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Truewood by Merrill, Charlotte Center
18400 Cochran Blvd, Port Charlotte, FL 33948
Featured Review
5
|
December 6, 2023
Truewood by Merrill, Charlotte Center is very, very clean and very well-maintained. The staff is friendly. Mom is living in her own little place and they call them neighborhoods. There's like ten of the apartments in one particular wing and they have their own dining room. It's not a big giant cattle call for dinner and their dining rooms are beautiful. They're set with tablecloths. They have a courtyard and a front porch that's screened-in with rocking chairs. It's just a fantastic place. There are activities all the time. They get their laundry done and they get light housekeeping. There's a nurse and a physical therapist that comes a couple of days a week. It's just a wonderful place and very reasonably priced. The people are all fantastic, including the receptionist at the front desk. They're all very fabulous.
Community Comparison
Currently Viewing
Bedroom Type
one bedroom apartment, studio
Starting Price
$2,250/mo
Care Types
Assisted Living, Memory Care, Independent Living
Bedroom Type
one bedroom apartment, studio
Starting Price
$4,387/mo
Care Types
Assisted Living
Bedroom Type
one bedroom apartment, studio
Starting Price
$3,450/mo
Care Types
Memory Care, Assisted Living
What you can do with Caring
About Truewood by Merrill, Charlotte Center in Port Charlotte, Florida
Enrich everyday experiences and receive care that stands out from the rest at Village Place. In our assisted living lifestyle, residents enjoy the comforts of a place to call their very own while getting the personalized assistance they need throughout their daily routines. From planned activities to social events, assisted living residents participate in fulfilling experiences throughout the day and have 24/7 help at their fingertips.
The challenges presented by memory loss can be difficult to navigate, but we’re here to help every step of the way. Village Place offers an innovative approach to memory care for those with memory impairments, including Alzheimer’s and dementia. Our Village Program offers personalized programming that engages residents in activities that may reflect their former schedules, lifestyles and interests while helping them feel safe and appreciated.
To learn more about this provider’s license and review other available state reports, please visit:
Florida Agency of Health Care Administration
Services and Amenities of Truewood by Merrill, Charlotte Center in Port Charlotte, Florida
Dining
- Communal Dining
- Guest Meals
Health Services
- Pharmacy on-site
- Medication Reminders
Languages
- English spoken
Parking Options
- Parking Lot
Transportation & Shopping
- General Transportation Services
Personal Care
- Cooking services
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Tai Chi
- Salon Services
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
On-Site Services
- Religious Services
- Veterans Affairs (VA) Aid Assistance
Pets
- Pets
- Pet restrictions
Kitchen Types
- Kitchenette
Financing & Payment Options
- Rent And Care Fees
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
Inside Amenities
- Computer Room
- Entertainment Venues
- Cable/Satellite TV in Common Area
Outside Amenities
- Garden
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
Resident Information
- Offers Respite Care
Additional Amenity Information
- Activities: Computer class
- Licenses: licensed alf
- State Licenses: 9249
Costs for Truewood by Merrill, Charlotte Center in Port Charlotte, Florida
Assisted Living
$2,250
Starting Price
Memory Care
$2,450
Starting Price
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Reviews of Truewood by Merrill, Charlotte Center in Port Charlotte, Florida
Vivian
5
|
December 6, 2023
Truewood by Merrill, Charlotte Center is very, very clean and very well-maintained. The staff is friendly. Mom is living in her own little place and they call them neighborhoods. There's like ten of the apartments in one particular wing and they have their own dining room. It's not a big giant cattle call for dinner and their dining rooms are beautiful. They're set with tablecloths. They have a courtyard and a front porch that's screened-in with rocking chairs. It's just a fantastic place. There are activities all the time. They get their laundry done and they get light housekeeping. There's a nurse and a physical therapist that comes a couple of days a week. It's just a wonderful place and very reasonably priced. The people are all fantastic, including the receptionist at the front desk. They're all very fabulous.
Provider Response
Suzann
4
|
February 11, 2023
My mom moved in at Truewood by Merrill, Charlotte Center and she is very happy there. She's just been there for about a week. The staff has been personable and helpful. So far, she's enjoying it and she's very active. She's enjoying the activities. They have enough activities to keep her busy, and then she has downtime when she wants it. She likes the food and the camaraderie. It's set up in small units with a small group of residents that she eats with so she can get to know all those people. And then when she goes to activities, there are people from other units that she can interact with as well. She's learning to play poker, which she didn't know how to play before. She's played Rummy, Triominos, bingo, King's Corner, and Scrabble. They've had live music there and she enjoys that. And then she goes to the Music in Motion, which is a chair exercise to music. She has what's called the Deluxe Studio Suite. It looks like it's two rooms. So even though it's a deluxe studio, she has one section where she has her bed and it has a bathroom, which is very adequate for her needs. It's very handicapped-accessible. She has a small kitchenette with her sink, a small refrigerator, and some cabinets and drawers. And then when you go around the other side of the kitchenette, that's where she has put her recliner. They mounted her TV for her on the wall. She had picked a few things that she wanted to be hung up. She's got a couple of tables - a coffee table and a side table, and then she has a bedside table and a snack tray. She keeps a folding chair for when I'm there. It's not cluttered or anything, she's got plenty of room to move around. The way the light switches are set up, it's very convenient for her. She can turn the light on when she comes in the door, and then when she goes around to her TV area, she can turn that light out and just turn her lamp on by the light switch. So, it's very easy for somebody who's a little limited in mobility. They have basic cable, which has plenty of channels for her. They don't do her laundry, but that's a minimal inconvenience because I can pick up her laundry. The closet is not big, which is on the other side of the kitchenette with two doors. If somebody were in a wheelchair, then there would be room for the wheelchair to get around. For the price that she's paying and what her needs are currently, she's being served adequately. You get what you pay for, and she could not afford the nicest place. They have old stuff that needs to be replaced, and I think that was a pre-hurricane issue. They have some carpeting in the hallways that's old. They had some hurricane damage that has not been repaired yet, like in their community room. Some furnishings have been shoved up and blocked off the area where they're waiting to get that repaired. The fact that it's not fully repaired and restored is not surprising because there's so much to be done in this area. I think the facility is doing the best that it can to get things done.
Provider Response
Sharon
5
|
April 27, 2020
I'm very satisfied with Village Place. They are very attentive. If my husband falls, I would get a phone call from them telling me how he fell and what he injured. They're very on top with everything. His room is very nice and I wouldn't mind living there because it is a big room. I have eaten a couple of meals with my husband, and the food is very good. Right now, with this pandemic, it is hard on everybody but they're trying to keep them stimulated and entertained. I'm very satisfied with my choice. Also they don't have a distinct nursing home smell, which to me is very important. Their activities are engaging and fun. It is very homey and very engaging. The outside needs a little bit of love. It needs some painting. It is an older home and it is not new, so it is going to need some love. I was only there three days and then they did a lockdown, so I only saw the 3-day worth of activities, but they seemed very fun. They post a lot of pictures online, which is nice. Value for money is good. It is expensive, but you get what you pay for.
Provider Response
Cindy
5
|
March 23, 2020
We explored Village Place Retirement. It is out of our price range, but other than that, it is a nice place. The staff member was great. She was very personable. She was really good, knowledgeable, and helpful. It was very well kept up with. The rooms were very nice and very adequate for what a person would need. All the staff was very friendly. I really don't see where they have much room for improvement. They have all kinds of activities. When we first went there they quoted one thing, but when we went back their price increased by $400 a month, and that's out of our realm of what we can do.
Provider Response
Danny
5
|
July 8, 2019
Village Place Retirement was phenomenal. I'd stay there myself as it's very nice. It was a really great experience. The only problem is everything is above my pay grade. I like that they don't do everybody's laundry together. The rooms they had were really nice and they had a lot of activities for the people. The place smelled good. The staff was all friendly, very professional, and informative. I can't say enough good things about it.
Provider Response
ND
4
|
December 9, 2018
My mother has moved into Village Place. I like that it is divided into smaller sections. They offer all kinds of activities. They have a mystery bus ride, bingo, and trivia. They offer three meals a day. They take care of the medications, they have wound care, and they wash the clothes. The staff is excellent. The rooms are a nice size.
Provider Response
oceangirl
1
|
July 5, 2017
Placed my mother here. Everyone was great for two weeks, they delivered on their sales pitch. Beware: there are no Nutritious meals, more like prison food! For supper they brought my mother a bowl of Swedish meatballs. 9 meatballs in a bowl of gravy. No appetizer, no bread, no vegetables, ahh....but for desert a bowl of fruit cocktail. To drink there was watered down orange juice or cranberry juice or water!! I tasted it, it was watered down 50/50. Some residents chose a half of waffle & 3 link sausages. Shame on Holiday Resorts!! These residents pay on the average of $4100 a month to stay here. These corporate entities should stand by the promises they make when families choose to place their loved one in their care!! Yes, I'm looking else where for a better place for my mother.
Provider Response
Scott688444
4
|
May 9, 2017
Village Place Retirement was very congested. There were a lot of residents just sitting around and there was nothing going on. The rooms were good. They had a dining area on each floor, which was good. They had a salon and a library.
Provider Response
Jonathan456851
4
|
April 17, 2017
We visited Village Place Retirement. The apartment seemed small. It had one bedroom and a sitting area, which was fine for assisted living. The residents seemed happy.
Provider Response
Cathy800500
3
|
February 7, 2017
Village Place was fine and average. I didn’t meet much of the staff, but everybody was pleasant. They didn’t have any openings, so that limited my discussion with them. There was nothing about it that I disliked. They had a little more space, but it wasn’t really walking around space. The rooms were fine, and the layout was nice.
Provider Response
Tony026856
3
|
January 19, 2017
The Village was nice, and everything was good, but I didn't like the cleanliness and the pricing. They had three meals a day. I liked the friendliness of the staff and that there were a lot of residents.
Provider Response
Michael124791850
3
|
February 29, 2016
Village Place is a nice facility, the staff is very helpful in answering questions, but there is no parking. It’s surrounded by trees and it’s very dark and foreboding. The rooms were average and not spectacular
Provider Response
Linda120216450
4
|
February 11, 2016
We visited Village Place for my mother. Dining was in a family-like setting, which was very nice. However, I didn’t like the idea that there was not enough parking out front. Also, it was very noisy. However, they were very good about having the chef and the nurse come out and talk with us. They had puzzles and bingo, too.
Provider Response
Paula C.
5
|
January 26, 2016
My mother moved into Village Place two weeks ago. The room is large and the place is very well maintained. The people are very nice, both the staff and the residents as well. They are very well staffed. We had lunch there and my mother has been happy with the food so far. Typically, it is a little bland, but that is not uncommon with that type of facility. They have a lot of daily activities. They play cards, socials, church services and everything that mom needs. The neighborhood is very nice. They take them to banks and shopping day. They also have days to go to the doctors.
Provider Response
Bill118777950
5
|
January 24, 2016
The staff at Village Place all seemed very friendly, and caring. The place was clean, and the way it was setup was not like a big facility where everybody was just lumped in like a huge dining room for dining room for dinner. It was set up in little neighborhoods, and it’s very small and personal in the respective areas. They said the food is good. I met the chef, and he seemed very knowledgeable, and very caring with what he was serving. My dad said it’s not the Ritz Carlton, but it’s good. My dad went to live there in the last week of December. He’s got a roommate, but each have a separate bedroom, a little kitchenette, a bathroom, and a little den.
Provider Response
Caring109676150
4
|
April 21, 2015
Village Place is a little bit different than some of them. It’s setup in what they called a neighborhood. It’s a hallway or wing that has 10 rooms on it, and each of the neighborhoods have their own private dining room and private care. It’s very nice. The facility is of good size, but it's not a huge place. My mother is happy there. They can add probably one more additional help in each neighborhood.
Provider Response
Caring103788750
5
|
March 31, 2015
I visited Village Place. My mom chose to live there, and she moved in last February. As opposed to having one whole dining room, I like the idea that they have like cluster dining rooms throughout the facility. She likes that too because you get to know a small group of people better. The staff there, as well as the people who managed the medicine is very friendly. They were very open to my mom and they were very in tuned with her. They were just very friendly and it was an open kind of place to visit. They do have a separate memory care wing which is nice. If mom should ever begin to need that extra attention, it is right there in the building, but it is a separate unit within the building. They are well maintained, and they had just place fresh carpeting in my mom's place. It is a very well maintained facility.
Provider Response
Judy102007750
5
|
February 3, 2015
Everyone at Village Place is extremely nice. My mother said that everyone treats her very well. She said the food is fine, and that’s interesting because she is not interested in eating at all. She has been well taken care of. She went in initially to the assisted living, and we had to move her into the memory care. Everybody has been wonderful about everything that has happened. It has been a good experience for me considering that I had to put my mom quite suddenly into a facility.That was very scary to me; however everything is well cared about. The grounds were well-kept. There are nice places outside for people to sit. Everyone that I worked with has been what they should be. The person that’s in charge of nursing is very busy, and the office staff has done their job really well.
Provider Response
Chauncey
3
|
January 24, 2015
The Village Place was very clean and well-organized. The staff was very professional. The patients seemed to be well-cared for just like any other place. The rooms were very nice, and they were spacious. I would feel comfortable in putting my sister there, but they do not have memory care. That is why I chose another facility.
Provider Response
anea
2
|
December 4, 2014
All I hear are complaints on the food. Very repetitive with lots of pasta and sauce to cover up the entrees. The residents are given a menu to make there selections for each week. I would say 50% of the time a menu item selected is either not given, or a substitute is given. When asked where is the order requested they are told they have run out, or that is what the kitchen sent them. Staff generally is nice and helpful. I would recommend this facility but with reservations...
Provider Response
Hi - I'm writing from Holiday's Home Office and I'm glad you reached out. We pride ourselves on our three chef-prepared meals a day and want our residents to have a variety of options on our menus, so this news is quite concerning. Please feel free to call our Resident Relations department at 1-800-370-8331 so we can see if there's anything we can do to rectify the situation. Thanks again.
Caring95057450
3
|
August 30, 2014
We actually put mom at Village Place Retirement because they had space available for her. It’s fine, but she is not very contented with the food so I think we are going to be looking for another facility. She feels like a lot of the meals are very repetitive, but the staff is very friendly.
Provider Response
Caring0904
4
|
August 13, 2014
I visited Village Place Retirement. The staff was very good. I thought the accommodations and rooms and everything was very pleasant. I thought it was a good place.
Provider Response
Wendy23
4
|
June 30, 2014
Mom is at Village Place Retirement. This facility was chosen because it's close to where I am, and they seem to offer quite a lot of activities for her, and that is what she needed. On Fridays the residents are taken out to lunch, and on Wednesdays they have a bus ride. They also have a movie night. They just seem to keep her pretty busy. The staff are good. I really like that my mom is able to go outside every day. There is a place where she is allowed to go out on her own if she wants to that is secure, but she still feels like she is outside.
Provider Response
Caring83255150
5
|
April 10, 2014
Everybody in The Village was very friendly and helpful. The rooms were set up nicely. They had basically the same activities like where my grandmother is.
Provider Response
Randy4
4
|
August 27, 2013
I visited Village Place for my parents. Their staff was very helpful. It was also affordable for us. It was slightly different from the other facility I visited. In terms of what specifically they have, I think, it was for a different probably socio-economic group that could stay there.
Provider Response
Caring390943
5
|
August 2, 2011
I visit Village Place, an assisted living facility, on a weekly basis. When the weather is nice, I see residents outside the entrance enjoying the fresh air and feeding squirrels. The staff at the front desk are always friendly, and the common room has a homey, welcoming feel. Usually there is nostalgic music wafting in the common areas as I take the stairs up to the second floor. There is also an elevator that residents can take to get between floors. The room where I go to see my patient looks like a little apartment, with a kitchenette, small living room, and bedroom filled with personal items to really make it look like home. Today when I was there, I saw a bunch of residents in one of the common areas taking a painting class. There are mini common areas all over the place, filled with books, TVs and couches, or dining areas. Of course, there are nursing stations, too, but you have to be on the lookout for them, because they aren't easily spotted if you're just having a casual look. There is also an Alzheimer's unit here, with their own walled-in patio outside, but I don't have a chance to visit that unit. This is a place where I would feel comfortable having my own family members taken care of. For 6 years, my parents and I lived together and took care of my grandmother. The last six months she had to live in a nursing home and I hated visiting her there, even though it was the best we could find for her. It was more like a hospital. But I enjoy visiting this site every week, and even look forward to it, because it seems very vibrant and caring.
Provider Response
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