Who Should You Call About Assisted Living?

You can call several state and local agencies to learn about assisted living for a family member. These resources provide more information about the available assisted living options, services and arrangements in your area. Start by connecting with the local Area Agency on Aging. This nonprofit organization offers assistance to older adults and their families.

The Aging and Disability Resource Center in your state is another important resource. These centers provide information about assisted living regulations, costs and programs for financial help. You can also use the Eldercare Locator. Contact a specialist for senior care options in your area by dialing 1-800-677-1116 through this federal service.

In addition, reach out to your loved one’s provider to ask for appropriate referrals. Geriatric care managers, social workers and other medical professionals can offer guidance, recommendations and personal insights about assisted living options. If you have friends, colleagues or other family members who have assisted living experience, they may be able to provide valuable information that can inform your search.

Assisted living facilities in your area offer tours and information sessions, so you can learn more about their specific services, amenities and admission requirements. Be sure to ask questions and explore whether the care setting aligns with your family member’s needs and preferences.

If you have an issue with an assisted living facility, call the federal Long-Term Care Ombudsman Program. Trained volunteers, called Ombudsmen, advocate for the rights of assisted living and nursing home residents. You can tell them your concerns, and they can help you resolve complaints.