Ashley Woods at Penfield
400 YMCA Way, Penfield, NY 14526
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Reviews of Ashley Woods at Penfield in Penfield, New York
3.0
(2 reviews)
Facility
5.0
Staff
3.5
Food
3.0
Activities
1.0
Value
1.0
Ugota Kno
1
|
February 28, 2023
We had such high hopes when we moved our loved one into Ashley Woods memory care facility. However, within two days their staff called the police and had our loved one ambulanced to the emergency department. This happened several times, each time with the emergency department saying there was no reason for our loved one to be there. Eventually, we were told by Ashley Woods' nursing staff that they were only a "social" memory care facility that wasn't equipped to deal with our loved one's needs. Not at all what we were told prior to moving them in there. It was also very difficult communicating with their nursing staff, and once we finally did, they informed us that our loved one needed the "next level of care", in their nursing home, at three times the cost. Instead, we moved them to an actual memory care facility that treats our loved one with proper respect and compassion. Since we moved them out of Ashley Woods, they are thriving again and it has been a very pleasant experience with zero problems or police calls - the exact opposite of Ashley Woods.
Mike
5
|
October 10, 2021
We have found a place for Mom. It's a new place, and it's called Ashley Woods at Penfield. It had the right combination really of everything else. Everybody offers pretty much the same amenities, but this had a good price to go along with all the amenities, and being that it's new, even though the company is doing business for a long time, it is everything we wanted. It met all the requirements that we felt we needed. The staff seemed to be very knowledgeable. A couple of people we spoke to had been in the business for years now, and they seemed very knowledgeable. Another reason is no apartment is far from an elevator, so there's never a lot of walking for any of the residents. Everything was pristine. The rooms were beautiful. They were all one-bedroom apartments that we looked at. A few were bigger just because of where they're located, but still very nice. There's a little kitchenette, a living room, and a bedroom. They have no pool, but they have all the other things. They have a salon, medical facilities, three meals a day, and a place where you can eat whenever you want.
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About Ashley Woods at Penfield in Penfield, New York
Ashley Woods at Penfield, located in Penfield, NY, is a senior living provider that offers both assisted living and memory care. The community provides apartment-style living with several room amenities designed for comfort and convenience. Each apartment includes a kitchen, living room, and dining area, allowing residents to feel more at home. This setup is ideal for those who value their independence but may need some assistance with daily activities or specialized memory care.
The amenities at Ashley Woods at Penfield are extensive and cater to a wide range of interests and needs. Residents can enjoy organized activities and programs, which are great for staying active and engaged. For those who love the outdoors, there are outdoor common areas, a garden, and even enclosed/secured outdoor common areas for safety. The community also focuses on the health and wellness of its residents by providing meals, an emergency response system, health and wellness activities, and salon services. Additionally, communal dining, spiritual and social activities, and WiFi/internet access ensure that residents have opportunities to socialize and stay connected with others.
Services at Ashley Woods at Penfield are comprehensive, ensuring that residents receive the support they need. Personal care services, nurses on staff, and medication management services are available to assist with health and wellness. For convenience, general transportation services are offered, making it easier for residents to go to appointments or outings. The staff is also trained in mental health care, which is crucial for providing holistic support. Housekeeping services add to the comfortable and well-maintained environment, allowing residents to enjoy a worry-free lifestyle. Overall, Ashley Woods at Penfield provides a supportive and engaging community for seniors looking for assisted living or memory care services.
To learn more about this provider’s license and review other available state reports, please visit:
New York State Department of Health Adult Care Facility Directory
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