Brookdale Puyallup South

Caring68438650

My dad was at Clare Bridge back in January. Their service and care were good. This is a secured place where they locked them out and they can't get out; however, there were lots of rooms and places to get lost in. I had to get my father out of there because I was desperately afraid for his care there. I was unhappy with them. Before he moved in, I discussed with their director my concerns about how expensive their facility is. We talked also about my dad's needs and she said they will take care of him exactly the way the nursing home does. However, when they gave me the contract, it did not say there what the director and I had verbally agreed to. They don't have good communication. My dad was also miserable and unhappy there. There were piles of wet clothes lying on his floor and when I asked their aide about it, she said that she didn't know that he wears diapers and she just put regular shorts on him. When I finally moved him out there, they harassed me for probably six months for a $200 charge, and even sent it to collection. That amount was totally not substantiated. I had no idea what it was for.

sallyann2

Clare Bridge of Puyallup has a reputation for taking some of the most difficult cases and for not giving up on a resident. That might be important to some families with an especially difficult to manage parent. In retrospect, I think it is more about the money--keep those rooms rented no matter what. Unfortunately, the facility appears to be understaffed. Residents sit for 45 minutes to an hour in the dining room to get their meals served. Our mother was at Clare Bridge for 7 months and it took 6 months to get a name tag for her door. The layout of the facility is confusing for Alzheimer's patients and they are in each others' rooms all the time because they can't find their own room. Whenever we stopped in to check on Mom we felt unwelcome, that they would rather we just paid our bills and not ask too many questions. We have moved Mom to another facility where the atmosphere is much more welcoming and less chaotic. Clare Bridge of Puyallup is expensive for the quality of care provided. We think smaller is better, but increasing the ratio of caregivers to residents might help this facility.

Judy37

Clare Bridge of Puyallup was just one-story with about 260 units. There was a geriatric psychiatrist who came in. It was well-staffed because they had RNs during the day, LVNs in the afternoon and medical technicians in the evening. There was always someone available who had specific training since my husband was a difficult case. On weekends, they had a ratio of one staff per six residents. Their activity director was fantastic and they had a lot of activities. By far, they were top of the line in the area when it came to the ability to take care of complicated cases.

Lawrence4

We went to the Clare Bridge of Puyallup and we had a chat with their administrator. The place was great, but we were not happy with the lady that we talked with because she wasn't paying attention to us. My mom is in the beginning stage of Alzheimer's and we're looking for a place that we can go for resting because she's still able to be with us at our house. We want to make sure it's a nice place, and they can relate to people with memory problems. We're definitely not choosing this place for her.

JewelryDesigner

Hi Guys I recently took my client, to observe assisted living facilities. And when we entered, it felt and looked like we were on holiday to the French Quarter in New Orleans. It was bright, lively, had a huge bird gage with singing canaries. it had little faux store fronts, one had a beauty salon, working by appointment, another was a tea/coffee stop shop, another a display of patient talents. And the staff, absolutely divine. Their compassion for these individuals, well so far it is unmatched!! The folks that live there are in various stages of Alz/Dementia. And yet, for my client, she was not frightened for her future. I think it was because of how she saw them being taken care of, not "babied", but they had a choice, and if they were non verbal, their assigned staff person 6 or 8 to 1 staff, but the staff person knew each individual personally. And knew what they needed. There were eyes everywhere. Never did we see even one single person alone. Someone was always watching and waiting to offer assistance, a push, a arm to walk with, or even a partner in bingo. My client, Wendy really knew, that when that time came, while she had a little spunk left, that is the place. Check them out. http://www.brookdaleliving.com/clare-bridge-of-puyallup.aspx