Most Transparent Safety Policies 

AccuPac is a division of AccuServ Pharmacy with two locations in Pennsylvania. The pharmacy specializes in serving patients who have chronic illnesses or diseases. AccuServ began offering the presorted medication packages it delivers through AccuPac in 2015. The company takes its safety policies seriously, using a 12-step system to verify prescriptions are correct. Pharmacists also perform multiple checks. All pill pouches are numbered and contain the pill name, quantity and time the medication should be taken. 

Pros:

  • Helpful website with an easy-to-read and informative FAQ section as well as explainer videos and visuals.
  • Presorted packets go through a 12-point electronic verification system as well as manual pharmacist checks to ensure accuracy.
  • If there is ever a delivery error, Accupac will refund customers the cost of the medication.
  • Pharmacists are available 7 days a week and customers can leave a message and get a call-back.

Cons:

  • Accepts credit cards, but customers must contact the company to make alternative forms of payment.
  • Acupac does not ship to more than 15 states.

Overview of AccuPac

AccuPac is a monthly prescription delivery service that brings medications straight to your door. When users subscribe to the service, they receive their monthly supply of medications, all labeled for safety. They also get an AccuPac box for conveniently dispensing the roll of presorted pouches. Pharmacy items such as inhalers and testing supplies for diabetics are also delivered with the prescriptions. 

Notable Service Limits

OTC require a prescription

Notable Coverage Exclusions

-Humana

-Medicare plans for those under 65

Shipping Service Limits

15+ states excluded

Serves Uninsured Patients? 

Yes

24/7 Support

No

App Availability

Apple and Android 

How Much Do AccuPac’s Prescription Delivery Services Cost? 

AccuPac’s services are free, with no fees for delivery. Customers simply have to pay for their prescribed medications just as they would when picking them up from a pharmacy. However, AccuPac offers the advantage of free delivery and presorted dosages for the same price as an in-store pharmacy pickup. 

AccuPac’s prices are determined by the cost of your medication. However, what customers pay for their prescriptions depends on various factors, such as whether they qualify for Medicare or have private insurance coverage. With AccuPac, customers are only responsible for their copays. 

Full Review of AccuPac’s Features

Prescription Transfer

AccuPac takes the hassle out of switching pharmacies by handling the prescription transfer process for you. It can also contact your doctor to request refills, ensuring you are never without your necessary prescriptions. 

OTCs Included in Delivery

When patients register for a prescription delivery, they can also get over-the-counter products delivered (with no delivery fee). This includes creams, eyedrops, inhalers or testing kits for diabetes. Simply download the AccuPac app to manage prescriptions and set delivery dates. 

Labeled and Sorted Pill Pouches

Unlike medications from a traditional pharmacy, AccuPac’s prescription delivery services help eliminate the “pill bottle army” that can build up when patients take multiple medications. Deliveries arrive presorted and packed neatly so that each pill pouch contains the correct dosage and indicates when it should be taken. 

The pouches display the pill name and quantity of all medications in that individual packet. Each pouch also states the correct time and date for administration and has a visual icon to reaffirm the time of day to take the pills (for example, a picture of the sun to indicate morning dosage).

The patient’s first and last name is on the package along with a bag number for verification purposes. 

Safety Pharmacist Support

Although AccuPac doesn’t offer 24-hour support, the company makes it easy to ask pharmacists questions about medications to ensure patient safety. AccuPac’s pharmacists are available 7 days a week. If they are not able to take your call, you can leave a message and receive a callback. 

App Availability

The AccuPac mobile app is available for Apple and Android mobile devices. The app makes it possible to securely manage prescriptions from anywhere and receive instant notifications via text message when a prescription is out for delivery. 

The app also enables integrated two-way messaging with a licensed pharmacist so customers can ask questions about their prescriptions and get answers right away. At the patient portal, customers can manage their prescriptions and see real-time updates on their accounts. 

The app is also useful for setting up reminders to submit refill requests or reminders to take medication at a specific time of day. 

Insurance Coverage Accepted 

AccuPac accepts all major insurance plans to help reduce the cost of prescription medications for customers. Coverage exclusions include Humana and Medicare for adults who are under age 65. However, customers do not require a form of drug insurance to use AccuPac. Uninsured customers can pay the full price for their prescriptions but still benefit from free delivery. 

Who Should Consider AccuPac’s Prescription Delivery Services? 

People Age 65+ with Chronic Illnesses or Diseases 

Individuals who have insurance coverage or coverage through Medicare can get a lot out of AccuPac’s delivery services. They can receive delivery for free while only paying the necessary copays, keeping costs low. The company is appealing to people with chronic conditions or diseases who take multiple medications because it takes the hassle out of sorting medications. 

Adults Who Are Homebound 

Adults who have chronic illnesses or are elderly and cannot easily travel to a pharmacy to pick up prescriptions can benefit from the AccuPac prescription delivery service. They can also eliminate the need to visit the doctor to request refills by doing so through AccuPac. 

What Are People Saying About AccuPac’s Prescription Delivery Services? 

Reviews from customers for AccuPac’s prescription delivery services are generally very positive. One elderly customer from Pennsylvania left a review for the company saying that visiting a physical pharmacy a few times a month was especially challenging for her in the winter, making it an obstacle to her health. Now with AccuPac she feels relief that she knows she has all the medication she needs and has easy access to it through the AccuPac box. She even referred her sister-in-law to AccuPac because she is so happy with the service. 

A woman from Windsor, Pennsylvania left a review saying that as she ages, she struggles to remember to take her medications daily. AccuPac has made it easier for her to keep track of her prescription intake and ensure she is taking her pills on time, every time. 

FAQs 


Can I Get My Prescriptions Delivered for Free?



AccuPac’s prescription delivery services are free. Customers just pay the copays for the medication itself. Click here for our full answer to this question.


How Can I Get My Prescriptions Delivered to My Door?



It’s possible to get prescriptions delivered right to your door by registering online or downloading the AccuPac app. Click here for our full answer to this question.


How Do You Order Prescriptions Online?



To order prescriptions online through a delivery service, customers must create an online account, input their personal information and provide contact details for their prescribing physician. Click here for our full answer to this question.


Who Should Consider a Prescription Delivery Service?



A prescription delivery service can benefit older adults who are less mobile and people with chronic illnesses who take multiple prescriptions daily. Click here for our full answer to this question.


Can Meal Delivery Services Deliver Prescriptions?



While some meal delivery services deliver prescription medications, dedicated prescription delivery services have safeguards in place to protect patients and confirm medications and dosages are correct. Click here for our full answer to this question.