Wesley Enhanced Living Doylestown

ReviewerRD#039

Wesley Enhanced Living Doylestown has a huge buy-in, and that doesn't make any sense for somebody who is 90 years old to pay like $90,000. The lady that gave me a tour is definitely a sales lady, she was pushy, and I felt very pressured. The tour was very nice. However, the assisted living is all on the second and third floors, which is kinda locked in like there's not many windows, and you can't go outside, so it didn't feel very nice. The apartments were very nice, big, and roomy, but I didn't see much staff, and I was more interested in how my dad would be cared for instead of a nice, big room that he can just be locked away in. Cleanliness was OK, it looked neat, but it looked a little older. They had a lot of renovations, but they were more for the common areas, like the big cafeteria downstairs. They made a comment that my dad could go there and enjoy those things only if he could get himself there. However, he is not at the level where he can walk himself around, and he might not go into assisted living. He is rehabbing right now and he needs a lot of help, so that is not a good option for him, and it doesn't feel as comfortable.

Provider Response

Christine

We visited Wesley Enhanced Living Doylestown. My mother liked the activities. It was kind of hard because Covid was just really starting, plus they're going through renovation at the time that we saw it, but she liked it. She liked the restaurant. It had a bar and a pool. She loved the apartment. The lady who gave the tour was very nice. She told us a little bit about the community, but we live here Doylestown, so we really know a lot about it. My mom loved that they had a little library up top. They had classes for the pool like stretching. They also had a great walking track up at the top level.

Provider Response

E.G.B.

I have only visited this facility as a possible residence for an elderly parent. The main floor is currently undergoing a major renovation project, so there is disarray and noise, but it will be lovely when complete. Sharon Margulies gave us a very thorough tour and, having worked there for many years, answered all questions knowledgeably and professionally. Apartments are comfortable and the options of more advanced care on-site is advantageous. Many acquaintances have placed loved ones at Wesley Enhanced Living and it merits consideration.

Provider Response

Jean

Wesley Enhanced Living Doylestown is a fantastic experience. My in-laws are very happy there. The people are very nice, professional, and were able to work with us very quickly. I have nothing but good things to say about the place. The head of nursing gave us a very nice tour on a Sunday, whereas at other places they wouldn't even talk to us until Monday, and we needed to move very quickly. One of the residents said that it's like living on a cruise ship but on land, which is a really nice compliment. I like the atmosphere and that it doesn't smell or stink. The apartments and studios are laid out really well. My in-laws love the food.

Provider Response

soninlaw1

First what is good about this facility. it is clean well cared for, it even smells "normal" I don't think the food is anything to rave about, but I think a lot of that has to do with the dietary restrictions placed on most residents. Now why I cannot recommend this facility to you. When I was there visiting my mother-in-law. The common area was filled with clearly very old people just sitting all watching one small TV. I believe there were at least 30 perhaps 50 patients on the floor and at most 4 visible staff members. My Mother-in-Law is quite ill and she told me the called for help one night (she was cold) no one ever came. There were small thefts (they called them things misplaced) in the week that she was there, and finally they did not seem to notice that she was getting sicker not better during her week of rehab. They informed us that she was not improving and she would have to leave on Friday. They provided no advice on what we should do next, and two days before she was suppose to leave my brother-in-law had to call 911 to have her returned to the hospital. I don't wish to supply to much more in the way of details but I think she might not have survived if my brother-in-law at not called for help. Of course I have no real way of knowing that, it is only how I feel. Still I would look elsewhere for services.

Susan

I toured Wesley Enhanced Living, and it was very nice. We liked it, but we didn't feel like we could live there. The staff member was nice, spoke well, and answered our questions. However, it was too far from where we want to live. They have some hobby rooms, and people were enjoying different areas of the facility.

Provider Response

Rich865614

Wesley Enhanced Living Doylestown was a very good facility. They had a beautiful, big, open dining room. They had a calendar of activities on a daily basis. They had a workout facility on the 9th floor. It was very nice -- really state of the art. It would have fit my dad perfectly, but it was too big for him. It was 9 stories tall. He would have taken elevators and would have forgotten where to go. I think the scale of it would have overwhelmed him.

Wilma825853

We liked Wesley Enhanced Living very much. The place is very nice and clean. The people are very friendly. They do have a lot of amenities as well like an indoor pool, an activity room, a walking track, and lots of activities too. They also had entertainment and a nice dining hall. It had just everything we would need.

Caring Wife8

Wesley Enhanced Living Doylestown was very nice. It was beautiful. The food was wonderful, too. They had activities, and they would take residents out. It was very nice. They had enough people on staff, and they were very friendly and welcoming. The facility was very clean. There was no odor whatsoever.

Bill98801050

Heritage Towers was great. The staff was very friendly, the rooms were very nice, and the residents were cared by the staff.

Caring96049950

I’ve been in the Heritage Towers for six years now. The cleanliness is average. The maintenance is very good. The working people are pretty young, but they give good service. They have a studio, one bedroom, and two bedroom apartments. They have a full size bathroom and a kitchen. The room is pretty big and spacious. The food used to be better. We have a menu and you can pick from 5 or 6 different dishes. The dining facility is like a big restaurant that can sit from 2 to 6 people in a table. They have dance classes and exercises.

Caring93581

I found Heritage Towers since it's just close to where I live. When I visited the place, I really think that it was the best solution for mom. The place is great and it's easy to live there. She has her apartment there. The staff is nice and upbeat. There's always someone who could go to her apartment and help her take her medicine on time. The food is good. I really like the place for my mom.

pantherdan

The facility itself is very nice. Clean, friendly staff, activities etc... My grandmother stayed their for several years after my grandfather passed away. She was in assisted living. After a period of time, representatives consistently wanted to move her to nursing care. This was not necessary and insulting as she was not an invalid. Her physical condition did deteriorate over time; however, if the staff had made a more concerted effort to get her involved with activities, I am sure she would have been in much better condition. She ended up becoming injured and was moved to nursing care, on what was supposed to be a short term basis. All her furniture and belongings remained in her apartment.At one point a staff member went into her's and other resident's apartments and stole their jewelry. She was arrested and I only partially blame the facility for this grievance.My grandmother was subjected to, what I can only describe as an uncomfortable experience. Her roommate, as their were no private rooms, suffered from dementia (or some other form mental issue) and would wake her up at night with random yelling. My grandmother was supposed to be receiving physical therapy and other recuperation to get her back to assisted living. However, it became clear the facility's management wanted her to remain in nursing, for what I can only assume was the increased cost. Rather than help make her well they consistently denied her the ability to improve, content to bleed her financially dry and stagnate physically. They would not let her do her own medication, even with my mother's assistance. They eventually gave her the wrong medication, inducing a severe diabetic reaction, which caused her to take a severe downturn. They eventually left my mother no other choice but to take her out of the facility and find a new place for her to live.I am sure the facility is great for active seniors who can take care of themselves and are completely self motivated to interact and participate in activities. However, their other support is abysmal, especially their policies on nursing. Rather than help a resident/patient get better they exposed her and my mother to undue mental and physical stress making things much worse.