Best Customer Experience

SelectRx is known for its attention to detail when it comes to delivering the easiest option for prescription delivery services. When filling prescriptions through SelectRx, seniors never need to contact a doctor to fax over an updated prescription. SelectRx handles the process automatically when a prescription runs out. Other convenience services include creating custom dosages not available through the manufacturer or helping with refrigerated medications to ensure they arrive while still at the correct temperature for storage. 

SelectRx is one of the leading prescription delivery services due to its integrated customer service that helps make getting medications quick, easy and stress-free.

Pros:

  • Pharmacists check in monthly and are diligent about making sure customers’ boxes are up-to-date and accurate.
  • If a delivery is late, representatives will contact the shipping carrier to locate the package, and if lost, will work with insurance to get an override for lost medications.
  • Customer care representatives connect customers with other available services and resources in their area.
  • Representatives work as healthcare advocates, identifying and helping to fill in gaps in customer healthcare.

Cons:

  • SelectRx does not offer an app on any platform.
  • SelectRx does not service California or North Carolina and may pause enrollment in a state temporarily due to large increases in applications.

Overview of SelectRx

Select Quote, the parent company operating SelectRx, has been offering exceptional customer support in healthcare since 1985. With SelectRx, the goal is to offer more than just prescriptions by mail. SelectRx focuses on the management of complex conditions and providing healthcare literacy to those who may need extra information about their prescriptions and conditions. SelectRx encourages patients to talk with a healthcare provider and discuss any concerns or side effects they may have noticed. This attention to patient satisfaction has helped SelectRx develop a reputation for excellent customer service. 

Notable Service Limits

-Some OTCs, vitamins, and supplements may need to be in bottles or original packaging

Notable Coverage Exclusions

None

Shipping Service Limits

California and North Carolina

Serves Uninsured Patients? 

Yes

24/7 Support

No

App Availability

None

How Much Does SelectRx Cost?

SelectRx charges patients the cost of their prescriptions or co-pays with no added fees for delivery or service. Choosing prescription delivery services means that patients get their products delivered to their door for the same price that they would otherwise pay at a neighborhood pharmacy. Depending on the specific medication and insurance coverage, users may pay nothing for a month of medication or thousands of dollars for items that have very high prices from the manufacturer. SelectRx does offer help finding prescription assistance programs for those who have trouble affording high co-pays. 

Full Review of SelectRx Features

SelectRx is a full-service pharmacy that delivers medications via mail. It focuses on complex medical conditions and management services and includes guidance on accessing healthcare benefits along with prescription delivery. The company’s goal is to help identify and fill coverage gaps and provide exceptional customer service. 

Easy Setup

SelectRx makes getting started with prescription delivery simple and streamlined. Fill out the online form and wait for a call from one of their onboarding specialists. The company handles all of the paperwork and insurance approvals, letting you simply collect your medications when delivered to your door. 

Monthly Medication Packs

Avoid dealing with multiple trips to the pharmacy every month. With SelectRx, all of your prescriptions that you take on a regular basis ship out at once, so you never need to worry about running low mid-month. 

Automated Billing

SelectRx bills the insurance company directly and deducts co-payments using whatever payment method is on file. There’s no need to worry about individual approvals and payments with a single, automatic monthly payment for all ongoing prescriptions. 

Daily Medication Packs

With SelectRx, users get pills and medications packaged by the day, helping seniors and others with memory deficits. It’s like having all medications in a pill organizer, but medications arrive already organized. Say goodbye to missed or double doses. 

Automatic Lost Medication Overrides

SelectRx always ships medications out on time, but if something does get lost in shipping, the company handles all the paperwork needed to get an emergency override from the patient’s insurance company. There is no need to worry about denial at the pharmacy because a prescription was already filled but never delivered. 

Monthly Check-Ins

While SelectRx is designed to run automatically, delivering patient prescriptions, a pharmacist still takes the time to call every customer, each month. As long as you’re enrolled with SelectRx, you have an opportunity to ask questions, get answers and find out about possible alternative medications every month. 

Who Should Consider SelectRx?

Homebound Seniors

When leaving the house is a major chore and relies on help from other people, there’s no need to waste a trip to the pharmacy. With SelectRx, seniors with mobility challenges, or even those who are totally bed-ridden, can stay in the comfort of their own home and still get all of their needed prescriptions on time and for the same copay as at a walk-in pharmacy. 

On-the-Go Seniors

When you spend a lot of time out and about, making a special trip to the pharmacy isn’t always on the calendar. Prescription delivery services let you keep your calendar full of fun while the practical errand of picking up medications is handled by a shipping company. Any medications that need refrigeration come packed in containers with refrigerants to give you a larger collection window for added peace of mind. 

What Are People Saying About SelectRx?

Select Quote, the parent company for SelectRx has been around for decades, but SelectRx only makes its IPO in 2021. There aren’t many available reviews for the service, but every review from customers is positive. In fact, the biggest complaint is that SelectRx isn’t available in North Carolina or California, though the company will likely add to their service over time. In general, people mention the ease of enrollment, the quick shipping and the affordable service. SelectRx charges no account setup or maintenance fees and all deliveries are included in the cost of the co-pay. 

Some customers prefer the addition of app-based management since currently all account management is handled via telephone. 

FAQs


Can I Get My Prescriptions Delivered for Free?



Yes, you can get free delivery for prescriptions. While patients will still need to pay any co-pays associated with their prescriptions, there is no additional charge for delivery through SelectRx. Click here for our full answer to this question.


What is a Mail Order Pharmacy?



A mail-order pharmacy is a full-service pharmacy that delivers most of its medications via the mail. Mail-order pharmacies may or may not have a walk-in option and may not even have a local store. Click here for our full answer to this question.


How Do You Order Prescriptions Online?



With SelectRx, enrolling is as easy as filling out an online form and a conversation with an account specialist. Once you’re set-up, your doctor can directly submit new prescriptions to add to your monthly order. Click here for our full answer to this question.


Is it Cheaper to Get Prescriptions Delivered?



It can be cheaper to get prescriptions delivered. The out-of-pocket cost for prescriptions varies by pharmacy, so some medications may be priced lower through SelectRx. Click here for our full answer to this question.


Who Should Consider a Prescription Delivery Service?



Any senior who has difficulty making it to the pharmacy regularly or who needs some extra help getting organized should consider prescription delivery through SelectRx. Click here for our full answer to this question.