In Time for Post-Holiday Search Surge: Online Reviews from Seniors and Their Families Help Identify America’s Top Senior Living Providers

SAN MATEO, CA; November 21, 2019 — As families across America get together for the holidays, many will discover it’s time for an aging parent or other senior relative to move to a senior living community for increased care and/or socialization. To help them research their options, Caring.com — the nation’s leading website for senior living reviews and a highly-regarded senior care referral service — today announced its annual list of the best senior living communities, the Caring Stars of 2020.

Originally published in 2012 as the first of its kind, Caring Stars has since become the go-to guide highlighting service excellence at senior living communities based on consumer ratings and reviews. For 2020, there are 149 highly-rated communities in 36 states that stand out in the top 1% of senior living providers nationwide.

“We know it can be overwhelming and time-consuming to find the best senior living community for a loved one, particularly if the need is urgent and you have little knowledge of your options,” said Caring.com’s CEO, Jim Rosenthal. “The testimonials in our high-integrity consumer reviews program support the search and selection process. The Caring Stars guide is one of several ways we ease the burden of family caregivers and seniors nationwide.”

Caring.com’s data shows that the Caring Stars annual list helps seniors and their families quickly and easily identify those senior living communities best poised to meet their needs — with these top-rated communities attracting twice as many new resident inquiries and move-ins on average than Caring.com’s community partners without the award.

To be considered for this distinguished list, Caring Stars 2020 communities met a rigorous set of criteria, including but not limited to: having 10 or more reviews, an overall average rating of 4.5 stars or higher, 3 or more new reviews within the qualification time frame (one of those being a 5-star review), and more. Caring.com senior care experts also conducted a reviews-integrity audit and took other quality-assurance measures before determining the Caring Stars of 2020.

“Congratulations to these highly-rated communities for achieving such significant praise from their customers in online reviews,” Rosenthal said. “They stand out as among the best in the nation for 2020.”

The Caring Stars recognition can be earned by any licensed senior living community with a profile in Caring.com’s nationwide directory. All qualifying consumer reviews are fully visible to anyone on the web.

This list of recognized communities is published each year for families at https://www.caring.com/bestseniorliving. To find a nearby Caring Star community, families may also reach out to a Caring.com Family Advisor at: (800) 973-1540. Caring.com’s Family Advisors are available to assist seniors and their caregivers at no charge. For more information about Caring Stars 2020, contact reviews@caring.com.

About Caring.com 

With millions of website visitors, Caring.com is a leading senior care resource and referral service for family caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. Founded in 2007 and applying cutting-edge technology to its social mission, Caring provides caregivers extensive senior care information and comprehensive senior living and senior care directories for the United States. Caring.com is also the #1 site for consumer reviews of senior living and in-home care providers, with about 250,000 reviews currently published and thousands added every month. Through a toll-free referral helpline at (800) 973-1540, Caring’s Family Advisors support families and seniors across the nation in researching and selecting the most appropriate senior living and senior care services for their specific situations. For more information about our organization and and the quality senior care information, resources and guidance we offer, please visit www.caring.com/about and join with Caring on Facebook.