DivvyDOSE

Best Customer Service

divvyDose is known for its exceptional customer service. While the company started as a small, physician-led concern, it has rapidly expanded and been acquired by one of the largest health insurance companies in America, United Healthcare. The acquisition hasn’t changed divvyDose’s approach to customer service, which includes a 24/7 helpline and a happiness guarantee. Any patient who isn’t happy with the divvyDose service can request a refund that’s double their out-of-pocket costs for the first 30 days. 

The divvyDose commitment to excellent customer service has earned it a spot as one of the best prescription delivery services available. 

Overview of divvyDose

When divvyDose was founded in 2015 in Iowa, Arvind Movva, a physician and medical entrepreneur, wanted to improve patient outcomes in his home state. The goal was to deliver medications in a way that helped patients take their doses on time and as directed. When the company was later acquired by United Healthcare, Movva expanded his operations to all 50 states, helping many more patients by providing quality prescription delivery services with individually tailored packaging. 

How Much Does divvyDose Prescription Delivery Service Cost?

At divvyDose, this full-service pharmacy accepts most major insurance plans, so you only pay your expected co-pay when ordering medications, even though all medications come with a price set by the manufacturer and one set by an individual’s insurance plan. Delivery and packaging are included in the cost of the medication, so there’s no extra charge for prescription delivery services. Instead, patients get the convenience of medications shipped to their door without any additional out-of-pocket costs. 

The price of medications can drive up the final cost of a 30-day supply, but divvyDose often defaults to generic options when available. By choosing comparable generics, the company can help patients save money on the cost of their prescriptions. 

Full Review of divvyDose Features

divvyDose is a full-service pharmacy that operates solely by mail order. While there’s no physical location for patients to visit, the convenience of mail order allows users to avoid an extra trip to the drugstore. In addition to mailing out prescriptions, divvyDose includes some add-on services that help deliver more value to patients. 

Fast Enrollment

Getting started with divvyDose is typically quick and easy, particularly for those enrolled in a United Healthcare insurance plan. New patients can sign up online or by phone, and the divvyDose staff takes it from there. The company handles transferring prescriptions to its pharmacy, packs up a monthly dose of pills and ships directly to patients. 

Daily Pill Packs 

All divvyDose medications come in conveniently packaged pouches with the right medications for each morning, afternoon and night. For patients with a single set of pills, there’s only one pouch per day. For those who take medications on a set schedule throughout the day, there’s a pouch for every time a patient needs to take pills, removing the guesswork and organizing from a caregiver’s workload. 

Automated Billing

divvyDose bills patients automatically every 28-days for their medications. Instead of a 30-day cycle, the weekly breakdown makes it easier to keep track of how much medication a patient has on hand, reducing the risk of unexpectedly running out. 

Happiness Guarantee

For new patients, divvyDose offers a 30-day trial period for their prescription delivery services. If patients don’t like the service, they can cancel within that window for a refund that’s double their out-of-pocket costs. 

Late Shipment Guarantee

If a divvyDose shipment is ever late to a patient’s door, the company offers a full refund for all out-of-pocket costs. To help reduce the risk of a late shipment, the company works with UPS and provides up-to-date tracking on all medication shipments. 

Worry-Free Dosages

In addition to the packaging that makes it easy to know which medications should be taken on what schedule, divvyDose includes pictures and information for each medication. This extra safety precaution helps prevent any errors from ever causing a problem for the customer, even when divvyDose switches generics or a manufacturer changes the look of a pill.

24/7 Customer Service

divvyDose has a pharmacist on-call to field questions and handle any possible drug interactions all day, every day. For billing and other nonemergnecy questions, the company is committed to a 30-minute response time for any message you leave during normal business hours.  

Who Should Consider divvyDose Prescription Delivery Service?

Busy Caregivers

Caregivers take on a lot of tasks every day, often making it difficult to keep track of things like the number of prescription refills available or when it’s time to pick up a new set of medications. Prescription delivery services like divvyDose take the guesswork out of the equation, letting caregivers focus on providing a better experience for their loved ones. Plus, the simple packaging means saving hours previously spent loading pill organizers. 

Seniors Without Pharmacy Transportation

Seniors often struggle with transportation to and from doctors’ appointments and errands. By switching to divvyDose, one less chore requires transportation, letting seniors focus on getting help for other errands. Plus, the convenient packaging helps seniors better follow a medication regimen, improving their overall health. 

What Are People Saying About divvyDose Prescription Delivery Service?

While divvyDose doesn’t have a lot of online presence, those who have used the service routinely mention the incredible convenience. The safety card that lists all medications fits easily into a wallet and helps save time during emergencies. When shipped, the box has a list of all the medications included, along with dosages and pictures of the pills, so there’s no worry about taking the wrong pill at the wrong time. 

Some patients also mention that the divvyPacks are incredibly easy to pack for travel, making it a much more convenient option for seniors who visit out-of-state family or other destinations. 

FAQs