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Right at Home Orland Park

9560 W 147th St, Orland Park, IL 60462

(708) 616-0606

Verified Partner

4.6

(81 reviews)

Offers Home Care
Top rated on Caring.com

2023, 2024, 2025

View More

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Right at Home Orland Park
Right at Home Orland Park
Right at Home Orland Park
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Reviews of Right at Home Orland Park in Orland Park, Illinois

4.6

(81 reviews)

    Top rated on Caring.com

    2023, 2024, 2025

    View More

    Employer of Choice 2024Leader in Experience 2024Provider of Choice 2024
    Home Care Pulse Certified 2024

    Patricia M_55

    4

    October 15, 2024

    I am a current client of this provider

    They have sent great caregivers to us. They need to communicate better with me.

    Provider Response

    Thank you for sharing your feedback on our service. I am glad the caregivers have been great, but disappointed to hear that the communication has room for improvement. We will discuss our communication at our upcoming meetings and look for opportunities for growth. I appreciate you pointing this out. We strive for continual improvement and take your feedback seriously. Thanks again

    Walter W_4

    5

    October 3, 2024

    I am a current client of this provider

    I like the safety and I like that he is able to be social. I like letting my grandfather stay home instead of being in a nursing home.

    James M_78

    5

    September 9, 2024

    I am a current client of this provider

    The providers help me the best they can. I like that they attend to me.

    Raymond P_6

    5

    August 20, 2024

    I am a current client of this provider

    The most helpful part is that they're helping me get the light housekeeping done. I like everything, they're helpful, and they're easy to get along with.

    Provider Response

    Thank you so much for sharing your impression of Right at Home. We are grateful that you took a few minutes out of your day to let us know how we are doing. We are humbled to have earned a 5-star rating from you, and we are so happy to know that you are pleased with everything. Our team will continue to make an effort to retain your trust and your satisfaction.

    Louise K_6

    5

    August 14, 2024

    I am a current client of this provider

    They have been excellent. My Caregiver is always on time.

    Provider Response

    We appreciate you taking some time to share your thoughts on your experience with Right at Home. We are honored to have earned your 5-star rating! We are pleased to know that the service and the caregiver have met your expectations. Timeliness is one of the values we emphasize to our caregivers, as we know it helps to create trust. Please always reach out if you see opportunities for improvement.

    Vivian D_5

    5

    July 9, 2024

    I am a current client of this provider

    They're sympathetic and understanding. You get guidance and understanding. They want to help. They're knowledgeable and listen to your needs.

    Provider Response

    Thank you for taking a few moments out of your day to share your impressions of Right at Home. We are glad to know the team has listened well and provided the level of service you expect. We work hard to build a team that is compassionate and competent, and we are please to know that we have succeeded. We will never stop working to maintain your trust and satisfaction.

    Virginia C_19

    5

    July 9, 2024

    I am a current client of this provider

    They provide us a service that we needed, so it gave us the feeling that things were getting done. I would recommend them because I like that they have people to come and see us, so I think they take into account the kind of people they send to match with my mom.

    Provider Response

    Thank you for sharing your thoughts about Right at Home. We are pleased to know that the service being provided is meeting your needs and expectations, and we couldn't be happier to know that you would recommend us to others. We are humbled to have earned a 5/5 rating from you and we will continue to do everything we can to maintain your 5 stars. Never hesitate to reach out if we can do even better.

    Lynn L_9

    5

    June 20, 2024

    I am a current client of this provider

    The caregiver has made the experience positive by making me feel comfortable. I love the caregiver Amber that the agency provided to me.

    Provider Response

    Thank you for taking a few moments to share your impressions of Right at Home. We appreciate you taking time out of your day to let us know how our team is doing. We are happy to know that Right at Home has provided a positive experience for you and we are proud to have earned a 5-star rating from you. We hope to maintain your trust and satisfaction, and we will work hard to ensure we are able to do so.

    Marc A

    5

    June 17, 2024

    I am a current client of this provider

    I am able to work, and he is cared for. I haven't had any problems with them so far.

    Provider Response

    Thank you very much for your feedback. We are honored to earn a 5/5 rating from you. We are please to know that Right at Home has been meeting your expectations and that you are satisfied. We will work to maintain the 5/5 rating and will always be on the lookout for opportunities for improvement.

    Ocie H

    2

    June 7, 2024

    I am a current client of this provider

    They need to send me someone who knows how to cook and they need to be able to dust. I get the service the way I want it. I get to pick my schedule.

    Provider Response

    Thank you for taking the time to share your feedback. We are so happy to know that the caregivers have been helpful and we will work to maintain your satisfaction.

    Dennis P_8

    5

    May 23, 2024

    I am a past client of this provider

    The services helped with taking care of groceries and basic essentials, like helping my loved one in and out of the bath and general housekeeping. I like the flexibility and the services of the agency.

    Provider Response

    Dennis, Thank you for taking the time to share your impressions of Right at Home. We are pleased to know that the services have been helpful and that our team has been flexible enough to meet your needs. We hope to maintain your trust and satisfaction and we will work to do so.

    Judy O_6

    3

    April 12, 2024

    I am a current client of this provider

    One day the caregiver that we originally started with was let go and they didn't let me know that they didn't find a replacement for Monday, so no one was with my uncle on Monday. I want them to improve their communication.

    Provider Response

    Judy, Thank you for taking a few minutes to share your feedback with us. We value feedback in our commitment to ongoing quality improvement. We apologize for your experience. We pride ourselves on open and proactive communication, and we will do a much better job for you moving forward. Thanks again for letting us know where an important matter of communication fell through the cracks.

    Don M_23

    5

    April 12, 2024

    I am a current client of this provider

    They take care of my wife and sometimes it's a two-person job. Everyone has been very good over here. The people seem to know what they are doing. They always show up. If there is a problem, a supervisor will show up.

    Provider Response

    Don, Thank you for sharing your feedback on our services. I am so pleased to hear that the care is meeting your standards. We strive for 100% satisfaction and reliability is an important part of gaining and retaining trust. I am also happy to hear that our supervisors have been actively involved in managing care. We will work to maintain your trust. Thanks again!

    Robert F_36

    5

    April 4, 2024

    I am a current client of this provider

    The caregivers are very receptive. I like Right at Home because the ladies that I have are fantastic. They are reachable.

    Provider Response

    We are so glad to have earned a 5/5 from you Robert. Please reach out if there are opportunities for improvement so we can maintain your satisfaction. We will work to keep you as a happy client.

    Norma "Jo" H

    4

    March 26, 2024

    I am a current client of this provider

    It enhanced my daily life since I don't have to be there 3 to 4 days a week. I appreciate that. I still have to go and scrub the floor though. Some areas don't get cleaned. There are small details. I would like their billing to be improved. I just got a bill from December right now.

    Provider Response

    Thank you for taking the time to share your feedback with us. I am glad that our services have been helpful to you. We will talk to the caregivers about cleaning. But as we are primarily a caregiving company, our caregivers only do light, surface cleaning. We are happy to make recommendations to deep-cleaning services if you need deeper cleaning. I also apologize about that invoice. We share your frustration with the occasional slowness of USPS. We are happy to email you invoices regularly as well to ensure timely receipt. Thanks again for your input!

    Alonzo H

    4

    April 5, 2023

    I am a current client of this provider

    The caregiver helps me with things like washing the laundry and vacuuming the floor. I am very happy with what they are doing for me. I like the caregiver, she is very active in sports and so am I. I like that she watches different shows on tv with me. She has a good outlook on life and is a good person.

    Louise K

    5

    January 24, 2023

    I am a current client of this provider

    They help me by washing my sheets and towels. I like that they always find coverage for me when someone calls off.

    Claudette M

    4

    January 6, 2023

    I am a current client of this provider

    The agency has helped James the most by providing breakfast every morning. One thing I would tell a friend about this agency is that they are very flexible and easy to work with.

    Anonymous_6208

    5

    December 28, 2022

    I am a current client of this provider

    Right at Home has made my experience positive by being accommodating. I like Right at Home because they are flexible.

    Frank J_7

    5

    December 6, 2022

    I am a current client of this provider

    They meet the needs. It gives me peace of mind. They are very caring.

    Deana V

    3

    November 21, 2022

    I am a current client of this provider

    They could improve by getting someone to help me. They could improve the help.

    Jill R_6

    5

    November 3, 2022

    I am a current client of this provider

    They take good care of my dad and his house. The caregivers really connect with my father. They are willing to run errands for him. They keep me in the loop and are responsive.

    Cleveland W_1

    5

    November 3, 2022

    I am a current client of this provider

    They have good help. They come out and take care of me. They cook my food and clean my home. They are very nice.

    Eileen R_8

    4

    October 10, 2022

    I am a current client of this provider

    They come when I need them to come here. I wish that I can get a caregiver at different times.

    Margaret M_5

    5

    October 10, 2022

    I am a current client of this provider

    The agency has helped me take care of my mother. I like that they have only one caregiver assigned to my mother.

    John F_28

    4

    September 29, 2022

    I am a current client of this provider

    She's only been here twice. She has lots of good ideas. They have made my life. It's nice just knowing that someone else is here. We've only had them a few weeks. We're still getting used to one another. They've been helpful so far.

    James B_47

    4

    September 9, 2022

    I am a current client of this provider

    She talks to me. Lesley is an excellent caregiver. I would highly recommended them.

    Anonymous_6301

    5

    July 7, 2022

    I am a current client of this provider

    The one in the morning gets me up, gives me a shower, and gives me lunch. That's a big help. The girls are very good, nice, and are always on time.

    Mary P_44

    5

    July 5, 2022

    I am a current client of this provider

    It has been phenomenal. I have so little energy and the caregiver takes out the garbage. That might seem like a little thing but I feel so much lighter. I think that the caregiver is a very caring individual and she just goes and does stuff, like taking care of my kitty litter and doing the dishes.

    Anonymous_6197

    5

    June 14, 2022

    I am a current client of this provider

    I am able to have someone to drive me around to places. They are reliable because they are always there when they said they would be.

    Jerome & Mary Lou O

    5

    June 8, 2022

    I am a current client of this provider

    They help with things that we ask her to do, like light housekeeping and changing beds. I like that they are easy to work with and personable.

    Melanie M_4

    5

    May 9, 2022

    I am a current client of this provider

    They have helped supplying someone I can associate and get along with. I interviewed a lot of companies and Right at Home was top notch. They stay the course, and they take care of complaints. They are located in a perfect spot in Orland Park. I have recommended them numerous times. I like the service and that the owners come over once in a while. How they communicate is a plus for them.

    Pat B_15

    5

    April 4, 2022

    I am a current client of this provider

    Without them doing laundry and the shopping, I would be up a creek. The laundry is the most important. I like the fact that I can get it for three hours and I have been happy with my caregiver.

    Theresa B_13

    5

    April 4, 2022

    I am a current client of this provider

    They have helped the most by taking care of my mother when I can't. I like that they are reliable.

    Alicia E_1

    4

    March 24, 2022

    I am a current client of this provider

    They need to be more engaging and come up with more activities to do with her to help her. They need to have different options to choose from. I like that they are good at listening to the needs of the client.

    Anthony M_7

    4

    March 23, 2022

    I am a current client of this provider

    It's been amazing to be able to work and not worry about my husband. I would refer them but I just had a poor experience with one caregiver who walked out, and left my husband home alone.

    Sue W_13

    5

    February 1, 2022

    I am a current client of this provider

    I get to go to sleep while they're here. I feel like they're very professional, truthful, and they provide good caregivers.

    Diane V_2

    4

    January 4, 2022

    I am a current client of this provider

    They couldn't do anything to make my life easier, they just do the job and leave. I like the personnel they send to us.

    Mallory R

    5

    December 15, 2021

    I am a past client of this provider

    They did what was required. They are flexible and have friendly caregivers.

    Betty B_27

    4

    December 15, 2021

    I am a current client of this provider

    They could add on other jobs that the patients need. Patients need people to drive them to places, and they don't offer that service. The person that they sent is very good and very caring and they do good work.

    Anonymous_5407

    4

    November 10, 2021

    I am a current client of this provider

    They change him. They take care of my husband the way I want them to.

    Tom V_2

    5

    October 15, 2021

    I am a current client of this provider

    They take the load off of me. They have good employees that they send to us.

    Crystal M_2

    5

    October 8, 2021

    I am a current client of this provider

    They come in the morning and get him out of bed. They are really nice with my dad.

    Dale H

    5

    September 2, 2021

    I am a current client of this provider

    They take care of her. They give her lunch. The people that help us are very good and they are qualified.

    Donald N_2

    5

    August 26, 2019

    I am a past client of this provider

    They were great, and I looked forward to seeing them on Tuesdays. It took work off of me so that I could lay around and rest up. I liked everything about Right at Home. They came, did their thing, were friendly, asked if I needed a meal, and asked if anything else needed to be done.

    Nancy M_19

    4

    May 1, 2019

    I am a current client of this provider

    They are very helpful. I like them because they are punctual and do a good job.

    Judith D

    4

    March 15, 2019

    I am a current client of this provider

    They need to make sure that the nurses have completed training and can handle people in a wheelchair. They need to have people who can take over for people who can't. Right now it's a nursing agency. As long as they keep going and I can get my nursing aides every time I need them every day, then I'll be doing fine. There have been a couple times that it hasn't been fine, but I think it has to do with the fact that they were changing hands.

    Lorraine P_8

    5

    February 8, 2019

    I am a current client of this provider

    I don't have to tell her what needs to be done. She sees for herself and does it. They seem to be on top of my situation, and their employees are reliable.

    Donn M_1

    5

    January 16, 2019

    I am a current client of this provider

    They help me the most by taking care of all my wants and needs. I like that I do not have anything to complain about.

    Tom

    5

    December 19, 2018

    I am a past client of this provider

    I am very pleased with Right at Home. I already recommended your company to a couple of my friends. Thank you for all you have done for me and my mom's dad.

    Charlene W

    4

    December 18, 2018

    I am a current client of this provider

    They are reliable. They need better communication.

    Lynn A_1

    5

    September 13, 2018

    I am a past client of this provider

    It was very reassuring to know that somebody was there if I needed it. It's a wonderful thing for them to help me when I get out of the hospital. The nurse was great and very nice.

    Angie B

    5

    August 1, 2018

    I am a past client of this provider

    It definitely made it more convenient and easier. We are not trained professionals to provide what our loved one needed. The caregivers were very attentive to my father and definitely met all of his needs. The administration was also very helpful in setting up the care. They went above and beyond when trying to assist us and setting up the schedule we needed.

    Angie

    5

    July 20, 2018

    I am a past client of this provider

    The admin and care providers are professional and personal. My parent's needs were met, and just as important they provided a personal care as if they were part of the family. We will definitely use the service again and highly recommend Right at Home.

    Jane J

    5

    June 5, 2018

    I am a current client of this provider

    It's made it much easier. She does my showers and she does a few chores with me. The caregiver is wonderful.

    Harriet C

    4

    May 22, 2018

    I am a current client of this provider

    The caregivers need to read the care plan. I like that the caregivers are very dependable.

    Virginia

    5

    May 10, 2018

    I am a past client of this provider

    Listened to my needs and met them. I would recommend them.

    Jack H

    5

    April 26, 2018

    I am a current client of this provider

    I have a very efficient and regular caregiver. When I have had substitutes, they don't listen adequately. They are very necessary because I'm unable to do the work myself.

    Mike

    5

    April 18, 2018

    I am a current client of this provider

    Service is always excellent. Megan is very happy.

    Samantha

    5

    April 17, 2018

    I am a current client of this provider

    Wonderful person. Kind and patient. Pleasure to have helping mom.

    Edward G

    5

    February 14, 2018

    I am a current client of this provider

    The service is prompt and courteous. The caregiver that comes over is very friendly and works with my loved one well.

    Larry J

    5

    December 2, 2017

    I am a current client of this provider

    I would tell a friend that they should be patient, because it takes time to work out the right combination with the caregiver. Having them care for my family member has allowed me to have time to myself.

    Connie G_1

    4

    November 2, 2017

    I am a current client of this provider

    My problem was that we went through a few caretakers before finding someone that worked well with my dad. We have a different caregiver on the weekdays than on Saturday. The weekday caretaker is not as good as the Saturday caretaker. The one on Saturday talks to my dad, cleans the house, and takes him out.

    Cheryl A

    5

    October 18, 2017

    I am a current client of this provider

    I would recommend Right at Home because they have been good to me. The caregivers help me in case I fall down, so they can pick me up.

    Anonymous_342

    4

    September 22, 2017

    I am a current client of this provider

    Right at Home communicates with me well and keeps in touch. Right at Home takes care of things that the client needs while they are recovering.

    Rick

    4

    August 22, 2017

    I am a current client of this provider

    We've been with Right at Home since January. They have been very helpful. But our caregiver (Pat L.) is the most helpful person we have encountered. She's patient and kind and has helped my wife tremendously.

    Sue K_1

    4

    August 16, 2017

    I am a current client of this provider

    Right at Home's caregivers seem to treat my father with respect and are on top of things. The messages that I leave with the office are passed on for the most part. It is difficult for my father to have so many different caregivers. I do realize that it is hard because my father needs 24 hour care. The morning shift is good with meal prep and helping my father, but I don't know if everything is getting done as far as cleaning during the mid-shift. The evening shift marks off that they are running errands and transporting my father, but they don't do this.

    Stanley M_3

    5

    May 3, 2017

    I am a current client of this provider

    I would recommend Right at Home because the experience of their employees is great, and I'm very happy with the service. Having Right at Home makes things better for me because I feel more happy and satisfied.

    Mary Beth Theresa

    5

    March 19, 2017

    I am a current client of this provider

    Rosa is a kind, intelligent, efficient, care taker for my Dad. She is an excellent listener and always respectful. We are very lucky to have her in his home.

    RosalynK

    5

    March 19, 2017

    I am a current client of this provider

    I always request Peggy A. to sit with my mom. She is excellent.

    Paul M

    5

    March 18, 2017

    I am a current client of this provider

    From the first very point of contact, every encounter with Right at Home has been excellent. They have been very responsive and helpful. I thought that my dad would resist at-home assistance, but after speaking with on of Right at Home's representatives, he felt at ease and signed up for much-needed help. He and I appreciate the flexibility that Right at Home offers with schedules and the prices are reasonable. My dad has been very happy with the caretaker that has been assigned to him.

    cupcakes9874

    5

    March 17, 2017

    I am a current client of this provider

    I have found Right @ Home Orland Park to have compassion for the client and family. Right @ Home Orland Park is dependable. They're also prompt when addressing any needs or concerns that we might have..I would recommend Right @ Home Orland Park to anyone needing 5 star care for their loved one.

    Peter S_1

    5

    February 10, 2017

    I am a current client of this provider

    Right at Home is professional, courteous, and takes good care of their clients. Right at Home babysits my mother. It gives me peace of mind when I go out.

    Dolores541826

    5

    November 29, 2016

    I am a current client of this provider

    Linda is a very pleasant and considerate person and a pleasure to be with. She is always willing to do whatever I ask her. She's more like family.

    Antonia162735

    5

    June 24, 2016

    I am a past client of this provider

    Very pleased with prompt response to inquiry about Right At Home service. Employee who came to help was very good and dependable.

    Anonymous108758850

    3

    August 9, 2015

    I am a current client of this provider

    The caregiver from Right at Home Orland Park is fine. She has a good attitude. I have been using their services for about a month.

    PatrickMcLaughlin

    5

    July 20, 2015

    I interviewed this provider

    The company and the people, you have to consider when in need of care you're unable to provide to a loved one. First class organization with genuine people who can get you through challenging times and at the moment you need help the most. Do not hesitate to call on Right at Home in Orland Park, they care, and are responsive, well beyond what I expected. Great job people, I truly appreciate your work....

    Jan R

    5

    June 14, 2015

    I am a past client of this provider

    Right At Home caretakers were such good companions and helpers for my mom on a part time basis so that my life could be made a little easier. The staff was willing to work with my schedule and very understanding about the different hours the caretakers were needed. My mom really didn't need constant attention but the ladies helped to oversee what she could do on her own and even helped her with some exercises. Having them here made me feel at ease know she was in good hands when I couldn't be there.

    Ann96777750

    5

    August 1, 2014

    I am a current client of this provider

    My mother-in-law is very satisfied with the service from Right At Home. The caregivers they provide are reliable, friendly and compassionate.

    Jean N.

    5

    July 24, 2014

    I am a past client of this provider

    Our caregiver Rachel enabled us to bring our 92-year old mother to our son's wedding without worry or concern. Rachel was caring, respectful and attended to our Mother's every need. Rachel cared for her in several different settings:rehearsal dinner wedding ceremony and overnight at hotel. She became a part of our family. We used this provider during our son's wedding.

    Audrey L.

    5

    July 24, 2014

    I am a current client of this provider

    As an Octagenerian with limited movement and activity I cannot imagine life without help 24 hours a day. My live-in caregiver anticipates my every day needs: cooking, cleaning, rotating, driving to doctors, etc. They hire competent, courteous helpers.

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    Services and Amenities of Right at Home Orland Park in Orland Park, Illinois

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Fitness & Wellness Programs

    • Fitness Opportunities

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening

    Bonds & Insurance

    • Is Bonded and Insured

    Health Services

    • Companion Care

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Reference Checks

    Companionship & Escort Assistance

    • Companionship Services

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Transportation & Shopping

    • Transportation Services for General Shopping

    About Right at Home Orland Park in Orland Park, Illinois

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.Custom Care PlanWe know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.Caregiver Training and Care Supervision When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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