For decades, medical alert systems have protected seniors by providing on-the-go emergency assistance through the simple push of a button. However, seniors’ recent increase in technology use, including smartwatches, has companies upgrading their device options to meet users’ interests. Today, many seniors are searching for an all-in-one device that offers emergency assistance in addition to life-enhancing features and a way to stay connected with their loved ones.

Assistance Now’s Senior Safety Watch provides just that: modern, tech-forward features with reliable emergency protection both inside and outside of the home. The Senior Safety Watch is a full-featured Samsung smartwatch with built-in fall detection. In the event of an emergency, wearers simply press the red SOS button on the watch to either alert their family and caregivers, or call a professional emergency response team. If the watch detects a fall and the senior is unable to press the button, it will also automatically reach out for assistance.

Below, we review the watch’s pros and cons, costs and features to help you decide if Assistance Now’s Senior Safety Watch is the right medical alert system for you.

Read Our Review of Medical Alert Smartwatches

Get a Quote from Assistance Now

Pros and Cons of Assistance Now Medical Alert Watches

Pros:

  • Full-featured Samsung smartwatch
  • Caregiver app available to view senior’s current location, fall alerts and other information
  • Automatic fall detection
  • Built-in monitors for heart rate, blood oxygen, blood pressure and medication reminders

Cons:

  • Does not come with standard access to professional monitoring service (add for $10/month)
  • Watch set-up process is unclear

Assistance Now Medical Alert Watch Features

Assistance Now’s Senior Safety Watch comes with many helpful features, including two-way calling and 24/7 monitoring. After storing up to three preset phone numbers for family members or caregivers in the watch, seniors can quickly dial and speak to a loved one by simply tapping the screen. For an extra $10 a month, Assistance Now’s professional monitoring team is available 24/7 to respond to emergencies and quickly send medical help to seniors in need. Below, we’ve listed three stand-out features that make the Senior Safety Watch unique.

Automatic Fall Detection

Equipped with a special movement sensor, the Senior Safety Watch automatically detects sudden and abnormal movements, like a fall. The watch then transmits an SOS alert to initiate phone calls to the wearer’s preset contact list or the professional emergency response team. The smartwatch also sends an automatic alert to the senior’s loved ones via the Assistance Now app, which could save their life by sending help as soon as possible.

Vitals Monitoring Technology

The Senior Safety Watch has built-in vitals monitoring technology to measure the wearer’s heart rate, blood oxygen and blood pressure. This unique feature gives seniors full visibility into their daily health and provides first responders with important medical information. To streamline healthcare management, Assistance Now offers to send health monitoring data directly to the senior’s doctor. Family members and caregivers also enjoy keeping track of their loved one’s vitals in real time using the Assistance Now app.

Assistance Now App

The Assistance Now app allows seniors to remain independent, while also giving peace of mind to their loved ones. By downloading the free mobile app on Apple or Android devices, family members and caregivers have 24/7 access to the wearer’s dashboard with important information. In addition to viewing seniors’ vitals, app users can make sure their loved ones are taking necessary medications on a daily basis. The Senior Safety Watch’s built-in GPS links to the mobile app by sending helpful updates on seniors’ whereabouts throughout the day. Each time a wearer pushes the SOS button or the system detects a fall, a new notification appears for family members and caregivers.

Assistance Now Medical Alert Watch Costs and Plans

Buyers pay a one-time fee of $299.99 for the Senior Safety Watch. Monthly service is based on a subscription model at $19.99 per month for family monitoring, or $29.99 per month for professional monitoring for the first 12 months. Add-ons include an extra velcro watch band for $9.99 and a room sensor for $299.99. There is not an option to pay upfront to cover a full year of service at once.

Monthly
Annual
Monitoring Costs
$19.99 (family monitoring) or
$29.99 (professional monitoring)
$239.88 (family monitoring) or
$359.88 (professional monitoring)
One-time Fees
$299.99 watch fee
$299.99 watch fee
Type of Device
Smartwatch
Smartwatch
Connection
WiFi and cellular
WiFi and cellular
Battery Life
24 hours
24 hours
Water Resistant
Yes
Yes
Shower-proof
Yes
Yes
Range
N/A
N/A
Fall Detection
Yes
Yes

Starting Costs and Contracts

To begin, buyers pay the one-time watch fee of $299.99, plus the first month of service. Although watch users do not sign a contract, they are locked into paying the monthly service fee for the remaining 11 months of the year. Assistance Now does not offer a price lock guarantee, so it is possible that the service cost could increase over time. Additionally, there is no return policy listed on the website.

Who Should Consider the Assistance Now Medical Alert Watch?

Seniors Who Are Comfortable Using Technology

Assistance Now describes the Senior Safety Watch as a “high quality Samsung smartwatch with a full feature set,” so seniors considering this watch should be generally comfortable with using technology. The latest Samsung smartwatches act as mini smartphones worn on the wrist, with access to the wearer’s text messages, contacts, calendar, emails, social media and more. If the senior is already comfortably using a smartphone on a regular basis, then the Senior Safety Watch should pair nicely with it and provide a seamless transition into wearing a smartwatch.

Seniors With Health Concerns

The most unique feature of the Senior Safety Watch is its built-in health monitoring capabilities, which makes it a great option for those with health concerns. By providing accurate measurements for heart rate, blood oxygen and blood pressure, the watch empowers seniors to take control of their health. Rather than waiting for doctor appointments to receive this information, seniors use the data to immediately adjust their lifestyle choices or medications as needed. The Assistance Now mobile app creates a daily log for all vital measurements, which helps keep loved ones and doctors in the loop as they work together to manage seniors’ health conditions.

Seniors With Out-of-Town Family Members

Because the Assistance Now mobile app provides such thorough information about seniors’ activities and health, the Senior Safety Watch is particularly helpful for those with out-of-town family members. Living far away makes it difficult to regularly check in on a loved one’s well-being, but the app’s impressive level of detail gives family members peace of mind. With two-way communication built into the watch, seniors can easily speak to their out-of-town family members in both emergency and non-emergency situations – just like a regular cell phone. The mobile app’s ability to track daily medications and GPS location allow out-of-town family members to remain involved in their loved one’s lives, despite the physical distance.