Online Reviews from Seniors and Their Families Reveal Which In-Home Care, Home Health and Hospice Agencies Are Top-Rated for Excellence in Senior Care

Charlotte, NC; December 13, 2022: Caring.com — a leading senior living referral service and a top site for senior care reviews  — today announced the “Caring Stars 2023” list featuring the best senior care agencies in the United States according to online ratings and reviews from seniors and their families. 

Launched in 2012 as the first reviews-based service excellence award in the senior living industry and expanded in 2017 to include home care, Caring Stars is now the most trustworthy source online for quickly and easily identifying the best agencies and communities based on their customers’ feedback. Seniors and their families can rely on Caring’s high-integrity auditing of submitted reviews.

For senior care agencies recognized as Caring Stars, there is no award application nor fees for review surveys and promotional licensing. This “best senior care” award is earned through high-standard, reviews-based eligibility criteria, and winners do not need to be partnered with Caring.com to qualify. 

Caring Stars 2023 includes 391 senior care agencies in 45 states and the District of Columbia, with California, New Jersey, and Texas having the most winners (48, 27, and 25, respectively). These agencies had an overall average rating of 4.5 stars or higher, and public-facing business responses to any 1-star or 2-star negative reviews. They also had to meet specific criteria for review volume and recency, and have at least one 5-star published review in 2022. Nearly 58,000 reviews of senior care agencies nationwide were analyzed in determining Caring Stars 2023. 

“Congratulations to the Caring Stars of 2023 for achieving such significant praise from their customers in online ratings and reviews!” said Caring.com’s CEO Jim Rosenthal. “We applaud all senior care agencies nationwide that are delivering excellence in their service offerings. We share in the mission to help as many seniors and their caregivers as possible, and Caring Stars is one of many ways we provide highly-relevant information, insights and expertise to guide and support the senior care search and selection process.” 

For more information and to see the Caring Stars 2023 winner list, please visit: caring.com/bestseniorliving. 

Seniors and their families may also reach out to a Caring Family Advisor to find a nearby Caring Star agency and get empathetic guidance in their search for senior care or senior living: (844) 484-5997. Caring’s informative resources and services are always free of charge for those seeking care. 

About Caring.com 

Caring, LLC and its flagship website, Caring.com is a leading senior living referral service and a top site for senior care reviews. Founded in 2007, Caring applies cutting-edge technology to its humane mission of helping as many seniors and their caregivers as possible through empathetic, expert guidance. Among the relevant resources that Caring offers are comprehensive senior living and senior care directories with information and consumer reviews about independent living, assisted living, memory care, in-home care, skilled nursing and other senior care services. Through a toll-free referral helpline at (844) 484-5997, Caring’s Family Advisors — who are a trustworthy, nationwide team of highly trained, highly skilled, and knowledgeable experts — help seniors and their families research and connect to the most appropriate services and support for their specific situations. For more information about our organization and how our services help seniors, please visit Caring.com, Careers.Caring.com and Caring on Facebook.