The Pines of Mount Lebanon
1537 Washington Road, Pittsburgh, PA 15228
3.64
(17 reviews)
Photos of The Pines of Mount Lebanon
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Community Comparison
Reviews of The Pines of Mount Lebanon in Pittsburgh, Pennsylvania
3.64
(17 reviews)
Facility
4.8
Staff
5.0
Food
5.0
Cindy lynn1965
5
|
November 11, 2023
Rooms are spacious and nice wide hallways throughout building. Currently there is remodeling going on. The new color schemes are beautiful blues. Happy hour on Fridays and I believe they allow small pets. I would recommend.
Nikki
4
|
October 8, 2023
The Pines of Mount Lebanon was very nice. The attendant who took me around seemed very caring, very knowledgeable, and very nice. The room that she showed me had a bed and a dresser. They had a patio that was in the center of the building.
Margie
4
|
September 17, 2022
We viewed The Pines of Mount Lebanon. It was a smaller community of residents. If you are somebody who wants a more private environment, that's a nice place for that type of thing. I liked that they had a sunroom with a big birdcage, and my mom would have enjoyed that, like sitting and listening to the birds. I thought that was cool. It was a small environment. They only offered two meals. Their place was furnished. So if you needed a place, they had a bed and a dresser and a microwave and refrigerator or whatever. They had their activities, the room was nice. They had some crafting and things for the seniors that they showed me, really cute crafts and art stuff that they did with them. They did not have transportation available for doctor appointments. So they were the cheapest in price, but once you added on additional amenities, it became very similar to what the others were offering. So I would say depending on, or your desire and want, it could be very price effective, or affordable for you. They started around $1800, which is a really low price, if you were okay with two meals a day then that's great. But if you wanted the three meals and upgraded it, you had to pay additional money for the third meal. And then you had to pay their mobility fee because my mom's on a scooter. We would have had to pay a fee for her to have her scooter there. So most of the residents were walking, up on it, capable of moving. They did show us the whole facility where there were residents who needed a lot of care. So that was nice in that respect that if you have someone who needs a place and low income-affordable, it was great. And then as time moved on, if things weren't doing well, and they needed more care, they were able to stay in the same facility and just receive a different level of care. Levels of care could change which was nice.
Beth
5
|
October 31, 2019
My client moved into the Pines of Mount Lebanon. She has an apartment of her own, she said it was very homey as soon as she walked in, and the staff was informative and helpful. It's very clean. They've got a lot of outings, movies, Halloween plans this Sunday, and exercise classes. She likes the food a lot.
relative of a past resident
3
|
September 10, 2017
A real mixed bag. My mom lived here for 4 years. Her care was O.K. most of the time, but as with many assisted living facilities, there are never enough aides, especially full-time, well trained, aides and there is an over reliance on using agency aides to fill the gap, many of whom are not very well trained and sometimes inattentive. There were a few really good full-time aides, who were attentive and kind to my mom, but this place needs to hire more like them. They need to pay these people more and there will be happier people living here, as well as working here. One problem they just did not seem to want to rectify was insisting that aides, whose main job should've been taking care of the residents, do the resident's laundry a few times a week. For the first few years that my mom lived at The Pines, they had a full-time person to do the laundry, but they never seemed to want to replace this person after she left the facility. Communication to me from the facility about my mom's condition and medications was very scanty, especially during the last couple of years she lived there. I had to rely on a couple of kindly, full time aides to fill me in on what was going on most of the time. There seemed to be an on-going disagreement in the last year, between what hospice would take care of for my mom and what The Pines staff would take care of. It was confusing. When my mom became increasingly dependant after her stroke, the hospice presence was essential to make sure she received consistent and adequate care. After my mom died, there was no sympathy card sent by The Pines management, after she spent 4 years of her life there and a substantial amount of money, you would think they could've at least sent a card, a small gesture of kindness. It saddened me. I guess most residents are just paying customers, and when one of them dies, it's time to prepare for another paying customer. I blame the corporate culture of indifference with its frequent inattention to the needs residents and of full-time staff, and constant raising of monthly rates for residents. Surely, it is not fiscal wisdom to overpay for the many agency aides, when the company could benefit from paying a little more to acquire and keep more full-time staff. But, even with the above problems I had with this facility, it was still better than others I had been to. The Pines could really be a nice place for elderly residents and their families, if only the corporate office really cared and paid more attention to what needed to be corrected at this facility.
Provider Response
screen nam
5
|
February 8, 2017
My mother lives here and her care is fabulous. The staff is courteous and response promptly when needed. The staff members all seem to be sincerely caring individuals. The decor is pleasant and always well done for the holidays and seasons. The menu is diverse and my mother loves it here. It provides her with some personal independence but with all the needed assistance to remain safe.
Kimhopper86
1
|
January 29, 2017
The whole facility is dirty as soon as you walk in you smell nothing but urine I seen A dirty brief in the only water fountain they have most of the residents you can tell they have very poor hygiene and not being taking care properly. Under staffed, most of the staff members lack formal education in proper health care. it takes 2 hours for some one to answer a call bell. They say the System is always down Frequent falls, dehydrated. Facility doesn't communicate with the families well and every day there's a new nurse.
Anonymous123455
1
|
December 26, 2016
The Pines has little to no staff that they overwork constantly. There is almost no one there in the afternoon. The residents are neglected and usually smelling or dripping with urine. Memory care smells and is very dirty. Laundry is done only once a week which does not help with the smell. The company has no care what so ever for the staff or the residents of the facility. Unless your family member can mostly care for themselves with no assistance and you or them can do their laundry I suggest you do not go to this facility.
Provider Response
Robert737007
4
|
August 17, 2016
I was able to visit The Pines of Mount Lebanon. The place was nice but not convenient for me if I had to put Mom in there. The rooms were nice.
Paul113273450
2
|
September 30, 2015
There was one wonderful girl who showed me around, and it just felt like she was the only person capable in the entire place; that concerned me. Everything fell on her, and she really didn't have the time to show me around -- she was doing too many other things. The other thing I noticed was the stairway to the second floor that we used; the rail was shaky on it. The rooms were fine, and things were clean at the Pines.
Anonymous109414950
4
|
June 29, 2015
We liked the Pines also, but there was a smell of urine when we walked into the rooms. Otherwise, we really thought it was great. We liked the fact that it was smaller.
Caring102250550
4
|
February 27, 2015
We already looked at The Pines. I think they have bingo and other activities like that, but my mom is in a state of mind where she doesn’t even want to do activities. It doesn't matter where we take her at this point. She is not really going to participate in what's being planned around her. They have a doctor come in once a week to see the residents. The cleanliness of the place is fine. You can pay for the laundry or you can do it yourself.
Anonymous105934650
4
|
February 11, 2015
Nobody was really attentive to the residents in the memory care unit of The Pines of Mount Lebanon. They were just sitting in wheelchairs. The facility was new and very nice, but I just probably would not rate the staff as high. The environment was very nice.
darla233
5
|
October 5, 2014
The people that work there are very patient and caring. They treat the residents with respect and good humor. They try to have projects that interest the residents and help them with games and spend time with them. The facility is kept clean and neat.
Caring77849950
4
|
March 20, 2014
I like the location of The Pines Mt. Lebanon. The lady that gave us the tour was helpful. She was from dietary staff. The rooms are adequate. The dining area appeared to be clean and adequate. They could improve on the price.
redberry
2
|
September 10, 2013
So far we are discouraged by evidence of substandard care - poor-quality bathing and toileting assistance, poor diet options in memory care, insufficient and poorly-trained (and often rude) care staff. We are hoping our concerns will be addressed so we don't have to relocate.
Provider Response
Thank you so much for your insight here. This is not our standard of service and are disappointed that this was your initial experience. Please contact us at your earliest convenience so that we can resolve any of your concerns. Executive Director – Gary Renwick.
GuiCyber
5
|
June 30, 2011
I've had members of my family in and out of various assisted living facilities in the Pittsburgh region, and The Pines of Mount Lebanon is probably the nicest one I've seen. The building felt more like a nice hotel than an assisted living facility. The rooms were spacious and decorated, the food was good, and there were various common areas that the guests could use. My grandma had her 90th birthday, and our family was provided access to our own guest room with an ice cream bar. The staff I encountered were always courteous. Though it is probably one of the most expensive facilities in the area, I believe it is also one of the nicest.
What you can do with Caring
Costs for The Pines of Mount Lebanon in Pittsburgh, Pennsylvania
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$4,750
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,000
Starting Price
Services and Amenities of The Pines of Mount Lebanon in Pittsburgh, Pennsylvania
Costs
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- 1-bedroom apartments
- Companion Suites: We offer companion suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
About The Pines of Mount Lebanon in Pittsburgh, Pennsylvania
Here at the Pines assisted senior living & memory care community, we recognize that the little things make all the difference when it comes to addressing your unique style of living - from keeping our outdoor floral gardens maintained and beautiful, to keeping our aviary full of lovely and interesting birds, to preparing wonderful meals that make our residents feel right at home.
Here, senior residents can experience the widest range of unsurpassed services and amenities. Our residents enjoy settings that are as interesting as they are comfortable. They can choose from a great array of social activities and recreation programs. And they can receive the assistance or professional care they many need, 24 hours a day.
The Pines is not only an exciting place to live, but also an inviting destination for family and friends. Every day, residents can enjoy activities like exercise classes, museum trips, and cooking classes. Plus, we've designed our "uncommon" common areas and exciting programs to encourage frequent visits from guest. From our sunny enclosed courtyard, to our cozy TV room to our Card Club area, we offer a wide array of great spots to gather and entertain.
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