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Big Elm Rehabilitation & Living Centers
1285 WEST A STREET, Kannapolis, NC 28081
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About Big Elm Rehabilitation & Living Centers in Kannapolis, North Carolina
Big Elm Rehabilitation & Living Centers is a Senior Living provider in Kannapolis, North Carolina that offers residents Nursing Homes services. Contact Big Elm Rehabilitation & Living Centers for more details on services and rates.
Reviews of Big Elm Rehabilitation & Living Centers in Kannapolis, North Carolina
2.6
(9 reviews)
Facility
1.0
Staff
1.0
Food
1.0
Copcat
1
|
June 2, 2023
To anybody that’s planning on putting any of their family members in Big Elm Retirement don’t do it, the place is completely dirty the housekeepers doesn’t clean them rooms, tub, toilet are filthy also they have roaches, some residents have bedbugs bites nothing is done about, also if a resident receives a bill and can’t pay it they get put out, Big Elm is a money hungry place that needs to investigated immediately, they either get a whole new management or shut the place down, Big Elm in Kannap...
Critters
1
|
June 19, 2020
Peeling paint, dirty, bed bugs...rude staff, only interested in collecting money.
Daughter of a relative
3
|
April 23, 2017
My mother has stayed a couple of times in Big Elm for her rehab. In the past she was placed in nice big rooms that were well maintained. She had hip surgery which the surgeron took out her hip due to infection. All of the paperwork was sent to Big Elm. My mother has been in extreme pain due to the surgery so Big Elm took her in for x-ray. They called me to tell me my mother's hip was broken & I tried to explain to them no she had surgery which removed her hip. Well I could tell that Big Elm...
Caring_2643770
2
|
August 11, 2016
Please do not put your loved one in this facility. My grandmother was 93 and spent a little over a month there before she slid out of her bed and hit the cement floor. She was then placed in a wheelchair and left at the front desk, where they tend to leave all of the residents. My family was not notified. When my 96 year old grandfather got there for lunch, hours later, she was sitting there yelling in pain. He tried to wheel her to her room but couldn't, so a nice PT assistant came out and help...
sgraham307
1
|
November 13, 2015
Big Elm was terrible. The staff was there for the money and not to care for the patients there or the residents. It was dirty. I could never put my mother in a place like that. The rooms were very small. They were double rooms more or less and no privacy. Even in the single rooms there was no privacy. There was no apartment. The food and the dining facility were nasty. Everybody got the same meal except for some baby foods for some of the residents. It was not good and not appealing to look at. ...
sryne
5
|
August 13, 2015
I cannot say enough about how caring and compassionate the staff is at the retirement center. Always clean and excellent care. I would highly recommend Big Elm.
Big Elm
5
|
April 29, 2014
My husband was a patient at Big Elm for rehab and I cannot say enough about their service. Their staff exceeded our expectations and were very friendly. The center was always clean and their newly renovated rooms are beautiful. Big Elm you are the best.
jslm1165
1
|
March 14, 2013
My mother in law is a patient at Big Elm for 3 months. The staff is uncaring, and unconcerned about her health. They are not helpful when we call and check on her and do not seem at all interested in our concerns. We would not recommend this center to anyone
Misha13
5
|
June 20, 2011
Just got off the phone with Vickie (hope I spelled her name right). She was kind and considerate, thinking mostly of our family problems. I had called from Arizona, for my sister in Kannapolis. She offered help and assistance, so kind...I truly appreciate everything she did. Give this girl a raise!!!
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Medicare
Health
3.0
Overall
3.0
Quality
4.0
Staff
4.0
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