Wesley Enhanced Living Pennypack Park

Marie

I went to Wesley Enhanced Living Pennypack Park. I thought it was a nice property. I was impressed with it. The staff was very pleasant and very knowledgeable. They were able to answer all my questions. I don't remember being extremely impressed, but I didn't leave with a negative attitude toward them. When we looked in the rooms. I have an allergy to Oxi detergent, and so one of the things that's important to me is to have my own washer and dryer in my living unit, and they did not have that. We were there shortly after lunch, and people were coming back from lunch, going back to their rooms from lunch. And they seemed to be very congenial, with a good atmosphere, and a good mixture of people that were comfortable with each other. That to me was a good sign. Everything seemed very clean and nice.

Betty

I have a friend in Wesley Enhanced Living Pennypack Park. She's been there for three and a half years. She's had some hemorrhoids, like for the past year and they've been hurting and killing her. It doesn't seem like they're doing anything for it and they're not getting any better. The staff tends to have an attitude that it's too much trouble to do this or to do that. The whole personality there is way different from the other place. They're not as clean, and they just don't seem to have enough people to care for the residents that they need. I know everybody's going through that right now, everybody. So I guess you really can't say too much about that. Everything's gone downhill since she's there. They have a nice yard where the people can sit and chat, they have little tables if you want to have lunch. They have to listen to their patients more.

Mary

Wesley Enhanced Living Pennypack Park's facilities seem very nice. I looked at a one-bedroom apartment, and I also saw a two-bedroom apartment. They seemed very nice. The landscaping outside was beautiful. I can't say anything bad about it except that it may not be available. I was taken around by the sales manager. I saw a resident in a hallway, but I didn't have any long interactions. The staff who gave me the tour was very helpful.

Denise

My dad moved into Wesley Enhanced Living Pennypack. It was recommended by a friend through my daughter. He's actually in rehab right now, and he'll be going to long-term care. The staff is very informative and helpful. I would recommend it for the staff, the area, and the cleanliness of the place. They have a courtyard, and a dining room.

Provider Response

Lorenzo and Gloria

We just wanted to take the time to define our experience with Wesley Pennypack Park. Our Mom is 96 and we finally, after 5 years from the passing of Dad, talked her into moving from her Philadelphia home of 73 Years. We took her to two tours of Wesley and she liked both visits. Mom is extremely independent and loved the apartment with the washer/dryer on the same floor in the kitchen !!. She decided to make this change February, 2020. The family was delighted as she would have a safe environment with lots of new friends to share stories and meals with. She was so excited and was ready to move. Mom moved into her independent apartment March 4th, 2020. We got Mom partially settled in when the COVID 19 came to the USA. Shortly after, quarantines were put in place and Mom was on her own, or so we thought. Wesley's staff and personel have gone above and beyond to keep all residents safe and happy and that no one gets forgotten and most of all keeping healthy. Supplied with games and books to color, added additions to the menus, they have kept her spiritually in touch. Wesley Management has also been keeping the family updated constantly with what is happening. We can put our head on the pillow at night knowing Mom is safe. We talk with Mom daily. She lets us know that she gets a note with each meal updating what's happening in the community and how to follow the protocol to stay safe. Mom is really teachng us a lesson or two how we can make it through this unsettling time. She reminds us of the World Wars and the Depression. We are hoping that Mom will be able to really enjoy the pleasures that Wesley has to offer outside her apartment walls. Wesley is truly, in our opinion, a wonderful and compassionate facility as this pandemic is new to them as well. They have touched our lives and our Mom's. We look forward to seeing her and personally thank each and every one at Wesley.

Provider Response

Stephen

Wesley Enhanced Living Pennypack Park was nice. I liked it a lot. It had a homey atmosphere. It wasn't real big, so it didn't have as many activities going on. Everybody seemed to know each other. I also saw people in assisted living and everybody was on a first name basis. If you needed someone to look after you, you would get attention there. I was impressed with the staff and the facilities; it was a little less expensive than others. The food menu looked decent. They had a cafe where you could eat meals, but you can also cook your own. They had a nice dining room. If you're going to a very high level of care and you exhaust your resources, but you've been there for five years, they have fundraising and they will keep you forever. The woman who took me around was really good, seemed to know everybody that we ran into, and was able to answer all our questions. I was happy and content with the facility.

Provider Response

-LC

I wasn't impressed with Wesley Enhanced Living Pennypack Park. The rooms were smaller and they were semi-private. They were separated by a curtain and a wall, and they were adequate.

Provider Response

Harriet743234

We really liked Wesley Enhanced Living Pennypack Park. The rooms were so nice and modern. The people, including residents, who we got to talk to were so friendly. The dining facilities were great. I thought the menu options and the restaurant schedule were good. They had two options for dining: a bistro and a dining hall. We met some residents who were playing games in a game room. They showed us the room where they had live entertainment and church services. They also showed us a room where they had movies once a week.

Carl755857

I thought Wesley was very nice. They remodeled the whole place since I had visited it years ago when the facility and orientation were much different. There were a couple of things that were very nice, like dining room and menu. One meal a day was included, but they also had a nice snack bar that you could use 24 hours a day, I think. The rooms were nice and quite adequate.

Caring111966650

As to the staff at Wesley Enhanced Living they are professional. Her room is clean and spacious for her. She loves it. Their dining room is very clean, and they serve them good food. They provide exercise, and they allow me to take her out.

shoshee101

This facility has undergone major renovations over the last few years. The new apartments are beautiful and spacious. My grandparents have a 2 bedroom apartment, so that is what I am reviewing. The bathrooms are updated and the standard tub has been replaced by a spacious walk in shower with no ledge. Someone on a walker can just walk right in and have plenty of room to shower with the walker in with them for support if needed. The kitchen is large and has all the modern amenities including a dishwasher. Residents who enjoy cooking should have no problems. I have personally cooked many Thanksgiving dinners in my grandparents kitchen and have had no issues with the counter space, oven or anything else. The new dining room is beautiful. There is now a nice lobby area with comfortable seating for residents waiting for a table. The staff is kind, patient and know their residents well. My only complaint in this area is the food. It is institutional food which reminds me of high school lunches. The salad bar desperately needs to be expanded to include more options. The activities at "The Manor" are varied. There are small concerts, movies and creative options for the residents to move around, socialize and use their imaginations. As an example, this Halloween, my grandparents and I made scarecrows, which were then used to decorate the beautiful courtyard for the season. The hallways are wide and have handrails on both sides, allowing easy travel for residents of all abilities. My only issue here is that the hallways are very long and the elevator is in the middle. Residents living at the far ends have a long walk if they are using walkers or canes. Residents who need assistance need only call the appropriate department. Someone will come and put boxes in storage, move heavy objects or anything else the resident needs and cannot do themselves. There is a van which takes residents to the grocery store twice a week, the mall and other shopping outlets. Residents can also use this van to go to doctor appointments for a nominal fee. There is a SEPTA bus stop right out front of the facility for those wishing to use the free public transportation. The facility is located directly in front of Nazareth Hospital, so in an emergency, the hospital is right there. The care in the medical center of the manor is very good and helps the resident transition from the hospital back to their own apartments very well. Overall, I am extremely pleased with this facility. My grandparents have the perfect balance between independent living and the help they need.

Eileen4

It's a beautiful place and they have all levels of care there. I really like it and I got the studio apartment. It looked beautiful and nice. It has just about everything that you could want in there! We went there on a Sunday, so I only met one person, but she was so accommodating and we were treated very nice. It's a very clean place. I'm very pleased with it. What I really like about this facility is that there is this one button that the residents just push if they needed help. The button tells the staff where and who you are (who pushed the button). For example, if you fell or you need help, they will automatically know where to send help. I have not tasted their food, but just looking at the place you know the food's going to be good; you can tell. They also have 4 little dining rooms on different floors and the dining rooms are very cozy.

Anonymous-1

The apartments are nice sized, the building is kept clean. The residents seem to be happy and enjoy the building and the activies. They also have common areas that allow the residents to spend time outside their apartments together.