EZ Lite Cruiser Review

Best Return Policy

The EZ Lite Cruiser ranks as one of the best electric wheelchair brands for users who are concerned about being able to return the wheelchair if it doesn’t fit their needs or is defective in any way. While the chair must be in good condition when it’s returned, the company will even take back a wheelchair that’s been tested outdoors, and customers are typically refunded between 90-100% their original purchase price. 

EZ Lite Cruiser electric wheelchairs are lightweight, easy-to-transport power chairs with a great return policy. They feature quick-release motors, reclining seats and a user-friendly, automatic electromagnetic braking system for safety. The top speed on all models is 5 miles per hour, and these travel-ready mobility devices have a range of up to 15 miles when fully charged. 

Overview of EZ Lite Cruiser

Headquartered in Chatsworth, California, EZ Lite Cruiser sells FDA-cleared lightweight electric wheelchairs backed by an industry-leading warranty. EZ Cruiser power chairs are sold directly through the company’s website, and there’s no shipping charge for customers throughout North America.

All four EZ Lite Cruiser models are backed by a 10-year limited warranty on the frame, 5 years on the motors, and 2 years on the battery, joystick and computerized control system. EZ Lite Cruiser also sells a lightweight, standalone lift called the EZ Lite Cruiser Foldable Portable Lift that’s specially designed for consumers who need help transferring their EZ Lite Cruiser wheelchair in and out of cars, light-duty trucks or SUVs. 

How Much Does an EZ Lite Cruiser Electric Wheelchair Cost? 

EZ Lite Cruiser power chairs range in price from $2,595 to $3,139, excluding optional accessories and shipping charges to destinations outside North America. 

Deluxe models cost several hundred dollars more than the Standard model, although all EZ Lite Cruiser electric wheelchairs use the same motors, chargers and batteries. Deluxe models include enhanced comfort features such as contoured arm rests, a reclining seat back and height-adjustable footrests. 

EZ Lite Cruiser doesn’t direct-bill insurance plans, so customers must pay out-of-pocket for their devices and pursue reimbursement through their insurance provider. It’s also important to note that EZ Lite Cruiser isn’t currently enrolled in Medicare’s Durable Medical Equipment (DMEPOS) program, although coverage may be available through a Medicare Supplemental Plan.

Full Review of EZ Lite Cruiser Features

EZ Lite Cruiser makes four power wheelchair models, and each of the three Deluxe models come in three sub-models. All EZ Lite Cruisers are based on a lightweight, foldable frame that’s designed for easy transport in most passenger vehicles.

One feature that sets EZ Lite Cruiser apart from the competition is the company’s patented quick-release motor. The two rear drive wheels are each connected to a motor, and the wheels are designed to be removed quickly to reduce the weight of the wheelchair. 

The main difference between each of the EZ Lite Deluxe sub-models is the size of the front and rear wheels, a major factor in what type of terrain an electric wheelchair can navigate. While larger wheels do increase the overall turning radius of any wheelchair, small, compact tires are best suited for indoor use only. 

Optional Accessories

All EZ Lite Cruiser folding power chairs include a 10 ampere-hour airline-approved battery, charger, footrest and seat cushion. There are a number of optional accessories available, including:

• Extended-range 15 ampere-hour battery
• Travel bag, cup holder, headrest and basket
• Caregiver-controlled, rear joystick mount
• Quick-connect adjustable leg rests and manual push handles
• Car charger, international adapter and dual-port USB charger
• Folding portable lift 

Warranty

EZ Lite Cruiser folding electric wheelchairs are backed by an industry-leading factory warranty that covers:

• 10 years on the wheelchair frame
• 5 years on the wheel-mounted motors
• 2 years on the battery, joystick and control system
• 90 days on all high-wear parts, including the wheels, seat cushion, straps and armrests

Money-Back Guarantee 

EZ Lite Cruiser wheelchairs are backed by a 60-day money-back guarantee, although users must return the device in as-new condition within 7 days of receipt to qualify for a full refund. 

After 7 days, users who return their EZ Lite Cruiser within 14 days of receipt will be charged a minimum 10% restocking fee. After 60 days of use, consumers who decide to return their wheelchair must pay the return shipping cost plus a 10% restocking fee. 

Standard

The EZ Lite Cruise Standard is the company’s entry-level device. It has a 264-pound weight limit and weighs just 44 pounds without the battery. It comes with a 10 ampere-hour airline-approved lithium-ion battery, and an extended range 15 ampere-hour battery, which can’t be transported by air, is available for an extra charge. 

Deluxe Slim

The Deluxe Slim is a narrow folding electric wheelchair equipped with a 17.5-inch wide by 17-inch deep seat cushion. The smaller wheelbase is designed for petite users who need a device that can easily navigate the narrow hallways and doors that are common in many older homes. Consumers can choose from three rear wheel sizes ranging from 8 to 12 inches. 

Deluxe Regular

The Deluxe Regular is designed for full-size users who want a spacious, open seating area measuring 19 inches between the height-adjustable armrests. The 26-inch wheelbase delivers the ideal mix of comfort and maneuverability, and the footplate can be raised or lowered to customize the fit. 

Deluxe Wide

Geared toward users weighing 200 to 330 pounds and measuring 5 feet to 6 feet 2 inches tall, the Deluxe Wide has a generous cockpit area with 21.2 inches between the height-adjustable contoured armrests. The overall wheelbase is 26 inches, and the widest point measures 26.76 inches, making it easy to navigate through standard residential doorways. 

Who Should Consider EZ Lite Cruiser Electric Wheelchairs? 

Thanks to their lightweight, compact size and ease of use, EZ Lite Cruiser electric wheelchairs can be a good option for a wide range of consumers. 

Occasional Wheelchair Users

EZ Lite Cruiser electric wheelchairs are ideal for those who need a mobility device to travel to medical appointments, attend concerts or go shopping.

Wheelchair Users Who Need a Lightweight, Airline-Approved Mobility Device

EZ Lite Cruiser power chairs can be a good option for anyone who needs a light, foldable airline-approved mobility device. The included lithium-ion battery is approved for transport on most major airlines. 

What Are People Saying About EZ Lite Cruiser Power Wheelchairs? 

A number of EZ Lite Cruiser power wheelchair users say that the device has allowed them to travel freely using all modes of transportation, including passenger vehicles, commercial airlines, cruise ships and trains.

One full-time wheelchair user reports that they use their EZ Lite Cruiser whenever they go on vacation, although they did need to upgrade to a Deluxe model to visit areas with cobblestone streets and sandy terrain. 

Another EZ Lite Cruiser user says that they use their device to help manage their chronic fatigue symptoms. Their power chair is easy to transport in their compact convertible car, and they use it to enjoy long walks with their dog and partner. 

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