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If I could give zero stars, I would. My family's experience at King of Prussia Rehab and Nursing was deeply disappointing and concerning. The facility is severely understaffed for the number of patients they take in. Call lights go unanswered for hours, leaving patients helpless and neglected. Meals are delivered and then taken away an hour later, often untouched because the trays are left out of reach and no one checks to see if assistance is needed.

One of the most upsetting moments was when my 98-year-old father needed to relieve himself. After waiting for 50 minutes with no help, I went to the nurse’s station, only to be told there was only one aide on duty and he’d "just have to wait his turn." This level of neglect is unacceptable.

The staff, when they are present, are rude and dismissive. When you ask for help, you're promised someone will come, but no one ever does. We were forced to take shifts and hire private caregivers just to make sure our father could sustain life in this place.
The kitchen staff was welcoming and helpful.  The PT and Ot staff were cordial and professional.  Doctors and NPs were dutiful.
 
I would not recommend King of Prussia Rehab and Nursing to anyone. Please think twice before placing a loved one here. Our family would never want anyone else to go through what we did.

I am a friend or relative of a current/past resident

I feel as if most of the 
Residents her are very poorly cared for!!!

The climate and admissions process is subpar!

Clients needs are basically often not meet 
Adhered to not understood by staff.

The food isn’t necessarily healthy and 
The medical needs of clients are not necessarily adhered to nor appropriately monitored 

My father needed a lot of physical therapy but they did nothing to prepare him to go back home and live on his own. The nurse wrote in his file he wasn't progressing and probably will be discharged soon  and sends this to the insurance co. They decide to discharge him, and said good luck fighting the insurance co. We did and got them to pay for additional time. They don't help do whats best for the patient they just want to collect their money. 

I want all the staff at the facility to know how appreciative I am for your service during this trying time with the Corona virus attaching our country. Thank you for showing up each day to care for our loved ones.  My mom has been in the facility for 2 years today. She’s 95 years old with dimensia. When she arrived there she was in pretty poor shape. I would never have guessed she would be in my life 2 years later. She loves  the food. She has never showed any fear of being there. I am there almost every day and I have to say any concerns I have  are dealt with  swiftly. There is no nursing facilities that are perfect. I love so many nurses and aids. I only came across a few that I had concerns with and they were dealt with right away. Barbara R. who is the administrator is top notch. I would not be afraid to recommend this facility to anyone. 

The nurses here are terrible. That is if there are any working. They are constantly short staffed.  I visit my friend 3 times a week and she is left to sit in a dirty diaper for hours even though I repeatedly ask them to change her.  I see patients laying around in beds or sitting in corners with hardly any interaction.  Food trays are just placed in front of them and if they dont eat ? I suppose it's not their problem. They just take it away .  Things also get stolen.  Like I box of crackers I brought in just last week. I came in the next day and they were gone. They left the empty box. One day I came in and there was a swarm of ants all over a piece of food in the closet. Who knows how long that was there. 

Husband there for wound care over 2 months from hospital.  Wounds got worse and got another while there.  Lost 32 lbs in 3 weeks.  Did not address concerns about diet.  Did not address concerns about possible UTI.  Had blood in Foley tube twice and still would not test Urine.  I took him to HUP ER myself and he was admitted for 5 days with UTI and severe malnutrition.  Manor care did not turn him every 2 hrs as ordered, did not use wound vac as ordered, did not address eating concerns, and many many other complaints.  He is a paraplegic and fell of bed while there.  We have reported them to Protective to
Services and are seeking legal advise

staff is very nice, and patient. rehab is done professionally

I am/was a resident of this facility

 I am a hospice volunteer and I have met with various patients at the facility . I have yet to meet a patient who has complained of any mistreatment. I see no bugs, the nurses are responsive, and although I wouldn’t say it’s fancy, most definitely they are taking care of the people there, feeding them, changing soiled bedding, etc.

I visited this facility

May17 2018 by Helena Z.
After a week in the hospital I have arrived in the facility very scared unable to get up from a sitting position or walk.The nurses were very warm,caring and helpful.The therapists professional and caring Although very overworked everyone on the staff did everything with a smile and encouragement.After 3 weeks they have performed a "miracle" I can walk with a walker and have no adequate words to express my gratitude.They have done everything possible to put me "on my feet".
The rooms are bright and spacious and the food satisfactory.

My mother has been there a month now, and I've have found the staff to be helpful and kind to her.  I asked them to change her more frequently and they did so.  She has made a lot of progress in there rehab.  I had Meeting with Rehab to discuss her progress, calls from staffs, and discussions with aids, have been very good.  Most of the aids are good caring people.  

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Our comprehensive listings and <a href="https://www.caring.com/about/reviews_faq/" target="_blank">authentic reviews</a> in King Of Prussia, PA below include 1 nursing home with 18 reviews. On average in King Of Prussia, residents and their loved ones rate Nursing Homes options 2.2 out of 5 stars.To support you in your search, our Family Advisors are standing by to provide you with a free, no-obligation care and budget consultation.