Richland Hills Nursing & Rehabilitation Center

AMANDALEMONS

They left my dad in a diaper and hid his call button from him. The place is not run like it should be. We had him removed within 48 hours of this place. Please don't send your family here the nursing staff do not listen to you and ignore there patients.

Gmhendrix

Do not put family member here. The day staff was great but the staff at night was not giving my dad his medication. This happened on several occasions and he was only there two weeks. Also he was left all night in a diaper on 3 different occasions. I tried to get ahold of the director or administrator and could never get in touch with him because he is never there on the site. I even left an urgent message to call me back and he never replied. I was in the facility regularly during the day what is a therapist were very nice and all the nurses were really good. But at night it must have been a different story. the speech therapist in the morning after I see my concerns to her told me that there was a problem with the night crew.

Sandra116055950

The staff in Richland Hills was very good and excellent, especially when it came to giving the meds. The rooms were very old and need a lot of improvements. They had physical therapy, speech therapy, and a few activities, like movies. I liked that the nurses who took care of me were really great about keeping my blood sugar under control.

Disappointed1223

DO NOT TAKE ANYONE YOU LOVE THERE!!! If your loved one is on a blood thinner such as coumadin, they will not check their blood levels or run INR & PPT tests until it is too late. Sadly, because of their decision to not check my father's blood levels he had a full on stroke and will no longer be able to take care of himself. It is disgusting they are still able to be in business and did not have their license removed after this instance. He has no quality of life because of their lack of abilities.

Ledgreen

Best: Friendly and capable staff.Worst: Old, rather drab building.The facility appears to have been built about 50 years or so ago. It's very clean but doesn't smell of antiseptic or alcohol as such places so often do.The rooms are small and sometimes there are two residents to a room. The closets aren't big enough for that. The drawers in the built in chest tend to stick. It has a mirror above that's almost shoulder height to me. The bathroom mirror is also mounted quite high up so there isn't a mirror my mom can use from her wheelchair.The facility is easy to find, a church up on the corner with the main street makes an excellent landmark and is the only other thing on King's Court. It's only two minutes to I-820. Turn the other way and downtown Fort Worth is a straight shot at about 15 minutes.Mom has had no complaints with staff but says the food could use improvement. The normal resident diet seems to be heavy on canned and packaged food products rather than produce and fresh meat. Corndogs and other fast food type fare is common on weekends. Through the week the food is classic American; meatloaf, stews and such. Mom is a diabetic and complains that the jello isn't sugar free. She recently told me that a change in the kitchen has improved the food greatly.Since mom has some trouble operating her cell phone, I often have to call her on the back desk phone. This phone is available to reach residents who don't have or can't use telephones. It is often unanswered or answered by residents. However, every time the phone is answered I have been able to reach my mom.She's happy there and has made some good friends including members of staff. They've been very good to her there including shopping for her when she needs something between family visits.The staff certainly seem knowledgable and capable. They're also efficient about taking care of her. Medication is correct and on time and when a trip to the doctor is scheduled they get her there and back without excessive waiting.Overall, Richland Hills is a safe and reasonably comfortable place for mom to live on her budget and get the care she needs as well.