Ann's Choice

Katie

My parents moved into Ann's Choice. It's a comprehensive level of care. They supply a refrigerator. You have to bring your own microwave. The staff members were excellent, very caring, and responsive. They have activities. The only issue is the food.

ReviewerFC051123B

My parents lived in Ann's Choice. It's very, very upscale and very nice. It's a beautiful community. They moved in there when they were in their 70s and they lived independently. The place had beautiful apartments, restaurants, hairdressers, a gym, and all that sort of stuff. When my mother became debilitated, she moved into the nursing care facility right there. It was nice because then my dad could go and visit, eat lunch with her, and spend time with her. It was within walking distance for him to go there. After she passed away, he moved into a smaller apartment. The people buy the apartments. He went into their assisted living facility and he was there for about a year and a half. It was during COVID. It was pretty tough because we couldn't visit, but they took good care of him. He had excellent care there. It was excellent all the way through. The staff was very amenable. Any time I had a question or concern, they were great. We ate there several times and the food was very good. They had people come in to sing or to play different games and stuff. They tried to keep people engaged as much as possible.

MemoryCareAwful

My Father in Law spent several awful months in the Memory Care unit. The floor was consistently understaffed, calls from family went ignored, care was minimal at best negligent at worst. The people on this floor require dedicated, patient care and they are not getting anything close to that. I truly believe his time in the unit hastened his death. I would highly recommend in home care rather than this alternative.

MR. FOOD

GREAT ADVERTISEMENTS....BUT, WHEN YOU GET THERE THE TRUTH WILL BE TOLD. THE FOOD SERVED IS IN A SPIRALING DOWN SLOPE. IT HAS REACHED THE POINT OF SERVING GARBAGE. MANAGEMENT HAS LOST THEIR INSIGHT FOR QUALITY AND LOOKING TO SERVE AS CHEAP AS POSSIBLE. PRACTICALLY EVERYTHING SERVED HAS SOME TYPE OF PORK ADDED IN. SOME ETHNIC GROUPS CANNOT EAT PORK AND THEY RECEIVE NO OTHER OPTION. ANNE'S CHOICE IS INSULTING MANY VALUED CUSTOMERS . BEWARE BEFORE CHOOSING ANNE' CHOICE.

DianeJ45

We were hopeful for my relative to move here from an Independent Living apartment and get the care that she needed. But she did not. She actually received more attention and care from her home health aides at her previous place. The care is very quick, basic and inconsistent. Sometimes her bed would have no sheets on it when she wanted to lay down for a nap. Her medications were always late and from what I could tell they only had one nurse on staff for two big floors. She had set days to receive help with showering and many times was skipped. Some of her other medical needs went unnoticed by the staff. There doesn't seem to be any sort of system or regulations here. Very disorganized and hasty. A stressful experience for my whole family.

BB31

Ann's Choice was a beautiful place, but there were a couple of things we didn't like. We couldn't do the buy-in, first of all, and once you get in, you have to buy a meal plan. The second thing was, they have different activities, but you have to pay for all of the activities and stuff. It was an extra expense, and I didn't think it would be like that. Everybody seemed friendly enough. They had several model apartments open for what they offer and I love their setup. People were willing to open up their doors and let you come in. Everybody was nice. The facility was nice and well-kept. It goes from independent to assisted living. The staff was nice. It doesn't come cheap, but the food was very good and well-prepared. All the apartments came with a washer and dryer and a dishwasher. You had everything that you would need. They were spacious and well-kept. They have a common area and they would pull down a screen for movies. They have like a little general store in there where you could get things. They had facilities where the doctor would come onsite. They had the library. The grounds were very nice and you could do your morning walk there and feel secure. Everything was very nice. In the wintertime, they had a bridge where you could walk from one side of the building to the other side. They have a restaurant in there as well. You could go through the bridge in inclement weather and walk over to where the exercise facility might be or where the different activities were. You could paint and you could do ceramics. They had plenty of activities for you to do.

MoBe

The staff are friendly/some are helpful. To date, my aunt has gone without hearing aides for almost four months, as the were delivered to the wrong room. Three calls to management have gone ignored...everyone knows how detrimental it is for a elderly person to live in a hearing world without aides...does Ann's Choice not get it? or not care? Will update if they ever follow thru with at least a return phone call... very sad. Pay for EVERYTHING extra...should at least be looking out for her best interest

Barbara

Ann's Choice is different because they have three clubhouses at their facility. It's a much bigger facility. They have more outside space. They had like 150 activities you could take part in. Every clubhouse has a big dining room and different activities that you can go to. The facility was beautiful. It's very expensive, but it's a very nice facility. The people we met were very friendly and nice. I know a couple of residents that have lived there for like 18 years, and they're very happy there. I only met the salespeople, and they were very friendly. The dining area was large, and it looked like they had another cafe area. They had plenty of couches on which you could sit in the lobby. The grounds were beautiful. They have gazebos out there. They are pet friendly, so you can walk your dogs in certain areas.

Regina

Ann's Choice was my aunt's favorite. It's so big, it's like 130 acres and you can get from one end of the complex all the way to the other without having to go outside. They have a pool. My aunt loves ballroom dancing. They have that there. She used to teach it, and it just caught her eyes. She has a couple friends that live there that are from the Holland area. She used to live in Holland like 25 years ago and she still has some friends, and they're in there too. So she already went and had dinner with one of them and she just was really, really liking it. They have a lot of outdoor space, they have pets and they have, and it looks like there's some lakes there or something. They have a stove, a refrigerator, dishwasher, washer and dryer. They had an exercise room, they had a hair salon, and they had an indoor swimming pool.

Toni

Ann's Choice was very nice. It was big and the apartments were very spacious. The staff was very informative and answered all our questions. We had lunch and the food was very nice. They gave you very large portions. There are a lot of amenities. They have game nights, outside trips, a pool, tennis courts, bowling, a lot of physical activities, a pub on site, a restaurant, pharmacies, a little boutique for shopping, and a hairdresser/barber. It's very spread out, depending on which building you lived in, but you're pretty much able to access any building through the covered temperature-controlled areas. You won't be exposed to the weather if you didn't want to be, although you could walk around the campus outdoors if you wanted to when the weather's nice.

Jacob P.

My Dad was here for a few years until we couldn't take it anymore and pulled him out. As difficult as it is to have him live with us at home, we couldn't let him stay there any longer. He went in a happy, man who had a normal body weight for his age and he came out a nervous, sullen person who had withered away because of the lack of care he received. Apparently he was ignored and no one came to check on him. The food person would just bring in a plate and tell him they would be back to get it and never would. Plates would pile up from meal to meal. He had several falls, needed help in the bathroom and had a terrifying incident with another resident. Apparently residents wander around at night and my Dad fell out of the bed after waking up and finding a person standing over his bed staring at him in the dark. It's just sickening to think that these seniors have to live out their lives in this environment. I don't think my dad will ever be the same after that experience. Shame on those nurses for ignoring the most vulnerable.

Honest in review

The resident rules do not apply to the residents that management likes. Management looks the other way when there is a complaint. A resident has a chiming clock outside of their unit which goes against the noise policy but no one will ask the resident to remove the clock and place it inside of their unit. Multiple complaints but no action by management. Food is horrible and arrives cold in the dining rooms. The dining staff do not care about the residents and just give excuses as does management. Cannot believe they charge for living there with all of the problems.

Iula

I visited Ann's Choice. It's a nice community, but I think it's overpriced for most people, or most may not be able to afford it. I couldn't afford it now, and I know later I won't be able to afford it. You have to have a certain amount of income for insurance and all that but it is very beautiful. They give tours and everything like that. If I had the financial means, I probably would try to go through there. It was very clean. The people that showed us around, the staff and everything, were very cordial. I saw nothing wrong with it. We had lunch that day, and the food was good.

Patricia

We have moved into Ann's Choice. Everything's positive. It's kept very clean. The people are helpful. The apartments are lovely. The food is very good and medical care is good. I have nothing bad to say about it. We've only been here two weeks and I've been very busy moving out of my other house. There's plenty of activities, but I haven't had time. They have dancing, card playing, game playing, exercising, music, movies, and support groups. You name it, they have it. It's lovely, and I think they do a great job. The staff is friendly and helpful. It's a good value for your money. It's a great choice. I saw a lot of places, but I don't think anyone offered what they offer here.

nanaglor123

I have lived here for 2 years after 50 years in one house. It was a very wise decision and I would advise anyone to do it while you can still enjoy all the amenities.My apartment is gorgeous and full of light.The property is well kept and beautiful and the staff is amazing.The care we had during the pandemic was incredible.Thankfully we're getting back to normal so we can enjoy the theater,pool.library.gym.etc.The poor reviews regarding finances are ridiculous.If you have an interest in living at Ann's Choice ,you provide your financial info including your income,debts and assets and they will tell you what size apt. you can afford.If there is a dire change in your resources that were beyond your control.you will NOT have to leave. There is a benevolent fund.Management has no interest or knowledge of how I spend my money nor will they ever unless I say OOPs my money is gone.The people who say that the resident liked to be generous,don't seem to understand that first the resident must take care of their expenses.You can't siphon off the money to others and then "cry poor"

Gkg56

My mother lived here for almost 11 yrs. everything was good until her money started to run out. My sister and I talked to the right people and they accused us of taking money. They said the numbers didn’t add up. We asked them to show us how they came up with this information and they couldn’t! It was horrible how they treated us. I would NEVER recommend this place!

Margaret

Ann's Choice was beautiful and it looked very impressive, but it's also extremely expensive. I've heard good things about them from my friends.

Eden

Ann's Choice is beautiful and very nice. The staff has been good. It was very inviting. The dining area looked fine and the food was good. They have a lot of activities.

James

Ann's Choice Retirement Community has excellent facilities, is in an excellent location, and the staff is generally exceptional as well. The only thing is that they have a high entrance fee. They have a pool, shopping, and everything you need. The area was not too large. It was perfect in size.

Susan

My brother is at Ann's Choice. It's very nice, very well kept, and the people are very nice and very positive. The food is excellent. They have a gym, a swimming pool, and day trips. When you go there, you have to be independent for at least a year, and if you need assisted living, they will move you to that area. I'm looking forward to going there.

Bonnie

Ann's Choice is a much larger community; there are pluses to that because it can offer a very extensive activity program and they even sponsor major trips, like to Alaska, which you will have to pay for. But because the community is so large, they can do that and all that kind of good stuff . They also have some kind of a hook-in with Boca County Community College, which is very nice. My only hesitation with Ann's Choice is its high-rise buildings, in which there are 4-stories, and the apartments don’t all have balconies.

dd398

My parents are here The facility is clean and the rooms are nice. When you go into the dining room you are not allowed to sit just with your spouse. They insist that you sit in groups of four. This is demeaning and unpleasant for private people. In addition you are not allowed to take your leftover food with you from the dining room and when you order food to your room it is of a much poorer quality and the portions are very small. This forces you back to the dining room with its institutional policies.

eileen308761

My cousin is in Ann's Choice, and she loves it. They went on a cruisem and when they came back, they said there were more things to do here and the food was better. I loved it too. They have everything that I want. They have a swimming pool, which I need for my legs, and an exercise room. They have trips, and it could be a day trip or for like 5 days; it could be a lot of things. I only saw her room, and it was very nice. They have big sliding doors on the first floor, and in the snow, I think it would be cold. I saw pictures of the other rooms, and I liked them better. They had the windows atop, and you could put more furniture in. Everybody on the staff seemed great.

Larry325705

We found a place called Ann's Choice. I was impressed with the staff, and I was impressed with the residents. I was impressed with the place! I was impressed with how everybody cares for each other. I looked at 9 different models of apartments. They have everything from a studio up to what they consider a large 2-bedroom apartment with a terrace. There are 43 different layouts all total because there are 13 buildings with 3 main buildings. All the buildings are connected; you don't have to walk outside in the winter. I like the people I met. I like the way I was treated by the staff. They seemed to have everything efficiently laid out, and everything seems to be efficiently done. There are people there to help you if you need help. There are an awful lot of activities. I'm interested in woodworking, so they have a woodworking shop. They have several different card clubs and book clubs. They have a pool and athletic facilities. You have access to a trainer. The community is right next to Warminster Park, so they have bike trails and hiking trails.

Gkg56

My mother lived there for 12 yrs. she had a beautiful apartment. But.... when her money started to run out we talked to the financial people. They were nasty and rude and said that we took my mothers money. We never touched her money. It was a nightmare!!!! I would NEVER recommend Ann's choice!!!

Loving wife657530

Ann’s Choice is a very large place, and they have all kinds of amenities. The staff was very helpful. The apartments were of good size, large, and had a had a lot of outdoor light in them. It was not really convenient from where I live.

Linda125872

The staff at Ann’s Choice was very nice and extremely helpful. The apartments were adequate. They had multiple dining areas, and they were very nice. It seemed like they had a sufficient amount of activities. This community was definitely on the larger scale.

5G

This community is fine if you are very independent and of sound mind. They bend over backwards to get you into the facility and get your down payment. You will need to find another facility should your loved one need memory care or becomes ill. The ratio of apartments for independent living compared to assisted care beds is grossly skewed causing waiting lists for care. If you need to change facilities, they will charge you three additional months rent after you vacate and hold on to you interest yielding down payment for months or longer. Read the fine print...

Lynn082811

Ann's Choice was way too big, and the people were not very friendly at all. It was very expensive, but it was a beautiful place.

visitor761582

My parents will move into Ann’s choice at the end of the month. The facility is clean, the staff is nice, and the residents there were also very nice. There’s a lot of places to sit along the halls if my parents are walking. The dining facility is nice.

Herman440368

Anne’s Choice is a good place but very expensive. They have an in-house doctor, give you tours, have two or three excellent restaurants with top chefs, and they have nurses, so there’s help for you if something goes wrong. It’s mainly considered independent living. You have to have the ability to go around and walk. It costs more for them to take care of you later on. It’s very lovely, very nice looking, and the people there are very fine. It’s top shelf, meaning it costs more. You have to have money to take care of yourself, too.

Sarah G.

The one thing that sets Ann's Choice apart from similar communities in the area is its enormous size, which leads to a feeling of anonymity that is fine for some, but not for others. The facility consists of about fifteen five-floor buildings plus about four additional specialized community function buildings. Public rooms are pleasant in a "hotel" sort of way, and the grounds are adequately maintained in the summer (can't comment on winter). Apartments vary greatly in size, but tend to be a bit smaller than equivalent units in other retirement communities that I've visited. Apart from its hugeness, there is nothing that sets Ann's Choice apart from the competition.

Fred31

My sister is living in Ann’s Choice, and it’s nice that each of the residents have their own apartments. It’s a larger apartment, they have their meals on a periodic basis, and their meals are very nice. They have tours that you can take from there, and they have a shop that some of the residents that donated tools. It's a very nice atmosphere, and it’s very nice every time we go there. My sister and her husband have a fairly large apartment; it’s a corner one, and they have views from both sides. It’s a 2-bedroom, but they use the one bedroom as a bedroom, and the other bedroom they use as an office. They have a nice living room and a kitchen too. I thought the dining room was very nice and comfortable; they don’t have assigned sitting or anything like that. You come in, you sit down, and they have young people that serve. Security was excellent. One time I went to visit here, I didn’t stop at the gate, and I think they recognized me, and they called up my sister to make sure that she knew I was coming in. It’s a nice place, and they do a good job.

Larry46

One of the other major things for Ann's Choice is that they have a working medical operation. In other words, by having all these people here, the doctors can stay on the staff. They have medical doctors and nurses on the staff. The nurses are on 24 hours a day. They have their own nursing home and separate assisted living. They have their own medical providers. There is care like within 50 yards of your room. All the Erickson facilities have the same way of life there. They have a theater and indoor pool. The only thing I don't like so much is if you needed to go to an assisted living and you weren't living on the premises, you can go and you don't have to lay down the amount of money. But in my case, they don't return the money I put down even if I just moved over to the other building.

Charles99305250

The significant differences between those places that charge you a monthly amount and that charge you a lump sum amount when you move in and give it back to you when you leave – Ann's Choice charges a lump sum, which might be several hundred dollars.

Steven14

I visited Ann’s Choice. It was excellent; I liked it. If I was ready for a retirement home, that’s where I would probably go. I’ve eaten there; it was very good. There were choices. There was exercise and walking. I like the ease of getting into the place and the parking. You could still be able to unload whatever you wanted to unload from the car.

Catherine13

I liked Ann’s Choice very much. It had an indoor swimming pool. The entire community can be accessed indoors, you just walk from one building to the next. They have three restaurants, and one restaurant allows take-outs, so that was nice too. They have a professional chef on staff, and the food was excellent. The apartments were very nice, with good-sized closets and things like that. The people there were very nice, very friendly and helpful. They have many activities, entertainment, and bus trips.

Caring80956550

I went to Ann's Choice. It was good. I think they're just a little bit too large. It was a 2-bedroom. Some staff was helpful. I had a problem with a social worker. I think it was organized, very nice, and very clean.

Bell2

Everything is wonderful and very good at Ann’s Choice. I’m very happy with the care there, the aides are very attentive and very caring. The place is very clean. There are activities every day, there’s music, art classes and visiting artists, musician or singers come to entertain.

Andrea11

I didn't like Ann's Choice at all. The only thing that I liked about it was that it had a huge complex, but their assisted living rooms were tiny. It just turned me off and I just don't have interest whatsoever. The staff was fair. They weren't as pleasant as the ones from the other places.

Susan65572950

My mother was at Ann's Choice. The care was excellent. Her room was fabulous. She was very happy and she loved it there. Everything about it was good and I had no complaint.

Sandi3

Ann's Choice looked wonderful, it's very large and beautiful and it's almost like a little city in itself. The rooms were very nice. It's fairly expensive but it's top notch. The staff was very accommodating and the residents seemed very happy there.

Robert31

They just completed the Renaissance Garden at Ann's Choice when I went there and it was filled already. I liked that it was all interconnected so you did not have to go outside the facility. If you were still driving, there were people who cleaned your car even in winter. There were housekeepers too for the house cleaning.

Aileen4

We visited Ann's Choice and it was great. We just couldn't afford it at this time.