Aegis of Aptos

Annalea

Aegis of Aptos was beautiful and fabulous. They had excellent staff and nice rooms. It was spacious, but not in our price range. It was clean and the residents seemed very happy and well cared for. They showed us a one-bedroom and a studio.

Michelle

As a neighbor residing in the development behind Aegis, I must caution against considering this place for loved ones. While the facilities are pleasant, there are serious concerns about the staff's handling of emergencies. Numerous residents have experienced significant falls in the back walking areas, leading to delays in assistance. Regrettably, it has fallen on nearby neighbors to alert Aegis to these incidents. Subsequently, the response time from staff to come outside and contact emergency services has been unacceptably prolonged. This alarming pattern has left many of us in the community worried about the safety of residents in the event of falls along the backyard paths. Additionally, there have been unsettling instances of residents becoming disoriented and lost. If this were my cherished parent, I would seek alternative accommodations due to these concerning safety lapses.

Frank

Aegis of Aptos was gorgeous. It was like a 4-star hotel. The apartments were unfurnished but clean, bright, good-sized, and comfortable. The staff who assisted us with the tour was fantastic. She was thoughtful and she engaged us well. She paid attention to what we had to say. This was a large facility, I think there were about 70 residents. And as she walked around, she addressed every single resident by name. I saw the menu of what they're offering, and the food looked terrific. They had trips, music, and lots of games. There are outdoor seating areas for people to talk. All the residents seemed engaged and happy.

Debra

My friend will be moving into Aegis of Aptos. It's beautiful, the people are friendly, and I got a nice tour. I didn't see the food, I just passed by the dining area. The room I chose for him is being refurbished. It's gonna be painted, have new floors and new rug. It's a 1-bedroom, it looks spacious, it has a nice view, and it looks nice. The staff during the tour was very nice, easy to talk to, I can call her anytime and she answers. They play games in the game room, they had a library, they had a room with exercise if they wanted, they had an outdoor area that's beautiful, and they could garden if they felt like it. By looking at it, it looked wonderful, but we haven't experienced it yet. The staff was very helpful and very clear on what the cost is. I liked that the facility was really spacious.

Memory care area- Deplorable

My mother was here - Started in the main area- moved to the Memory care area after stroke.. 1. Bed was put near a window- ( large room) on any sunny day she was hot and got very thirsty. Staff was unattentive. Water pitcher was across the room - about 15 ft. away from bed.- She needed water/ tried to get to water since no one was in the area for some time. she fell/ cut her palm rather deeply. when we arrived the same day mid day- she was back in bed- we asked waht happened. they said she tried to get out of bed and fell- we asked for the incident report- none was on fole - ewhich is a cardinal ruke- They came back to us i about 1/2 hour with a inpromptu version. This is actually aagainst the rules I'm told. then then we came back a wek later- she was in the dining area. all she had was a bowl of what I would call soup broth-it had one carrot floatin in the broth. You get better food at Salvation army. Then we walked back towards her room - there was a trail of. shit up food/vomit from another person in the care there. I told the care givers- about the several spots on the carpet- many had been wal;ked through by the patients already-- I asked that they clean it all up- Their response was-- oh that is from a male patient ( they said his name I don't recall the ame.. the employe said .. Oh he does that all ther time. We are geting new carpet soon so-- It's ok. Bottom line-- out in the common area it's all cute / seems really nice// with the activities etc. but when you are put in mermory care- It's basically in humane. DO'T PUT YOUR LOVED ONE HERE. UNLESS YOU VISIT DAILY- You Person is going theough Hell SAD....

Provider Response

Kathy223371

Aegis of Aptos seemed like a very nice large home. It was very clean. Everything was modern. They had a dining room where you could choose your meal. They had religious services. They had day trips. They had garden activities, and they had a nice outdoor area. It was very upscale. They had a lot of good activities. They had singers that came in to sing for the folks there. They served 3 meals a day, and you could get food anytime you wanted. They had a nice little area that had fruits, ice, and coffee. It was like a little café. They provided free travel on certain days of the week. The staff was excellent.

Provider Response