Embrace Hearing’s Hearing Aid Review
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Embrace Hearing is a fully online company offering 24/7 support, customized sound, and strong warranties, as well as a competitive range of prices. This brand keeps its prices low by providing hearing aids and accessories made by a non-branded German manufacturer and selling directly to consumers via the Embrace Hearing website.
Embrace Hearing consists of a team of U.S.-based, licensed audiologists who provide personalized product recommendations and custom hearing aid programming based on personal audiogram reports. Receiving a recommendation is easy. Customers simply upload their audiogram, procured from a local specialist, and then opt to receive a call or email from Embrace Hearing.
H-300 | H-700 | H-900 | C-660 | C-860 | S-310 | S-710 | S-910 | |
---|---|---|---|---|---|---|---|---|
Type | RIC (Receiver-in-Canal) | RIC | RIC | CIC (Completely-in-Canal) | CIC | RIC (Receiver-in-Canal) | RIC | RIC |
Wind Reduction | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Noise Reduction | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Sound Processing Channels | 8 | 16 or 20 (with SpeechBeam +$300) | 20 | 16 or 32 (with the Upgrade to SpeechBeam Package) | 20 or 48 (with the Upgrade to SpeechBeam Package) | 8 | 16 | 20 |
Telecoil | Yes | Yes | Yes | No | No | Yes | Yes | Yes |
Volume & Program Control | Yes (with the Button on Hearing Aid or Remote Control) | Yes (with the Button on Hearing Aid or Remote Control) | Yes (with the Button on Hearing Aid or Remote Control) | Yes (with the Free App) | Yes (with the Free App) | Yes (with the Free App) | Yes (with the Free App) | Yes (with the Free App) |
Bluetooth Compatible | Yes (with Purchase of Premium Remote) | Yes (with Purchase of Premium Remote) | Yes (with Purchase of Premium Remote) | Yes (with Purchase of Premium Remote) | Yes (with Purchase of Premium Remote) | Yes (Direct Streaming) | Yes (Direct Streaming) | Yes (Direct Streaming) |
Warranty Period | 2 Years | 3 Years | 3 Years | 3 Years | 3 Years | 2 Years | 3 Years | 3 Years |
Pricing (Per Ear / Both Ears) | $699 / $1,398 | $949 / $1,898 | $1,249 / $2,498 | $949 / $1,898 | $1,249 / $2,498 | $799 / $1,598 | $1,049 / $2,098 | $1,349 / $2,698 |
Embrace Hearing’s Hearing Aids
The H-Series
Embrace Hearing’s H-Series hearing aids are its lowest-cost options, which means that H-Series devices may come with more limited accessory compatibility or audio quality. However, the H-700 and H-900 may still offer better audio performance than the lowest-cost options in the C- and S-Series.
The H-300
The H-300 over-the-ear hearing aid is for those with mild to profound hearing loss. It comes in five neutral colors and is covered by a two-year warranty. Featuring a seven- to ten-day battery life and eight programmable channels, the H-300 is a good value and Embrace Hearing’s lowest-cost option. This device is best for quieter settings and TV-viewing. Its automatic feedback functionality provides a comfortable listening experience, and the H-300’s automatic binaural synchronization improves speech recognition and directional hearing.
The Embrace Hearing H-300 is priced at $699.00 per ear. Optional accessories include the standard remote control, premium remote control with Bluetooth, and the TV Volume Streamer.
The H-700
The H-700 over-the-ear hearing aid suits people with mild to profound hearing loss and provides high performance in noisier environments than the H-300 can comfortably accommodate, but it does not include Embrace’s live speech focus software. This device can support 16 programmable channels for seven to ten days of battery life. It comes with a three-year warranty and is offered in five neutral colors.
The Embrace Hearing H-700 is priced at $949.00 per ear. Optional accessories include the standard remote control, premium remote control with Bluetooth, and the TV Volume Streamer.
The H-900
The H-900 is Embrace Hearing’s most capable H-Series device and it is suitable for those with mild to profound hearing loss. It features the highest level of auto-surround so that it can automatically adjust to a wider variety of environments and more challenging noise levels than either the H-300 or H-700. This model also features advanced feedback canceling as well as the best wind and noise reduction in the H-Series. The H-900 comes in five neutral colors and buyers receive three years of warranty coverage.
The Embrace Hearing H-900 is priced at $1,249.00 per ear. Wearers who want even greater clarity in conversations can pay an additional $300.00 per ear for Embrace’s SpeechBeam technology, which localizes speech from the front, back and side. Optional accessories include the standard remote control, premium remote control with Bluetooth, and the TV Volume Streamer.
The C-Series
Embrace Hearing’s C-Series hearing aids represent its moderately-priced product tier. C-Series devices are compatible with more premium accessories than the H-Series hearing aids and retail at lower prices than Embrace’s comparable S-Series devices. The C-Series hearing aids come in two color options, brown or black, and are the smallest hearing aids ever made. When worn, this device is hidden within the ear canal and looks much like any small Bluetooth earpiece. C-Series devices are only suitable for consumers with mild to moderate hearing loss.
The C-660
The C-660 hearing aid is ideal for users with mild to moderate hearing loss who desire a highly discreet look. The C-660 is a high-performance device that delivers clarity in most environments, featuring live speech focus software and up to 32 programmable channels. This model retails at $949 per ear and includes a three-year warranty. Those who desire enhanced performance can pay an additional $300.00 per ear for the SpeechBeam upgrade.
Customers interested in this model may purchase a small, wearable volume control remote that is sold by Embrace Hearing at a price of $299. Users also have the option to download Embrace Hearing’s free smart remote app to control their C-Series hearing aid’s settings from their mobile phone.
The C-860
The C-860 hearing aid is also ideal for users with mild to moderate hearing loss who desire a highly discreet look. The C-860 is an exceptionally high-performance device that provides clarity even in the most challenging environments. It features fully dynamic live speech focus software and up to 48 programmable channels. This model retails at $1,249 per ear and includes a three-year warranty. Those who desire enhanced performance can pay an additional $300.00 per ear for the SpeechBeam upgrade.
Customers interested in this model may purchase a small, wearable volume control remote that is sold by Embrace Hearing at a price of $299. Users also have the option to download Embrace Hearing’s free smart remote app to control their C-Series hearing aid’s settings from their mobile phone.
The S-Series
Embrace Hearing’s S-Series hearing aids are the company’s highest-tier devices. They are compatible with a more premium TV Streamer than the C- or H-Series devices and offer direct streaming to any Bluetooth enabled device. No physical remote control is currently offered for the S-Series hearing aids, though a mobile app download is provided for free. Volume can also be adjusted using a small button on the S-Series hearing aids.
The S-310
The S-310 is Embrace Hearing’s second most affordable option, and because it can be paired directly to Bluetooth enabled devices without the purchase of any additional accessories, this device is Embrace Hearing’s best value. Featuring a ‘clarity of sound’ and ‘noisy environment performance’ rating of ‘good’, this device is best for quieter environments, such as in the home or television viewing. The S-310 operates on eight programmable channels and comes in five neutral colors. However, the S-310 does not have Embrace Hearing’s live speech focus software.
Consumers who own S-Series hearing aids from Embrace Hearing have the option to purchase a premium TV Streamer that features a modern, all-digital display. However, owners of smart TVs may be able to connect their S-Series aid directly via Bluetooth for noise-free listening. The S-310 comes with a two-year warranty and retails at $799 per ear and $1,598 for sets of right- and left-side hearing aids.
The S-710
The S-710 is a more capable hearing aid than the S-310, and Embrace Hearing has awarded it very good ‘clarity of sound’ and ‘noisy environment performance’ ratings. Featuring direct Bluetooth streaming to any enabled device, the S-710 can also access 16 programmable channels and comes in five neutral colors. It is a high-performance model that delivers greater clarity in noisy environments. However, the S-710 does not have Embrace Hearing’s live speech focus software.
Consumers who own S-Series hearing aids from Embrace Hearing have the option to purchase a premium TV Streamer that features a modern, all-digital display. However, owners of smart TVs may be able to connect their S-Series aid directly via Bluetooth for noise-free listening. The S-710 comes with a three-year warranty and retails at $1,049 per ear and $2,098 for sets of right- and left-side hearing aids.
The S-910
The S-910 is Embrace Hearing’s premier hearing aid model, offering outstanding clarity and performance even in environments that would be a challenge for most hearing aids. Featuring Embrace Hearing’s live speech focus software, the S-910 has received ratings of ‘outstanding’ for its clarity of sound and noisy environment performance, and also has live/fully dynamic live speech focusing software.
Consumers who own S-Series hearing aids from Embrace Hearing have the option to purchase a premium TV Streamer that features a modern, all-digital display. However, owners of smart TVs may be able to connect their S-Series aid directly via Bluetooth for noise-free listening. The S-910 comes with a three-year warranty and retails at $1,349 per ear and $2,698 for sets of right- and left-side hearing aids.
Warranties on Embrace Hearing’s Hearing Aids
The company’s warranties include free re-programming, repairs (excludes shipping to send them the hearing aids for repairs or replacement) and unlimited support via phone or email. Embrace Hearing customers also have access to a resource web page that features free maintenance videos. All hearing aids have a 45-day money-back, free trial and come with either a two-year or three-year warranty period.
Embrace Hearing’s Hearing Aid Accessories and Extra Features
In addition to the usual accessories offered by most manufacturers and retailers, such as battery replacements, comfort domes, wax guards and drying units, Embrace Hearing also provides a mobile app and a range of convenience devices that are compatible with select hearing aid models.
Free Remote App for Smartphones
Embrace Hearing offers a free hearing aid remote control app for customers who purchase a C- or S-Series model. The free remote app can be downloaded after completing the purchase of an S-Series or C-Series hearing aid. It features volume adjustment, mute, bass/treble adjustment and more. The app is compatible with iPhones and devices that have an Android 4.0 OS or more modern Android operating system.
Remote Controls
The Standard Remote
Standard Remotes from Embrace Hearing allow H-Series and C-Series hearing aid users to adjust their volume wirelessly. S-Series hearing aids do not have a compatible standard remote, instead utilizing smartphone apps and a TV Streamer only. For H-Series users, it is recommended that customers purchase at least a basic remote as there is currently no mobile app available with which to control H-Series devices. Both the H-Series Standard Remote and the C-Series Standard Remote are available for $99.00.
The Premium Remote With Bluetooth
Embrace Hearing offers Bluetooth-compatible Premium Remotes for its H-Series and C-Series hearing aids. Using any Bluetooth enabled device, the wearer can have a hands-free phone conversation, discreetly adjust the volume on their hearing aids, and listen quietly to their TV or radio. While the H-Series Premium Remote comes in a more traditional remote control design, the C-Series Premium Remote is a small dial that can be worn around the user’s neck. There is currently no remote available for S-Series hearing aids other than the Embrace Hearing mobile app (downloadable upon device purchase). Both Premium Remotes with Bluetooth retail at $299.00.
TV Audio Streamers
The H-Series TV Volume Streamer
The H-Series Streamer from Embrace Hearing allows users to control the volume of their TV and stream audio directly to their hearing aid, which means no more blaring TV that annoys everyone else in the house. This streamer only functions with the compatible H-Series Bluetooth Remote, and the wearer must purchase that remote in order to use this streamer. The H-Series TV Volume Streamer is priced at $100.00, but because the consumer must also buy the compatible H-Series Bluetooth Remote to use this streamer, their total cost for both will be $399.00.
The C-Series TV Volume Streamer
The C-Series TV Volume Streamer allows C-Series hearing aid users to create a signal between their Bluetooth Remote (purchased separately) and their C-Series hearing aid, enabling a personal TV viewing experience that’s easy to hear without disturbing others. The C-Series Streamer features physical buttons and a small, flat design that makes it unobtrusive when stationed on a surface near a television. The TV volume streamer is priced at $100.00, but because the consumer must also buy the compatible C-Series Bluetooth Remote to use this streamer, their total cost for both will be $399.00.
The S-Series TV Volume Streamer
The S-Series Streamer allows S-Series hearing aid users to create a Bluetooth signal directly from their television that connects with their hearing aid, enabling a personal listening experience that’s easy to hear without disturbing others. Unlike the C-Series and H-Series TV Streamers, the S-Series streamer features a sleek, all-digital display and does not require users to purchase a Bluetooth Remote. This device retails at $199.00, with no further accessory purchases necessary.
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