No, in most cases you are not allowed to visit your loved one in assisted living during coronavirus. You may be able to see your family member through a “window visit”. 

In a window visit, a loved one or social worker stands by the window of a senior’s apartment and talks over the phone with them. This can feel more personal than a video call. It can also be more reliable than some internet connections. Of course, it’s only possible for those who can access a ground floor window. Moreover, the landscaping of some assisted living communities may make a window visit unsafe- it’s best to call ahead to ask about window visit rules or alternatives. 

If your loved ones’ assisted living community is one of the very few that does allow visitors inside at this time, then expect to be screened for symptoms when you enter. Staff may take your temperature and ask you about your health. They may also ask you to wear a mask and to only enter certain rooms. 

COVID-19 Update: With social distancing and stay-at-home orders, many seniors are struggling with loneliness and isolation. We’ve developed a list of products that caregivers or seniors can purchase to help older adults stay happy, healthy and connected, whether they are aging in place at home or in an assisted living community.

Additional Coronavirus FAQs