Caring Stars Award Helps Seniors and Their Families Find America’s Top-Rated Senior Living Communities and Nursing Homes  

Charlotte, NC; Nov. 17, 2020: To help seniors and their families research high quality senior living options, Caring.com — a leading senior living referral service and the nation’s top site for senior care reviews — today announced its annual list of the best senior living communities. The Caring Stars of 2021 include 156 communities in 37 states, with California, Texas, and Florida as the states with the most winners. 

Caring Stars started in 2012 as the first of its kind in the senior living industry — 2021 is the 10th annual list. Caring Stars is an important go-to guide for consumers, recognizing service excellence at independent living, assisted living and memory care communities, as well as nursing homes. The Caring Stars badge of honor signals to seniors and their families that the community has earned high praise in online consumer ratings and reviews.

“With more than a decade of senior care expertise, we know that seniors and their families have a range of questions, concerns, and pressing needs when researching senior living communities,” said Caring.com’s CEO Jim Rosenthal. “Our high-integrity consumer reviews program and the Caring Stars annual guide are among the ways we provide relevant information and empathetic guidance.  This important information saves seniors and their families time, relieves feelings of stress, and instills confidence in decision-making, particularly if the need is urgent.”  

Caring.com’s referral network data shows that the Caring Stars annual list helps seniors and their families quickly and easily identify senior living communities best poised to meet their needs. For 2019 and 2020, for example, the top-rated Caring Stars communities on average attracted twice as many new resident inquiries and three times as many move-ins as Caring.com community partners without the award. 

To be considered for this distinguished list, Caring Stars 2021 communities meet a rigorous set of criteria, including: having 10 or more reviews, an average rating of 4.5 stars or higher, and 3 or more new reviews within the qualification time frame (at least one of those being a 5-star review and at least one published in 2020), as well as no unresolved negative reviews. All qualifying consumer reviews are fully visible to anyone on the web via the Caring.com listing on which they’re featured. In determining Caring Stars winners, Caring.com also conducts a reviews-integrity audit and takes other quality-assurance measures, including screening finalist communities using licensing and inspection reports on state agency websites (where applicable and data publicly available). 

“Congratulations to every community that has achieved this level of service excellence! We are excited to recognize you, as you truly stand out among the best in the nation for 2021,” Rosenthal said.

This list of award-winning communities is published each year for seniors and their families at https://www.caring.com/bestseniorliving. To find a nearby Caring Star community, consumers can reach a Caring.com Family Advisor at: (844) 484-5997. Caring.com’s Family Advisors  assist seniors and their family members at no charge. For more information about Caring Stars 2021, please contact reviews@caring.com. 

About Caring.com 

With millions of website visitors, Caring.com is a leading senior living referral service and the nation’s top site for senior care reviews. Founded in 2007, Caring’s mission is to help as many seniors and their caregivers as possible through empathetic, expert guidance. Applying cutting-edge technology to this humane mission, Caring provides relevant elder care information and support, as well as comprehensive senior living and senior care directories for the United States with hundreds of thousands of consumer reviews of senior living and in-home care providers. Through a toll-free referral line at (844) 484-5997, Caring’s trustworthy, nationwide team of Family Advisors — who are among the most highly trained, highly skilled, and knowledgeable experts in senior care — help families and seniors research and connect to the most appropriate services and support for their specific situations. For more information about our organization and our free services for seniors and their families, please visit http://www.caring.com/about and join with Caring on Facebook.