots are in this type of service for family members.

    Provider Response

    Thank you so much for your input. I'm sorry your experience wasn't what you had hoped for. Home Instead is working rigorously to navigate this pandemic climate, and with safety for your mother as our highest concern. To ensure that level of care, we make sure not to send any caregiver who may have been a risk, and we work to innovate ways to keep all clients cared for. If you’d like to discuss this further, please feel free to contact me. Sincerely, Hope Boutte – Owner, Home Instead.

    Shiela B

    5

    July 28, 2021

    I am a current client of this provider

    Great communication! I'm kept up to date on all things related to our care. We couldn't ask for better caregivers - they have all been so kind, caring, and trustworthy. We could never have gotten through this without them!

    Melissa Arnett

    5

    June 22, 2021

    Other

    Home Instead took care of my dad for a short time post covid. Everyone was so helpful and supportive and caring of dad. It was so nice and comforting to know that he had compassionate professional care in his home and that I could go back to work and trust that he was in good hands. Thank you Hope and all your wonderful staff!! :)

    jimavjim

    5

    November 11, 2020

    I am a current client of this provider

    The staff both in office and on site really took the time to get to know my dad and make sure the right personalities match with my dads. The people they hire are extremely attentive and meticulous when providing care

    Caring 4440

    5

    April 16, 2013

    I am a current client of this provider

    We've been using Home Instead Senior Care for my mom for about two years now. We've had several caregivers coming from that agency and some were better than others, but for the most part their service has been excellent.

    Linda M.

    5

    April 24, 2012

    I am a past client of this provider

    We used Home Instead a couple of times. The only thing I didn't know about was that you have to sign a contract stating that we couldn't use anyone else's services. You'd be locked in. Otherwise they were great.

    5un53tFesto

    5

    July 11, 2011

    I am a current client of this provider

    Did your loved one recently get out of the hospital? Are they needing a little extra tender loving care? If so, why not try Home Instead Senior Care Services. I contacted them recently in regards to my grandmother who was in need of extra help after hip surgery. I must say I was very impressed. The program coordinator agreed to meet with grandma and myself the very same day to discuss our needs. In this one meeting, I knew this company was a great choice. Michelle, the coordinator, listened to everything my grandma had to say and answered our questions in great detail. One of our biggest concerns like most families was cost. .However, this worry was quickly over when taken away as we were assured that the company accepts many long term care insurance policies including Arizona Long Term Care.(ALTC's). No insurance, no problem, they even have an Easy Pay program for those who pay completely out-of-pocket.. Grandma has now been with Home Instead for a month and thoroughly enjoys every minute with her "Home Helper," Nancy.

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    Services and Amenities of Home Instead - Scottsdale, AZ in Scottsdale, Arizona

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance

    Care Management Services

    • Residency Confirmation

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Staff Drug Screening

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Scottsdale, AZ in Scottsdale, Arizona

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Scottsdale, AZ

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